toilet was very dirty. room service was late and the food wasnt that good.

no room service

also, don't do room service - better to go downstairs to the cafe/shop and order in person

the hotel advertises food and room service

m)

repeated requests for room service

convenient to train, free breakfast comfortable rooms, room service upon request

also not reminded that you need to request room service every day for clean towels and

has not been as of 2 days later) this is some sort of

breakfast & room service

room service. the food was very good, along with the convienence

in house restaurant/bar. having room service.

fairly priced. comfortable bed, efficient room service.

bistro room service is hit or miss

no room service. but they have all you need in the building.

loved this hotel has two bedrooms with two bathrooms with a full kitchen and continental breakfast

breakfast, huge room size

really great breakfast compared to most hotels

everything, clean large room, friendly staff, decent breakfast choices, good location.

wasn't expecting there to be a kitchen and fridge so that was nice

location. clean. room service is ok.

the fact that there was room service every day

everyday room service and cleaning.

customer service was poor and room service.

when we came the first day, the room service lady enter the room even tho we yelled that there was someone inside

ordered room service

room was clean, beds were comfortable, room service was great

waited two hours for order for room service

i like the fridge in the room, big bathrooms, and availability of room service

room service: very limited menu selections,numerous items overpriced

clean rooms with full kitchen.

heated pool was awesome!

the room was comfortable and clean and had everything we needed for a night away with our little kids

killer breakfast, good coffee, easy parking.

breakfast and staff who staffed the breakfast refills

staff, prompt room service, clean room (and a super cool layout) (-)hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore and i (+) it was also great that there was no room service unless you ask for it (-) slow room service and sometimes with the wrong dish (i didn't change it because of the delay, but i (-)ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm (-) for the coat of the accommodation i would expect at daily room service as used to be the case in any hotel i have stayed

having a swimming pool and the kind reception and hospitality.

ian in the bar was hands down the best bartender i have had in years

i'm looking forward to enjoying the pool and spa at my next visit

laundry facilities, pool & great restaurant

but following covid restrictions, room service is a thing of the past

i enjoyed that the room service didn t come until later because some days i would leave at 9 and the room would be

even covid ..i think why 4 n no clean did need repaid back to me room service fee?

our room service was excellent

now we fix that situation real fast & as soon room service came in the saw steaming smoke & tried to accused us of smoking in the bathroom at 5

is no room service

they should have in a future, a restaurant that can serve room service.

they don t have a room service every day, just every three days, i stay for four days and nobody clean my room on the

room service did not deliver towels requested

i was surprised that with the amount of money i paid, and the high star rating, that there was no room service or even free breakfast

fantastic for the purposes of my trip

really far walk no restaurant or room service

about it was the food from the associated restaurant i had four meals, three of them were through room service

he staff was very helpful and pleasant but relaxed; the room service situation was

we tried to order room service but couldn't because the grill did not have enough staff.

responsive front desk, brought up amenities and room service quickly

restaurant not associated with hotel so you can t charge things to room or order room service

we enjoyed room service for dinner from the onsite restaurant

is no room service

there isn t room service. but, the attached restaurant is super convenient.

no room service but light complimentary breakfast was nice and easy

wifi and no signal on tv

good apartment:clean convinent,location nearprudential center and star market,owning gym and kitchen can cook boston lobster in apartment excellnet

apartment was super clean, spacious, with good storage, wifi, a nice bathroom and small kitchen with enough to cook a meal

room had a little dusty smell to it bathroom sink didn't drain properly kitchen area too small wifi a little bit too

beautiful location in a central, safe neighborhood, really helpful front desk, continental breakfast--just an all-around wonderful place to stay

friendly staff .room service is perfect. great breakfast buffet!

no room service or restaurant due to covid.

since the restaurants and room service were closed, the hotel included a credit to buy food/toiletries in the lobby shop

the hair in the shower, i ordered some pancakes via room service that were actually pretty disgusting

poor contact ordering room service

drink and food prices were very high. the room service menu was too limited.

room service for breakfast ,etc was excellent meal especially in 15 degree weather outside

no room service because the oven was damaged. in the end, i ordered some food from uber eats.

loved that it was pet friendly and the room service was spectacular

room service was fast and arrived hot

room is great, clean and comfortable, friendly staff, great room service

and the room service was to die

we were able to stay cool in the room and got room service for lunch and dinner, which really alleviated our stress and was also absolutely

i would have liked for there to be room service.

room service food was just okay.

the 24 hour room service food was promptly delivered and delicious

guess the only thing i didn t like was the room service menu was limited and didn t actually come to the room

room service food was really good

lack of room service in the proper sense.

room service was tacky being delivered in a bag

it s a basic hotel with wifi in the room but no laundry or room service etc

othpaste, toothbrush etc

no daily room service due to covid.

no breakfast or room service available, you'll need to be creative about your dining if you don't want to eat

the room service could have been a bit better

room service was quick, easy and affordable.

room service was quick

redeemable card at the restaurant on one side or the deli on the other side, or to use toward room service- so you say great thank you, and you proceed to use it but it s a scam

everything from the check-in process to room service to bar 10 to the concierge desk to the location

beds, clean room, and great room service

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

room service cooking soup that warmed my stomach

location. doormen. butler service. room. housekeeping. room service.

beautiful hotel with an excellent pool, spa, and restaurants.

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

tithe room service was also still available and the food was delicious

an item i ordered didn't come my room service so they took it off my bill

see above re breakfast. room service was good generally.

room service was very quick and delicious

room service breakfast was very fresh, and delicious

room service was prompt, friendly and delicious

there is even an option for pups on the room service menu, which we ordered and he loved

breakfast was good, overpriced but considering it was room service so that was expected

the price of the food and limited room service menu.

no room service until 7:00.

room service is amazing

restaurant was closed, no room service available.

comfortable room. super quick checkin. great room service.

is no late night room service, no food post 11

in the hotel, complimentary tea and coffee all day in the lounge with a bar and restaurant with room service options

we seen the same set of silverware on the floor from a guests room service order and it stayed on the floor in the hallway for a good full day and overnight

kitchen closed early for room service friday night. was compensating with 3 breakfast vouchers.

breakfast room service, no menus in room or online was told go to lobby for menus

restaurant was convenient, but it would be nice to adopt a more modern method for ordering room service

room service breakfast was wonderful and the hotel is nicely located a half block from a subway

perfect location and great room service.

ich i didn t take advantage of but was highly tempted)

check in was smooth, staff were courteous and there was a good room service menu

room service for dinner was quickly delivered and reasonably priced

no room service to clean rooms

clean, room service is good, also flexible with early check in and check out, just be nice

in room service was great but it would be better if there was a restaurant we could dine in in the

no room service due to covid

the food from room service was just ok.

room service ok but not like sitting down at table

no room service.

no room service!! 1 restaurant open limited hours. expensive parking. no microwave in room.

room service and house keeping was excellent

wish they had room service for breakfast.

there was no room service menu or any hotel packet that told you when checkout was or

no butter with muffins for room service

staff were very professional from room service and house keeping

more options for dinner on the room service menu.

room service was extremely good and received fast

and they say room service is

they added a bidet for us and always very quick with room service

w quality) with cold milk considering the coffee costs almost 15 usd

r that price it seems fair) - the room service food could be improved

location, room, bed, staff, room service, restaurant, food, and housekeeping were all amazing

no coffee/tea available after 9am unless you want to sit in the restaurant or order room service