the pool water was cold. wish it was warmer.besides that, everything was great

friendly staff. excellent variety for breakfast and very clean.

free parking, free wifi, & free breakfast for reasonable price.

wifi was hard to get going and kept dropping

clean an plenty of parking

very well taken care of with a good breakfast.

the hot breakfast was also an added bonus

easily accommodated our need for a crib and allowed choice of floor to ensure quiet kids toys and pool floats available in the pool

hot tab and swimming pool

the fact that there was about 20 high school kids having a all out party in the hallways and and the pool area running

the pool wasn't open, no room service that weekend

the exceptional assistance from employees; front desk, and room service.

tub in room the faucet would just pull off room service tried walking in room at 9am checkout time is 11

staff great, breakfast great, clean and updated

the breakfast was great as well

that you pay the amount for the rooms that you do and you still have to pay 995 per person for breakfast and 595 per

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast,

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast, swimming pool, bar and cozy spaces

i love this hotel!! super clean, friendly staff, great breakfast.

the pool area was awesome and we all enjoyed it

rooms were clean and room service was there to offer cleaning services if needed

room breakfast selection quiet convenient parking friendly front desk close to nearby

easy to find, plenty of parking

outside was overgrown & looked abandoned woman living in her car in the parking lot

parking was not provided accurately

pool clean and nice

had the spa room and as a person with limited mobility had problem getting out of the tub, need more

the grandkids loved the big heated pool. it was a great break from the cold iowa winters

the pool, spa and sauna were lovely additions to the affordable accomodations

breakfast was great & staff above what was required!!

, design of the bar area means that social distancing cannot be done

the food at the bar and grill was really good, i loved the room

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult supervision

breakfast was great. exceptional pool area.

pool was crapped in and they used strong chemicals to clean it and it burned my eyes to even sit in

kids and family monopolizing lobby couches and tv

we had a 2 queen bed suite which also had a kitchenette, couch and desk

indoor pool and outdoor hot tub, both salt water were awesome!

just a basic room, half kitchen was a plus, big shower, great view, excellent full complimentary breakfast made to order

parking was a little scarce

great parking and very clean

breakfast was good

clean large room with kitchenette and large refrigerator/freezer. nice staff!

everything! breakfast, pool, suite property was amazing

comfy bed, kitchenette and breakfast

kids running the halls at 1 am

were a little disappointed that there was no chocolate bar in our little bag, just a bottle of water

kids running the halls at 1 am

it s near where my kids live and it s pretty nice but the mattresses are so awful i m not sure it s worth the

almost clean, hair in the tub. bar was closed on a friday night

this hotel was easy, the rooms were clean, pool was open late, and room service was merely a call or click away

the wifi is reliable.

the pool was amazing!!!!

have stayed in room 123 with my wife and three kids

nice pool area for the kids to

the pool area was clean and the water was warm

farther away from my job, but the staff, mattresses, linens, hot shower water, and the indoor pool made quality hands down with every mile

the pool we a little chilly for me. but still used it.

but there s free wifi

breakfast was essentially nil.

the shuttle was a life saver to not have to find parking at the arena for the show and got us home safe

our bedroom view was to the parking lot

prices at the bar seemed very high

i loved that they offered the free shuttle to the venue.

parking is weird.

no free coffee set up for the morning, no room service, i am disabled and could not go down to eat at the restaurant and when i asked if they

room service menu for my second night was missing and front desk sent me on a wild chase to find

microwave, no room service, the doors on the bathtub were installed backwards so open at the wrong end

the bed! the room service breakfast. the quiet heating/cooling/fan.

even doing room service was a treat

room service was prompt

was not included and was very limited for take out or room service due to covid

the room was clean. we ordered room service and the food was great, but it was expensive!

did only the minimum and were gruff and defensive when asked questions billing for breakfast room service was unclear on room form and overpriced

the pull out couch and the room service was dinner was not that great.

room service food via box lunch style in a paper bag

room was very nice, room service was prompt, and hotel restaurant was amazing

tried the bananas foster french toast via room service, and it was well worth the $$ spent

room service food was deliciously well

nice bar to have a few drinks and mingle and an in-room mini bar and snacks

also ordered room service and it never came

room service was very reasonably priced and delicious

room service, beds

the parking facilities is right next to the property, the shuttle service was so convenient, and staff were nice

the free shuttle service was also a plus and the staff was super

lots of convenient parking and quiet rooms

wifi is slow and super inconvenient

complimentary airport shuttle is a great bonus

just mark the two bathrooms on first floor near pool as 'unisex' or something

able to leave our vehicle while away and have the shuttle to and from the airport was a bonus

room service was very good. breakfast was great!

no room service even though we asked for it

kids running around the floor like it was a race track at midnight

happy hour at 5:30-7 and the breakfast bar in the morning

the man creeping on our teenage daughters in the pool area.

no room service (minor complaint) (+) ordered room service for dinner and surprisingly excellent (-)bfast room service and the food (french toast) was cold and hard

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

the bar was misplaced, i thought

free shuttle, nice toiletries. spacious room, close to airport

maybe make the shuttle run on sundays. we ran into a snag because of that.

the staff! the breakfast was good.

wifi didn t work and the tv cable didn t work and my son was already asleep to ask the

the evening of our second night someone with a loud muffler kept going in out of the parking lot one reving the engine

the free breakfast buffet was delicious and there was always coffee throughout the day.

to find it, you need to travel into a neighborhood that is rather industrial and dark, but the parking lot is very well lit and secure

we had to go buy an air matress for our kids to sleep on

we didn't realize there was a fee for parking our car while we traveled.

parking lot was full, i parked next door

excellent breakfast

only downside to this hotel was the pool and hot tub

i highly suggest they fire their current room service

plenty of parking. basic, good breakfast.

they did not clean their parking lot for the snow, tv were not able to connect to the hotel wifi; could not use the tvs at all

great wifi

regarding the parking, i had called ahead to find out if i could park my car at the hotel for the week leading up

location and wifi

great breakfast and super friendly staff

breakfast was outstanding featuring both hot & cold options

nice to have breakfast in the a.m.

the biggest problem that i had was with the wifi being very slow, and the front desk lady was not too personable