room & room service excellent. secure garage for vehicle superb.

room service,privacy

beautiful food from room service

it s a great idea just roll in stairs to room 24hr room service u don t have to see or speak to

room service food very tasty

the room service food was also quite good

no room service at the weekends after breakfast

we asked if there was food or room service to be told the restaurant had just closed

front desk was excellent and friendly and room service was fast

more of a 3 than a 4 star due to lack of bar/ snacks / no room service

great room service meals, a bit pricey but very tasty

no room service to order tea or coffee until 8

uncomfortable and creeky beds room service

room service only available very late as well

to the highway and to zaragoza, modern hotel, comfortable room, excellent room service with delicious food, very diverse and tasteful breakfast choice, friendly staff, very

room service, lovely views, excellent pool, great location for anyone visiting the university

room service was also only available during mealtimes

room service 24h, amazing breakfast buffet, friendly staff, free parking around.

we ordered room service and the staff who brought our food was fantastic too

ordered coffee from room service and as we had already paid for breakfast i was just charged 3 for tray charge-

room was great, as was breakfast. stayed with my two kids and they want to go back.

the shower was excellent and i loved the decoration

good quality of wifi.

room was great, as was breakfast. stayed with my two kids and they want to go back.

egant green marble) i appreciated the good wifi connection the coffee machine being available downstairs foc was a little bit like being at

each room also comes with a hob, a laundry machine, a sink and a dishwasher that turn the room into a mini-apartment

possible early check in, and late check out for 10-20e

possible early check in, and late check out for 10-20e

was a good breakfast selection at the buffet and the staff were very helpful

breakfast was a bit light

breakfast was very nice

wifi didn't work properly: the connection was low. underground parking quite narrow.

wifi drops constantly - if you need to work from your room at all, especially in teams calls etc,

no restaurant no room service no parking no blankets in the rooms!

good wi-fi, basic, but excellent room service after a delayed arrival

was no 24 hour room service - normally not a problem but we arrived late and there is nothing open in the area

great room service and breakfast, attentive staff

no room service! no parking! no blankets in the rooms!

the room service is only in between 7-11pm and 8-10:30 am when the cafeteria is also open, and it was

if you switch to english hotel app the room service menu still in spanish

room service food was very poor, inedible is what we would say

was no room service between the two night stay, it is old fashioned hotel with old and stinky carpets and

room service response to telephone very poor.

room service food we ordered on first night was poor

there was no coffee or milk available in the room only decaf - even room service could not produce any - very strange

the shortcut buttons to call reception or room service didn't work, so you had to hunt for those numbers

also surprised to be charged a 5 euro room service fee for beer at the pool

terrible room service food!

staff is welcoming and room service is good

restaurant, room service , bar on a sunday

we arrived on a sunday and the restaurant was not open but we were able to have room service

room service is poor - tried to call them and until the 3 times picking up just at 21:00

we ordered room service and the food was not available that we wanted in the menu

the in-house restaurant had really good food (could be done as room service as well) as well as breakfast service (+) very good staff ( working in difficult covid condition), very good room service, fabulous (clean and spacious) room, lovely breakfast (fab omelette)

the rooftop bar and pool were very nice. located close to main sites.

was hard to get on the wifi.

the loft rooms are amazing - amazing shower and bath, mini bar is also a nice touch as its free!

think kids playing up there no personal interest in us

your room is a comprehensive room service menu

om service and breakfast buffet) below expectation; i really dislike the instant automated coffee

there is a bar at the lobby open at all times and room service, but a kettle in the rooms would be an improvement

reasonably priced room service menu available

staff were exceptional. breakfast and the room service menu were excellent.

the staff is friendly and room service is top notch even though it's not your regular hotel

amenities- full kitchen, pool, spa, bar, restaurant

great to have facilities for laundry and cooking

kids delighted with the pool - perfect way to cool down

cluding kitchen, fridge, microwave), living room etc ect

decor in some rooms was dark, my kids didn't like it

decor in some rooms was dark, my kids didn't like it

corridors are still needed to be modernized (but rooms are excellent). problematic wifi (+) the wifi was strong so i could work all day without any issues (-) {this could easily be fixed} wifi also worked (-)wifi was very poor. (-)wifi poor but staff were helpful despite this (+)2 minutes walk from the old town, facilities and room are ok, hotel has the craziest lobby :) wifi worked good, everything was clean (-)wifi is weak in the room. breakfast doesn't worth the price, is.very standard (+)the staff member who eventually helped sort out tge wifi connection problems... (-)wifi on top floor was non existant (-)wifi in my room poor at the far backend of the hotel, room very tight for space (-)wifi was lousy

instead we had room service, and to be honest is was awful

room service , bar staff and housekeeping staff are extremely friendly and helpful

room service was speedy; food was good

location perfect room large had room service excellant

chef and the room service were exceptional - delicious food and very friendly and helpful staff in all areas

wifi not working well need to be improved. breakfast expensive vs what is offered.

friendly staff. great location. fine bedroom and bathroom. good wifi.

friendly staff. good location. good wifi. nicely decorated room.

perfect location, great price. included wifi, air conditioning, and all the other necessities.

wifi is ok

nice food, delivered by room service

we both enjoyed the dinner in the cafe and the room service

i know it is normal spanish time, however at least room service should have been available: or at least sandwiches

room service was excellent.

room service was advertised- but when i called they said there was no room service

and especially we would like to thank the professional kitchen (we ordered room service dinner - fantastic entrecotes (+)arrived late on a sunday, the hotel had zero to offer, not even room service or the bar (-)i would have like all day room service. it would have been nice but it wasn t a deal breaker. (-)times for room service were quite short (-)no help with luggage. no restaurant. no room service. (+)view was fabulous, the food we got from the restaurant (room service) was wonderful, the cleaners did a great job (-)room service, no one to carry the luggage, i had to carry them by self , when i ask for something (+)the staff were incredibly friendly and helpful, particularly the in house chef who delivered our room service meal (-)party closed the bar and restaurant including room service (-)in our room from carmen cenzano - no idea who she is as her letter is untitled - advises room service only in the evenings due to covid-19 restrictions

moreover the gym was at a five minutes walking distance and extra cost

noise from window and too small gym without possibility to open windows

gym was on the small side.

enough seating in the bar area and it looked as though simone was holding a one on one tutorial for an extended period of

the wifi worked it was fast and allowed pptp vpns but there were often times when although connected

great location, excellent breakfast

wifi was poor

bar only cafe which closes early mirrors and glass balcony doors in the room look like they haven't

could have used wifi. it wasn t provided when checked in and i was just too tired to ask.

close to the city by walk, nice personnel, good wifi, easily accessible from road, free parking.

is a busy city and trying to find a place that allowed parking was going to be expensive and difficult to deal with

great staff, nice clean comfortable room, good location, free safe on site parking, good wifi

parking is free, which is a major bonus in the city

great staff, nice clean comfortable room, good location, free safe on site parking, good wifi

didn't speak english, also there wasn't wifi (the signal was too poor to connect) poor light in the (+)good parking. good wifi. the breakfast was ok - croissant with jam.