don;t smoke so having to check in and out in the smoky casino sucked

completely private from casino but close enough to get casino fun

casino employees they went out there way to make sure we were ok we both had a cane to walk with

check in was in the casino which was not attached to the rooms at the border house

fyi you have to check in at the casino next door at the players club desk and then drive over to the border house next door

were dirty plates outside our unit for almost two days from neighbors that ordered room service

were room service trays left in the hall for more than 24 hours

could not take our small dog to private beach- prices. no room service???

ordered room service for breakfast the night before to save time so we could get to the slopes on time

wished restaurant were open later, or room service available later in the evening hours.

we tried to order room service at 8

asked for a room service at dinner

exactly hot at the restaurant the first day, and i wasn t a fan of the pasta i ordered from room service

limited but reliable room service menu

bed was small for 2 adults and 2 kids

room service was great! the room was spacious!

r dinner) and no room service

we found out the hard way with two toddlers there's only 1/5 restaurants open

room service not good, no proper response if need any thing.

room service was boring and poorly made

room service and breakfast were very good

was a one-hour waiting time when we used room service and ordered food on a sunday night

property, great food, a lot of restaurant options, multiple water activity options, fast room service

room service was quite expensive but this was to be expected.

the in room, room service system was down

could not do room service they were to busy

room service

and limited in-room service (had to order a whole breakfast in order to receive

we also didn’t have room service one day because of a mix up and misunderstanding

please please please bring out more options for in-facility dining as well as for room service.

no room service or wet bar

ordered room service for breakfast

didn t try the restaurants but room service was good

the view from our room, the privacy, and excellent room service! great staff!

had fridges and microwaves- it makes for a more convenient stay- i ended up going over budget on room service

gripe was my $12 omelette and coffee from room service cost $30 and

room service was great! check in and check out was easy and fast.

i like location of room nice staff good room service

limited room service. no housekeeping

no room service in the evening. if there was i couldn't find menu. only breakfast was available.

no coffee in hotel room. no room service.

there s no room service or daily housekeeping

room service breakfast of fruit, muffins & coffee delivered to the room every morning

room service

we missed the menus to order room service

we liked that it was in a quiet area, easy access, nice room, clean and provided breakfast.

friendly staff & organized breakfast.

it had a small kitchen equipped with dishes and everything we need to cook in the room

parking was good

quiet, spacious room layout, parking, close by park.

great pillows, gym was a awesome and clean.

location was great and staff was wonderful and they had laundry facilities

clean and gym

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra

the gym was awesome?

room service meals at 1:00 am super fun and upbeat

t enough time to have it rectified so spent money on room service coffee

it's was be nice quiet and room service was great

room service was great

room, comfy bed, nice pool area with indoor and outdoor options, we ordered a pizza for room service

i like being able to pre order my room service breakfast

room service is expensive.

room service was a bit expensive but that is expected of a hotel of that quality.

we ordered room service

was expecting a call back from room service regarding a special request- never received it

dog fee was pricey and room service delivered in disposable containers was a little tacky

room service was good and fast

it was our wedding night, room service was unable to get champagne.

hungry i decided to place an order for room service

room service menu could be better for dinner

room service would be nice too

our only downside was that there was no room service for meals, but they said that will be coming in the future

room was clean, room service was fast and efficient. the desk clerks were nice

restaurants open later and later room service

enough food options

is a very eco-conscious hotel which is fantastic however their room service is more of a to-go type scenario than room service

no room service, because i booked on line threw booking.com.

desk seemed lax and when arriving didn't mention the concierge floor, lack of vending, and that room service isn't that

we ordered dinner and breakfast via room service and the food was fantastic

wish room service/food was 24/7

the room was big room service was excellent

to covid so many places were closed, no room service, and we did not get maid service but that is understandable and not the hotels fault

everything was taken care of room service the food at the cafes were will excellent

service room service

we really enjoyed room service they were prompt and the food was delicious.

to be nicest casino/hotel downtown, complimentary valet, nice restaurants & 24 hr room service

best place to stay in reno, clean rooms, comfortable beds, and room service is fantastic.

room service was fast and food was excellent. didn't smell of smoke like other hotel casinos

also no room service available,

the 24 hour room service is nice