the 24 hour room service was amazing as well as all the delicious restaurants

we ordered room service the night before and the order quantity was wrong upon delivery

food fair at best. room service was best place to eat. many staff members unfriendly.

room service 24 hrs

room service was fast and restaurants had decent variety

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

breakfast was amazing, the highway noise from room in main building is unfortunate

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

and landscaping, the pool staff, and the valet staff

breakfast was a mediocre buffet for $50 per person-for our family of 5 it s difficult to justify

holiday - views facilities staff food spa amazing gym and fitness classes surfing beach up the road can t wait to go

holiday - views facilities staff food spa amazing gym and fitness classes surfing beach up the road can t wait to go

it was clean and quiet. great spa and food

perfect breakfast by the sea

breakfast was the only meal that was good

spa was separate for men and women

the breakfast buffet in international is so fresh and the options are endless

very clean ,friendly ,room service was on point,food was great..

we ordered room service

restaurants are booked during the busy hours, the only option is to wait until 9 or 10pm or call room service

the beds were extremely comfortable , the room was spotless and room service - outstanding

feel like there was more of a selection just a few years back)

even room service

0 mxn = 30 usd)

octopus at vela, tuna tartar at talavera and ceviche from room service were off the chain

room service also so so

thanks to our room service who kept our room clean and comfortable twice a day and made us laugh with all these

we enjoyed relaxing by the pools, which were gorgeous and rented chairs over the infiniti pool for a day

location on the beach infinity pool with ocean view. great views from room

tried out the spa for a massage which was fantastic

the aesthetic of the hotel, fitness facilities, and close proximity to the beach.

welcome margarita when checking in and beautiful pools/beach area.

i ate at the restaurant twice; breakfast was amazing, some of the best pancakes, lunch was also fantastic

there wasn t too many guests during our stay so the pool and beach were never crowded which was nice

bring everything you need to enjoy your day at the pool when you head down for breakfast

cluded) on the terrace overlooking the ocean every morning

bring everything you need to enjoy your day at the pool when you head down for breakfast

don t be afraid to use the 24 hour room service for anything you might need

room service and mini bar included staff could not do enough

room service an delivery of food is prompt, hot, an beautifully displayed

room service was very slow at night. 2 hour wait.

room service was prompt and the ride service set up through the hotel was great

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

pool

view and very good restaurant and nice pools

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free buffet

the layout of the pools and friendly/helpful staff

everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool area that would be perfect i commend it

it was clean, staff were friendly, the beach and pools were lovely

the aerobic guy that did that aerobics in the pool

food is great, breakfast at mezcal was prize deserving

the breakfast was good. over priced and under staffed.

placed noisy family with kids next to us. families rooms should be away from couples.

truly excellent hotel with exceptional service delivered with warmth spacious rooms a fantastic kids club wonderful

gym staff was very helpful

the plunge pool was completely in the shade all the

kids were given a card to select snacks, yet their preferences never arrived

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

quick golf cart ride to the beach area and carts are readily available

room service was great

very timely room service. excellent staff, very friendly.

we ordered room service for breakfast and it was fresh and yummy every morning

room service was slow.

the room service food wasn t as good as the restaurant food, but overall it was very good

we order room service twice and twice they got it wrong

room service is extremely expensive 300 pesos for a hamburger? and it didn t taste too good!

los cabos which seemed to be the main attraction, however when we even stayed in the room, room service and the in-house amenities were enough

also, room service never delivered

getting around on the golf cart with very convenient and helpful

the infinity pool was very nice

variety of food and fruit for breakfast for our whole family

the breakfast was great, and you can find good options in buffet

the food, buffet breakfast and lunch was amazing

waking up to ocean views, spending the day between the beach and pool, and ending it with great food and drinks it doesn t get better than this

gym was closed, restaurants were the same everyday, buffet was closed, food was cold, room service slow, and just not worth the money

and room service was not included in all inclusive for some reason

room service didn t clean every day and with kids is very necessary and the elevator was out

there is a limit on room service one entree and started per person , but if it s all inclusive it shouldn t be a

there was no 24/7 room service and the room service was not included

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

do not want housekeeping to come to my room at 5:00 at night to do room service

d not cheap

room service food was served in styrofoam dishes and they messed up the orders every single time

no room service and wifi was not very good

ordered room service once- the pizza was so small it was crazy

room service not included in the all-inclusive option. last restaurant/bar closes at 10pm.

another thing we did not like was while it was all inclusive, room service was not part of your all inclusive and you could not bring food from the restaurant to

grounds, pools, mostly friendly staff, accommodating room service, and overall quality

we ended up just using room service on several occasions

the kids loved the hotel

the pool area is lovely and the landscaping is very well

the pool area is lovely and the landscaping is very well maintained and pretty

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

pros: huge rooms and terraces views are lovely, the main pool is great with good service

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

i also wish they included room service in all-inclusive, but it was only available for higher level guests

and the other days we were there we tried everything else like restaurant/buffet/room service and honestly i rate it a 2

room service very slow.... a/c went out 1st room had to move. house keeping very poor

24-hour room service was a joke as well

room service was a long wait one time, and no show another timeud83dude1f

room service answering the phone to take an order doesn't happen very often.

you want a drink in room room service charge

in touch with room service is hit or miss

buffet was horrible. had room service which was good

food selection was hit or miss . room service was top tier

the pool was nice. room service food was good.

could have been a microwave or a air fryer to warm up left over food from room service or restaurants

same goes for the room service breakfast - juice just sugary water, cold toast - no plate and not even a knife to

wished they offered room service through the day, they only provide breakfast service.

