the registration staff were wonderful. the room was comfortable and the pool was refreshing.

spa issues

they charged for parking

was affraid the parking space would be limited or tight

laundry

quite just a place where you get some rest .the parking lot was. nice

room key and i also gave him some cat food i had bought for the stray cats that hang out in the parking lot of the hotel

simple check-in and parking right outside the room was convenient

the hotel felt warm, cozy, and inviting. plenty of parking and convenient access.

the ac worked, parking was available, and my car didn't get broken into.

pillow seemed small room service did not come clean our room for 2 days had to call front desk and tell them to send

room service walked in on us .. not cool .. walls are dirty ...

for creating easy meals on a budget and last day discount at denny's and if i had money the room service meals were decently priced and look

bring smoke smells and marijuana smells the staff is rude they didnt tell us we had to get room service every three days so we couldnt stay anymore the door had been broken down before so

beds comfortable but blankets really thin, breakfast horrible, nice pool and hot tub, lousy room service

the room service also no good

second day we asked for room service but never received our towels when we came back and also the housekeeper left liquid

we didn t get any room service due to short staff

room service was very good and the staff very helpful

have room service, and heater in the room didn t work, but overall stay was nice and comfortable

did not get full room service we needed to change our own sheets and get our towels from front desk

smell of the rooms and that there is only room service upon requested

twice room service was there a bit too early

daily room service, only bar soap, no liquid soap, dirty windows ledges, vase boards, door, and walls,

clean the room when ask for room service.

the staff was amazing! the proximity to the park is also a win. room service was great.

the bed was the most comfortable, the hotel was the cleanest, the room service was the fastest, the employees were the nicest, the location was excellent

breakfast via room service was delicious

liked the restaurant and room service option in the hotel

easy to get food with room service

gunshots were fired, no room service to clean the rooms at all

price was good, the pool was a plus, room service was great, staff was exceptionally helpful and

room service every morning if you d like

roaches, bed bugs, hard beds, dirty bedding, no room service, dirty scuffed up floors and walls

they also didn t have a do not disturb sign to put on the door, which meant room service came in the room, which i would not have preferred

the term room service is completely extinct

you can request room services and can fresh towels daily from reception

breakfast was amazing, friendly staff, clean property, room service was amazing as well and change our beds sheets every morning and clean towels, the

upon arrival, my room was clean and fresh, and room service maintained this standard

from room service was good

we didn t receive room service, they took out the trash and went 1 hour later to try to clean the rooms, it was hot

sure whats not included in room service but floors werent swept during our stay

the room service the office was rude, they try to scan you out of your deposit money, management is

good price good room service good location

kids loved it they had their own beds and little room

the laundry facilities were closed due to renovation

the laundry machines were filthy and nasty

that there is a bar and grill at the hotel

roll in shower. late check out

experience, clean and friendly employee s, the pool was excellent and free breakfast was awesome

the room service made up the room upon request

difficult to find parking at night time

couldn t find parking

only 2 parking spots left

small well litt parking lott with cameras

they didn't bother us at all only for room service.

laundry facility is very

lumpy bed laundry left something to be desired.

wifi cut out and was very slow

pool shops and food around at walking distance. we were 5 minutes away to knotts berry farm !

staff was unhospitable and room service did not change my wet floormats

daily room service

room service could be more diligent, the headboard, had three sets of hand prints, and i was

room service didn t give us toilet paper or towels and the rooms don t even have phones to

free parking was also a plus in comparison to other hotels in the area

room service was excellent,

a 4 star hotel won t even charge you more then $50 for incidentals, and this is a place without room service

apd

room service was done everyday.

negative thing is room service didn t clean the room our second night there so we had no towels :

wifi was fast the 1st night

parking was crowded.

enough parking, tv didn't work, wifi didn't work,weird people hanging out at the entrance, noisey banquet hall nextdoor

think of anything not to like but the wifi was down or slow for my laptop the next night

moderately fast wifi

not working right on sunday the second day there was no cleaning up of my room and you know of room service also with the bed was very very damaged bed the side of the right side of the bed was

parking good

breakfast by 30 min and was a little upset over it

also a lot of homeless people were in the parking lot begging for money and or looking for a free place to stay in their parking lot

breakfast was ok.could be better.

