didn t not like that the room service ladies opened the door while i was still in the room and also at 8 am someone else was

breakfast room service elevator not working parking

room was clean except we didn't get room service to clean room

room service never came to clean our room for the 4 days

no room service.

no hot water in entire complex no wifi

gross dirty outside piles of vomit in the parking lot

car got hit over night at there parking lot & owner did nothing about it car was being tampered with & other guest very rude also

no parking

the guy in the office is really nice, room was clean and plenty of parking

i was told by the desk receptionist that room service will be provided the next day

the fact they have room service

rude and didnt even get clean towels in exchange for the dirty ones after being told twice the room service lady was going to take towels after they were done drying

the room service menu is good and they have a laundromat

oh yeah they don t do room service / housekeeping, you have to change your own sheets and ask to exchange your towels

room service food was absolutely excellent!!!

rooms, ordered room service and it was prompt reasonable and good

room service was terrible

shuttle is awesome, room service too

room service was delicious

asking if i wanted room service

the room service option was great

the workers here were nice; our room was clean after cleaning room service everyday

room service, they never brought our request even after several calls to the front desk

there is no room service

there was no room service for cleaning the rooms

the room service was not available during the stay. it was not clear in the reservation.

they did not have garbage cans, anywhere or or room service

lack of proper room service, lack of a coffee maker, not enough toilet paper rolls and soap too.

there is also no room service

room service every day which was fantastic; bed made, towels replaced

didn t like the no room service and the grab n go breakfast but because of covid i understand

could have been a more of variety and need to get the ants under control room service has to be a

no room service during our stay & the breakfast is very very poor

no room service done as we stayed 5 days

option for breakfast to be included and room service options very limited

room service maid did not bother making my bed

t great) room service food, very prompt and courteous room service staff

parking cost per day , wish could it be part of the room service

not much to order for room service. room wasn t cleaned

no bell boy, you have to take your luggage yourself, if you are staying 2 or less days, no room services

they charge for parking and there is no room service

wish they had room service. other than that this is our go-to spot!

eaning) or amenities

what is great: beds pillows bathroom ammenties room service water bottles were replenished every day tv toilet washer dryer facilities recycling

excellent location, walking distance to the parks. room service is very fast and efficient.

the room service was excellent

clean, my kids were able to check in early and i was unable to come as planned due to work, and they were

the pool was deep, the air conditioner worked well, clean comfortable beds.

we love it because of how close it is to disney

due to the covid pool was closed and room service only came

room service took care of everything and kept the room clean daily

the washing machine was broken and the pool was not able to go in and the room service was bad

room service, every 2 days

room service is available from local take-aways

with room service requests and very friendly when inquiring about certain topics

did not like room service had to be requested the night before

no room service due to covid restrictions was not the best to deal with, but the place in general is a

make sure you bring snacks as there is no room service or restaurant available but there are many close

bummed no room service but they had delivery which was good

not a lot of parking

it had your normal hotel items and we loved the pool/hot tub especially after walking around disneyland all day

just that the pool was being remodeled and there was a elevator but we never found the stairs

was no pool maintenance staff throughout the day since the pool and jacuzzi had some small debris from the

pool was closed

parking and room service

room service and a super super small selection for snacks, and household goods

notes on my door when i chose to not have the room serviced.

trash bins in room are small, no room service

room service is every other day but you can request if needed.

they advertise room service, but this only begins after 5:00 pm, ugh

the bathroom doors didn t lock and room service took forever

the rooms were excellent and the staff was nice when bringing room service

couldn't operate the room service and front desk on sat night

cost of room service fees

room service we always got exceptional quick service

room service with mandatory 18% gratuity, sliding bathroom doors that do not lock

i wish they could offer room service in the mornings

a restaurant and room service on site was nice

we didn t get room service and fresh towels

thin hotel) and not having room service were alittle disappointing

was good, except the pizza hut not being open

pay extra for daily room service and didn't get the first day of room service.

i loved how on the third floor they have a pizza hut on site, so i could order room service when i was hungry

lack of room service

don t recommend this hotel because of bad customer service and room service they offering valet parking only but they park your car under the sun when i got my

would ve been nice to have a heated pool because it was very cold

the pool was heated and you can easily see the fireworks from the 4th floor if the little ones are too

late check out no problem

the setting is very much that of a motel, and the pool is small but still serves its purpose

asked for a bit later checkout , they said no even though room service doesn't make it to the room till almost 2

mostly quiet besides one day that some kids were having some fun upstairs

mostly quiet besides one day that some kids were having some fun upstairs

size room, could easily fit two adults and 3 kids

a lot less money for way better rooms, we requested to have view of fireworks and we got view of pool and construction on other buildings with working cranes

the heated pool and slides were fantastic

close to disneyland entrance and property had very good room service & facilities

we were happy to have room service every other day

over charge, no daily room service

t sure if they would have come everyday, but we kept our privacy

i called room service and requested a blanket the maintenance man albert i think this was 10/22/23 warmed

accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

also loved the bunk beds for kids

also loved the bunk beds for kids

we loved the pools, the closeness to the park (our room over looked it (*)accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

