easy parking

was advertised) no room service available

room service was excellent and front desk staff were very friendly.

poor customer service. long line to check in. room service had to be returned twice.

don t tell you they add a $30 extra a night in case you do room service or damage to room until you check in

comp'd a meal after room service delivery was so late

the room service menu in the room didnt mention that it works till 9 pm

took over an hour for room service and when arrived it was the wrong order

the room service had already closed

the food and room service great!

even though there was barely a soul dining and the phone only rang once for room service while i sat there

the pool was a great place for the kids to burn off energy at the end of the day

one of the key cards didn't work. pool is small. no fan in the bathroom.

enough lights in parking lot

breakfast was fine by american standards

the pool was also closed in the morning so my kids couldn’t swim before leaving

n 8 days stay only 1 time my bed was remade and on

there was no room service during the three nights i was there.

repainted door for example, the room service was unavailable for covid reason

had to call every day to get room service and new lenins

we even ordered room service and the food was delicious

room service was absolutely terrible

it was very clean and had good room service.

restaurant or room service doesn't open until 4pm

food was very overpriced for portion, kitchen was slow and the full menu was not available thru room service; over $50 for 1 appetizer and 2 drinks was a little crazy

room service food was terrific.

very clean. full kitchen.

bacon for breakfast

small pool

breakfast wasn t the best

full kitchen in room

they also offer room service and complimentary bathroom toiletries if you ask (razor, comb, toothbrush (+)hotel and room service was excellent (-)room service, because we had to go to the front desk to get items that were not taken care of my (-) no room service, refused to pickup trash in rooms or lobby (-)breakfast and room service and customer service

wifi was terrible had to use my hot spot

although the breakfast station doesn't provide any protiens such as egg, sausages or bacons

breakfast with the waffles was nice. the family running the hotel was friendly

very comfortable! they were very nice, and accommodating to my early check in!

terrible bed. no room service.

excellent service from the front desk to room service personnel

two room service employees kept trying to open my room door when i clearly had the chain attached so i

great gym

surprise evening snacks in lobby. enthusiastic shuttle driver.

lacking is clear- easy- good room service

room service was quick and easy to use

restaurants are in the casino so if you have kids you have to order to go or through room service

room service closes early

was disappointed with room service - both the options and the operating hours

i like when my bed is made up everyday by room service, when there isn t daily maid service housekeeping gets short-changed without the

was room service trays/food sitting in the hallway outside our door when we checked in and was still

also room service food was great and fast

is perfect, across from pnc park, great food available, room service was on point and the staff was kind and

the room next to mine had partially eaten room service food outside their door for 24 hours and no one ever came to take it away

door she unlocked my door i said hey she apologized and continued to the next room announcing room

didn't like that i had to leave my room and walk through the very busy bar to order room service

hallway to our room had room service trays & trash that was there the entire weekend

was no room service, and the shower door could swing in either direction so it didn't close tightly

wish room service or breakfast was a part of my 385$ bill.

the style was amazing. room service top-notch.

corner king room with a view and room service breakfast and the lounge

the room service staff was timely and yummy

room service brought the wrong breakfasts

room service was polite and on time as asked

dollars for wifi access

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

room service from fl2 restaurant was beyond great

room was great, bed was amazing with different comfort pillows and room service was wonderful

we understood with the pandemic that they were not doing room service, but we were upset when we brought our own food and were not allowed access to the

no room service

room service facilities could have been improved a lot

no room service

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of

room service provided

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

i like the modern industrial decor and the small little bar restaurant.

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

we did not have a mini bar in our room

dark room, small, bar limited, no room service, no info in room bout services.

the beds and pillows are pure comfort. room service superb

lack of room service

staff was amazing and the room service food was out of this world!

timing was off and it would have been better if there were room service but overall very

complimentary coffee or breakfast, no room service menu for dinner in the room, adjusting the temperature of the room was hard due to

room service was very very slow

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

the staff in the dining room and those doing room service were very friendly and welcoming

i ordered room service & they brought the food with silverware or napkins, so i called the front desk and

we enjoyed the friendly staff, and the room service as well

way room service was served

was told there was room service available 24 hours

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

they have events for meeting with the guests, fast room service, beautiful and fully equipped rooms and much more

room service did not freshen up our room sat -monday