pool, staff and room

nice swimming pool, good beds and equipped shared kitchen

modern, spacious, nice staff, pool, and the room service food was ok

of the food available on the room service menu, none of my choices weren’t available

nice clean room good room service and friendly staff

minibar - no food available no room service - no efficient ventilation - cold pool (main

comfy bed., large bathroom with bath and room service affordable. very good breakfast

amazing and delicious breakfast (try the (-) and to be picky: the breakfast is very lovely, but every day the same (+)very nice welcome. beautiful renovated winery. very nice breakfast and very friendly people. (+) and also prepared a very early breakfast to allow me to leave (+) breakfast and dinner were excellent, taking care of all the details (+) normaly breakfast is at 8am but because of the long trip ahead i could have breakfast at

even did our laundry

loved the honesty bar and the staff were very welcoming hosts

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

website is misleading - no airport shuttle, no room service, 5 food items on their menu available but it's pre-packaged meal they just heat in the

room service...

emailed to ask if there was room service, they replied and confirmed there was

not given enough information about room service

also no room service

the breakfast, the friendly staff and the cleanliness.

room, breakfast and the tranquility of the place.

sgrace).

lovely quiet town, with good restuarants very close by. easy free parking within a short walk.

wifi did not work well most of the time, and during the last night and morning was not available at

staff were amazing room service excellent fab location

was amazing, the view from the room beautiful, the people from the reception, room service, restaurant very kindly, the dress code 5stars, and the facilities around very good,

the breakfast room service was awesome

a quick call to room service in the morning, we ordered breakfast directly into our room: we got a looot of food on

no room service available as kitchen was busy with new years dinner

at the hotel was exceptional, beginning with the staff at check in, to the dining room service, to the bar service, to housekeeping, to check out

flight arrived late and by the time i got into the room the room service had closed 10 minutes before

i ordered room service for dinner and the food was good and delivered quickly

the bed and room service

room service meal wasn’t as described because apparently they had run out of boiled potatoes at

had a misunderstanding when ordered from the room service

no document containing tel numbers to reception and room service were found in the room

room service did a great job maintaining well the room

the room service food was of a good standard

there was no room service at 11ish and when i called for a few bits (that should have been in the room) they

stay and loved the room, the staff was fantastic with excellent customer service skills and the room service both trips was exceptional, not to mention the food was delicious too

location to the airport; ease of getting to airport; room service was excellent

great room service and staff welcoming and attentive

incredible level of cleaning , staff was all the time very sweet and helpful, room service food was delicious and quick, housekeeping staff were absolutely incredible and super

room service was quick, had a fair price, and a good variety of options

great hotel, great location and excellent room service food.

they also have 24hr room service if your checking in late like we did

room service was really fast and the food was very good too

the waiting it take up to an hour when you request for a room service

room service was a little slow but it was very early in the morning.

well appointed, responsive front desk and room service, great breakfast, really, nice friendly, helpful staff

on the refrigerator were adulterated with water, perhaps by another guest, although informed the room service, the bottles were not replaced during my stay

the menu selection on room service and the bar did not have enough vegeterian options

location and parking immaculately clean well designed rooms good room service

didn’t seem to be any room service dining.

we used room service and food was very

the breakfast, lunch and room service was amazing

room service was not great, not the staff, which were always very friendly and helpful

room service was extremely slow up to 45', but again, food was very

also so pleasant, including the individual that brought our food to our room, when we ordered room service

when i call to room service the staff was extremely rude. despite this everything was ok.

room service food was among the worst i have ever experienced❗️the caesar salad was just gross

the breakfast buffet was outstanding and the room service menu was really nice too

room service is excellent

room service

staff was friendly and super helpful, room service was affordable and the food was delicious.

the staff will take them from you as soon as you arrive and bring them to your room, there is room service, elevator service, it was like a dream

then we listened to a tigers game and ordered pizza from room service

the option for room service was nice

room service was also very reasonably priced

room service was good

room service - food was not hot. deliverer wasn’t friendly.

there is no microwave in room and too high service charge for room service.

