breakfast was excellent with a beautiful view across the valley

pool is great

good breakfast

great breakfast as well

she also delivered the cold eggs breakfast

for example, the wall in our bathroom was decaying a bit and the pool/jacuzzi could use deeper cleanings

pool, restaurant and resort were really nice.

u will need) and nice pool

great for kids, with cool pools and playgrounds

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

friendly staff, spacious rooms, proper facilities

we also loved the sitting area outside our room, the porch out back and the wifi worked great

the wifi worked well

this patio was a great place to get work done too because the wifi is just as strong here as it is throughout the rest of the house

parking the car was included and very handy

amazing location, private parking, towels, good breakfast

there is no on site secure parking for a motorcycle - but the recommended location three blocks away was excellent, with a

comfy beds, great breakfast and best location

amazing location, private parking, towels, good breakfast

breakfast was excellent and staff made it early for us as we needed to leave before 7am

breakfast is at a nearby restaurant

and helpful owner and staff, great location on the main square, comfortable rooms, tasty breakfast

feel welcome, very helpful with booking transportation to visit the wax palm valley and arranging laundry services, lovely breakfasts were provided every

breakfast included was very good

good breakfast

extremely friendly staff! great location. tasty breakfast.

central location and decent breakfast. nice old colonial style building. good size room.

the breakfast was not particularly tasty and the staff who served it was grumpy

the rooms very clean, breakfast excellent

basic breakfast but good enough

breakfast is plain and simple

the breakfast was delicious

parking is difficult to access

i was warmly greeted and cared for here, enjoyed a delicious breakfast, slept well and appreciated the interesting casa itself

staff is nice and helpful. breakfast was good. beds were amazing.

delightful hotel, wonderful and informative hosts, great breakfast, lovely period building

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not included, but prices are very fair) in case you want a cocktail , a snack during

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast, lunch, dinner, snacks, beauty products and massage or horseback riding are included

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

the spa facilities were exceptional, providing a truly relaxing experience

beautiful pool and view

between restaurant pool area and villa bad road poor transportation service staff needs more training bar need

on a positive note, the stunning view enhances the experience, and the communal pool meets expectations

great pool and jacuzzi area

breakfast was good

breakfast was well attended by friendly people

breakfast was delicious, a lot of options to choose from

breakfast was good, fresh, coffee needs some improvement

breakfast in the morning was amazing

location great customer services delicious breakfast

staff was a bit rude when we asked about mosquitos and about room facilities

te tv suposed just works with wifi, but it didn't work.

she works the front desk and speaks english) was very helpful in arranging food, transportation, spa appointment, atving and paragliding

the wifi works good enough to watch a movie on netflix

wifi is fairly spotty

wifi signal is very bad, which made it impossible for me to get some work done

wifi in bedroom

nice staff, clean cozy rooms, good wifi, small menu options but really good food. good area.

medellin has so little humidity, the pool water evaporates faster than normal, cooling the pool water

of the best experience in colombia, great place, rich breakfast with live animals stealing bananas, waiter like a from best times of the world and

the breakfast was delicious and staff and amenities were phenomenal

breakfast could improve a bit. otherwise everything great

very nice service, polite staff, nice breakfast

very good breakfast and wilson who served was very nice and took very good care of us

made to order breakfast

walk late night if you decided to grab something to eat it would have to be take a taxi or order room

the room service food was good

great food and room service location is excellent with safe surrenders for

room service is amazing and the view from the pool is breathtaking

room service food is amazing and available at late hours

no 24/7 room service

luxury and comfy rooms restaurant and room service is amazing

the room service and staff was phenomenal

we had to repeatedly request coffee for breakfast, they never came around to ask for refills

breakfast was great

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room (+)room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

property has a parking lot, the facilities are clean , the room and bathroom were clean

good wifi connection, clean tidy rooms, restaurant/cafe is cheap

clean, nice dining area, delicious breakfast.

air conditioner, inexpensive, parking garage underneath.

the parking log for the car is safe.

complete kitchen utensils

the kitchen equipment has to improve

the room has a good size, a fully equipped kitchen, a balcony, and a wonderful location it's more like a small apartment

kitchen utensils are few old and worn out

ry good) + A la carte restaurants

gher

room service menu and some items not always available no coffee machines in room mini bar not

location + shopping mall access + breakfast

beautiful views of the city. polite and kind staff. clean rooms. nice food in room service.

