also, the restaurant and swimming pool at the reception were awesome

golf course, restaurant, swimming pool and tennis courts on site

location, room size , parking

was amazing, house clean and spacious, had everything is needed from kitchen appliances and cooking equipment

lovely glass balcony which we spent most of our time while indoors there clean and well equipped kitchen

requested just a change of towels but no room service the first morning of our 3 night stay however despite taking the do not disturb sign

room was very clean and the room service staff where very nice and helpfull

for clean towels ect , stairs & hallways very tired , needs to be refurbished, couldn t order room service on the app so had to walk to restaurant to order but still got charged 5 tray charge

room was clean and there s daily room service

we also had been told that we could get room service and over an hour and a half of messing about we ended up having to go up to the room

however on the plus side room service was available

room service bar closed before 11 on the sunday evening which was disappointing!

room service was shockingly inadequate

beds were great .room service was great .rooms were clean comfy .staff were great .

waiting too long to check-in, queue for breakfast; no answer on room service

decided to have room service as was so tired, this was prepared and delivered very quickly

ordered room service and it was overpriced and some of the worst food i ve ever eaten

the last people to stay during the covid 19 situation and the staff were really kind in doing room service for us for breakfast and dinner, which was delicious

only 1 chair in the room, had to eat our room service on our beds as the restaurant doesn t allow dogs in which was reasonable

my husband and i had breakfast separately although, we were offered room service

ide from breakfast), you had to walk out to use any of the resort

unable to book room service even though brochure in room offered this

no hangers in toilet, requested for room service

amazing place to stay! and the room service is awesome!

was no food or room service in the hotel

was surprised to find that there was no room service of any kind

i think with being a 4 star facility, you will expect more personalised service / room service etc which is not available

no room service

were overpriced, the rooms were very small with a very poor mattress quality, room service were not done daily, waited 20 min to check in

stayed 2 nights) and we had to carry toilet rolls ourselves from the reception

service at dinner was very good and room service was quick

room service for breakfast was a great choice and food arrived hot and delicious

the reception is 24 hr and there's room service

intended to eat in our room, but the prices were very high and an extra 5 pre head to deliver room service is to much

t understandably limited) bar menu as an alternative, served either at the bar or as room service at no extra charge, but couldn't provide the macaroni cheese that i asked for, as it

only via room service, but good choice of everything however rather continental style with sweets&croissant,

is only served with room service

new rooms and reall good breakfast with room service

bright clean room, big tv, free wifi, nice powerful large shower, dining table and chairs in room, quiet location but still near a

plenty of parking and huge superior bedrooms with very comfortable

hot water in the kids bathroom was not coming properly

you have kids they would love the walk through the woods to see carved sculptures not far from the hotel

and clean hotel, breakfast included, nice rooms, comfortable beds, friendly staff, free parking in front of the hotel, quit site of the city, bar in the hotel, great staff

wifi just worked for iphone. not strong enough for ipads.

on site parking, excellent location - on bus route to/from inverness centre

we only had a light supper in the bar so cannot comment on restaurant but

jeans etc) with dire menu and ludicrous prices, or get a

the lounge, bar and dining room were all lovely and every meal we had was delicious and beautifully served

the dining room ditto, and the bar too

listed building, old time classic luxury with excellent quiet bar and fabulous restaurant taking its client back to other glorious ages

secondly the property has no room service and no incidentals on the room

we had to ask an additional electrical heater from room service

room service location atmosphere all excellent

no room service option was disappointing

full bar and very good selection of food and menu; very pleasant wait staff

at 9pm, despite 24 hours room service, no food was available due to staff not turning up to

rooms weren t made

no room service, limited menu.

one member of staff was left alone to do the vast majority of dining room service

en asking the guy working in room service said, it s because of a lack of staff)

there was no life guard at the pool the toilets in the main building could have been cleaner the room service breakfast wasn't great but i'm sure if we had it down stairs it would have been lovely

friendly staff, quick room service, good facilities and close to city centre

room service is amazing

lovely big room and very quiet. room service was quick and piping hot food.

room service staff were very helpful, efficient and friendly

the bathroom was broken, the towel ring next to the sink was loose and rattly, and if we wanted room service it was a 5 charge

we ordered room service for ourselves and theee kids all under 6years and they really enjoyed it

room, warm and welcoming, staff were professional, and everything was very clean, and good room service

the staff were fantastic with our kids and really went out their way to accommodate us

excellent location for all the family. kids enjoy the pool.

