enjoyed the room service and great breakfast menu with multiple choice.

the pool could be great, but was only half filled with water, so we did not use it

friendly staff, tasty breakfast and romantic quite area , easy access to the city

the breakfast could have been better.

breakfast was not good, the restaurants on the beach were understocked, almost nothing on the menu

staff; 24hr assistance; immediate resolution; the decor in this hotel is amazing; 24hr bar; food; room service; bureau de change; laundry & ironing service; swimming pool; balcony; the view from

smoking at the pool bar. bed wasn t very comfortable

from the hotel is exceptional; looking out over ghana; triple hill top veiwing; quiet space; tv; wifi; helpful staff; taxi service; swimming pool; hot running water; airport pick up; jacuzzi;

is amazing; 24hr bar; food; room service; bureau de change; laundry & ironing service; swimming pool; balcony; the view from the hotel is exceptional; looking out over ghana; triple hill top

the only drawback is that there is no ladder or steps to get out of the deep end of the pool

we also had a good wifi connection great meal and a variety of options

their bar and restaurant serve delicious and well served

no wifi

wifi, though offered was not automatic

wifi was not predictable. facilities need to be improved overall.

prince, prince, and the the rest of the staff assisted us with luggage, travel and room service

thanks and i will stay there again if i am around and then i will use the pool

multiple wifi networks with good reliability compared to local standards

the property has a nice pool and the ambiance was great. the hotel is in a good location

friendly staff great rooms lovely swimming pool

the extra breakfast even when you're couple

the breakfast was well prepared, the receptionist was always at hand when needed

limited wifi of 2gb daily, it could be unlimited for guests

i love their breakfast, and quick response when you call

the breakfast was really nice and included in the price

wifi needs to be fixed as it goes on and off

you have to request your breakfast even though you are entitled to one .

tv is not working properly, no wifi excuse it's breakdown

day a was in the hotel, there was no water, no wifi, no tv, the room i was in had some mosquitos, i had to go outside my room to use the restroom,

wifi was promised, which was one major reason for picking this place, it was extremely

breakfast was okay only that they have only one option that i had no alternative than to accept

location was not bad, but the area is a rowdy area, breakfast come little late.

the room was very comfortable and i was lucky to get a room with a view, room service was superb and on time, the food was extraordinary,i really loved the dinner buffets

the room service was also good

whenever room service was ordered, the left over food from some guests were left outside their rooms in

paula's chocolate ganache cake on the room service menu was not fresh

have more salad / healthier options in their room service menu

menu in room service is not extensive

i tried several times and even asked the room service lady to support me

room service food was expensive

room service took too long and order was wrong

these comments are taken as constructive; there was a damp smell which i found prevailing and room service took ages

the wifi was stable and the internet speed is good

my family and pleasantly noticed we could all be accommodated, and the place was clean - ac and wifi were both

the laundry and pillow were nasty, and dark in color due to poor washing

electricity, water and wifi was out for hours

breakfast was just bread and tea ud83dude42

was a little bit far and room service needs improvement regarding availability of some food items

the room service was great too - i stayed for a while and consistently left my memes laying around the

the room service is really nice with lots of options

the room service team were the only let down in an otherwise great stay

room service staff is exceptional f&b is top notch the spa is a

not so much variety for breakfast

the breakfast was

despite the rate charged for foreign individuals there is no breakfast

the breakfast was not fantastic

location and breakfast was good with friendly staff

staff with the exception of the manager was very reluctant to attend to my needs at the counter room service took forever and when it arrived the food was cold ud83eudd76 elevator did not work

i bought food from their restaurant, first of all the room service delayed

poor room service, washroom bin wasn t emptied before i was taken to the room

received room service for free

the serenity location and room service

noise, no mosquito net, far too expensive and breakfast was not good at all

there was also a great variety of food at breakfast and also the choice to order from the nearby sports bar which also had great burgers and

was also a great variety of food at breakfast and also the choice to order from the nearby sports bar which also had great burgers and sharing baskets

uncomfortable mattress, poor internet, limited breakfast offering.