one tiny thing that made me a little be embarrassed was that room service girl tried to enter the

the food ordered with the room service was served cold

was difficult to use, found it hard to call for room service had to use an app

room service took a little long but was early in the day

room service limited hours

had asked for ice to be sent to our room from room service

we ordered it to be delivered to the room service and ate it on our balcony while watching sun set

the cleanliness and the room service

we used the room service and the toasts were king-size, quite good for the price

we were too tired and paid for the room service

room service but with many options to choose from and delicious and fresh

breakfast is good, the room we got was very big and with a new tv the room service is good and

telephone in the room was not working so room service or asking anything at the reception was out of the question

no coffee/kettle facilities unfortunately and no room service at all

as we arrived quite late, we asked about room service

no mini bar,no room service

room service menu for a late arrival was

couple room , me girl and i was so satisfied, we stayed there for 3 nights and every day we had a room service witch they maintained the room so clean , for the price i had to pay the quality was

would like access to kitchen

there was a fridge in the shared kitchen that was great for storing some food and drinks

door/key systems could be a challenge for some travelers as you do need access to wifi for links etc

spacious and clean, the bathrooms were very clean, the common areas were large enough, and the kitchen was fully equipped

well equipped room with good view and great room service

room service, delicious food, great and helpful staff, including offering help with receipts after

good food in the restaurant and for room service

upgrade to my executive room and the room service the breakfast fast the room was very big and spacious my wife and son loved so

room service was quick

covid pandemic caused the room service to function only until the early afternoon and bar to be close

there's no restaurant or room service

vegetarian food, not enough choices for room service

room service options were bit poor, but there are a plenty options to eat out

room service but arrived after a long wait and food was not warm

we had towels being forgotten during the room service

restaurant inclusive room service is very good, rooms are clean

staff, bar, the room, room service and reception and its very very clean exceeded all expectations

they will charge you €6 to get food ordered on room service to your room

excellent breakfast with a wide variety of food, room service, working air-conditioners, very close to the metro station, etc

the room service once i figured out how to order.

i liked that the room service was always accommodating jet lag :) they also gave us extra pillows by request

room service is a disaster.

very few vegetarian options regarding room service.

room service meals were relatively cheaper

noises all the night, wash room get flooded as soon take shower and it doesn’t dry up until room service come and clean next day

it seemed as though room service was run by another company

they don’t even give room service

tiny room, uncomfortable bed, no room service all for a pretty high price.

room service was well done every day.

fast room service

on monday 16 sept i rang room service at midday to be told that they were on a lunch break and to call back for service

bathroom was extremely dated, had such a bad smell & sloppy room service and cleanliness

the room was big and clean the room service was fast

the room service was great to say the least i really enjoyed everything from this place, i just got sad

room service didn’t have a varied menu

very pleased with customer service and hospitality received from reception to cleaning ladies to room service

are comfy, room size is adequate ,location is near public buses, cleanliness and super room service

location, food, staff, room service, spa

hotel was clean and the bed was comfortable, room service was impeccable and well maintained as well by the housekeeping ladies

continous room charges for room service.

the room service food was just ok

staff service facilities amenities room service

the room service was outstanding and the food very taste

the room service was a great as well

the coffee/cappucinno for room service was bad

machine in suite but no tea facilities so had to get tea via room service

no answering if calling to room service

great customer service and breakfast menu. outstanding room service!

was no bar or room service available

easy and fast checking in and out room service was great, easy to order, fast and very tasty food overall a great

a bar and also room service food is available

room service

there isn’t a restaurant in the hotel to have diner at. there is only room service.

the room service staff is also very

room service is good

room service 24/7

breakfest,room service

there's room service for 24hr with good quality of food

room service even though it was advertised

room service menu was very limited

the room service was always spot on, excellent drinks, cocktails and food a minimum requirement

room service charge, cheaper to get a taxi to the centre of lisbon than have your food delivered to

room service options and food were poor.

room service food which i had was not great, however the breakfast and dinner buffet in the

didn’t like the charge for room service

is excellent and tasty, the room service is very good

room service and cleaning

hotel was nice and clean room service was clean pool and top deck nice atmosphere

no much choices on room service menu and not great quality food

the lady in the breakfast kitchen was very kind to offer a tray full of goodies to take as a room service

auchan supermarket close, quiet despite planes directly overhead, more than sufficient breakfast, very clean

one of the highlights of my stay was the excellent breakfast

wifi is fast and breakfast is quite fine

everything is very clean and the breakfast is excellent

location near to museum near to metro near to shopping mall clean modern easy travel to airport room service good

nice hotel with many services (room service, mini-bar, shuttles, etc

they also provided a great room service and a gluten-free breakfast every morning

room service was alright but the increased prices of the menu plus the service charge felt

breakfast, nice garage (somehow tricky to get out), nice room and very good sound insulation

the room service was excellent as well

there were no in-room amenities for making coffee or tea, so i had to rely on room service, which delivered a lukewarm, half-filled pot of coffee

than room service, no way to get just a cup of coffee or tea in the morning

room service every day

staff was friendly and always there to help :) excelent room service, food was great

location,room service, breakfast room.

