when i couldn t get room service because i couldn t get through to the restaurant (they were slammed (-)is weak (both delivered and room brewed), valet does not assist with opening the vehicle doors, room service was a little slow, showers are average (+) room service was quick and easy (+)the beds were super comfortable and we ordered room service from an ipad in the room! awesome! (+) room service breakfast was delicious, although we had issues with the accuracy of our order (and room service) was closed on sunday evening, there is currently some construction noise from next (-)i could get something delivered to my room from the restaurant, imagine my surprise that there is room service

parking is a struggle

the bar closed at 9

the bar and library where great. the service was amazing and i had a great time.

staff when dining and bar staff very accommodating with unexpected arrival of large party

room service food cleanliness: the bed had a sock under it from the previous guest and the shower

easy location and great facilities in hotel - room service and bar menu

couldn t get daily room service since we brought a pet

room service was prompt and good

believe that was her name) also happened to bring our food up for room service

really upset about the room service not being available and the lack of vending machines

the room service was the

didn't get room service whole time we were there

the show was over and we got back at 11:15pm, the bar was closed and couldn't get anything from room service because it stopped at 11pm as well

bring room service back or remove it from your list of amenities

only a short way from the airport with the hotel shuttle or by taxi

service. speed of check-in. shuttle.

pool too small for five

easy parking around the place

parking was available and convenient

it was very close to the airport and the hotel shuttle started at 4am.

i'm assuming the garbage was placed out there for pick up since the facility has kitchenettes, however it's a eye sore

breakfast was beyond our expectations

closeness to the airport and having the shuttle

i checked in i told the front desk that i needed the 4;30am shuttle and no wake up call

the staff were very friendly, especially at night. awesome hot and cold breakfast options!

breakfast

super clean, shower was updated, free breakfast.

breakfast was good and had a lot of choices.

as i stated the room is clean and breakfast was good

there s a nice little restaurant and bar on-site that provides room service

our room was not stocked with a menu for room service

no one cared room service was horrible over priced

no daily room service

could not provide room service during stay

no room service

they dont do room service

no room service or restaurant/bar during the day

and shuttle service are good, no room service, but you might ask and get what you needed

the pool water looked turbid and needed service.

i love the room service

also, we were not told you need to request room service

the room service was fast and the food was very good

nicely renovated... room service was quick and tasty...

lack of room service

food from room service was not good

old school cable with no movie options, no room service, no food options, poorly designed rooms, bathrooms are

restaurant or bar or room service; no paid movie channels- or extended channels- just very basic cable with hbo

i loved the fact that everyone was so attentive to my needs; room service was quick to respond, the food was excellent, and all of the staff were very

when i booked my room it said breakfast came with it,but the hotel said it didn't even though i showed it to her on the app

restaurant in hotel, inside pool and gym. room service available.

cleaning staff left trash bag of trash on counter from room service

with room service, less than helpful staff, and inability to speak with someone about the issues during

room service left paper in our cheeseburger, no one called to follow up regarding this matter

we ordered room service and the food was amazing

very comfy bed, great shower, good parking

loved the free parking

the pool looked nice, but was not open.

i like everything about the property besides parking

the location. the common areas. the elevator. parking.

staff,the location,the amazing room service and deserts

room service was great

we didn t like how cold the indoor pool area was and the large room service fees.

called room service but couldn t get through

also i was completely naked after taking a shower and room service barged in

room service, friendly staff, location, amenities, cleanliness

they also had room service, which was nice when we were too tired to leave the hotel and go out and get food

room service of buffalo wings and french onion soup

feeling frustrated due to the unexpected extra charge of $55 per day for room service, damages , etc at the hotel, it significantly impacting my trip

pool was not open. room service was unavailable due to covid.

breakfast excellent

well run, great staff, good breakfast, fun happy hour

breakfast could be improved

we loved the dining and lounge areas in the home too, and enjoyed the delicious breakfast as well

the house is so beautiful and the continental breakfast was superb

room service was quick and amazing we ordered towels and sheet and they were delivered almost

roof top bar was amazing!!

was rude because she didn t ask my name when i already had cleared it with management to get a early check in

the noice from the bar next door kept us up all night also the mattress was not comfortable

the bar was great too

highpoint is the beautiful view from the pool area on the top floor

very nice new hotel in great location. nice roof top pool.

staff was amazing and respectful, i love how the pool is on the rooftop as well

i loved the concept of the pool on the roof

the rooftop pool area was very relaxing

not even for room service

dozens of people were waiting on 2 elevators room service was to expensive and we could not eat in the restaurant because of a large convention

out of ice and soda, menu was not updated for room service, out of many menu items, no extra pillows, toilet didn't

the staff was nice and timely, and room service was good.

room service breakfast. it was very fgood.

room service

rooms needs to be updated, no room services, pool was closed.

the room was clean and room service was fast

swimming pool, but cramped in gloomy fenced enclosure

location and convenience of laundry, gym, microwave and refrigerator