complimentary breakfast and airport drop-off is definitely a plus

om service), and room went well, but not wifi

room service is much better - meets the standard

tidy they keep the place and the room service was also good and the receptionist were so nice and polite, they were very

i ordered room service as well which was great

poor room service and small rooms.bathroom is not good.

e shower or wifi (it s ghana (+) they have a very stable internet (wifi) connection

nothing not to like. breakfast had room for improvement, but it's a minor issue.

eans, plantain, kenkye ,great pepper)

plus, the wifi works

internet access via wifi kept dropping

the meals and juices are really incredible as well as the breakfast

was a blessing in the hot climate, very comfortable bed, great shower and water pressure, wifi was reliable, great location near restaurants and shopping but still quiet at night, amazing

the wifi would continuously go out

so we often had to go somewhere else for wifi

maybe the wifi simcard modems should be changed to a normal router as they where not always working

there s a bar called level which is literally next door, it plays super loud music on fridays, saturdays and

the breakfast

i like the location and the gym.

rooftop bar not open, some items from menu not available. no hand wash liquid soap.

breakfast was horrible also the place seemed very new like it wasn t fully ready to be opened yet

the breakfast was sufficient and the room service we ordered was also delicious

the staff, breakfast, and location.

room. breakfast. location and very clean hotel and close to everywhere

the breakfast was sufficient and the room service we ordered was also delicious

breakfast, bed, quality staff service

very welcome pool

were wifi issues in my room so i was moved but then there was an issue with the hot water in the second

) ac was pretty good and pool kept clean

few breakfast options no bottle of water in the rooms no writing materials in the rooms no guide to

wifi in the rooms varied, in the lobby and at the pool it worked well

room service is not available for 24 hrs- staff is asking us to pick up services some time

location was great for getting around accra, room service was always prompt and the staff were always helpful

great room service

room service was great & food was even better

very clean, amazing roof top bar and jacuzzi

the swimming pool to small

the hotel is so dirty and noisy. their breakfast are nonsense. their restaurant is very dirty

swimming pool but we didn’t bring our suits

nice terrace bar and restaurant

they need to work on their breakfast spread

the hotel environment was very clean, room service was on point, breakfast (buffet) fresh with good options and friendly staff, and i (-) the room service is the worst i ve ever experienced (-) ordered room service (again limited in terms of availability, apparently the chef isn t there, no local (-)to elevator was hectic room service people dont really clean the room at expexted water from a/c was falling on the floor (+) both breakfast and room service was very good (-)room service, housekeeping & butler takes too long to respond to requests not sure why as there (-)kitchens close early and they don t have 24hr room service (-)no hot water room service barged in after knocking twice elevator slow and only one (-) room service is very slow, overall experience was very frustrating and not worth the amount of (-)was blocked on arrival ac wasn t working - towel was brought with a stain on it - breakfast via room service is always brought cold - english breakfast - oily/burnt hash brown, hot dog sausages,

onsite restaurant and pool with cabanas

the breakfast was a standout fresh, diverse, and expertly prepared, offering everything from local

pool wasn t opened.

was exceeded security security breakfast was very good nice people and green

breakfast choice should be improved no fruits,no pastry at all...

no sign board at front of hotel. airco too cold at breakfast

the breakfast has improved a little as there is now a toaster

the breakfast buffet is not at a good standard. too much dust at the bar and around.

to few guests in the hotel, breakfast was very limited

wonderful breakfast

breakfast buffet was not very warm but the bacon was nicely cooked and i did enjoy the

location was good, gym was not great

staff super nice. especially bill, who gave us late check out.

