cleanliness of the accommodation, quality and choice of menu. on site parking.

staff in bar and breakfast staff excellent in every way

you need to checkout by 11am but breakfast is served until 12 noon, so a lovely chilled morning

also, the breakfast was delicious

a golfer, the course was not in great condition but it did not matter as i was not planning to play

loved the staff and room service. very friendly and very helpful with any requests i had.

room service very early

the bed was amazing and room service was a*

the robes & slippers also luv the fire & the different section far turn up heat luv room service wuld luv 2 see choice off porridge /cearel/ hot brekkie value far luv

room service menu say alternatives but they don't stand by this statement

wifi very good and free and the reception was very customer focused and very clear with everything

friendly staff who couldn t do enough for you, a great restaurant and bar area

was the week of the open golf) but this is not a small family establishment with a handful of rooms but part of a much

no wifi in my room. no lift. beside lamp didn't work. door card stopped working.

location for walking to town and east to get to golf courses in area

was good that we were able to order room service for our breakfast on both mornings

parking is immediately outside and plentiful

very pleased with room ,staff, facilties,parking,location.

bedrooms are named after the holes and people associated with royal portrush golf club

rry can t remember their names) were excellent

breakfast room service everything

perfect breakfast

clean, parking, friendly helpful staff

everything was immaculate and everything you need to stay overnight easy walk into town and parking outside

right by royal portrush golf

paid for room service had to walk down for the drinks i ordered and also didn't get the ice lolly that came

view was nice, good parking, room service was good and quick.

thing i can fault was the room service, no spoons for our tea or cups

loved the idea of free drink instead of room service

only the fact the bar and bistro were closed but that was due to seasonal opening

were very nice and helpful, wonderful looking room that was very comfortable and clean, room service was fantastic and reasonably priced

stay at spa resorts so obviously there s no facilities like this

was amazing, breakfast cooked by order, very clean and nice

ample parking available on site

staff v nice especially chloe in the bar who was wonderful, so friendly & knew her cocktails etc

good room service menu, and excellent breakfast

view from room and the room service was excellent

no food available for room service when we felt peckish at 10pm

time ever i had to call room service for neighbors loud music

paid xtra for late chas no dinner available in the hotel and therefore no room service option

all staff members were very nice, professional and attentive, room was comfy, warm and spacious, breakfast was delicious with a good variety of choices

the property is beautiful, the parking a breeze, the beds comfortable

ather couch, armchair, writing desk with leather covered chair, excellent), comfy bed, good parking, good food, great staff, handy for the distillery and giant's causeway

there was live music in the bar which was a nice bonus

was great really good choice all served to you, location was great in the town plenty of parking

from the receptionist to the bar staff 1st class service

lovely spacious room fabulous dinner and breakfast service was exceptional

restaurant and bar were similarly well

parking not ideal, but i got lucky and found a great spot

very friendly staff and nice ambience in bar and restaurant areas.

the size of the room was great, the kids had their private little room with a skylight

the family room is very big with a separate room for kids

our family room had a separate room with two beds and a tv which our kids just loved

wifi information needs updating. very little choice on the menu.

perfect for couples, and the bar was a great touch too

breakfast was great, room service was bonus. lovely location.

no late night room service

i did ask could i order room service then bring the snack to the bar, which was refused

so got room service food within 30 mins however food was cold

no hot food in out of hours room service. residents bar closed before we got back at 12.30am

the bed was very comfortable the room was spotless and room service was excellent

were a bit disappointed for there was not room service availed in the lodges

the staff are nice, room service is excellent, and treatments in the spa was amazing

fault as didn't know you had to be in the hotel) main restaurant

very clean, room service was very good, yeats painting in the hall, 2 staff member were helpful and engaging

asked for a room to suit a friend who had a disability and for room service meals

i didn t try it but the room service menu was good and very reasonably priced

fact you have to pay a 5 room service fee if you would like to order food to your room

room service was 5

had an evening meal in the bar which was of good quality and value

had bar on property

4 types of breakfast to choose from, warm staff, comfortable bed, spacious bathroom, lots of parking in the property

great value for money, easy parking, spacious rooms, good breakfast and nice staff

the restaurant and bar were closed by the time we got there, but they kindly opened the bar for us and we ended up

great value for money considering the open golf was taking place nearby

bathroom extractor fan doesnt turn off, i didnt get given the wifi passcode and had no access to

