clean, convenient location close to airport, large parking lot, restaurant on-site and very good breakfast

baby changer unit in bathrooms down stairs

to find, really close to the motorway and free on site parking close to where we were visiting over the weekend

cosy place, very friendly staff, nice lobby/bar/breakfast restaurant environment; the heart of place

near to shopping centre for food but the hotel bar and restaurant was perfect to eat in

place to stay, near to the airport, great room service, rich breakfast and big shopping mall nearby

wifi was slow and twin beds not available

they warmed up croissants for us and opened the breakfast bar at 5am, 2 hours before the official start of breakfast

including a breakfast at 53 for a double it was excellent

wifi in rooms worked well

room service was efficient and the tuna and vegetable sandwich that i ordered was delicous and

now the hotel has room service but is very little stuff at the minibar.

reception and room service both helpful, efficient and friendly

room service number didn't work for me, or there was no answer

poor room service

walls are thin awake all night due to party next door-tv massive but could get channels to work- wifi code only in lobby no info in room- towels tiny- bathroom

toilet was outside of the room, which was something i wasn't expecting, the wifi reception in my room was very low and there was only one plug in the whole room, it was either

basic room, wifi doesn t work in the room, only in the lobby

very poor wifi

the wifi was ok

beds were ok, we didn't use the wifi or tv

the location, wifi connection was very bad, and not helpful reception

close to airport and golf course

price in valencia - pretty easy to park somewhere around the hotel - ultra fast and consistent wifi, with many access points around the hotel - snacks available at the vending machine

the coffee at the bar is very good

the room was clean and comfortable, wifi was excellent, shower was good with toiletries as well

late check out

wifi was poor

although the reception and bar area were good, the communal area of the hotel was not very welcoming

we ordered room service

room service - excellent simple evening meal

room service

24 hours security with excellent room service

the food via room service was also pretty yummy

the pool didn t seem very clean.

meters) very comfortable beds property has pool but works only in summer backyard was

lovely little garden, even a pool

courtyard, nice pool, kitchen area very useful for preparing breakfast

there is a very nice garden with orange trees and small pool - i wish i would come here in summer, looks very relaxing

room service

facilities and room service

the hotel staff and room service is excellent.

at s basics for a 4 stars hotel)

also, the room service was ony available during the same hours as the restaurant opening hours

the sink was clogged though we had a room service and they could notice that

curtesy water in room no spare blanket room service trays left on tables near lift in evening were still there in morning dirty plates at

a nice choice of typical spanish breakfasts, not much choice of other

wifi was very poor, and most of the time you didnt have it

bigger, better placements of bed lights, better bathroom with a larger bathtub

wifi was terrible

fresh fruit for breakfast every day, very nice breakfast service, neatly served

room was too basic for a 4 star hotel. room service not available and breakfast was average

safe parking comfortable bed daily room service

room service works fine and for the dinner there is the buffet option, it was tasty, variety of

room service and restaurant was rather slow

limited room service, water was only free on the first day, no coffee and tea service in the room

the room service was really good

super clean and super friendly staff lovely pool

very clean, swimming pool had good temperature, parkplace, the staff was very friendly and helpful

very friendly and helpful staff. great pool and bbq area. great location.

the pool is amazing especially if you are travelling with children

the burger i had on room service was excellent!

we arrived quite late

perhaps water bottles can be added as part of the daily room service

room service should be open on 7/24 basis

room service could have more options.

eck-in, room service, check-out)

room service and the bar at the pool

it was a very nice hotel, room service was delicious. nothing bad of my stay.

room was big and comfortable, great room service!

you never have to wait too long for any of the necessary interactions with staff

13 - i was charged 13c for a call i made to room service who informed me that to get drinks, i also had to buy a meal - english speakers are

when we asked room service to bring us 2 cups of coffee, they said that the hotel doesn t provide room service,

rooms were clean, there was daily room service and the hotel was very well linked to the city centre by metro

after a long day of sightseeing and just wanting to eat some food we tried ordering room service, they wouldn't pick up assuming they were busy, we head down

the information for the room stated online that there was room service, yet there was no indication of this service in the room

, which is bonus for valencia , city view very good , location surrounded by cafe shops , room service fantastic with excellent food

the steak we ordered for room service was ok, came a little cooler than would've liked.

the only thing i had a compliant about was the room service - not the service itself as fatima was lovely but the food was not good at all

avoiding wasted water through washing machines, they wouldn t actually change our sheets when room service came, they would just remake the beds

dn t take waste, threw personal items just somewhere

many choices on room service and the restaurant is basic

room service was more than perfect

there is no room service till 8 pm if you are hungry nothing to eat

room service app not working. couldn't connect to wi-fi for more than 1 person in a room.

is no bar or room service

were very good value with plenty of choice

room service - no water - no roome service - no proper tv connection locked usd slot

no room service

ad two grandchildren with us) * the daily room service was excellent

good room service on a daily basis as required

only mario from room service was bringing some light to this poor

saying i could have breakfast in my room as i was travelling with my dog but when i called, the room service attendee was rude and hung up on me saying i needed to speak to reception

was dark cold noisy and without any nice ambiance 'room service' means actually dinner between 20

restaurant and bar closed, no room service, no mini bar, no alternative in walking distance

room service, quality room, bed

the room service is very pleasant

stinking rooms. bathroom was good. dusty. no room service. no staff at desk. gloomy enviroment.

