extremely nice and supportive host! quiet and peaceful environment. nice room and nice pool.

great breakfast

cabins, great staff, lovely lake settings, delicious breakfast, and they offered a paid service to drive us to the belize border for a very reasonable

the breakfast was great, and it was an added bonus to have use of the fridge

good breakfast was also included, nice kitchen facilities and very friendly staff

amazing location right on the lake, lovely staff, great breakfast.

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

and comfortable, but the showstopper is the location at the lagoon which is basically a huge pool

the bar and beach chairs are beautifully located at the lake, and we didn't miss a pool at all

staged instagram fotoshoot breakfast on the deck, hindering everybody else to enter the water), distracting the serenity of

breakfast was exceptional

had a facial at the spa and it was very disappointing

the hotel is tucked away on beautiful grounds with wildlife, a church, pool, jacuzzi, and many other amenities

the place is beautiful the pool was at the perfect temperature

the pool.

seclusion from town and the privacy of the pool area

construction, deserted, pool not working, restaurant closed

great staff, room, pool and breakfast

nice and open staff. small but nice swimming pool.

pool was really well kept--we just didnt fo swimming this time

pool was super clean, and the rooms were really comfortable

the place, the commodities the lagoon and the pool

they need to fumigate the pool area, mosquitos look like airplanes, and everyone get bitten several times, so we had to leave

the pool was beautiful

unfortunately, the pool was closed and our kids were really disappointed after a long car ride

unfortunately, the pool was closed and our kids were really disappointed after a long car ride

there is no complementary breakfast and the restaurant opens until 10 to serve breakfast

very poor privacy as well in the room over looking the pool where everybody can see you inside your room

loved the mix of the natural beauty of the lake, lily pads and pool

view from the pool

hotel on lake front, with pool with lake view

we were told that the hotel was full during our stay and we always had the pool to ourselves, were well attended to, etc

lping organise an airport taxi), but particularly the guys by the pool bar who welcomed us, kept the drinks topped up and helped with kayaks

& front desk would always help call a taxi lovely food and beautiful drinks made by staff at the pool my favourite stay in

before we even arrived

the balcony was amazing with a private pool and hammock

road, we couldn t hear this from our room but you could hear it when trying to relax around the pool which was a shame if you re hoping for something a bit more tranquil

there is a small pool and some seating by the lagoon, it was nice to sit by the lagoon and watch the boats go by and

the pool is tiny but nice

the outdoor facilities, including the swimming pool and the deck by the lake, were superb

middle of the night luckily there were some available, otherwise they would have slept by the pool

swimming pool was cold

the view and the pool area was beautiful.

parking was good, beds were comfortable, pool is clean and refreshing

the most beautiful view and access to the lagoon, great pool very clean

have stayed here before and it's a beautiful property on the outside with a stunning pool and view of the lagoon

property is really outdated, the hotel has serious maintenance issues; broken stairs, pool with no filter, fences broken, some stairways are even blocked with yellow lining, the rooms

anticipate our needs, (for example, bringing fresh towels as soon as they saw us approaching the pool), and to provide information about the property and surroundings, restaurants, tours etc (+) it seemed very new and we just loved the design of the rooms, the pool and everything (+)jr suite is very comfortable, the pool area as well (+) nice pool (+) also the pool area was great for the baby to play around and the staff were friendly and (+)the grounds and the pool were nice, the staff was great

good breakfast which was not included in our arrangement

property is beautiful with a very friendly staff. amazing breakfast of choice included.

the only think i didn t like was not having wifi in the room

gorgeous cabanas, comfy bed, lovely shower and good breakfast

had an amazing experience, with good food and drinks, perfect spot at the lagune, a nice swimming pool and the rooms are very clean

pool isn’t a pool more like a water feature and there isn’t anywhere to sunbath but there is a

shower, comfortable beds, sliding doors opened to our own deck with hammock with view of the pool, garden and lagoon

small pool

the pool is very nice but the water is cold

we never had any problems getting a sunbed by the lagoon or the pool

the view of the lake across the heated infinity pool was unbeatable though

location is fantastic the sun decks the infinity pool the garden is magnificent

pool area and sundeck were also top notch

stunning at night and infinite pool with a view was a treat

the room is simple and but conferrable. the shared kitchen and pool were a nice bonus.

pool, the hammocks outside

enjoyed our stay: quiet, comfortable room, nice shared kitchen, clean pool, parking, friendly staff

clean, comfy, nice pool, well stocked open kitchen

pool is small but always nice and

location, my bungalow, my private little pool, the bar, the staff, the garden, the cure and kindness, the beds, the snacks

location right on the water with a big back yard small pool and nice dock to look out onto the seven shades of blue water

the music played around the pool was appropriate for a laid back relaxing holiday

the pool is small and a bit dirty, they should put an outdoor shower so people can wash away the solar

we stayed in the bungalow with garden and pool and it was exactly what we hoped for

beautiful pool and perfect place to relax

nice, clean pool in green garden

the hotel is really quiet and relaxing , loved to chill by the pool and there is also a very nicer restaurant with wood oven pizzas

have liked a little fridge to keep the beverages/water cold, to enjoy at the pool or on our lagoon excursions as it's very hot and humid out

the pool area was also lovely, and it was only around 30 minute walk to the centre, but it’s very

location close to the lagoon visible from the pool area. room comfortable and spacious.

