my kids loved exploring the garden which was relaxing for me because they had something to do that

grounds, spotlessly clean, spacious room (chalet), comfortable beds, good breakfast, 2 friendly cats, helpful owners (+) breakfast was homemade, with different options to choose from (+) the complementary breakfast was a real meal made fresh (+)very friendly staff, nice location and nice breakfast. (+)staff was so kind, the garden was beautiful, and the breakfast was delicious (+)very friendly staff, nice rooms, good breakfast (-) breakfast could be tastier (+)breakfast was good, room is nice, albeit without ac. for monteverde good in terms of pricing. (-)the breakfast was ok, but we expected a little bit better based on the reviews. (+)breakfast, with local and international options

have a little restaurant/bar and parking right in front

my kids loved exploring the garden which was relaxing for me because they had something to do that

free parking

also, really good breakfast

room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d

excellent homemade breakfast and a kind, helpful staff

the breakfast was delicious and the attention to customer service was brilliant

breakfast was wonderful

wifi was great and bed was comfortable

lots of kitchen equipments planty of animals in the morning even though it is located near the little city

there were a lot of small ants in the kitchen

but we had to improvise with a couple kitchen items when we were cooking our meal

wifi, more hot water availability in the shower

new tent, with a lot of extra s in the kitchen and bathroom

the kitchen is not suited for cooking, but tableware is available

the kitchen is very well-equipped, the bathroom is clean, the design in general is very thoughtful and

ch as a hot plate or an oven), as it is otherwise difficult to prepare meals,

the bed was not very comfortable. the wifi was horrible. there is no tv.

hotel design and rooftop bar are beautiful

rooftop bar with sunset view is amazing and barman is cool

the hotel also currently has a rooftop bar which offers amazing views out over the cloud forest

breakfast was superbe too

very satisfied with the breakfast choices

is great,rooms very modern and clean,close to restaurants, staff very polite and helpful,room service

reception, bar and restaurant staff

wifi worked top as well

many of the rooms are on top of a hill with no parking near them, so it is quite a hike to and from your room

also it would be nice if there were more breakfast options

i had some stomach issues while i was there, and the staff helped me with tea and room service

free parking and delicious breakfast

they have an awesome spa and swimming pool and extensive gardens

was clean, the staff was friendly, i enjoyed the pool and hot tub, the hot chocolate and cookies, and the good at this resort is

great small boutiquesh hotel spa was great

kitchen staff for breakfast

great breakfast and the restaurant at the hotel was very good

breakfast was excellent . other meals average

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for excursions, private agunti preserve access, etc

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for excursions, private agunti preserve access, etc

breakfast was very good, the staff helpful especially ashley

perfect location, large rooms, large bathroom, great staff and breakfast

the staff are very friendly and helpful. awesome breakfast and great location.

amazing and personal attitude from christina and camila! great location! awesome breakfast :-).

very good hotel with very comfortable room and bed. the breakfast is nice .

the location was very good, except parking could be a problem if more guests were there with cars

the parking area was small and on an incline. but, it worked out fine.

free parking on-site

convenient parking right is in front of the building

there were maybe 4 parking stalls for the facility which were very steep, uneven concrete, and barely off oncoming

good wifi

with my wife 4 adult kids and a son-in-law - accommodations was outstanding

a little hard for our kids to not bother neighbors when they needed to burn off some energy

breakfast was ok

with my wife 4 adult kids and a son-in-law - accommodations was outstanding

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

sted on the booking

poor wifi

the wifi at the first hotel didn't work so they sent me to the second hotel where it worked.

were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and the location was perfect

were so kind, the tour activities were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and the location was perfect

since we traveled in la fortuna before coming here they also helped with quick laundry, dried and folded for a very reasonable price

the breakfast tasted delicious

the hotel is new and very good value for money including a very good free breakfast of either tipico, pancakes or french toast

personalized services

the breakfast was amazing, far beyond expectations

parking was limited and tricky to access due to the front road and the limited space

the breakfast was nice and served at the time we wanted, everyone

staff, room and breakfast was great. i had a nice stay.

best wifi we had in cr

the breakfast was great at the hotel

they took care of our laundry and helped book all our activities

super friendly staff, nice place. great breakfast. we enjoyed our stay.

the breakfast was really great and every morning you get something else with a lot of fruits and

we enjoyed our breakfast every day and the surrounding area

fabulous freshly cooked breakfast every morning, with the pancakes a firm favourite

wifi can be better. rooms are dated.

the room, bedsheets, and towels were clean, and there is safe parking on the property

we loved the bar and watching the euphonia nesting near the breakfast balcony!!

large well kept ground with a nice view at sunset. room dated but clean. easy parking.

wifi only in the lobby. room smelled like paint at first, but the smell faded.

staff very professional and kind from front desk, restaurant and room service

the food was delicious and the ability to get room service was awesome

also - the cocktails from their bar are the best we had in a very long time

it was a considerable hike to the unit from the parking lot

we ate there for breakfast and dinner

choice of eating breakfast on terrace, dining room or apartment

clean, good breakfast, awesome staff, modern style, good wifi

nice to have the delicious breakfast delivered to our room each morning

we arrived a few hours before check-in to see if we could use the wifi for a work call, and they had no problem letting us do that

staff was friendly and informative, breakfast was awesome and safe secure parking