room service

reception was lovly he gave me free late check out but the room service staff walkwd in to the room 4 times from 9

as it offered 24 hour room service but on asking for breakfast to be delivered found that this was not available

there's a big private parking, room service and a swimming pool with a spa

hotel has everything you need - from a nice, comfy, clean and modern rooms to pool and 24/7 room service

room service prices reasonable

we opted not to dine in the restaurant and instead wanted room service

we got room service and it was superbly presented

great bar and resturant.

excellent bar facility with numerous appetizers and small meal options

no room service one day

ter the daily room service

the staff were amazing , room service was brilliant and food was so good.

we had room service and breakfast

e to covid) we had room service on our first nights stay as we arrived late

but the room service brought the drinks up to the room and was very quick about it

clean and comfortable we ordered room service it was quick and the food was fantastic as was the breakfast

food superb with room service too

food/room service was good

room service very quick and food fresh - breakfast excellent

surprised to discover there was no telephone in the room, so had to use my mobile to order room service

fact that the only way we could eat there was with room service when there were vacant tables in the bar

room service was a choice from their contrast menu

be separate the restaurant is pricy and limited to higher priced items at dinner, not the cheaper room service things like burgers

excellent menu and room service, both price wise and taste wise

excellent tasty food plenty of it, comfortable bed cosy and warm room service brilliant.

in room didn't work

room service was a little perfunctory on first day - and receptionist on friday night could learn

the app doesn't permit any room service

we ordered room service as dinner for one night, and this was the worse food we had on our whole

- dry iron and was like faulty towers - a duty manager said he had heard it called worse poor room service standards waited for ages for an average breakfast tv remote would not control the tv

wrong room had been made up so had to move as room was cold, limited room service menu

had room service dinner so that i had more time to get ready

little more info in the room re room service/check out time/breakfast times

see above and room service menu poor snd restaurant menu limited and expensive

the food was great and had plenty of options from the bar, restaurant, and room service

the menu was great for coeliacs and as we had our dog with us we dined in the lobby or had room service which was great

welcoming staff. free room service brilliant. great pool. comfy bed.

the room service breakfast was fantastic

5 room service charge was not explained and excessive.

each morning we were woken up before 9am asking for room service

times was pretty early so if could have option to be bit later or even room service breakfast would be great only issue was crack in toilet

room service

was very disappointing no room service on the second day no car parking facilities although they did refund our parking

towel

at 10 pm we didn't expect to get a meal but hoped for room service or a snack but no food available

there is no turn down service, no room service and rooms do not get made up through the day

a three night stay and unfortunately no room service due to civid19

the staff took a while to answer the phone and serve me at the bar to pay for room service

room service , ie room not serviced as we had a dog and paid an extra 20 a night would have

brilliant coffee machine in the room and the room service was excellent

phone for room service socket broken and windows not opening at all in the room to let in a little bit of

went to ask for a room service menu as our room was missing one and you d thought we d bothered her but being

ordered room service, both ordering and paying was very straightforward

some reason, the phone in my room did not work and i could not get hold of the reception or room service

th poor service)

breakfast and room service available at very reasonable prices but did not need to use on this occasion

sister and i ordered room service and we were surprised at how large the servings were, the food was delicious

very helpful staff - i was able to check in several hours early. a 24hr bar/room service

there was everywhere mentioned that they have a 24hrs room service with food which was in fact not correct if you wanted to order something

very nice staff in all areas (check in, restaurant, room service)

i didnt like but the wifi range to the room was rubbish however i didn't come here for the wifi

of all staff and locals we met in bar area

plenty of free parking

water front location,exceptionally quiet,plenty of parking, great rooms, good foods and super comfy beds

the bar area has very traditional pub feel

the wifi in our room was spotty but not a problem in hotel common areas

my mom and i ordered a drink from the bar and enjoyed some reading in the sitting room next to the bookcase and fireplace

only drawback was the only wifi was located in the lounge

no bar in the hotel.

would be nice to have some low key food options for room service available

room service available which was nice after a tiring day

day something was missing in our room service ,or too little towels ,not enough toiletries, not enough water ,one pack of biscuits

everything, especially the friendly night porter and it was the best room service breakfast we have ever ever had

room service was a sloppy job with no effort even to tuck the bed properly