fridge/kettle and room service would be expected for a hotel that is 4 star - but not essential

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the breakfast was wonderful, both hot and cold options

the room was perfect size for a couple, room service was excellent and bed was very comfy

only issue was they give a room near the bar which was

the rooftop bar and complementary minibar were great too

fantastic rooftop bar with excellent service, which was an extra bonus

shower was very good and complimentary mini bar was nice upon arrival

perfect room service, swimming pool, great breakfast, ideal parking in front of the hotel.

room service hung up on me twice when i called and asked them to come retrieve a dinner tray

time for room service

asked for ice for our room but where told that we would have to pay for a room service charge but the front desk didn't know what the cost would be

room service is also on the very high level, our room was cleaned every day

room service is quick but the quality is not great

friendly staff with good room

the room was very spacious and room service was excellent

mini bar was well stocked and room service was fast and delicious

it was a very hot night and the a/c was great in our room however not so efficient in the bar where we watched the euro final

good wifi, good parking, nice restaurant staff

wifi and hot water pressure

wifi sucks

the wifi was also quite slow

we had wifi issues during our stay in which the connection was weak.

very well maintained and there was plenty of shady spots to relax with our little dog while the kids played around in the pools

i would recommend the place any time especially for families with kids

pool, location, peaceful - trees and calm, rabbits, facilities and staff

ideal for families with kids

loved the setting of the resort, it is covered in palm trees to provide enough shade and the two pools were perfect for our two children

location, great room, perfect rooftop pool, helpful attentive staff

little pool

lovely having the pool on the roof, a coffee machine and great views of city streets

area in the city , swimming pool and friendly staff

the room quality and the rooftop pool

friendly staff , lovely bar and singer

the spa area was really cold and the sauna and steam room were cold too as was the spa plunge pool water

hotel s bar, cafe de las horas is terrible

the sauna and pool could have been warmer

nice rooms with great mini bar options, robes, slippers and complimentary tea and coffee

because the kids like harry potter, i asked for that room in advance via booking

we stayed in a family room with very young kids and nothing was too much trouble

free mobile wifi and kids 'package'

free mobile wifi and kids 'package'

bunk beds unfortunately we couldn’t avail of the top bunk as my kids move so much at night and there was no side rail on it or ladder to get up/down

roof bar closed 2 nights running, so only room service available for end of day drinks

issue with room service which were attended to by the manager to our satisfaction.

roof top bar was not a roof top bar, it was a roof with room service that was extremely slow

everything about our stay was impeccable, from the communication with the staff, the room service, cleanliness, comfort and location

provide more drinking water. room service menu does not have food items.

spa facilities, restaurant, bar and room service shut down due to covid

i didn't find the room service available.

the hotel was spotless and prompt room service

no kettle or facilities in the room and can t order hot drinks on room service

so close to everything and the rooftop pool was just top class

we ordered room service breakfast which was amazing

the one thing i would add are more vegan/ plant based options to dinner menu and room service.

the room service

lovely staff, beautiful room, great room service food.

the location, staff , room service and the room.

daily room service if you would like

and the staff especially at front desk and room service were amazing too

perfect lokation, room service.

top, very clean room and super welcoming also to our cat :) especially room service was very accommodating to our

very good breakfast, cozy room and location in the center of the city.

everything was perfect especially the breakfast

the restaurant was closed so no breakfast or room service

no restaurant or room service, and bar service hit and miss

room itself and room service impecable

room service a bit too persistent - didn't need room cleaned every day and wanted to sleep in some

however the food delivered by room service was overpriced and simply bad

we had a lovely room with a balcony , very comfortable , daily room service which kept the room spotless

very comfortable beds, frequent changes of bedlinen and towels, room service every day

no room service for drinks or food available

rooms were kept spotless by room service

wifi was sometimes lag.

great location, daily room service

wifi was very poor and kept disconnecting from tv so couldn t use tv either.

wifi connection is poor

a bit tiny. wifi is weak. bathroom lighting is not bright enough

wifi is slightly unreliable

shooed them away from congregating at the front of the hotel

only issue was they didn t have enough options for room service

no room service or minibar.

the facilities were very clean and the room service folks kept everything nice and tidy

there was no room service

only bad experience here was to do with the room service (which isn t actually run by the hotel) (+)best reception team and cleaning room service! (-)more choice needed on the room service. the options are rather bland. (-)room service was closed by the time i got back (-)at the hotel only opens during weekends (so no room service either on a wednesday night but excellent restaurants available in the area) (-) - the room service together with the breakfast was the biggest disappointment (-)room service available both days we were there (-)view only walls outside no catering except breakfast which was very good could ask for room service but we did not do small fridge in room but not very cold we only had a couple of small (-) also there was no room service after 5:00pm (-) no room service or restaurant available after

wifi signal was too weak and slow

good air conditioning, comfortable large bed, small fridge with minibar, fast wifi

the breakfast and bar section of the hotel are super enjoyable

the curfew and covid rules it would be nice to have a bar to have a late night drink, but this is just bonus