room service comes to clean the room on the day of check out early and asked you to leave the room

breakfast through room service

they don't offer room service

and room service is just horrible with time

room service was fast and yummy

room service

food ordering options close by and room service was great

only 15 min walk to the entrance price was affordable, a little cheaper than other hotels nearby room service was great - filled out form to have breakfast delivered the next morning pizza express

great on-site food and drink options including room service

staff in the evening weren t as hospitable as the staff in the morning and the room service changed so although they advertised room service past 12am they no longer offer it

limited menu for room service, but again, expected due to covid

there was room service at all hours of the day/night and that the bar stayed open throughout the night

room service

the room service was the best

location,around restaurants , room service, clean beautiful garden will absolutely stay there

there was no room service

also just want to say thank you to whom ever was in charge of our room service you are awesome left tips every day

room service/maintenance staff were chatting away very early in the morning and i had the room

no cleaning room service if youre staying long and that bothers you

room service was very kind too

bring your swimsuit...in room room service, and prices are very reasonable

i was surprised they even offered room service

super clean. and we had room service every day

didn t get any room service so no clean towels the whole weekend, we went out and bought our own

sometimes they don't do room service

room service was very good

wasn't working it was hot in the room fridge wasn't working correctly even after room service can e to try to

room service didn't clean our room.

the room service was great and i loved coming back to a clean room after a long day at disneyland

we first arrived the floors were dirty however the next room service day i asked housekeeping to mop the floors which they happily did

room service was excellent as well

comfortable and staff, room service was attentive.

water from the tub kept soaking out even with the shower curtain on the first day and room service had to come in and clean the floors

shops the two bedroom two bathroom accommodation was excellent the daily breakfast the on-site room service, take away service - very efficient, quick, quality

coffee kettle plus microwave plus fridge in room, basic breakfast which is included in the rates, room service restaurant at ground floor, shop in hotel and just outside

the room service and staff were great

if you have kids especially little kids who are active

small pool

room was clean and it was close walk to disney with free parking, you can beat that deal, definitely going to stay here

water temperature was difficult to manage, would not want kids to get scalded showering as tub was not in any shape for baths

very helpful staff. inexpensive room service.

cleanliness and room service

room service did not understand their own menu

it was very clean and well kept. very modern and great room service.

ld and hot) was available in the gym

ough quite simple and with plastic

broken hairdryer. room service not everyday

the price is decent but it s also not cheap cheap to not have good room service

get room service on the phone not enough towels, soap, and no one cleaned our room the two days we

so comparing to that hotel it was just great: same location, clean room, clean towels, room service, hairdryer, iron, and even breakfast

great location, room size okay. room service everyday.

it was great to be able to get room service and the hot breakfast every morning was wonderful

but not a bother and beds weren t made each day which we thought would be included in the light room service

and i would love room service

liked the room service, even though we didn't use it

restaurants and room service also very good

we took advantage of the room service, and the food was both fresh and delicious

very important knowing there s a reliable quality gourmet type food on room service

friendly staff, easy room service

room service food was not that good but i was a little under the weather so could have also been

of room service due to

the location and the room service; also the shower water and air conditioning was very good.

no coffee in room, no breakfast, no room service!!!

i loved the succulents and plants they had around the pool area

i requested 3 adults, 3 kids, but booking

it is an older hotel but clean and comfortable with room service everyday

good location and customer service but poor room service

the only thing was that our room was never cleaned my room service at all

room service

super clean, within walking distance to the parks. room service came every day. amazing!

at first we didn t know that we had to ask for room service

it was nice to have daily room service and toiletries provided

the daily room service was unexpected, we loved coming back from the parks with our bed made and was so cute

the kids loved the pool and we felt so comfortable here as the staff were friendly and super helpful

big room and the kids like the bunk bed.

room service didn't enter until our last day there

roomy hotel room. there was plenty of sleeping space. did offer room service.

option of breakfast at the hotel even though room service was offered for delivery from surrounding restaurants

room service on the phone didn t work, and i was unable to call them

the receptionist suggested room service instead of dinning out and it did not disappoint

they didn't bother us at all only for room service.

you had to get a new wifi code everytime u logged in from a device

wifi cut out and was very slow

lumpy bed laundry left something to be desired.

pool shops and food around at walking distance. we were 5 minutes away to knotts berry farm !

there was laundry and room service

was extremely comfortable, the room service was amazing

switch can t link to the internet, although i called room service and the staff were kind to try to help me solve this problem, but it doesn t works

room service

also, the hotel staffs are all responsible, after i call room service, they arrived as soon as possible

no room service and room is too dark

room service

the options of food for room service where all unhealthy fast food

room service was quick

probably will try room service option next time

no room service

prompt room service and good food selection and taste

room service

update rooms, friendly staff, expanded room service hours, and balcony!

no room service not the kind of food my family likes to eat at their bar

convenience, parking, value

of all it was very clean on the outside with spacious parking

the parking was good size for my husband big truck

autiful 5miles loop) park in the court house parking lot

it's a pretty quiet and clean place and parking is also available for reservation