rooms were simple, but lovely; the garden and pool was very sweet and the hosts were very gracious

the pool was lovely and it was so nice seeing paloma the dog and cleopatra the cat

shelf or closets), had issue with not having water (for shower and toilet) at some point, wifi was

no sun reached the pool area so no real chance to sit in the sun.

the garden with the small swimming pool has a wonderful atmosphere, especially in the evening and the owners even ordered us a hot

great pool and bar area, clean rooms, roomy bathrooms

great location with excellent pool and access to ocean! all you could ask for at a great price!

have wifi in a room and in a lobby

pool filter was not working until checkout day

hotel barracuda is very well located, it is simple but it is well maintained and clean

wonderful clean non chlorinated pool great seating area very

wonderful clean non chlorinated pool great seating area very private

lovely pool and relaxed atmosphere

very clean, and the pool area really comfortable

nice pool and filling breakfast.

order a drink or food in room service, they get it from a restaurant down the street at a very hiked price

clean rooms with daily room service, comfy beds, kind staff. great location close to the ferry.

room service ends at 9 pm which was too early for us

wifi was mostly acceptable, but it had a very weak signal no matter where i connected

the lobby area is so adorable and the pool is perfect to relax in, with an ice cold beverage of your choice

they have added room service which was needed on this trip as i fell sick on day 3

wish there were a few more dishes in the kitchenette, and maybe some dish soap

water fountain nearby for kids to play

super clean, everyone helpful, breakfast is a 7 minute walk to sister hotel but well worth it

the wifi sucks so if you need to do home office, search for another hotel.

beside on calle 3, there is a great bar called the thisty cougar

book thinking that this hotel didn't have a swimming pool

the breakfast was basic for the rate we got, but breakfast by the pool overlooking the sea was amazing

great location, big rooms, breakfast included, decent wifi

definitely not worth paying extra for, and whats worse a bar somewhere, somehow seems to pipe music right onto the patio

only few parking slots available

parking is very limited. only a few places.

great location, amazing rooftop pool. the breakfast was always delicious !!!

close to the plaza walking distance from the ferry, and they have a great pool on top of the roof

breakfast was very disappointing as i struggled speaking spanish

the pool area is a bit shabby and could do with a clean up

the pool needed some serious attention, paint was peeling very badly

beautiful view, great staff, intimate, nice pool.

clean pool

quiet hotel with beautiful grounds, nice pool and patio furniture

really oh the monkey beach bar right across the street waters down their alcohol alot

would suggest more chairs around pool area and that the chairs at the beach would be set up earlier than 11 am

isidro runs the restaurant on the beach and also serves the complimentary breakfast on the rooftop restaurant at the hotel

they were always very helpful with arrangements and plans and laundry

be prepared however to hear music at night from the restaurant upstairs and beach bar in front

room noise from noisy wheels of hallway room service carts-odd staff didn t notice/fix

even for the room service staff

room service was brought incorrectly twice

we also thoroughly enjoyed the free room service and minibar as well as the daily snack bar that was offered

room service on the app did not work. i ordered everything and it never showed up per the staff.

i also didn't know how to call for room service, but when i went downstairs, they were always happy to bring it up

staff was nice, but took forever for everything

room service times were all over the place

the lady who i called for room service was very rude about the situation

oom service included)

on new year's eve there were limited options and we decided to order room service because we didn't want to go to the special buffet dinner

room service

cept if ordering room service)

wasn't too fond of being awakened at 3:00am for room service that i didn't order

we tried room service once and the food didn't come until well over an hour after we were told 30 minutes

room service excellent

breakfast was good, but the other food was just ok.

very slow wifi connection

the free breakfast was more than expected for sure

breakfast was very nice

the ai option was great (the snack bar and room service were both excellent) but you have to get the bill and sign for everything (+) room service, especially breakfast was terrific (-)our luggage to our room and having other things sent up, and figuring out what is available for room service (*)to airport, nice property w friendly staff, restaurants and room service was better than expected (-) also, we had an issue with room service: one day we went to our room at 6pm after a long day and they were in the process of (-) no hot water no toilet flushing towels not replaced daily/regular luke warm/ cold room service food broken lift ( only 2 lifts in a full 15 floor hotel ) noisy loud music from the (-) also in that room, the telephone did not function and there was no room service menu (-) (7) main restaurant food arrived cold/ luke warm - constantly (8) room service inconsistent / cold food arrived in soggy brown boxes (-) one waiter brought me my room service order took my money and never came back with the change

the bar staff made the best cocktails too and were also very attentive

help us get our room cleaned before noon, since it was new years eve and we needed to have our kids ready for a special dinner

e snack bar and room service were both excellent) but you have to get the bill and sign for everything

bar has great drinks

there was no room service either

room service was slow- basically order and hour before you want to eat

we were not informed about any way to ebook restaurants or how to order room service

haha we tried to order room service but our phone didn't work and no one seemed to care

also room service took for ever

room service delays in bringing ice to room

very warm reception, good food and room service all night

the resort provided food and drinks at all opportunities, including room service, free mini bar, and coffee bar with even more desserts

the small details like snacks in room and quick room service or personal service at pool area were missing this time

everything is included, even the activities and room service in the all inclusive package

the staff was always friendly and willing to assist ,even room service whenever we call, it was brought up to room in a timely manner

the room service food

room service was fast and easy, food in the restaurants was excellent and the staff was very