parking very busy with afternoon teas at weekend

plenty of parking great food and very comfortable beds

breakfast on both mornings and a good choice too

nice little bar area and outdoor seating weather

ince when i was last here) - bit blingy

no cocktails - because there was no cocktail bar person

the bar being closed at 11.. but that s covid related

came to our door with a different menu for us and said they'd serve it to us from the bar as an exception - this absolutely made our stay, and made us feel so catered for

were so friendly from reception to bar to restaurant

at times for example being told it would be quicker to carry your own drinks rather than wait on room service and that they could not help with bookings for the spa

the staff were excellent lack of efficient room service pleasant

fail to understand in a small enough hotel the staff don't understand how something as simple as room service for breakfast worked

was pretty surprised that there were no menus from the 2 restaurants for room service, no bottles of water or fresh milk, just an empty fridge

a menu for room service was needed at price

the phone in my room didn't work so i couldn't use room service.

room service menu could be a bit better not much choice, would have preferred a bigger bed as was

hotel is rather dated and could do with a refurbishment. room service a bit lacking

no room service which apparently was due to covid.

the staff were very accommodating and the room service was a nice addition

staff went to extra lengths for our comfort by making us sandwiches after room service had finished after we'd had a long day and not got in til late

in the bar and the well travelled young man on tuesday breakfast duty

in the bar and the well travelled young man on tuesday breakfast duty

staff on reception and in the bar were polite, friendly and helpful

lots of parking in the carpark

also paid over the odds for room service same reason

i requested room service and was told reception will ring me bk

ordered a cake for my partners birthday through room service and did not receive this

the bed was very comfy and the staff were excellent, room service was quick and decent prices

room was spacious and relaxing although could do with a slight modern update, good shower, room service was good replacing towels and bedding, hotel was quiet, staff in hotel and restaurant

space and comfort of the room, the music in the bar and the friendliness of the staff

breakfast cafetieres or coffee pots would save waiting for top-ups

beautiful food for dinner and breakfast

great breakfast and bed very comfortable. staff very helpful.

parking is limited and you are on the main road in carnlough so rooms facing into the village will

we had room service one evening and the food from the restaurant was delicious

comfortable and relaxing atmosphere. very comfy bed and bedding. excellent room service.

fact that we had to pay for room service

friendly staff food was excellent in the bar breakfast was very good service was

rooms. bath. beds. laundry service. receptionist was outstanding

staff were great, it was clean and quiet. we ordered room service, it was really good.

was turned of, toilet didn t work properly and we had ordered our paid for breakfast via room service the night before for 7

prompt room service. friendly receptionist

the food in room service wasn t brilliant but was eatable

the room service was excellent. nothing was a problem.the snug bar was a lively spot as well.

room service was good and there were other restaurants close by

room service was excellent

one of my service users asked for a sachet of coffee for the room they were being charged 5 for room service which she then

room service quick and food was great. staff friendly.

breakfast wasn't nice. we paid extra for room service what a waste of money.

decor, great scent, friendly staff, fast and early room service, lovely food and

we ordered room service and drinks were forgotten

we got room service for our breakfast the next morning which wasn t great and was cold

no answer to restaurant from room for room service

get room service i tryed when i arrived to get food & drinks for me & my daughter & tryed numerous

room service was very professional and arrived within the time frame given

cost of room service 5 per person.

room service food was not great, however was not awful either

not too keen on our breakfast.had room service food wasnt very warm.

food is very good with exceptionally fast room service

little touches make it worthwhile excellent and reasonable room service drinks on arrival excellent breakfast will recommend to all my

room was tiny. no view. no bath. no room service late in evening.

no room service. rooms small

we ordered room service

we got room service and the food was delicious, breakfast with a glass of prosecco topped our stay off

i asked could i order for my room and he said yes and we agreed there would be no charge for room service

room service was to early

on two occasions for room service and receptionist said i had to go down and get my breakfast and drink myself and bring

room service amazing

we ordered room service which was delivered foc with a happy christmas greeting

a bit disappointed that there was no 24hour room service, even for something basic after a night out

had a couple of issues with room service - one basic breakfast item not provided because

bath in room, light coming through blackout curtains, offered room service one day at 4:30pm too late

lovely restaurant and bar with well priced food and drinks

floors with bathroom, bedroom and a small living area on the first floor and a second bedroom and kitchen upstairs

both the bar food, the meal in the restaurant and the room service breakfast were absolutely delicious

room service order for breakfast on our second morning was not collected, so instead of a nice

room service was a little too expensive for drinks etc

the room service - though cold and overpriced - did taste good.

service at reception bar and room service was excellent