room service was ok

room service last 7 days

reliable fast wifi

the fact you can smoke in your room. late check out available at a price

didn't have the breakfast. friendly staff and value for money

24hr access to food and drink via bar and room service

would like to see slightly more choice on the room service food menu, even if just sandwiches.

the 3 room service fee

we didn't stay for breakfast but we did eat dinner there and order room service once and sadly the food wasn't great- coming from someone that doesn't judge food too

the room service can be improved

bed was comfy... room service good... location excellent

good room service and friendly staff

not warned about lack of room service due to covid

asked for an early check in and they accommodated it for me free of charge

no problem with the hotel . my wife has been enjoying her breakfast.

room service not on through the night.

running reception on our arrival, doing room service, serving in the restaurant at breakfast, he deserves to be recognised

no room service.

states that there is room service on booking

there was no brochure in the room to explain air con, meal times, room service etc

d felt like miranda from the tv sitcom when she did it) or speak to

were very friendly and attentive to our requests for extra pillows and duvet and did room service for these

priced room service when meals were already over priced

not overly impressed with being charged 4.50 room service, on top of already inflated prices

room service charging 4.50p .that's a no no .

room service, minimal condiments

noisy, strong smell of smoke, room service food could have been nice but was cold on arrival

also i have asked the receptionist to request the room service to clean my room

the bath wasn t very clean.. no room service no menus in bedroom no inside smoking area

the 24 hour room service food was not good. not as described on the menu and not cooked well.

rooms were also very nice and clean and beds made everyday and fresh, room service is very quick and the price that we payed was also amazing, bed was so comfy, personal

the room service

room service amazing

really nice room, excellent room service, great location for cricket ground concert

room service was second to none, as was the breakfast

me items are advertised as available 24 hours) but we're told they

we tried to order room service at midnight

the hotel was in a great location- the food was excellent including a meal ordered with room service

room service menu after 11pm

only had breakfast so don't know about dinner or room service but if breakfast was anything to go by i'm sure it would have been great

excellent location first class room.with room service every day great staff i will call again

the host were very understanding about our early check in and came to help us out

picky but when we arrived we couldn't find anyone to allow us to check in

location, loved the complimentary breakfast kitchen, clean rooms

friendly staff, they honestly were fantastic despite us asking for early check in and late check out

room service rubbish left in the hallway

tside my room)

clean..smells nice...nice buffet breakfast..room service good...

ringing down to reception for some toiletries as we missed room service, we waited an hour before having to go down stairs ourselves to collect it so i can

room service

at the back which was ideal as we had no road noise, also no noise was to be heard from the bar area

lovely bar and restaurant

location, car parking, single rooms, comfy bed, friendly staff, pub bar was handy

i was staying for overnight study and university location so wifi was a requirement and a good standard

breakfast and wifi would have made things a lot easier.

comfortable in our room, we enjoyed the pool and spa, and we had both delicious breakfasts and room service

room service was rather difficult as you need to preauthorise card usage.

in room didn't work had to go to reception to order room service so kind of defeated the object really

so pleaseant and friendly, nothing was any trouble for them, room service and breakfast from the restaurant on site was amazingly cooked and prepared

room service was excellent

clean, tidy easy check in, good parking, fast wifi

car parking facilities

very clean and amazing location. great parking available.

ll lit, lots of spaces)

nice size room. comfy bed parking on site . kettle.with tea.and.coffee

the staff where helpful room service very friendly

especially liked the fact that they offered room service for dinner and breakfast

room service available 24hrs, including breakfast

great room service menu

room service was amazing, staff were friendly and helpful

the only thing that could have been better would be room service at breakfast time

we should have ordered room service

room service staff also very polite

didn t stay here for long but it was a very pleasant stay involving room service and 8 hours sleep

breakfast was excellent and room service with well response

only thing that let the hotel down i m sad to say was the terrible food we got for room service, whilst it was delivered in good time it tasted awful

meals/ room service expensive.

very comfy beds, bar and dinner available via bar, restaurant or room service

oh, we had pizza from room service and this was excellent too

ordered room service and it was the best pizza i have ever had 10/10

room service food was cold

no late night room service

room service was expensive compared to restaurant prices and the fan in the bathroom was very noisy

room service

room service was very very slow, but other than that everything was perfect!

no room service each day - room not serviced at the weekend.

clean and spacious room. great room service. staff friendly and helpful

clearer on whether room service was a possibility, i wasn t sure.

tasty room service breakfast at no extra charge ideal as we left before breakfast started

hotel was busy so opted for room service for pizza. excellent prompt service

and attentive to our needs, did a great breakfast next 2 days, informed us cleaner off sick so no room service which was fine with us

