were not told we had no room service till wednesday and we were told the cafe would be opened a little disappointed about

but superlatives across the board: kids friendly - the resort is laid out enclosing grass and pool between two buildings

private beach, pool, live entertainment, location, and poolside grill (although expensive) and bar were all so convenient

music ended by 8pm and then the beach bar was open until about 9:30 and they played music until about 9pm

we enjoyed the beach, the beach bar and the courtyard!

we didn'y get daily room service, but there was a broom and dustpan to sweep up excess sand

has a pool which is nice

clean. has pool.

the pool was clean and quiet, the beach too

location ,very clean and comfortable rooms, nice swimming pool

it was a great location, parking is a bit tricky and its more an air bnb vs a traditional bnb

the parking lot was a bit small but it's something you can deal with.

there is parking on premise which really helps

parking lot was tricky.

good wifi

the golf course was in great condition.

at breakfast was very slow

wifi was awful

glad for the continental breakfast, especially as there was no coffee maker in our room

room, wonderful receptionist at registration, use of sister properties, lots on the schedule for kids

location, quiet, good breakfast, nice rooms, air con, pool area was restful and never busy, friendly staff, spotlessly

the breakfast was very good

pool was cool with many shady spots

wifi wasn t great but easily sorted by getting the password for the alternative network from

nothing really to complain about. maybe the guest wifi could be a bit better.

the kitchen staff (female from romania) was excellent (-) kitchen needs a few more items to make it more functional

asked for early check in and it was accommodated

there was a problem with wifi the first couple of days but that was rectified during my stay

parking was limited, no elevator to second floor and i have a disability and we struggled with the

parking could be a little better. still good but was a little tight at times

parking spaces can be limited.

nice clean hotel with good sized rooms and ample parking.

clean room, easy check-in, quiet, nice pool, nice staff, close to chatham and harwich.

early check in, spacious clean room

it was perfect. great location, close to beach and downtown harwich. perfect sized pool.

chips and bottle of water was a nice addition - room was spacious - fridge was pretty big - pool was

there was a nice pool; it s walking distance to a beach

room service or the front desk never called us to tell us our food was ready and when i called the

bigger trash barrels in the room and in halls

expected nicer room, no room service delivery- have to order and pick up your food, poor menu options

room service was perfect

when room service was mentioned she laughed at us

small things, like no pen/pad to write with and no information on room service/menu in room

is a restaurant and room service

room clean. nice tub. room service great!

the room service food was good

breakfast was definitely the best i've had from hotels of similar caliber

location was great, close to everything, room service was good.

room service opened the door when we were sleeping and kept knocking on the day we were checking

informed us that there would be no room service on christmas day

pool could have been warmer

wifi didn t work well at all

room service. pool area . clean and wonderful gardens

room, the bathroom counter (as opposed to a pedestal sink) the in-room keurig, the assigned parking (+) when our battery died in parking lot, maintenance came quickly to our aid, and were very pleasant (+) parking spot in front of the room, very comfortable (+) parking spaces are assigned close to the rooms (-)parking is tight (-)a very difficult time getting vehicle in and out of parking space 244

and lounging nooks, including an array of plantings lending beauty and intimacy to the pool and spa areas

pool, hot tub, shuffle board, pin pong and more

the kitchen, the rooms, the greenery, in short, everything was perfect!!!

the tennis club facilities were excellent, although we had no time to try the golf club

also hard to get table in restaurants or in beach bar as open to public

pool and beach picturesque

they offer complementary boat shuttle to a beautiful and

the adult pool section was very peaceful

room service in the winter could hear the neighbors low water pressure into the shower and water

room service cold and soggy

ordered room service and the food was absolutely delicious

get a table at the outside restaurant because they had large party booked and all food and even room service food stopped at 9

30pm from a long journey to no meal at all in the hotel, not even a room service sandwich as room service also stops at 9pm

we tried to get breakfast room service one of the day and it was a mess

their attention to detail our room, the grounds, the staff, bar and food it was top notch!

lots of irritated guests in the restaurant, beach and bar areas - quality of the food well below standard of such a hotel - the golf course is nice but

the beach area/ bar folks were working very hard

cosy beach bar with a perfect view

it was wonderful having access to the pool

heated pool was freezing

wish the swimming pool had truly been heated, it was simply too cold for a dip

like fridge in your room, bath robes, ice machine on property, and outdoor shower to rinse after pool or beach

friendly and helpful staff, lovely room overlooking garden and pool, excellent service at breakfast and great breakfast

requested room service never received it

after calling the customer service line they offered room service and new sheets but i will not be returning 10/10 don t recommend

room service and pool area were awesome

any hotel nowadays is over $300/night, this holiday inn with a restaurant, two heated pools, and convenient location to downtown hyannis and restaurants, was a good option

the bartender pg was a rockstar and the attention she provided to me and the other customers was

ordered room service and no one picked up our tray and empty plates so we put it back in our room

the staff was not the friendliest and we had an issue with room service.

son lost an item at pool no knew could seem to help where it would be, room service was 30 minutes late ,leaving us with little time to eat before check out and they

to covid-19, no room service

the room service food was not good at all was very disappointed in that

location on main street chatham; great bar with nice wine list; tvs above the bar; excellent hotel

not close enough to beach, parking and expensive.

yone who has been to chatham would understand the value of that)

parking centrally located in town walkable access to everything

the coffee bar was so nice to have as well

breakfasts and room service were excellent and exceeded my expectations

tip*, parking lot is filled many times

it is located within walking distance to the main street shopping area, there is plenty of free parking near main street shopping

coming back to the park like grounds, pool & the 4 poster bed with fireplace

parking was good and everything felt peaceful

the turndown service and the room service were nice

room service was fast and food was great

same for the room service which came lighting fast every time

ordered a bottle of wine through room service

room service was prompt and delicious

location was perfect, free parking, free beach chairs and umbrellas

ots of parking

i would recommend taking a bike and biking in the city as parking can be difficult

free parking, continental breakfast, comfortable bed and could hear the ocean when window was open

beach chairs and umbrellas available for the clients, wine and cheese every afternoon, free wifi, free computer with printer and super nice

good quality/price and room service was great

the affordable price, cleanliness, big room, balcony, breakfast, pools, game room, location - it's all spot on

nice heated indoor pool

also the wifi was unusable, both of our phones couldn't connect because the ip address couldn't be found

the fact that the pool was right there