the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.

the pool was amazingly warm (thermal)

wifi and restaurant. convenient parking. security bar in shower.

wifi and restaurant. convenient parking. security bar in shower.

the staff was very nice and room service was great.

ne in or room service)

food except for the breakfast in the restaurant downstairs) the bathroom smelled

very clean, free parking, exceptional breakfast

no pool and no 24hrs room service

there is no room service

the staff always remember me and treat me well. very comfortable room. great breakfast included.

offered everything in needed; safe, clean. great staff too; full breakfast!

fixed and limited in choice and quantity breakfast menu

options for breakfast, all i tried was very good

room was great, clean, and spacious with fast wifi

breakfast enchiladas were not good the first morning.

breakfast is not as good as i was expecting

it was very comfortable, with good wifi

complementary hot breakfast was served every morning

) breakfast was usually good, although occasionally we arrived when most food had been taken and some

there s no elevator from parking to the rooms

swimming pool cold

the wifi was good and that was helpful to me

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available in the basement, located at the edge of the city

in the pool was cold, my daughter couldn t enjoy it as planned

a bit cold in the room, small breakfast

and downstairs the breakfast and waiter

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

breakfast was included, but didn t start until 9am and i had to leave at 9am

and the breakfast and service was great

wifi was weak. not much insulation between rooms

netflix, free wifi

the wifi works well and the location of the hotel is very central for my stay in pachuca

hot shower and good wifi

location! friendly staff and good room service.

there is also a popular restaurant in the hotel itself, especially for breakfast

breakfast was not included had to pay an extra fifty pesos per person, but all in all it was fine

nice reasonably prices on site restaurant serves breakfast, lunch and dinner and several others nearby

on site parking was a huge plus

when checked in there was an option for a $2700 peso ($130 usd) room service tab, i declined it (+) room service is ok and they rather leave you plenty of time before picking up empty tray (+) staff was great at check in and room service (+) the food is probably the worse i have tried in a long time, i had one time room service and couldn t eat it , i paid very expensive and even i need to asked to pick up the

the gym is ok, better than others in the city.

wish i could have used the pool but it was a one nighter

nice and comfortable facilities, sadly the pool is not operating

friendly service, the delicious meals at the restaurant, the great rooms and gym/pool

one staff member was rude when it came to giving pool towels. everyone els was great!

swimming pool was under maintenance for several weeks, even though it's something they promote for the hotel

was not working just ventilation and you can not open the windows pool was not clean internet is slow because of the design of the building you hear the noise from

the pool was freezing - unusable

swimming pool was very warm and pleasurable

wifi was excellent, the hot water was slow coming but after 10 mins okay

the facility is great for the price, rooms clean and comfortables, safety parking too

free parking is a great bonus

maybe the parking

it was clean and the room was spacious. it did have parking and the staff was nice.

poor breakfast - you even have to choose between coffee or tea, you cannot have both

service, super friendly staff and the breakfast was very delicious

breakfast spread was the plus though

spacious parking, heater in the room, good wifi.

the breakfast buffet too much heavy meals as meat in despiste of light foods

everything was great, attention, breakfast and spa treatments. will come back for sure!

- breakfast only starts at 9am

the hotel has a restaurant but fails to mention in its profile that they only serve breakfast

surprisingly good breakfast buffet

breakfast needs more variety

everything was very clean and the wifi was fast enough for work

location

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

parking is available in front of the hotel, no size/height limits

ry close to main square), during my staying very quiet, parking directly at the entrance, nonstop

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go directly to the serranillo restaurant just next

they offered nice breakfast. we had lunch in that restaurant too.

location, staff, breakfast included

ample parking and beautiful grounds

was a good hotel for the trip to grutas tulantongo, available for booking online, free and safe parking, close to churches and local restaurants

fantastic breakfast!!!!!

wifi service could be better .

property, parking, staff, clean, wi-fi.

it had its own parking lot.

good wifi

) wifi was spotty in room but good in lobby

breakfast hours, should open at 6 am

price per night was fair, fair size rooms, free breakfast with lots of choices and strong

near the highway for long drive break great breakfast .

breakfast was good.

breakfast was decent.

the pool is clean (but the weather was too cold to swim)

understaffed , no towels in the bathrooms and the main pool wasn’t so clean

and safe place in the middle of a nice nature and area nice swimming pool and garden with restaurant a great place to relax and calm down specially after getting robbed