didn't speak english, also there wasn't wifi (the signal was too poor to connect) poor light in the (+)good parking. good wifi. the breakfast was ok - croissant with jam.

plenty of free car parking and dogs welcome

clean, free parking

close to the city by walk, nice personnel, good wifi, easily accessible from road, free parking.

nothing to eat nearby and the bar only served crisps and oven pizzas

it was clean and comfortable good value for money nice bar area

nice food, delivered by room service

was not over-impressed with my room service club sandwich

room service was advertised- but when i called they said there was no room service

restaurant was fully booked so we had to use room service, which was excellent

we both enjoyed the dinner in the cafe and the room service

and especially we would like to thank the professional kitchen (we ordered room service dinner - fantastic entrecotes (+)arrived late on a sunday, the hotel had zero to offer, not even room service or the bar (-)i would have like all day room service. it would have been nice but it wasn t a deal breaker. (-)times for room service were quite short (-)no help with luggage. no restaurant. no room service. (+)view was fabulous, the food we got from the restaurant (room service) was wonderful, the cleaners did a great job (-)room service, no one to carry the luggage, i had to carry them by self , when i ask for something (+)the staff were incredibly friendly and helpful, particularly the in house chef who delivered our room service meal (-)party closed the bar and restaurant including room service (-)in our room from carmen cenzano - no idea who she is as her letter is untitled - advises room service only in the evenings due to covid-19 restrictions

the mini bar was great and we especially liked the fact that a half bottle of wine was available to purchase

moreover the gym was at a five minutes walking distance and extra cost

noise from window and too small gym without possibility to open windows

the wifi could be

instead we had room service, and to be honest is was awful

location perfect room large had room service excellant

chef and the room service were exceptional - delicious food and very friendly and helpful staff in all areas

room service was speedy; food was good

room service , bar staff and housekeeping staff are extremely friendly and helpful

the wifi worked it was fast and allowed pptp vpns but there were often times when although connected

great location, good price, comfortable rooms and amazing breakfast.

everyone was so friendly and accommodating. excellent breakfast

wifi was poor

location to all the tourist sites and tapas bar and transport

perfect location, great price. included wifi, air conditioning, and all the other necessities.

street is animated the night because of bars so noise for sleeping the wifi doesn t work very

wifi is ok

wifi not working well need to be improved. breakfast expensive vs what is offered.

wifi and air conditioning worked perfectly

decor in some rooms was dark, my kids didn't like it

decor in some rooms was dark, my kids didn't like it

corridors are still needed to be modernized (but rooms are excellent). problematic wifi (+) the wifi was strong so i could work all day without any issues (-) {this could easily be fixed} wifi also worked (-)wifi was very poor. (-)wifi poor but staff were helpful despite this (+)2 minutes walk from the old town, facilities and room are ok, hotel has the craziest lobby :) wifi worked good, everything was clean (-)wifi is weak in the room. breakfast doesn't worth the price, is.very standard (+)the staff member who eventually helped sort out tge wifi connection problems... (-)wifi on top floor was non existant (-)wifi in my room poor at the far backend of the hotel, room very tight for space (-)wifi was lousy

reasonably priced room service menu available

om service and breakfast buffet) below expectation; i really dislike the instant automated coffee

your room is a comprehensive room service menu

there is a bar at the lobby open at all times and room service, but a kettle in the rooms would be an improvement

staff were exceptional. breakfast and the room service menu were excellent.

the staff is friendly and room service is top notch even though it's not your regular hotel

hotel was great, breakfast in the roof top restaurant is great with amazing view

breakfast was great with a wonderful selection of hot and cold food

the staff were extremely helpful and we were able to pay for a late check out when our ferry time was changed

we need to single out the availability of a gym, which enhanced our stay

very nice room and location. breakfast was amazing. good room service. great bathroom.

excellent air conditioning, good meals by room service

no room service! no parking! no blankets in the rooms!

no restaurant no room service no parking no blankets in the rooms!

room service was very nice

the in-house restaurant had really good food (could be done as room service as well) as well as breakfast service (+) very good staff ( working in difficult covid condition), very good room service, fabulous (clean and spacious) room, lovely breakfast (fab omelette)

rooftop bar and pool

stairs and the breakfast was so complete with diffraction type of food we didn t get to use the pool on the terrace but it looked nice even small location is just perfect, in the old town and at

spacious rooms, lovely reception staff and roof top bar staff so friendly, great cocktails, very reasonable prices , couldn't do enough , breakfast

gym was fantastic, food was excellent the staff were brilliant, exceptionally friendly and helpful

no room service qr or card in the room

terrible room service food!

breakfast not for 5* hotel . no bar at the pool . you have to call room service.

the shortcut buttons to call reception or room service didn't work, so you had to hunt for those numbers

room service menu. not enough choice

restaurant, room service , bar on a sunday

also room service very limited and not available on a sunday

we ordered room service and the food was not available that we wanted in the menu

the room service was great and i had a great stay

room service would need to be improved.

was no room service between the two night stay, it is old fashioned hotel with old and stinky carpets and

if you switch to english hotel app the room service menu still in spanish

don t have room service in the night

the room service is only in between 7-11pm and 8-10:30 am when the cafeteria is also open, and it was

room service response to telephone very poor.

large comfortable bedroom, good breakfast, friendly staff.

wifi drops constantly - if you need to work from your room at all, especially in teams calls etc,

was a good breakfast selection at the buffet and the staff were very helpful

had to check 3 other rooms to find one reasonable and staff could not give access to the wifi

they can improve by serving better eggs for breakfast and wanting that are more fresh

possible early check in, and late check out for 10-20e

possible early check in, and late check out for 10-20e

each room also comes with a hob, a laundry machine, a sink and a dishwasher that turn the room into a mini-apartment

the air-conditioning worked perfectly and the hotel's free wifi was also good

egant green marble) i appreciated the good wifi connection the coffee machine being available downstairs foc was a little bit like being at

room was great, as was breakfast. stayed with my two kids and they want to go back.

room was great, as was breakfast. stayed with my two kids and they want to go back.

good quality of wifi.

is no room service before 1100 am and there is a surcharge

room service, lovely views, excellent pool, great location for anyone visiting the university

there was no all day room service for weary travellers

room service 24h, amazing breakfast buffet, friendly staff, free parking around.

room service was also only available during mealtimes

to the highway and to zaragoza, modern hotel, comfortable room, excellent room service with delicious food, very diverse and tasteful breakfast choice, friendly staff, very

room service only available very late as well

great room service meals, a bit pricey but very tasty

room service was affordable and delicious

uncomfortable and creeky beds room service

more of a 3 than a 4 star due to lack of bar/ snacks / no room service

the room service food was also quite good

front desk was excellent and friendly and room service was fast

we asked if there was food or room service to be told the restaurant had just closed

no room service