pool

great value for money, basic but with towels, pool, hot water and near to bacalar center

the view from the pool is great and it's quiet despite being on the main road

washroom is dirty and the swimming pool is dirty

very nice area on lake with kayaks and paddleboard and a nice pool

hamacas and pool for relaxing under the palms just in front of the rooms

but they did have chairs out there and i saw most of them had a hammock hanging and there was a pool view with cool color changing lights, all that said they were super nice, on call staff and

the room with the pool on the roof was worth the splurge

we also enjoyed the pool and the nice atmosphere

we especially enjoyed the outdoor grill and pool

place is family-owned, is kept clean, and has a nice-sized swimming pool

very nice hotel with nice grounds and swimming pool with outside communal kitchen and free drinking water

its in the garden right next to the pool and room

the property was beautiful, well maintained and the pool was especially lovely.

the pool was very refreshing on hot days, and the facilities were spotless

and exhaust from nearby road, dark inside tents, chlorine in pool, dirty stinky hand towels, trashcans were hard to open

authentic, the swimming pool was nice even if we weren’t at the hotest period of the year

the pool was always clean and there are chairs to lay down and relax

the pool is kept pristine and is a lovely feature, especially when lit up in the evening around all of

pool wasn’t full to where the water line didn’t reach clean out baskets

the pool was small but perfect for what we needed

and the water of the pool was cold

clean and big rooms and a nice pool

beautiful swimming pool. available kitchen and coffee. cozy rooms.

it was nice having the swimming pool the kids enjoyed that

the pool not being open at late hours.

i enjoyed the breakfast buffet and the pool

pool is great for kids too

the pool hours!!

the pool was the best part super private

and the lagoon 5 min by car or 20 min on foot i liked the mayan decorations around the nice pool and in my room

fantastic stay couldn’t fault it pool was awsome pods where amazing wifi was good

pods are small but well thought out with super comfortable beds, there's hot showers and a nice pool to relax in

clean, pretty, brilliant food, refreshing pool, cannot complain 10/10

was no pool lounger around the pool for sunbathing

breakfast was nice, free bikes to use and the pool en rooms were very clean

great value in bacalar, particularly as it has a pool.

pool staff

service from the staff, the cleanliness and the overall facilities in cluding the pool, the fridge in the lobby and the coffee in the morning were all great

there was also a pool but we didn’t use it

nice pool, good breakfast, quiet area.

the pool and bar area are awesome, the perfect place to relax for a few hours after a long day and the

the pool is awesome (they have a platform you can jump off ), breakfast is delicious (get the banana

great pool area, friendly staff, fantastic food. i would recommend this place to anyone.

a bit loud music at the pool, but it's all about personal preference.

was able to lie by the pool, the room was nice and air conned, breakfast was delicious and staff were

with only 6 rooms, all facing a lush inner courtyard with a pool, it felt like staying at a small boutique hotel/sanctuary

comfortable nicely decorated rooms with wifi, ac, little fridge and really beautifull garden with pool

of a garden and lovely pool

wifi in room sucks but works great in chair right outside your door, pool.

we loved the garden which was very well looked after, and a beautiful pool which we enjoyed

great amenities, pool and breakfast spread every morning

perhaps having chairs around the pool would be a good addition

perfect spot and swimming pool

was clean and spottles, bed was comfortable, tv and av works as they soppose, spcious room, pool

the room, the beds, the cleanliness, the pool, all perfect

music from neighboring property at noon and in the evening at the pool from other guests on serveral days

nice and clean room with a good pool in the centre of towm. very friendly stuff.

has a pool but we had to wait for them to service it before we could swim

location was perfect, and there was a clean pool on the property

the pool is great, good size and clean

the room was large and very comfortable and cleaned every day and the pool was fantastic after a hot day

it has a tv and fridge and a lovely outside area where you could use the pool and have breakfast

clean, pretty big room, sitting outside, pool and we really appreciated small fridge and coffee machine

nice pool. large and comfortable room.

it is a fantastic space with a balcony, pool, garden, incredibly comfortable bed, fridge and excellent wifi

great pool

friendly helpful staff, nice breakfast, nice room, bathroom, hot water, soft sheets, nice pool

pool is open until 11/12 at night, that was so nice

pool area is great to relax in and the staff are super friendly and helpful

pool was pretty dirty. breakfast process could be a bit more straightforward

internet didn’t work for most days - pool was very dirty so we didn’t go in - no cleaning our

the pool area was very relaxing and the stone huts were quaint and very dark which allowed for very

outside shower bathroom. ac, nice pool area

swimming pool was closed for a day.

