no room service

didn t get room service

need more choices of food to get for room

most restuarants were closed on monday and tuesday. room service didn't clean rooms daily.

i didnt like room service knocking at rooms 2 hours before check out

room service was the best and quickest service we've ever had

price, parking, staff, room service, we had everything we needed

best place to stay in reno, clean rooms, comfortable beds, and room service is fantastic.

room service was fast and food was excellent. didn't smell of smoke like other hotel casinos

room service was prompt and food was good

really comfortable beds; excellent room service; fantastic security

to covid so many places were closed, no room service, and we did not get maid service but that is understandable and not the hotels fault

room service personnel was perlite and wanted to make sure your orders correct efficient and timely

also wish their room service had more hour availability

we really enjoyed room service they were prompt and the food was delicious.

restaurants open later and later room service

our only downside was that there was no room service for meals, but they said that will be coming in the future

we also tried to order room service and we couldn't get a hold of anybody so we got doordash instead

room service was prompt and friendly

pecially late at night), and no room service

no room service

is a very eco-conscious hotel which is fantastic however their room service is more of a to-go type scenario than room service

restaurant did not offer room service.

we ordered dinner and breakfast via room service and the food was fantastic

not enough meal options and didn t have room service.

we called for room service and the item was available any longer

dog fee was pricey and room service delivered in disposable containers was a little tacky

some other sweets, also the champagne came really late so no surprises there, also there isn t room service

hungry i decided to place an order for room service

room service was good and fast

i waited for 30 minutes to get a cup of coffee at starbucks. i should have ordered room service

we had room service. the tuna melt and onion were cold and soggy. the clam chowder was great.

the room was extremely nice, room service was very good and the food was great

room service was excellent as well as the front desk. plenty of good food to choose from

room service was incredible

room service was amazing and the staff is super friendly

room service was a bit expensive but that is expected of a hotel of that quality.

was expecting a call back from room service regarding a special request- never received it

the room service was great

little information or hard to read information guide in room and lack of in room service.

room service

liked how they accommodated our dog and there is a restaurant we could order room service from

got room service until my last day

the hotel is under construction so the restaurant is closed and there's no room service

the breakfast, no room service

excellent food in restaurants and room service

room service was great

it's was be nice quiet and room service was great

room service meals at 1:00 am super fun and upbeat

my child felt like a princess with room service and the beautiful indoor and outdoor pools

the breakfast was a real bonus

we liked that it was in a quiet area, easy access, nice room, clean and provided breakfast.

quiet, spacious room layout, parking, close by park.

renovations of rooms and the kitchen areas in the room

love having a little kitchen and full fridge and microwave.

gym was the favorite 24 hrs and the restaurant also good

location was great and staff was wonderful and they had laundry facilities

clean and gym

friendly staff, quiet location, comfortable bed, shower works, good gym

the gym was awesome?

loved having room service from mel s diner at no additional charge. clean and quiet rooms.

the diner was really good. i liked the room service too! we liked the fun center as well.

there were flyers in the rooms for room service, but room service was not available.

no room service

had 5 people in our room & there 2 night but room service never came by