hospitality is great, everyone very polite, room service, pool service, etc.

best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

the pool was a great plus

friendly staff, good restaurant, nice pool area

friendly, amiable staff, nice pool area

highway, right next to sam s, and a mall, great for overnight stay or more, nice yard around pool

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

golf is ok just to have fun with your friends, do not expect any holes to drive or long range

breakfast is excellent for such a small hotel

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during mornings are wonderful

water slide and breakfast. crib for baby. pe friendly.

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

needed more light and no internet as the signal would not reach into my room, had to go by the pool to connect to

nice budget hotel, with very friendly staff. rooms are ample, close to the swimming pool.

close to where i had to be, restaurant on premises, parking on site

hotel itself is pretty and it has quite a big pool

traditional mexican decor & style, terrific pool & absolutely wonderful staff

location to and from six flags waterpark (10 mins) on-site parking

price is affordable and they allow to keep using the waterpark and pool area after checkout

the room service excellent

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

forgot my wallet by the pool and the staff returned it to me an hour later without anything missing from it

saw

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even it works like a motel

the garden with the pool is amazing

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs a roof just in case it rains you can still go inside the swimming pool

cold pool

water in outdoor pool is too hot

spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are not cozy at all, in

excellent location, friendly staff, clean & comfortable room, quiet garden and pool area.

people were talking at 2am outside out room in the pool area and nobody in the staff told them to be quier or to talkl in the ir own rooms

- nice pool

wish the pool could be warmer, as it was cloudy the solar panels aren t enough so the pool is warm

wifi is excellent, the rooms are well laid out, and they have a pool

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

for instance the pool has a natural filter through a conected mini pool with certain alga

spa services are

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

there is no wifi

spa was excellent good location staff services good

the spa and massages are great

right from my wife's purse while we were at the pool

the staff, premises, pool, food, very good place

common areas were great, pool, restaurant

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

great pool area. the food at the resort was great and the massages were amazing too

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

facilities are nice but need a little care. pool was heated only the second day we were there.

it need hooks in the bathroom to hang the towels. the water in the pool is cold

the pool was a bit too cold in the hours without sun but anyway great to enjoy.

pool was cold, even though it says here it is climatized

room and swimming pool very nice quiet place ud83dudc4c

excellent spa. lovely grounds. offered room service.

spa and restaurant. breakfast is included.

there was no wifi coverage in the room

breakfast was good and overall we liked the restaurant

delicious breakfast was included

excellent breakfast

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

second unpleasant detail, pool was very cold, no services to have a snack, dinner as the kitchen was close, thursday they

great breakfast included in the price

pool was clean and comfortable temperature

though we did not enter), and the massage was also excellent

only the pool was not warm as indicated. it was very cold.

the pool looked amazing

lovely swimming pool are

shower but onky after comolaining 3 times to the owner and he recommending i wash myself in the pool

the pool was cold

the breakfast was not the best.

the grounds are superbly cared for, with beautiful gardens and a wonderful pool

breakfast (and all food in general) was extraordinary

all the staff were great and helpful. breakfast very good. nice garden and room in general

extremely nice and accommodating, they made us feel welcome from the moment we pulled into the parking lot

room service was impeccable

the parking area is small and its entrance is extremely narrow

the baked goods served at breakfast time were not fresh

the breakfast was quite delicious and the entire surrounding space of the building is lovely

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

the pool was beautiful and the grounds around it were beautiful

it was a nice weather but too bad we couldn t use the pool because it was a raining season

premises were very clean, as was the pool

the bar and bar service was great

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

parking facilities are perfect in a place like tepoztlan

also, the curtains were very thin so the light from the parking lot went into the room all night

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the room but just one outlet if you want to charge

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

spacious room and bathroom

we didn t get to enjoy any spa services, but the food in the restaurant was pretty good

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

really loved the location of the hotel, very centrally located and the parking on-site was a plus :) the pool, garden, and views of the mountains from the hotel and our

the restaurant and coffee show are delicious and the spa experience it s great

have preferred a larger pool

delightful terrace, a cozy nook for the pool and jacuzzi

the bed was super comfortable! we also enjoyed the decor, shower, little pool, and gardens.

pool is very small and is a weird color, also not heated so very cold

also the bed was really comfortable and every room has it own terrace near to the pool

breakfast is simple but delicious

we loved breakfast every morning with the beautiful view

all staff were great. the property is beautiful and well kept. breakfast was super.

cute place, good location for walking around town, nice pool area, breakfast really nice, friendly staff

was clean, the park and pool are beautiful and the common grounds nicely decorated

breakfast, though healthy, is very limited

wifi is terrible in the rooms and i needed to go to the lounge to get real internet service

central relaxed small hotel, with a great quirky garden, nice pool, comfy room and a food breakfast

great team and lovely owner, they really care about the vibe there nice pool, clean rooms, great location, good coffee on the morning, bonus was yoga classes in the

we had breakfast every morning at the hotel restaurant by the pool

they offered us the spa to change as they did not have the room ready

tv service in poor, pool is shallow great for childrena

ong enough for lap swimming)

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and was impossible to rest extremely dissapointing experience

didn t use the pool but it looked nice

the breakfast was great too

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

breakfast was wonderful - they made whatever we wanted. the fresh fruit was great.

breakfast was excellent, cooked to order

breakfast was good and offered a good variety

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

the parking entrance is also quite narrow, so if you have a large suv you may not fit

the wifi worked well

and on weekend street are closed so dont have to take the car or taxi just walk, you hvae parking, in the premises, host are very nice and give very good atention

in this town where parking is very hard, it's great that they private parking too

location is great and the parking is advantageous is you don t want to use your car after arrival