with the room we changed our plans and just stayed in the room for the night and ordered room service instead of going out

great customer service, right downtown, complimentary shuttle to the nearby concert, and free parking in a parking garage

parking accessible

nice rooms, great customer service, right downtown, complimentary shuttle to the nearby concert, and free parking in a parking garage

staff was super friendly! dinner and lunch were great! easy parking and very clean room!

no room service and not enough towels for the amount of guests

dinner from room service and was charged almost $12 for a meal that cost about $25

complaint is not enough towels

d 4 guests and only given 3 towels and two wash cloths)and no room service but there were close by restaurants

hotel needed updating and there was no room service at all

i like the food room service pillows all fantastic

nice staff, clean rooms. shuttled to casino by a great driver.

no complimentary breakfast. very small parking lot, bed wasn't very comfortable

unattended children in the parking lot at night, i know the sports complex is a big draw for your hotel but it is a huge

understand the need to limit the number of people in the pool area, but checking in later in the day

good breakfast

meat)

smoking smell each time entering room. parking lot had big pothole in the entrance.

the parking

the breakfast

everyone from the greeter , front desk staff , waitress at bix , room service staff , and even the amazing house keeping was top notch

wish room service had regular options all day like cookies, french fries, mozzarella sticks etc

and for the money i paid for the room should of had room service 24 hr

no room service menus on check in whirlpool stopped working

all amenities and in hotel restaurant, bar, room service open

room service had very limited hours

and room service needs work

ordered room service for breakfast and it was great

room service wasna ? ? t available but the delivery services were.

room and roof-top event for watching fireworks over the mississippi that included an open bar and buffet were top-notch

kids free breakfast included pool

we enjoyed the breakfast with lots of choices especially the homemade omelets,yummy

easy check in and out, free breakfast and wifi.

i seen roaches and the pool and exercise area is closed

made-to-order omelets for breakfast were delicious! all the staff were helpful and friendly

how much we spent there was no room service, everything closed early for a casino

the spa was also entirely booked out

they had a pool and a spa and the casino of course was right at the entrance so you didn t have to walk far

the spa was overpriced and had hidden fees if you aren t receiving certain services.

the room was perfect, main reason i booked was for the masive spa tub they had.

the room service food was outstanding

no room service making beds etc

never saw room service once in four days we stayed

glad i found it and not my kids, otherwise great

everything was as expected. no issues. pool was closed but we had been advised.

virus made for no room service, no breakfast included so i wish we had stayed in or near leclaire

no valet parking

easy to get to, plenty of parking, very friendly and helpful employees.

the casino was new and had lots of fun slots to pick from

location. parking availability. clean rooms. amenities are easily available.