and the 12pm check out the room service is shut down right now do to covid so i don't know about

room service was excellent

room service comes at an extremely high price, its better just to go down

the hotel itself did not offer much in food options for room service

room service was nice, large portions on

wasn t busy with plenty of parking space

also, a church group was having a yard sale in the parking lot around my car

room was nice and clean we got towels but housekeeping didn t take out trash, or clean and the pool was being remodeled we should of gotten a discount for that

good location for a family visit. nice pool! friendly helpful staff.

the pool was out of order and dirty

no hot water in entire complex no wifi

the room was clean, spacious and we had one of the renovated ones, parking felt safe but that's abt where it ended

small parking spaces.

wifi doesn't work at all

parking was available, which was convenient

breakfast room service elevator not working parking

no microwave or fridge, laundry room had only 2 washers , washer and dryers only accepts quarter, room service every 3 days, same breakfast options every day

not being able to get room service

room was clean except we didn't get room service to clean room

for 5 days and ask for room service more than once s and they never came

it's in a nice area it's by everything it's a lot of eating places around you can also get room service i'm at any time and it's very clean everything that we needed and and the food was

like everything , spacious parking area

no swimming pool. customer service was not friendly. eggs were not good. bacon was rubbery.

i like to sell this i like the comfort everything was nice and clean is this breakfast

lighting, clean, quiet, convenient parking, yummy breakfast, hot water for showers, friendly staff

also i wasn't aware that you need to ask the front desk to have room service come in and clean otherwise they won't at all

the hotel was also very clean, with room service every day

no room service.!

no meal room service

staff, from the front desk to the restaurant to maintenance to room service, all were very friendly and helpful

every day room service

not enough towels no room service

cleaning room service is good.

leaving the parking lot at anytime seems difficult. always traffic and construction issuse

wifi did not work like promised

kinda room service if you don't request it at least 12 hours in advance

i asked for room service to come in at noon and staff showed up at 11 everyday

not having room service

room service was great

no room service

breakfast staff / breakfasts provided were amazing!! property was extremely quiet.

the staff and facilities were both outstanding. the breakfast and breakfast staff were great.

great hot tub and the kids enjoyed the basketball court on site

pool a jacuzzi area and my son loved the basketball ud83cudfc0 court and

eating n drinking by pool and i can hear noise from upstairs n next to my room so hard to

not much to order for room service. room wasn t cleaned

t great) room service food, very prompt and courteous room service staff

awesome location and room service was amazing.

would not get room service unless we would request it

the room service in the mornings were amazing!!!!

room service was great

decor was awesome, kids loved it, food was excellent, room service was fast and convenient

shuttle is awesome, room service too

rooms, ordered room service and it was prompt reasonable and good

cleanliness, room service, restaurant and shuttle to disneyland every 1/2 hr

lack of proper room service, lack of a coffee maker, not enough toilet paper rolls and soap too.

the room service was not available during the stay. it was not clear in the reservation.

there was no room service for cleaning the rooms

was no breakfast available or room service to clean the room also the parking is very

due to the epidemic, there is no room service and no breakfast

the room service option was great

nice staff and room service employees nice helpful

asking if i wanted room service

room service,, good,, as

room service, they never brought our request even after several calls to the front desk

the heated pool and slides were fantastic

size room, could easily fit two adults and 3 kids

a lot less money for way better rooms, we requested to have view of fireworks and we got view of pool and construction on other buildings with working cranes

no room service during our stay & the breakfast is very very poor

receptionist was rude at all time not been polite and i stay for 7 nights and didn t get room service at

room service every day which was fantastic; bed made, towels replaced

could have been a more of variety and need to get the ants under control room service has to be a

didn t like the no room service and the grab n go breakfast but because of covid i understand

wels etc) will be provided, you need to grab yourself from

they charge for parking and there is no room service

eaning) or amenities

wish they had room service. other than that this is our go-to spot!

no bell boy, you have to take your luggage yourself, if you are staying 2 or less days, no room services