breakfast

very comfortable / breakfast

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was good language is the biggest

great and comfy rooms. nice design and breakfast

breakfast was ok could av mix it up a little tho

gym was ok

downstairs bar was not open at all, and coffee area is bland and minimalist

great gym and

the rooftop bar and restaurant has beautiful 360 deg views and they have breakfast there in the morning

i liked the menu on the rooftop bar but i think it's a bit overpriced compared to other restaurants nearby

not a/c, not phone, poor wifi, bad breakfast!

very good wifi connection

no wifi in the rooms

the wifi was good

wifi failed from time to time

the restaurant is open 24/7 for room service, which is very convenient with kids

good room service

typical colombian breakfast but was different every day, loved it so much restaurant and room service was always amazing and on time clean and felt very

always smiling and room service was also great whatever you need they comes fast and with great smiles and feelings

and room service was also free which you don't see in many hotels so it is highly appreciated

for example they do not have te option to room service the breakfast anymore which is a bummer

i order two times room service and the person in charge canceled the order and never call me

room service modern design

very pleasing and they often time forgot to bring us certain items that we asked for in the room service which was kinda of annoying but not really a big deal

location, staff, breakfast

room service needs to double check orders

room service can be a bit slow.

and clean staff are very helpful and accommodating called for iron and it arrived within minutes room service also reasonable cost and good

i have ordered a dinner from room service one of the nights, it was far cheaper

no ice-maker, had to call room service every time.

tv ia horrible never works and laundry service is subpar

very helpful personelle, helped with laundry, tours, taxi for airport

they have laundry service as well

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

breakfast and room service food was very good

parking on site

even the gym equipment doesn t work outside of 1 elliptical and the few free weights that are all the same

my only reservation is that they must advise all guest that the mini bar inside the room doesn't come with stay, you must pay for it separately

gym could have better maintenance and i didn't like that there was a door to the next room inside

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

er) save they have camara, quite place good service breakfast special thnk to eduardo, angelica and jean-pierre aswall the other girl

options: traditional, american or

the receptionist has to cover the chef for breakfast last day of our stay

location near to aguacatala metro very clean and tidy good value tasty breakfast

no room service & no restaurant!!! jacuzzi tub did not work!

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service, construction outside the hotel making access difficult and

luis even brought us room service himself without any hesitation

see room service only on first day no microwave in room very good breakfast but that s it normally

clean, good location, good free breakfast

hotel pool is like a hot tub its not a pool

food was delicious and dining room service was excellent

location, place, room remodelation, food, room service , customer service, warmy pool

room service is not very efficient

the entire staff was exceptional from the front desk to room service and laundry service everyone was professional, friendly, and attentive

very good room service from the hotel's restaurant

the room service is fast and the qualy is great

the room was clean, comfortable bed, also the room service is good

the room service and kitchen staff also did a marvelous job every time i placed an order

parking was very convenient and i always felt safe for me and my family, especially that it is on a

excellent breakfast. fast wifi. good news channels in english.

the all night room service is wonderful and the suite lovely

a great staff and having 24 hour room service from an excellent restaurant was

i loved my suite, with kitchenette. i loved the bed. room service was quick. breakfast good!

the buffet breakfast included, the 24 hour front desk service, the room service and the butler were excellent

room service was delicious

and you cannot order room service and eat it outside

we ordered room service one night, steak, and it was unedible

john in room service was always so nice and the food that we ordered two of the nights was delicious

the location, the breakfast, the room service

bathroom had a terrible noice. breakfast room service is not included.

too high for the area no room service at night no hotel cars available poor lighting in

furniture, lights were not bright enough, the wi-fi was very poor and not secured, there was no room service

dining room service location

it 5 stars they have a windows a/c which is very noisy room lighting is very dim, and annoying no room service, so if you want even a coffee you have to go down and buy yourself, even if someone of

no a/c in the reception, no t room service, dirty room and bathroom. too old.

breakfast was excellent

breakfast with fresh fruit, fabulous croissants, and a choice of eggs. very good. homemade jam.