only thing i didn't like which was incredibly minor was our housekeeping didn't take our leftover room service away when they came to make our beds and take our towels, etc

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

to the pool area required walking outside near the parking lot to follow a foot path leading into the

jacuzzi pool in site and 2 other large pools on either end of property

loved the spacious rooms, patio and well equipped kitchen.

pool nice, views of ocean lovely

the restaurant was delicious and friends got room service and said it was really good

no food after 9:30. no room service. far from town.

also since its a time sharing property so unless you stay more than 7 days there won't be room services

also, we had to call room service because one of the tv's were not working

there were no kids there when we stayed which was a bonus for us :) the vibe is very low key but fun

desk in room for working on laptop computer with good wifi connection

toilet didn't flush and wifi was almost none existent and had no courtyard.

wifi-internet didn't reach our room

wifi didn't work

wifi not working well

found pics a bit misleading due to pic of bar with beach view

on site restaurant and oyster bar are truly out of this world

excellent location, lovely room, pool and breakfast included.

food, dining and bar were great

we love her we booked a suite with a spa tub on the patio

location and environment with a private pool and gardens

beautiful hotel, great pool, right in the center of town.

great location; close to restaurants, great bed; soft playing music at pool

no wifi password in room or given at check in

well worth paying extra for the pool courtyard setting

and it's definitely no place for kids

really slow wifi

it was a great fit for this 40-something couple without kids

the wifi password wasn't provided

and it's definitely no place for kids

kitchen with coffee maker and full sized refrigerator

great coffee and kitchen

new, well appointed, amazing roof pool with mountain views and a cool restaurant

kitchen with everything you need

the kitchen was well stocked with utensils

staff was really friendly and helpfull. the place was clean good room service.

attached full gym for guests was a huge plus, great helpful staff, and the included breakfast was always

breakfast and pool

hotel is good, the only thing that no was fine is the breakfast no have an egg for us the breakfast is important, they sell the egg at $7 when we chose

location, gym next door, good restaurants at the same building.

no real amenities, no room service, beds were

beds were nice and comfy, and room service was very consistent

we called for room service at 9 and they said that kitchen closed at 9

outside patio was great and my son loved the pool. it is quaint and charming

was included; this was only for the adults and we were required to pay to feed our small kids each morning

24hr lounge and room service was subpar

you would have to ask specifically for top shelf alcohol and no room service.

ink

only reason i gave 9 stars instead of 10 is because the food is just average and room service took way too long

24 hour snack restaurant needed fresher food but there is always 24 hour room service instead

the only option was room service at a hotel we decided to stay because of the beach and the views

people in room service should be more comprehensive.

the service at the pool and room service was great, the food amazing

room service didn t clean bath tub

did not get my room service order correct but i didn t wanna make a big deal out of it

when we called room service even if the lines are busy they would call us back to ask us if we needed anything

dulce at the front desk made sure we had everything we needed at check in, even made sure room service brought my husband a piece of cake for his birthday

room service is a limited menu and takes super long after

i didn t like is that the water on the pools is not heated, no water bottles for us at bars, no room service due to covid, but everything else was great

limited room service menu

the daily room service was good

room was terrible - in disrepair, sink faucets were too large

kitchen was perfect! if you get fresh foods, you can cook in the room!

cold pool & hot tub showers cool in mornings

not much to do there. two pools and golf.

the place is ao clean, they provided room service daily

it was very clean, huge shower, kind staff, parking on site

parking was not an issue

the hotel is near the airport, very clean, very convenient, brand new, safe, free parking off the street

good size of the room parking

attentive room service

room service was good. hotel bellman's were nice. like location on medona beach

room service knocked on the door 3-5x in the evening or at times day, it can be too much at times

we ordered room service only for our food to take 2hours to get to our room, we had to call after an hour and

room service all night.

ave a tip)

ordering room service is quicker

ordered room service twice

we did order room service and it did take awhile however we were aware of the wait

the breakfast in the market is good - room service is even better.

room service was better

location was perfect and rooms were a good size. enjoyed room service

i also got food poisoning from chicken strips on the room service menu so please avoid this

feel in an all inclusive resort, i should not have to pay extra for room service

room service took forever

the burgers were delicious and room service was quick

breakfast buffet is great

we love the peacefulness of the resort and pool area

the facilities

breakfast buffet had plenty of options in which to choose

nice quiet pool area, very relaxing

they put our family in three different budlings and couldn't eat breakfast together

breakfast was very good

the kids pool is very basic

the pool set up was one of the best i have seen at a nice resort and there was ample space no matter

pool area and staff

included breakfast was delicious. room service did was delicious too.

breakfast buffet and room service was excellent. regular staff all was polite.

only negative part of our stay was from the wait staff @ breakfast on our 1st day

we were travelling with my 10 year old son and whilst the hotel permits kids , this is not a kid hotel and my son was mostly ignored

the staff at the pool were very nice

no room service and hotel restaurant food can be better.

ol service/room service) is very poor in quality of the food

one night we ordered a chicken alfredo via room service

the hotel restaurant

c attached), it looked and tasted disgusting and i couldn't find a single piece of

great breakfast buffet and room service

the all inclusive did not include room service and did not allow us to take food to-go to our room

order room service breakfast and get out at night

the room service staff were very nice and attentive

room service was prompt and professional

the staff was great, food was fantastic, the rooftop pool was amazing.

room service was spot on and the food was super fresh as well as delicious

because the music from the roof top restaurant was pretty loud and at times, there were a lot of kids in the pool that can be too loud

great location. the rooftop pool and bar was so nice.

the current main pool is lacking all day sun exposure

the hospitality the bag guys, the service at bar and cleaning crew 5 stars