room service was 45 min late and food was cold

breakfast is offered as a room service meal and was overcooked

great location, great aesthestics, nice bar, prompt room service.

room service was always consistent

only complaint was the food was over priced for room service and didn t get what we ordered.

the parking was pretty good and easy access to get in

used the nice indoor pool area and the bar food was really good

gym and business area would not be available but when i arrived the reception/restaurant and bar areas were also being renovated

no bar area

were disappointed that restaurant & bar were not open on the weekend

wifi wasnt working and there was no room service or restaraunt to eat food inside the hotel

stay there for 3 days room service only clean my room for 1 day the other 2 never stop l let front desk kn nothing was

quiet, clean, pool well maintained.

on 4th floor opened without any screen or safety mechanism

unable to get in pool due to many kids in there until late

i was disappointed that the pool was closed

there were too many people lounging around and too many kids at the pool late in the evening

friendly staff, ok breakfast, free parking, very nice room, the location was perfect for us.

location, clean rooms, swimming pool, free wifi, parking and excellent breakfast

the staff was incredibly helpful & the kids were even able to practice for a bit in the evening

booked the hotel expecting room service as it has a restaurant

the sauna and room service was great!

no room service on out room

a holiday inn, it should have had a restaurant and room service

great location, friendly staff, very clean & well appointed room quick room service!

room service and our walk around the pond, beautiful place to stay, we were very pleased!

bed shower decor room service

not enough coffee in the room. no room service.

good location. excellent room service.

nice bar for the after party

bed was so comfortable, would like to see a bigger food choice for room service.

room service was amazing, food was hot, portions bigger than expected

great room service

the ladies in the dining room service with a smile very polite food was good, the shoes shine man also gave me a smile

the hotel staff was very attentive and room service was very attentive too.

however, there are carry out and room service options to avoid long wait times for

the room service salad was very soggy

the room service from the downstairs restaurant outstanding

the room service was delicious; however, a bit pricey.

bed was a bit hard and one person i talked to at the front desk about room service wasn't overly helpful

the front desk staff and bar staff exceeded my expectations by a landslide.

did not eat at the hotel but the bar staff and drinks were good

sat at bar for a drink was asked to leave st 11:01 pm

at the bar were amazing

breakfast was awesome!

friendly staff, excellent breakfast, pool temperature

the only place we've found recently with the pool and hot tub open - super clean

very nice pool great breakfast buffet and a good really good staff

very nice room; area of for sectional couch, kitchen, dining area, and bed and bath. it was an

breakfast and wifi they are very poor

only to the room, wifi and breakfast, i felt this property to be overpriced

breakfast, the room was clean. housekeeping came every day.

the pool was closed but things happen.

there were plenty of families there which was nice seeing everyone enjoy the atmosphere at breakfast and spending time together in the lobby

no room service the room didn t get clean.

room service

only did room service once a week

no complimentary breakfast, and i like the fact that when you ask room service for extra bedding there's no problem and the front desk employees are very helpful and

keeping the doors locked and better room service

staff is quite rude they do not even know at what floor is the laundry room and did not want to give me change for the laundry for unknown reasons

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

they have staff served breakfast. clean hotel. it is perfect for being near all the restaurants

everything seemed new and clean. breakfast was good.

the breakfast was also really good, and we enjoyed that a lot

room service, i was not told that i have to request the room service cleaning the night before, my

very slow, breakfast was not good at all, room service food was not quality food at all

lied to me about having room service which is the only reason i booked here instead of somewhere else

stayed for 2 nights and there was no room service - so no coffee in the room on day 2 as we used it up on day 1

no room service on sundays

there is a pleasant outdoor area, sweet private deck with the room, and plenty of easy parking

loved the little extras that were available like snacks and bar items if you wanted

the staff was friendly, and the bar and lounge downstairs had a good selection of drinks

good parking

the little bar inside the hotel was so cool.

liked the parking garage

i was given a queen room instead of a king like i wanted, spa and fitness center closed, pool stunk, had trash in pool, water broke so could not take a shower, and

new fresh and clean courtyard with a below ground parking garage.

parking

the bistro was a little disappointing. and the pool area needs an update.

the temperature of the pool was an obvious concern to us and you did not disappoint it was so pleasant and warm we loved

booking .com said there was a hot/tub spa. they do not have one. only an indoor pool.

property advertised a hot tub in the pool room and that was not available

the gym equipment was a nice assortment to get in the evening work out, then you could relax in the

super clean, the pool towels, were not baby size like other hotels

i would most certainly book this room again, arrive at check in, order room service, and not leave until check out

pool was small handicap accessible bathroom shower has no barrier so every show left the bathroom

better bar service, more drink options, bloody marys in the morning

a lot of screaming children (kids just being kids)in the swimming pool at 9:30pm

pool/hot tub

in room, no open bar as was advertised, no one came to check on us, no one accommodated us with room service, no one came to see if the room needed cleaned, we had to track down someone to

having a bar was a nice extra

the pool ,the kids liked

the pool ,the kids liked

the main reason we picked this hotel was one the price and the second was for the pool for the kids

lots of food to choose from nearby and room service as

room service had to be requested

is was ok but it would have been nice to know ahead of time or

hotel was clean, and pretty accommodating, there were amenities missing from my room-coffee cups, room service menu, tv use guide, etc

rooms wallpaper was peeling off, the room was not cleaned prior to my visit and when i called for room service she agreed the room was dirty, pool had soaked food on the floor and big clumps of

great room, friendly mostly helpful staff, mediocre breakfast

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

the beds were so cozy and the breakfast was excellent.

the breakfast wasn t what i expected, but still good.

the pool is awesome

clorox and quemical is very strong and also front desk agent should remind the customer time of breakfast and where to find the amenities included

comfortable bed, spacious room, good breakfast, friendly staff.

the staff was very nice and breakfast was good.

clean , friendly , no smell in the room , clean pool

we enjoyed the pool

the location and the breakfast

was excellent best breakfast i ve ever had

away from home not anymore the bugs is a no for me the rooms needs a huge update don t eat the breakfast it s not freshly made it s from the day before i watched what they did to the

free wifi and breakfast

breakfast was suspended