24 hour room service. clean comfy room. nice pools and beach

room service and housekeeping also deserve to be mentioned always on time with impeccable

great room service

room service acted like we was an inconvenience

were absolutely shocked to find that we had to pay a hefty fee for every plate included in room service

though it was an all inclusive hotel, wifi and room service was additional charge

the beach really was incredible, almost no one there, direct view at that beautiful sea from the pool

we booked a basic garden view room but they gave us an amazing ocean view suite with a kitchen, balcony and jacuzzi only a few meters from the sea

this hotel offers great service and excellent buffet breakfast. will definitely return!

we used the spa for a swedish massage, it was amazing

was facing on parking lot, coctails in pool bar were very bad, gentelman in check-in was very very rude, every morning was some checking

delicious, i am not vegan but i like health food and enjoyed every meal

even the most loyal meat eaters

l included, even the room service was delicious), there are animal protein options if you like

the room service always tok 40-60 minutes

the list goes on though with the su casa hostesses & servers, the vegan tacos staff, room service staff, the room cleaning/turn down service staff and nomadic guides

center of everything, excellent pool, 20 meters from the ocean. all was ecellent.

the pool is small but nice and refreshing

small shallow pool

room cleaning every day was good wish the pool looked a little cleaner maybe it was the rain

ferry right next to you, small pool, smell of mold, everything was always wet.

pool,horrible room that they wouldn't change,jackhammering till 2am 3 nights in a row from

pool volleyball games were great fun and got us talking to other guests

pool was dirty

pool is to shallow for adult use. entertainment staff, food and service is a top notch.

right in front of the beach. staff always friendly. room with kitchen. great value.

in the middle of all the action, chill by the pool or on the beach lounging with excellent service all within moments

friendly staff, nice pool on the property

wifi only worked on the ground floor

it's not a new hotel and the kitchen was outdated, but it had a working fridge, efficient ac and the bed was very large and

let a guest play boom box like music by the pool till 4am and after

we asked if we could leave bags and swim in pool in the afternoon as we had a late flight it was no problem until they suddenly said we had to

noticed outside around pool was never cleaned booked through booking

pool

big room, water in the pool was warm, great ac and nice staff.

room service, staff, restaurants, facilities looked elegant, all you can drink and eat, beach side

attention, authentic brand drinks, service, room service, tub in room, beautiful clean beach, the peace being adults

from; room service, breakfast, lunch, pool side service

room service was amazing

of food, friendlyness of stuff, great service and hospitality, room service, location at the beach

the pool is spotlessly clean and very refreshing and the lounge chairs comfortable for a peaceful day

the landscaping and pool wonderful

the wifi signal doesn t reach the rooms properly, but honestly it was a perfect way to disconnect

no wifi in room

we enjoyed the pool

i went to reception and the money was there as the room service employee (luceli) took it to them

sometimes music around the pool was quite loud, but it wasn't very uncomfortable

kids club is recommend for those who are traveling with kids to keep them occupy with a care taker

i was annoyed that the kids club said it was open every day, but it wasn't

more chairs by the pool.

and you don't have much choice in food for room service it always the same thing

the room service menu could've been better with more options for kids

room service is fast, though food choices are limited and comes cold

room service available for free basically from the time you wakeup til you go to bed, not sure

wish we proactively were informed about the free room service option

no 24 hour room service.

room service food was pretty disappointing, but it was free so you can't complain too much

even room service, the service is outstanding

the staff, food room service

the food choices on site were plentiful and they offered 24h room service for those that needed snacks between meals

ont desk, security, room service) were courteous and helpful

great room service

daytime room service from a small menu with reasonable prices

room service breakfast was lovely, sitting on balcony with sea breeze

i requested breakfast at 7 in the morning and the room service never showed up

only down thing is that there s no room service (food and drinks) but it s totally fine since there re supermarkets and (-)room service wasn t delivered at a consistent time; meaning you could return from a morning out (+) the rooms always has room service as well

the kids enjoyed playing by the beach

it was great to have a nice bar with chilled music just on your doorstep

beach towels to shower, dealt with some very rude staff, had to leave without showering the kids, it left a very very bad impression on us

if you have kids would be better to go to a quieter place

room service was daily

it looks on the photos

wifi signal....

ry small and located right next to reception), so except for some local kids nobody ever really uses it

wifi was spotty.

and room service were excellent

clean rooms. good room service.

beach bar was very good too

place to stay in family vacations,my kids love the pool, it was so near to restaurants, bars and shopping

restaurant * water pressure is excellent - hot water * bed was very comfortable * excellent wifi

keep the edges clean, shower curtain finished off with blue ribbon and flower insert, excellent wifi

we had some difficulty accessing a strong wifi connection.

duvet shower - great toilets - great staff - helpful and pleasant, we had some trouble with our wifi and ivan, michelle and another staff member all tried to help resolve the issue as quickly as

the wifi did not work air conditioning is facing directly the bed and cannot be directed elsewere since

of course there has been some modernization in that time, such as very good wifi for each room, however the warm and inviting room design, the friendly staff and the overall