G�d

wifi issues

wifi is really terrible in the room

very friendly and helpful staff, amazing burgers, lovely building and decor, great wifi

everything was great! room service breakfast was excellent although a little overpriced

room service was great, the pool was amazing and heated, and not too deep we loved how it had a

only after my 3rd telephone call to room service did it get delivered and luke warm without salt and pepper as i asked

staff really helpful and welcoming room service and breakfast were very good in difficult circumstances

hotel which was amazing spacious room great bathroom room service was second to none overall a good

checking in and out was easy, room service was incredible, cannot fault

we loved the friendly staff and the room service. lovely restaurant attached

room service not available due to lack of staff

room service left the room door open after delivering spare toilet roll so the room was unsecure

amounts of black mould all around the main room windows in both rooms from a poor standard of room service and basic cleaning

e hotel use a fab company via a we code) the manager was friendly and helpful and bar staff

and i was leaving too early for breakfast so they chef gave me a continental breakfast to take to my room

breakfast was delicious, with a great selection

super comfy super king bed, great breakfast, staff were so helpful and great parking

bar snacks only consisted of crisps

lovely breakfast and very comfortable room. enjoyed ordering room service.

great room service

room service is decent

could not get drinks from, say a vending machine, although i presume you get get them from room service

we experienced an unreasonable delay on delivery of room service.

car parking was good too

good parking overall great stay darren

welcome from the manager; good instructions given for finding the room and wifi; bed very comfortable despite the small size of the room - but it was all i needed for one

wifi mostly ok, except the last day that i could not get online, but i had mobile data, so not a

breakfast was quickly served and tasty. staff / owner very friendly and helpful

and surroundings room was nice and comfortable bed, shower was fab, good value for the money, room service food was

the one good thing was i ordered room service and the food was beautiful.

are filthy the room service nearly walked straight in the room whem i wasnt dressed they didnt respond to my

website said bar door and room service was available but got there and they were only doing 3 course meal which was 30 a

no room service or answer on phone having tried at 10pm a few times, no one at reception and called

didn t eat there as i know from before that the food isn t that great, most particularly the room service

we stayed for two nights and ordered room service for dinner on the 2nd night

ordered room service which was quick but my choice of dessert was disappointing.

room service menu not great

staff were wonderful,food lovely even room service food was piping hot

to use room service for food however called quite a few times and no one answered meaning a walk to the

i went to reception to see if room service could be booked and explained the situation, and i asked on the off chance if they had

the staff were all very polite and nice, with great room service and cleaning

great breakfast and good room service meal

room service is a little bit pricey and the water pressure in the day isn't as good.

this hotel has ample parking and strong wifi

the hotel even had free wifi

got the van unit which had a comfy big lounge, kitchen and dining area

happily offered to help get our laundry done for the family

building so i didn't have to stress about the baby crying too loudly, had a well-equipped small kitchen and 2 separate bedrooms that made it easier for eachnof us to get some sleep with a newborn

staff were lovely, i ordered room service as i was travelling alone for work. this was lovely.

the bar was well stocked with a choice of wines, and a selection of local gins

wifi reception was a bit erratic in the room

wifi good

also, there is ample parking

room service short and small menu

in the city centre with parking, the beds were comfortable and the staff were the most helpful, room service is a lovely feature here and the kitchen presents a fantastic menu for

we couldn t stay longer. room service portions a bit small. but food very good.

room service top notch, and the best fish and chips i have ever had in my life

my room service was the quickest i ve ever experienced

the rooms weren t clean on arrival - bin left unemptied bed not made properly and no room service option

room service

good 24 hour room service

when asking about room service a male member of staff was rude and abrupt to the gentleman on reception who i had

had room service and very nice club sandwich

the room facilities were fantastic and room service was prompt and kind

there was no room service.

no 24 hour room service

don't think there was room service

the room service quality of food was very poor

clean room & quick room service

room service the food quality wasn t good

paying for room service in the room was a little strange instead of at check

the reception are super friendly, the room service was easy to order, the food was incredible

staff very helpful fantastic food felt comfortable staying there room service lovely bar and restaurant good value for money would recommend other people and

and room service finished at 7pm so had to order pizza, but wasn t allowed to eat in the bar, which

room service is 6 way too expensive

wasn't well so needed room service. quiet expensive for this facility

the restaurant served lovely food and room service was available

the hotel is overly expensive rooms are good and clean but really small and also you have to pay room service which was

room service was fast and the food was delicious, breakfast had many choices and was all fresh and

the room service was quick and fairly priced

room service was not very good, i ordered a pizza and it was undercooked and not very good value

we got room service which really wasn't great - uncooked chips & a very soggy

the first lot of room service didn t come and we had to ring again

only discovered this after 9pm when getting into bed so too late to be fussing with room service

the water pressure was good and the room service excellent

if there is a wedding they close the bar and u get room service only

room service menu needs to have more selection.

room service, free wifi, excellent location for nottingham trent university, shops and restaurants

room service optional so no one waking you up in the morning to change towels etc if you don't want

are vegetarian, the menu we looked at for room service wasn't much choice so we ended up not having anything, unfortunately we would score

only improvement would be room service

nice bathroom, great washing products. room service. heating system really good.comfy bed .

small bottles of water to the room and it came to nearly 10 because of the water costs and the room service charge - i felt this was a bit on the expensive side for water

needed extra early room service breakfast which was spot

room service was really good

a nice room, comfy bed, easy check-in, the staff was lovely and the pizza room service option was amazing

option for room service

the pub wasn t open so couldn t get room service :