- even though the restaurant is expensive, it did seem popular, which means parking is difficult at peak dinner time

the parking lot in front of the cabins. spoiled the view a bit.

we weren't able to find much english/american television, but the wifi is strong enough to stream your movies, etc

the grounds are meticulously maintained, with off-street parking available

parking was convenient

basic breakfast and restaurant

the breakfast was good and the view from the room and restaurant was excelent

the staff was nice, the breakfast was good

the breakfast is very limited

breakfast ok. assess road terrible. wi-fi limited. view terrific

had to pay $10 extra for room service plus 10% service tax- too many additional charges

also there s a $10 charge for room service

room service charges 10$ per delivery

life, forrest, the view of the volcano, jacuzzi, room service awesome rooms , beautiful outside showers and the sound of the wild in the morning and

the bartender, warm, swim up pool, humming birds, view of the volcano from our room, shower perfect

we also received room service for dinner and it was delivered promptly

also love the room service food quality

closed, front desk mentioned upon checkin the restaurant was open till 10 pm, ended up ordering room service

breakfast has a great variety but quality, especially of room service and the restaurants / bars is not 5 star quality

it was so easy to book an excursion, a spa visit, or order room service with the in-room tablets

breakfast was good

great breakfast

loved the staff, the private little pool in the room and the breakfast

the breakfast was delicious

poor breakfast, especially for vegetarians breakfast was subpar

the food and room service was good

room was spacious with good air-con, strong wifi and a comfortable bed

when the wifi went out our control panel in our room became non functional and we couldn t operate the

wonderful breakfast included, extremely caring and helpful staff

there is no bar until 3pm- not a big deal at all. there is a bar next door anyway.

we enjoyed eating by the pool and room service was also very good

we enjoyed room service with the volcano

night room service was the only downside

biggest complaint is there was no where to purchase a beverage other than the bar, room service, or the mini-bar in the room

it was sent to my room by room service with service charge

perfect room service and a delicious wood fired oven-baked pizza

room service was nice

food was excellent--the buffet breakfast was exceptional, and dinner and room service options were delicious, quality and value for

i would have liked more choices on the room service menu

room service was quick and really affordable

fast wifi

nice restaurant and delicious breakfast

there was secure parking

) as our kids get motion sick, so this broke up the windy road

the wifi was consistent

in the centre of town and with off street parking, this hotel provides comfortable accommodation for a short stay

amazing sights, beautiful location, comfortable and clean beds, great staffs, pool is amazing!

parking space is extremely tight for a couple of cabins in the middle but we managed to park

is not breakfast available, which is noted in the listing on booking

is a little tight to park the car, a larger car may be hard to maneuver into the parking spot

although the location was remote it was also close to attractions (10-30mins) the wifi was strong enough

pool needed cleaning and the driveway up to the hotel is very steep with a deep curb that was

very friendly and great breakfast for the price you pay. defiantly would go back.

excellent coffee and breakfast. kids would love the pool

excellent coffee and breakfast. kids would love the pool

breakfast is homemade and very good

pool a few steps away

d i tried many ways to make it work), the overall rate was not

front desk clerk was very rude, the wifi did not work in my room

breakfast was good with multiple options

no wifi in the rooms. wifi in the pool area was poor.

guests no wifi no hair dryer or even a water glass in the room owner too familiar with female guests

free parking on

dispenser , would again expect slightly higher standard such as shampoo also to be included -no laundry service provided, however there are laundrettes

have many pools with hot spa water

the breakfast is good, and the view of arenal is spectacular

room service was not provided on the first and second day and we had to ask twice on the third day

they did not bring the food up to your room for room service

we used the room service for dinner once, which was comfortable and decent

ac and wifi did not work. musty smelling and ants everywhere.

a bit sport time for breakfast 7.15 to 8.45. but they can make a take out.

telephone in room for room service or in case of emergency

no room service, limited pool bar hours

it means that you have to use whatsapp or something like it to contact the front desk or to order room service or for housekeeping

loved the grounds, pool, people who worked there, room, excellent food and room service!

location with a big parking

the bathroom was a bit basic. room service was overpriced.

i wish they had room service available later throughout the night.

room service and housekeeping were pretty rude though

they were clean and great) room service parking

the restaurant is good, the room service id fantastic

very private and very low-key, also love the room service had fresh sheets every morning and breakfast was

staff were really friendly and there was plenty of parking

loved everything. the staff, the location, the rooms and pool area.

breakfast was delicious and we could do artisan craft shopping and book all our tours in the same

loved the convenience of everything close, safe, the pools

friendly helpful staff, the beautiful jungle garden, the fantastic breakfasts, the kitchen and laundry

i loved the parking, easy check-in, possibility to do the laundry

the pool was perfect to cool off and relax

communal kitchen and seating areas, pool and access to laundry service were all bonus points

and helped us out wherever they could -the rooms were clean, well equipped and pretty big -nice pool and all around very cozy and artsy vibe -breakfast was good, homemade and healthy -at least

the spa was exceptional and very relaxing, but a bit

perfect for kids

perfect for kids

from the beautiful grounds and hot springs, to the super nice staff and delicious food at the bar and restaurant

the rooms are large chalets with a safe and wifi working well throughout the large area of the hotel which is difficult