needed anything at reception you needed to walk back and forth from room to recepfion desk, no room service facility, no drinking water available in rooms, no mini fridge in rooms, air

very friendly,the room was lovely and warm and a really cosy bed,had a great meal in the dining room service was good

room service dinner was delivered uncovered

no food after 9pm. no vending machine to buy a snack or drink after 9. no room service

wifi worked in the bar but sporadically in the room

room service was good

bar food and room service stopped very early which was a slight inconvenience however somewhat understandable

no food available after 8.30pm , no room service menu ..

the breakfast the first morning and then been charged 8 for the room service for the breakfast but they didn't take it when i explained what

no residents bar no room

om service) was poor - toast not done enough, no butter and coffee undrinkable

in was dealt without delay, room service was very simular, comfortable mattress tea/coffee set up was welcoming after arriving

breakfast

breakfast order was wrong twice with the room service

room service was very good

the breakfast was excellent

the bar had a great atmosphere with music

breakfast freshly cooked

great homely atmosphere, with great personal touches on new year's eve in the hotel bar with free finger food and champagne

staff were very professional and polite . breakfast was lovely

excellent restaurants and room service

room service menu could have a little more option available

supeeer the food menus from the room service to the bar or even the breakfast was really good as well, good portions and not

reception staff and room service were brilliant

ice machine on floor was broken, however we phoned room service and they dropped some up

room service was fab

breakfast - got room service. very dry, toast wet

room service just,,,rang down to order was told to come down to coffee shop and put my order in and

breakfast was excellent. had room service - excellent.

member of staff quite rude on phone when i tried to order room service after a long day

bar area provided an alternative to the room to meet locals and play cards

everything convenient to where i was going secure parking

food was lovely and the bar was quiet as was a wednesday but bars down yhe road were lively and only five

great value for money. safe parking. very pleasant staff

all was good although the music in the bar was a bit boring we moved on.

i think because of covid the room service was less frequent - which is completely understandable so had to keep calling for

breakfast room service was amazing! spa facilities were great, service from staff really good

also room service was advertised but again due to

com website and no option for drinks to be brought to the room for room service

the room service has a surcharge of 5 per person which was very odd to me

bathroom dated room service - food cold

the room was spotlessly clean, breakfast room service on time and hot, appreciated the room service fee being waived due to our additional

were lovely, decor in the hotel was lovely, service was perfect, all very friendly, breakfast and room service food was exceptional, i would love to go

room service hours were 12-930pm and bar/foyer didn't start serving food until 12 which didn't suit

the food from room service in evening for the kids. the chicken tenders were very cold...

room service dinner arrived cold on my first night but in fairness when i rang down to reception

food was lovely and available as room service

they had a better room service system need much better tv programming esp when everything closes at 8pm waters and

was 2 night stay in hotel and no room service nothing and no bed sheets clean then i go there i not see bed sheets next day i wake

we ordered room service twice - in the evening the stir fry was so spicy my husband couldn t eat it