bathroom is very clean, room service is perfect

clean but somewhat small room shops and cafes and services including laundromat close by luggage room service

though we did not find a way to signal room service not to clean the room

room service was very poor

cheese platter on room service menu.

super comfy thick mattress, rich breakfast, beautiful and intimate spa, great views of lisbon, in-room service selection, just awesome stay

room service was so good

guest service were very helpful room service were very trustworthy, i forgot my

room service.

room service didn’t deliver! go out instead; plenty of choice in area.

not all food on the room service menu was available when we tried to order

glass of wine and room service were very reasonable

room service was quick and friendly, even though i ordered food quite late

room service is fast, staff are nice

water pressure and shower. sumeya (?) a room service worker was kind and professional.

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but there

front desk and room service female attendant were uncomfortably nosy and unkind, respectively

there is no room service (to eat food at night) there is no bar and alcohol drinks

room service forgot to leave shampoo and shower gel had to ask myself for them

in addition, the room service was very good

very helpful staff, good prices for the room service. very comfortable beds.

helped me make the call from the reception and did not charge me for the attempted calls :-) room service - is not available during the day

the breakfast was great. the reception and bar staff were exceptional!

the bar area was delightful

for free into an executive room, with some delicious sweets waiting for me, amenieties, free room service, late checkout at 5pm instead of 12pm and got a discount for the next time i stay in

pillows room service - really bad food, also poor customer service on fixing the issue pool- closed for

rooftop pool room service

staff was not at the level off 4 stars hotel and room service orders was very poor

cleanliness and room service was not satisfactory

- no room service

check in and meant that we missed out on many opportunities to enjoy amenities like the spa and room service due to missing links and qr codes

the room was very clean and room service was good

they brought some portugal sweets for welcome and the room service was very kind

late night - local restaurant reservations, 2 am room service, taxi hailing and overall great customer

excellent room service, the bathroom was spotless clean every day

hotel, beautiful room with daily room service and bottled water

room service very helpfull

perhaps adding a vending machine or a 24 hour room service would have been a nice plus

were very helpful when i arrived a lady from reception came out and took my suitcase to my room bar staff and restaurant staff were also very helpful the breakfast at hotel was great plenty of

room service was not very good quality

no restaurant, no room service

also, if you use room service just an advice - check if you got what you ordered while the delivery guy is still

room service

we ordered room service the first night and it took over 2 hours to arrive

room service/cleaning

we opted for room service and were so glad we did — the restaurant team were superb

slow service (taking dirty plates away), unreliable room service (e

spacious for 1 person and good room service

room service food was unfortunately really under par (surprise as breakfast was great) - i had the

ordered room service and it took over 45 minutes - continental should have been faster than this

the breakfast and room service was so affordable .

- no children's menus - poor indoors kids play area: only a bucket of kapla - poor room service

room service could have been better as when they had finished cleaning they had not refilled the

ordered room service a 2 or 3 times

room service very cold, heating was not working poor breakfast expensive on the main road, couldn't

strong sewage smell on the first floor - the room service missed toilet paper and towels on day 2 ( we passed 2 night) - parking is secure but

service was terrible, no coffee or tea, no phone, no room service, no porter to help with luggage, no extra bedding

good breakfast and room service.

the room service was very good and always cleaned our room perfectly, even if we liked to leave late in

room service is awful

pandemic is killing the hotel regulations, no room service and restaurant closed.

to order room service

i ordered room service for dinner twice, the prices were fair and the food was surprisingly good

room service was always on time, polite and quick

room service cleaned daily, changed bedding and towels

room was perfectly clean, equipped with fresh water fulfilled everyday by room service

clean, breakfast was lovely excellent location

breakfast was nice, area small so on arrival u pick the time u want to go

the wifi worked well

room exceeded expectations, mini fridge, smart tv, comfy beds, room service and bar if you wanted

i called the room service, and just after i received 1 body towel (not for hands and for food after shower)

from the room itself there wasn’t much else offered, no room service or bar menu yet

terrible breakfast … no room service. not even someone to help you with the luggage

food from kitchen for room service was not high quality

super friendly staff, great value, well equipped room and hotel, room service...

great room service, clean and nice location

i liked the bathroom and the room service was very kind

room service, design of interior, cozy beds, big bathroom, air conditioning, comfort, helpfull

they also offer room service