a three night stay and unfortunately no room service due to civid19

there is no turn down service, no room service and rooms do not get made up through the day

till 8pm which was just over an hour, i then went back to my room and thought i ll just order room service

no room service that i was aware of

room service , ie room not serviced as we had a dog and paid an extra 20 a night would have

room service was very good and timely also

24hr room service isn't 24hr

phone for room service socket broken and windows not opening at all in the room to let in a little bit of

great room service and friendly staff

brilliant coffee machine in the room and the room service was excellent

very slow wifi, pricey breakfast and room service

breakfast and room service available at very reasonable prices but did not need to use on this occasion

you have to schedule room service.

sister and i ordered room service and we were surprised at how large the servings were, the food was delicious

th poor service)

room service is the same

i indicated on the second day that i would like the room serviced, but arriving back to the room the only thing that the lazy person, who's job it was

towel

early morning room service was not good. the staff didn't do the beds

room service

loved it, we are minimum wage family and this was a luxury two night but very expensive and poor room service, bar and menu, area also very poor on food

the promptness of room service and facilities such as spa was amazing

room service was good

the room service breakfast was fantastic

room service food was hot & delicious

but the room service brought the drinks up to the room and was very quick about it

excellent room facilities and room service. lots of nice touches.

clean and comfortable we ordered room service it was quick and the food was fantastic as was the breakfast

food/room service was good

we were offered room service every day which we did not need

obviously no room service or restaurant available due to lockdown but great information given regarding nearby

room service available

in room didn't work

excellent tasty food plenty of it, comfortable bed cosy and warm room service brilliant.

room service was a little perfunctory on first day - and receptionist on friday night could learn

we had room service and breakfast

no room service one day

ter the daily room service

and coffee in the room was nice but cups not cleaned aftre room service with half drunk mug still left, and used coffee/milk not

the room, very overpriced for the quality and no room service.

be separate the restaurant is pricy and limited to higher priced items at dinner, not the cheaper room service things like burgers

room service was a choice from their contrast menu

fact that the only way we could eat there was with room service when there were vacant tables in the bar

room service breakfast was slightly lacking

excellent menu and room service, both price wise and taste wise

room service prices reasonable

we opted not to dine in the restaurant and instead wanted room service

we got room service and it was superbly presented

breakfast started at 7am and we needed to leave early to do the marathon which meant we would miss

well appointed rooms and large spa bathrooms

we ordered room service for ourselves and theee kids all under 6years and they really enjoyed it

the bathroom was broken, the towel ring next to the sink was loose and rattly, and if we wanted room service it was a 5 charge

room, warm and welcoming, staff were professional, and everything was very clean, and good room service

they have a pool gymn hairdresser a nail bar and a spa treatment room and a sauna

the hotel also has a lovely pool which is great to pass

traveling all day with kids not so fun, got room service at 8pm once they were in bed, the food was superb, service was excellent & fast

there was no life guard at the pool the toilets in the main building could have been cleaner the room service breakfast wasn't great but i'm sure if we had it down stairs it would have been lovely

friendly staff, quick room service, good facilities and close to city centre

really great value stay with plenty of options for eating on site and also room service available

size of the room was good room service came very quickly staff were lovely checking out time at

the staff were very helpful. the room service foods was much better than expected.

very comfortable hotel with helpful friendly staff from reception to room service to bar and breakfast staff

food was good , had room service which only cost an extra 6

location with plenty parking food was very good both in the bar and room service even the lift had an inverness

there's a big private parking, room service and a swimming pool with a spa

no room service option was disappointing

secondly the property has no room service and no incidentals on the room

we had to ask an additional electrical heater from room service

room service location atmosphere all excellent

great variety of self serve continental and served breakfast. great setting in a quiet area.

no room service, limited menu.

en asking the guy working in room service said, it s because of a lack of staff)

at 9pm, despite 24 hours room service, no food was available due to staff not turning up to

super comfy bed in room. room service was first class

rooms weren t made

very nice staff in all areas (check in, restaurant, room service)

comfortable room with modern bathroom, excellent food, beautiful outside garden, stylish sports bar with pool table,host darren made us feel so welcome

plenty of easy parking in a quiet area

water front location,exceptionally quiet,plenty of parking, great rooms, good foods and super comfy beds

plenty of parking and very close to inverness

- dry iron and was like faulty towers - a duty manager said he had heard it called worse poor room service standards waited for ages for an average breakfast tv remote would not control the tv

wrong room had been made up so had to move as room was cold, limited room service menu

had room service dinner so that i had more time to get ready

see above and room service menu poor snd restaurant menu limited and expensive

little more info in the room re room service/check out time/breakfast times

new rooms and reall good breakfast with room service

is only served with room service

only via room service, but good choice of everything however rather continental style with sweets&croissant,

comfy, staff helpful and very flexible regarding early entry and late check out - cleaner kept our breakfast until our return from cycle event - excellent

plenty of parking and huge superior bedrooms with very comfortable

and clean hotel, breakfast included, nice rooms, comfortable beds, friendly staff, free parking in front of the hotel, quit site of the city, bar in the hotel, great staff

welcome really clean really good homemade food menu and breakfast cooked to order could nt be ni

location.great bar and restaurant

free parking and an excellent breakfast with plenty of options

and clean rooms, comfortable furnishings, fairly good wifi signal and very helpful staff

the room was super comfy and clean. also the room service was excellent and quick.

room service for breakfast was a great choice and food arrived hot and delicious

second morning i got room service and again the breakfast was very small portions

t understandably limited) bar menu as an alternative, served either at the bar or as room service at no extra charge, but couldn't provide the macaroni cheese that i asked for, as it

the reception is 24 hr and there's room service

room service available which was nice after a tiring day

would be nice to have some low key food options for room service available

more varied room service menu would have been better.

day something was missing in our room service ,or too little towels ,not enough toiletries, not enough water ,one pack of biscuits

room service was a sloppy job with no effort even to tuck the bed properly

offer of bar food, so use awful dining room

we only had a light supper in the bar so cannot comment on restaurant but

we felt the bar area appeared makeshift with bottles stacked on a trolley

the lounge, bar and dining room were all lovely and every meal we had was delicious and beautifully served

jeans etc) with dire menu and ludicrous prices, or get a

were able to use our roaming data in the rooms, but the hotel wifi is only available in the lounge area because of the thick walls in the hotel

wifi did not work very well in the room.

breakfast was great

the lobby bar area and main building are historical and the complimentary breakfast was fantastic

good choice breakfast buffet and delicious evening meals too