ough you do have to walk up

incredible stay, beautiful place and exceptional breakfast. great staff. definitely recommend.

amazing design and decoration taste, cosy, thoughtful staff and exquisite breakfast experience

room service dining was delivered cold unfortunately..

we ordered food from room service and it was amazing

the room service hours are not great

was not sure how the room service / restaurant worked

the room service was reasonably priced and the menu was extensive

breakfast was delicious

breakfast is basic but very nicely done

we really enjoyed breakfast every morning

poor wifi signal in my room

wifi was patchy at best only issue.

only room service was available

and polite staff, exceptional room service

no bar by the pool, no mini bar and room service close s early

room service takes long time to bring the food

we were given misinformation a few times, and room service orders sometimes took up to an hour to arrive

staff in every level from front desk to restaurant,room service were very friendly and did ultimate best to make us happy

was maybe a little too expensive for the room service food and the restaurant but still it was very tasty and with lots of variety

room service and food options were really good

everything the staff, room service, restaurant!

room service is excellent and very quick

pod, no robes for the bathtub/bathroom, no slippers and the floor is all concrete super cold, the room service was limited depending on the restaurant policies or the room rate you ve paid, the

had a small problem with room service but they quickly found a way to make it up to us

room service is

- accommodating and helpful staff - was very secure - extremely tasty food

only downside is not being able to order beverages via room service

pool was so cold.

very clean and comfortable rooms and the pool is cold but refreshing

friendly and helpful staff, open-air breakfast area, lots of greenery and a lovely swimming pool make this place special

attention from the staff was superb, we loved our stay, very accommodating, good breakfast, lovely room, great aircon

excellent breakfast and very clean

it's a couple doors down from a boutique coffee bar where you get tours to the coffee growing region and buy wonderful coffee

food and bar in every direction

there is a great coffee bar a few doors down that offers tours to coffee country and sells amazing colombian coffee from

room service was top notch

breakfast selection was good, and service was excellent (nayeli was very helpful and attentive, i'm (+)the breakfast was great! you can choose from 4 different options. (+)the location was fantastic. the price very economic. great breakfast and service. (+) also, the breakfast included was perfect (+)it was cleaned everyday the staff and breakfast was good (+)location, great and friendly staff, free breakfast, very clean, they clean (-)i wasn't informed about breakfast. (-)breakfast (+)the breakfast was too small portions

great staff and great rooms and excellent room service

everything, but, that also means it is a very quiet location and with a restaurant and bar and room service and really cheap taxis that arrive within minutes it's o

the cost of the room service was a little high.

the food in room service and the breakfast was great

this time i ve spent it relaxing in my room and ordered room service

toast breakfast was amazing

the wifi was very good and there were lots of common areas to meet other

the best wifi connection ever, great shower, there was even a hair drier in the room

facilities, there is lots going on in the hostel, common rooms, common kitchen, activities, great

has not even a window - laundry service they offer did not work out, they forgot to do

during breakfast a staff member screamed to the guests:

water in the room, you could hear all the noise of the construction, we have to walk to take the breakfast and pretty much everyone was under

location, nice hotel and good free breakfast

to complaint, breakfast was not served at the property but they offer me a nice alternativa at two blocks from

breakfast could improve at the beginning we didn t have any towels to take shower one night we

wifi

great location, clean, tasty breakfast, helpful and kind staff.

besides, the hotel has great localization, the breakfast is very good and the rooms are clean

they did my laundry on a day that was closed and were available for anything i needed

good location the room clean nice bed to sleep the breakfast wifi was very good

room service over phone wifi difficult

the hotel is the same as a pictures whole team were so amazing with us, the bed, the room, the room service at midnight was delicious, breakfast are so delicious, we enjoyed the restaurant they

the staff both at the restaurants and the room service personnel was courteous and respectful

night i asked room service for bags of ice for my sore knees

took over an hour to get my room service order delivered

nice hotel, best inclusive breakfast we've experienced in colombia

clean modern good breakfast

the staff, breakfast, cleanliness, the location to a lot of places to walk to.

lights - staff ignoring the signs not interruption the first day the breakfast was good the following days not acceptable no to many

located, their breakfast, although people complain it s limited i d actually very good and delicious