no room service in the cottage

the room service was very quick, even quicker than waiting at the bar

like over charged tray prices for room service, plus over charged price for room which alot of people have said so on social media

tried to order room service was a nightmare apparently you've to download a app to be able to order room service

the staff are nice, room service is excellent, and treatments in the spa was amazing

the lady who serves breakfast is extremely pleasant, friendly and attentive

location, the decor, the friendly welcome by all the staff and owners, the evening meal, breakfast, super comfy beds and drinks on the lawn and presentation of them

the breakfast is delicious

the breakfast was amazing

the wifi

were so friendly from reception to bar to restaurant

very pleasant, comfortable stay. half board package was good value. easy parking.

the bar being closed at 11.. but that s covid related

staff at reception, the bar area and the restaurant were so friendly and helpful

ample car parking facilities

i was attending a meeting and booked early morning room service with receptionist the night before but the next morning no breakfast arrived and had

room service breakfast was cold no butter/jam with toast

maybe consider a better choice of breakfast options on the room service menu card

nice hotel, lovely staff, spacious rooms with comfortable beds, great food at the restaurant, room service available

residents bar closed very early when we rang for room service for a jug of diluted juice the staff wasn t very

staff went to extra lengths for our comfort by making us sandwiches after room service had finished after we'd had a long day and not got in til late

right down to breakfast where there had been ordered in dairy free yogurts just for my wife along with other

everything excellent from rooms to very friendly staff, especially bar guy with beard.

lots of facilities, parking, wifi, bar.

lots of parking in the carpark

staff on reception, bar/restaurant,; room staff and room service were all efficient, friendly and

friendly and helpful staff. location ideal. available parking. rooms are a decent size.

nice breakfast with good selection

was good as ease of parking

food there was super and so was the breakfast

very helpful staff and great spa facilities

restaurant and bar serving good food and generous portions

value for money and had fantastic gym and swimming pool :)

gym facilities i've ever seen in a hotel; a great little pool and spa area too

simple buffet breakfast but adequate for our needs.

lovely room. comfy bed. very tasty breakfast. friendly staff

) the portions served in the bar were enormous and a little overwhelming for me

i loved breakfast

loaction, easy parking large car park, very friendly staff

staff, bar all great and the best breakfast i've had in a long time

shower head holder was also broken we asked for a clean kettle which never arrived as well as a room service menu, that's why we went to the bar to eat instead

there was no atmosphere and it seemed short staffed plastic flowers instead of fresh, room service trays outside rooms for a whole day which seems unhygienic

ich woke me) to take a payment for a room service pizza

who i believe to be the deputy manager rang me at 11:20pm

friendly staff, food was very quick to come esp through room service, cocktails very professional, staff more than willing to come to our needs, a lot of

also, the breakfast was delicious

you need to checkout by 11am but breakfast is served until 12 noon, so a lovely chilled morning

lovely walks round the golf course too

wifi is difficult to log into

food - good variety on the menu for breakfast, lunch and dinner

room service menu say alternatives but they don't stand by this statement

room service very early

the bed was amazing and room service was a*

had room service for breakfast and everything was warm and well presented

all of the staff, from the reception to room service were kind and polite

beautiful hotel with great food and bar with live entertainment ud83dudc4c

location, comfortable bed and good linen. lunch and supper were both excellent. free parking.

space and comfort of the room, the music in the bar and the friendliness of the staff

good parking across from the premises, it's not secure parking but our car was fine

parking is limited and you are on the main road in carnlough so rooms facing into the village will

room service fab

room service jacuzzi sauna and pool live music food in the coach house especially the cheesecake

no hot food in out of hours room service. residents bar closed before we got back at 12.30am

breakfast was great, room service was bonus. lovely location.

i did ask could i order room service then bring the snack to the bar, which was refused

i didn t try it but the room service menu was good and very reasonably priced

asked for a room to suit a friend who had a disability and for room service meals

fact you have to pay a 5 room service fee if you would like to order food to your room

room service was 5

very friendly staff . excellent breakfast . ate in with friends one night and meal was superb