was advertised) no room service available

room service was excellent and front desk staff were very friendly.

poor customer service. long line to check in. room service had to be returned twice.

don t tell you they add a $30 extra a night in case you do room service or damage to room until you check in

comp'd a meal after room service delivery was so late

the room service menu in the room didnt mention that it works till 9 pm

took over an hour for room service and when arrived it was the wrong order

the room service had already closed

the food and room service great!

even though there was barely a soul dining and the phone only rang once for room service while i sat there

on site rest is not good which includes room service

food was very overpriced for portion, kitchen was slow and the full menu was not available thru room service; over $50 for 1 appetizer and 2 drinks was a little crazy

room service was absolutely terrible

could have told me when i checked in that i need to call to have my room service and not have to call room service at 8;30 at night to get towels and such

it was very clean and had good room service.

they also offer room service and complimentary bathroom toiletries if you ask (razor, comb, toothbrush (+)hotel and room service was excellent (-)room service, because we had to go to the front desk to get items that were not taken care of my (-) no room service, refused to pickup trash in rooms or lobby (-)breakfast and room service and customer service

clean, comfortable,ample parking, easy to locate and get to.

breakfast with the waffles was nice. the family running the hotel was friendly

everything exceeded my expectations. i would stay again. the thing that sold me was breakfast.

the breakfast!

breakfast wasn t the best

full kitchen in room

friendly environment great continental breakfast in the morning very clean i would definitely stay again love the staff very helpful right

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and outdoor lounge

the kids were running, slapping pool noodles on the water

two room service employees kept trying to open my room door when i clearly had the chain attached so i

terrible bed. no room service.

excellent service from the front desk to room service personnel

was great for the shuttle, arrived in perfect time and picked us up right when we called when we got back home

easy check in, close to airport. breakfast included.

easy parking

convenient access to the city friendly staff excellent hot breakfast well maintained indoor pool

the pool was also closed in the morning so my kids couldn’t swim before leaving

friendliness,the room was big and clean the breakfast was very good and the staff were very friendly

pool wasn't accessible

the pool was a great place for the kids to burn off energy at the end of the day

no room service

we ordered room service from the hotel restaurant, and it was wonderful.

ample parking, very cleanly, friendly staff, comfortable bed and room. room service was great.

maintenance trying to upgrade wifi during wedding preparation

just the issue in the bar but it wasn t your fault.

room service was quick and easy to use

the room service stopped @ 8:30 pm so i was a little disappointed in that.

room service closes early

room service was right on point

lacking is clear- easy- good room service

the bar was the only good thing and pool.

towels for the pool and no maintenance on site- broken toilet took hours to be fixed while they talked out for

the outdoor pool in january, lol.

but the biggest issue was that the bar did not follow covid social distancing practices

restaurant and bar in the main lobby but we did not go

hallway to our room had room service trays & trash that was there the entire weekend

would like to have vending machines for snacks or room service.

door she unlocked my door i said hey she apologized and continued to the next room announcing room

wish room service or breakfast was a part of my 385$ bill.

didn't like that i had to leave my room and walk through the very busy bar to order room service

if i am paying over $500 a night for a room for one night i should be able to get room service without a problem, but they didn't even answer the phone

was room service trays/food sitting in the hallway outside our door when we checked in and was still

no room service and limited snacks and beverages for sale

also room service food was great and fast

, no room service on home games

not a lot of space in bathroom. no room service menu.

timing was off and it would have been better if there were room service but overall very

tried to contact guest services and room service but never got an answer

room service lady literally entered our room and woke us up at 9am

staff was amazing and the room service food was out of this world!

great breakfast via room service

room service was polite and on time as asked

room service was lovely as well all the staff

there was no room service available & the restaurant was closed due to covid

the room service staff was timely and yummy

would expect this to be free for guests) and nearly 70 dollars for a room service meal that comprised of a pasta dish and one glass of red wine that also took 45

we had one night we just felt like going downstairs for food, and yes, room service was available

we understood with the pandemic that they were not doing room service, but we were upset when we brought our own food and were not allowed access to the

room service menu. worst czr salad i've had. so salty.

dollars for wifi access

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

birthday, but didn't get any replies besides the first message

dark room, small, bar limited, no room service, no info in room bout services.

pop up bar was great and the staff was super friendly

i like the modern industrial decor and the small little bar restaurant.

we enjoyed the friendly staff, and the room service as well

room service was too expensive, we ended up walking to our destination to eat.

the staff in the dining room and those doing room service were very friendly and welcoming

room service menu could have more variety

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

no room service

room service provided

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of

room service facilities could have been improved a lot

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service attendants, all of the dining room staff)

no room service

oom service, speak easy) but completely understand

quality was the best i've ever had and i travel frequently room service timing and quality of the food was impeccable location of the hotel was absolutely

no evening room service and limited breakfast room service menu

the staff were extremely friendly, the server who brought up my room service was even wearing a suit

was told there was room service available 24 hours

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

we ordered room service from the fabulous restaurant downstairs and it was delivered quickly

i got a steak from room service that was not cooked properly

we even ordered room service and the food was delicious

had to call every day to get room service and new lenins

n 8 days stay only 1 time my bed was remade and on

repainted door for example, the room service was unavailable for covid reason

there was no room service during the three nights i was there.

rooms are small, no available local area information or for room service

room service, warm cookies, and an indoor pool!

we had room service, salad was not plated

at 6:40 we still didn't have breakfast so we called room service and

was included with price but didn't say it did not include room service needed to be more