i did not use the pool, it was a bit cloudy

the apartment was nice! the pool, everything was cool

no pool like advertised. no king bed either.

kids loved the pool and they made sure to tell us that they would provide towels for the pool

the bathroom was not clean enough... the pool is little..

walk from ado bus station and city center swimming pool (although due to lack of time i could not use

lovely interior pool,patio,bar area; included good breakfast

the pool was really nice, comfy beds, clean room, friendly people

very clean and new. modern rooms, rain shower, pool clean with water fall. overall enjoyable.

pool area and cool room

modern, pool and restaurant were nicely situated

i would say the swimming pool is a bit small though.

nice pool area which we thoroughly enjoyed

pool is great

the pool, the location and price ud83dude0d free breakfast and the food was very good too

d smelled lovely), the pool was amazing and the staff were super friendly

was really near from the lagoon the service was great the pool the best

new building, great big room, nice pool

gardens inside the corridors and around pool area

i loved the vibe of the hotel with the pool and the calm area .

very warm and fast, the staff treated us very well, the room is spacious, fresh and clean, the pool area was enjoyable, it has lounge chairs, tables and chairs for a good afternoon, they have

also the pool just to feel good

the pool is in the shade.

they booked us a sailing tour which was amazing and the pool is really cute

wonderful accommodation, incredibly beautiful gardens, pool, and roof deck

hotel doesn't have a swimming pool but you will hardly need one because of all the swimming on the

and informative staff, really comfy bed, great little pool area and well located in town

nice staff, spacious and clean room, nice pool

no breakfast or pool access included

clean and beautiful place with nice pool and area to relax

friendly staff, spacious room, clean, nice pool area to rest

location, nice and cozy rooms, pool, breakfast - you got all you need to relax in this small village

is a very nice little hotel with comfortable rooms, a pool and a little restaurant

hotel is located in central bacalar with a relaxing pool area

pool clean, though not heated was in partly sunny location

room, pool, location

kids enjoyed the clean pool and rich breakfast

the pool area is lovely and perfect for relaxing, and breakfast in the morning was good and abundant, a

the room is nice and big with the pool view

the balcony on the swimming pool is nice and the beds are very comfortable

we didn’t use the pool as we arrived late and left early

loved the pool area, surrounded by lush greenery, and the relaxed vibe

pool area with palm trees and comfortable lounge chairs quiet comfortable room great location

the pool is a great addition, and my son loved it here

had a nice sized pool, very clean and quiet, good security and morning coffee facilities

nice pool, friendly staff, free rental bikes and umbrella

there was a cute bar area by the pool but i havent seen an employee there during my stay

the room was quite spacious with a view of the pool

nice little and quiet hotel. with huge rooms and nice pool.

the water didnt work untill say 8-9 am.. pool water was not very clean

pool was gross and needed cleaning and maintenance

of welcoming guests who look for a quiet, tastefully made oasis - the intimacy of the rooms and pool spots (every couple of sun-beds are divided by a batch of flowers and greenery), great

was great about the property, from the pool to the restaurant, i will definitely stay there again

we had to spend some time at the pool and outdoor spaces which were extremely pleasant

the pool is beautiful and excellent breakfast and staff

we loved the landscaping around the pool, our balcony, the helpful, friendly attitude of the staff and the whole experience

the hotel is very beautiful and has a small pool which we didn't use but looked clean and nice

the room was spacious and clean, the pool lovely, and the staff genuinely friendly and very helpful

great boutique style hotel with comfortable rooms, a beautiful garden with pool and quirky decor

very friendly and helpful staff the cats and dogs the garden with pool

the hotel itself is beautifully designed, with a relaxing vibe, a lovely pool, and cozy sitting areas that make you want to just stay and unwind

the pool was so heavenly, very clean and perfect temperature.

there’s a nice pool to cool off in the heat

the pool and the proximity to the bus station. the room in general was very nice to.

great staff, comfortable rooms, great to have a place to relax by the pool

really helpful and kind staff, lovely space to hang out in the garden and by the pool

saltwater pool, huge comfy towels, nicely appointed rooms

nice staff, good breakfast, comfortable and nicely furnished rooms and beautiful pool

the pool area was so cute and a great place to read and relax they also booked me with the adventure,

very clean great pool great service and staff good location great breakfast

a little oasis in quite a rundown area lovely staff great breakfast could really chill by the pool in extremely comfy loungers or hammocks

the entire architectural design is absolutely stunning. the pool area, the restaurant & bar

pool is quite shallow and there are not a lot of places to sit in the sun

the pool was heated ud83dude04 in the morning, it can be a little noisy in the room with cars passing

and decor were beautiful; staff was great; comfort of bed was perfect; loved the shower; pool was perfect for cooling off

we used the pool every single day and the spa was great as well