car/service is much better than the uber/bolt hotel: - clean, modern, safe staff: - excellent breakfast: - excellent, large choice that you can order

the wifi was comparably good

breakfast was awful did not get what i wanted or what they say i should get was very

it was a pleasant experience. breakfast, hot water shower, clean equipments, etc

the location is ideal and the breakfast was just okay for me

breakfast was nice

the rooftop pool/bar had some great food choices and very

breakfast is only served until 9am (must be till 10am). also, no room service of food : ( (-) room service had a hidden charge which i wasn't warned about (-) the soap in the bathroom wasnt changed by room service (+)the room size is big enough and that the room service everyday (-)not much room service choice (-)room service, tea , coffee and water

terrible wifi network

pool was great, and wifi was consistent

nice hotel,excellent wifi, clean pool.

wifi not available for the whole day 2

also 24/7 room service, modern well equipped gym, tennis courts and option to rent home style villas is a win

is affecting the way room service and other businesses are conducted but thats acceptable

food menu, items available for room service and especially the pool side, was a bit under

room service was fast and courteous. the grounds are beautifully kept.

aside from that the room was nice, room service good

very rude and the service was super slow it took hours to receive food than i had order from room service

the response time from the zara restaurant is not good, too much delay in attending to room service issues

excellent customer service. comfortable rooms. quick room service. good food.

room service could get the order wrong sometimes but nothing the staff wouldn t fix quickly

bad room service

only point is that breakfast offer could be a little more diversified (like with jam/marmelade, peanut butter, juice

good flow of hot and cold water, internet /cable service; reasonable breakfast

the breakfast was acceptable, but no jam or butter has been offered

the quality of the water in the pool was bad, an oil-film was visible on the surface

swimming pool and the tables and floor around the swimming pool were not very clean

breakfast is basic

skipped breakfast

rooms, amazing food for room service

we ordered breakfast room service the price said 60ghs on the room menu provided but we were charged 70 ghs + tray 7ghs

we also used room service which is available as and when required

all the staff make you feel totally at home - the housekeeping team, porters, reception, room service

restaurants very good, exceptional breakfast and room service also available for a very small fee

if paying for room service i understand but a ceiling fan in a public restaurant while serving my wife breakfast

this hotel got a gym swimming pool and restaurant plus breakfast, they even brought to the room

wasn't provided breakfast

wifi

the included breakfast was a life saver.

also, there was no room service menu (with cost) in the rooms (-) no room service is available (-)no room service (-)room was very stuffy. linen was old. no room service. (-) however, room service was very unreliable: i often received the wrong order, or meals were being served at (+)asked for breakfast room service (+)no room service for breakfast. very disappointing (-) in the new room it was impossible to ring room service or reception - both were constantly busy - so i had to go down to reception personally (-) - extra charge for room service delivery

also, a small outdoor pool and bar to relax and an on-site thai massage which was reasonably priced compared to most

very friendly staff, comfortable bed, the pool bar was very nice.

there was a free shuttle to the airport

also when i asked for lemon for my tea, i was told to go to the bar that lemon is not an option on the bar

the breakfast is amazing and gave me the energy i needed to conduct my meetings in accra

large and diverse breakfast with fresh baked croissants from the neighboring cafe

wifi working

the breakfast was nice

com was with breakfast and inclusive of tax and other charges

got checked into a room on the second floor, the bedding had not been changed and we had to get room service to change everything

room service

location was perfect daily room service

the breakfast was ok. more healthy choices would be better.

nice they had a gym and swimming pool

minor ... couldn t find the room service menu and was too tired to call for it.

sometimes room service was slow, but this is me really searching for something.

i liked everything. room service and customer service

like the room service

room service was very disappointing

disappointed by room service food

lay and quality)

room service, luggage porter, bar and restaurant team all incredible service

friendly staffs active room service

overpriced room service. food arrived cold to touch and wasn t the best.

c, food is great, and room service is top, would definitely come

the room service menu was very limited

room service took over 90 minutes

the shuttle to and from the airport was very

the gym and swimming pool was a bonus i did not expect and that everything worked exceeded my wildest expectations for

shuttle pick up was great! breakfast is good. room is big and staff are nice and helpful

all) swimming pool

loved the gym though small, it's well equipped

facilities weren't very impressive. pool very small. gym dirty and bad equipment.

great hotel, reasonably priced, with swimming pool and nice clean rooms.