gas grills out by the pool

also the pool area was very clean but the water was very cold and it would be attracted to the hotel if the

key card didn't work on the back door next to the pool at night

not to mention a nice pool area with grills to barbecue and work out facilities

amenities, beautiful pool, great work out options

pool

location, cleanliness, pleasant staff, quiet, modern, good breakfast!

clean, comfy, breakfast and coffee :)

everything!! staff was amazing, it was clean and comfortable and breakfast was good.

price, location, cleanliness, friendly staff, good hot breakfast.

perhaps some shade over the pool in summer.

pool closed due to covid-folks might want to know that also

due to covid we did not utilize the pool

2nd floor smelled like mold. pool hours 12-5 pm.

the pool was only open until 5 pm

the pool & whirlpool has a lift

the pool was closed and locked so ealry

nice little pool/patio area

bed pool

price and food was a very good value. overall it was fun and really enjoyed the pool.

dirty, stinky, poor bed quality, pool was nasty.

pool was nice but a little dirty and by the road the cleaning staff was very nice and made sure i

pool was not able to be used according to manager

pool was extremely dirty and looks nothing like the pictures

was no full breakfast like displayed the pool was not working they over charged me i still had to pay 111

the pillows were worn and flat one of our towels had a big yellow stain that looked like poop the pool had so much chlorine

very clean room and pool. good location.

has a pool and it’s privately owned

pool was nice, but pool area was in disarray stuff scattered everywhere

pool wasn't cleaned

that i couldn’t enjoy the pool but i know the reason why so it wasn’t a big deal

breakfast, pool , and the beds are so comfortable.

great experience even for concert they had it all organized clean pool was cool and clean will stay

pool

there is even a ramp to the pool area

country club atmosphere; nice room; great golf; full length swimming pool

my wife spent 2 days by the pool while i was playing golf and she also completed the staff

the pool, room, staff and food were exceptional

the golf course, the pool, the staff and the food!

the golf course top, the pool area lovely, excellent restaurant with good food and great service

wish the pool was heated.

enjoyed the pool and the breakfast the next morning

clean , quiet, nice clean pool

men drinking at the pool

thought the pool would be warmer.

breakfast included, parking comfortable, pool nice, everything clean

location for universal studios, room was clean and comfortable, we overlooked the back facing the pool, a little bit of noise from the road but not enough to be an issue

great pool.

the rooms the facility everything was great the pool

reason we stayed was because of pool, they didn’t inform us it was closed our entire stay or we wouldn’t have stayed here

location express passes bar area by pool food

the cocktails at the pool are gorgeous but very expensive

great pool area & poolside bar was nice too

- great nights sleep snack shop has lots of variety for all times of the day lunch at the pool bar with a giant cocktail just has to be

loved our pool view, room 6050

pool

not always easy to figure out how to navigate between buildings to check in area or pool

beautiful pool and room

the view the hotel has at the piazza it would be nice to have a drink without having to go to the pool

it was great, loved the pool!

the swimming pool looked nice and hotel had self operated washing machine and drier

pool area was clean

the pool was not heated. it was freezing cold where tourists were not used to that.

could not resist the spa and pool

the pool was pretty old

the exterior near pool is not maintained daily

the pool is very hard to find, parking is difficult

there is a small gym and pool if that interests anyone

cept for the pool)

pool was good

minutes from universal studios and around 12 minutes from sea world and aquatica), the pool and the hot breakfast and its variety was great

was so convenient to universal and islands of adventure the breakfast was hot, the pool was clean the beds were soft - the shuttle was on time, the drivers friendly staff was

the pool was warm and the staff was awesome.

pool wasn t a heated one

the pool was not clean

the pool is quite small.

i would have liked a hot tub, in addition to the pool.

was gardens water flood on nights time at the gardens location and near to the surrounding the pool areas, was wast of water, you may need to change or do something to stopping watering in

pool area could be a little bit bigger for the amount of people that come but we didn't do the pool

hotel had a nice pool, and was in a good location

the swimming pool should be cleaned and temperature controlled,

swimming pool doesn't have a heating thing and so the water is really cold

beds little stiff but not terrible. no pool towels had to get from front desk.

good breakfast and nice pool

fireplaces, pool was great!

pool bar drinks way over priced

pool area

staff was super friendly. room was very comfortable. loved our cabana at the pool.

staff was great, pool was great too !

nice property with great pool

close to volcano bay , the slide pool , lazy river pool ,private entrance to volcano bay , lifeguard on pool all the

the pool, the rooms, the view

two pools on each sides

distance to volcano bay, starbucks on site, pools and lazy river were great

the pools at the hotel were like another park in itself

staff was great. location perfect. pool and bar very clean

pool and toowel amenities were great as well as gift shop an access to starbucks and pizza shop

environment was exceptional with an outdoor lounge area with fountain and fire pit as well as the pool and hot tub area

view and pool

the pool was gorgeous and facilities were beautiful.

the pool and hot tub were perfect temperature and had a decent available use time

pool was great

were told upon arrival that the pool was under construction and that we'd need to walk to the neighboring hotel to use their pool

is good, beds are comfy, pool is great, housekeeping keeps you stocked on towels and it's like a home away from

the breakfast was great and the pool and jacuzzi and bed was comfy ☺️

the location. and the shuttles and the heated pool

pool with a separate kiddie section

pool and the games outside

they also have a pool, jacuzzi, and water sprinkler which the kiddies loved

the pool, the rooftop bar

a pool

my kids loved the breakfast and pool

the pool and definitely the cleanliness

the safety the pool and the cleaning of lobby and breakfast area staff was friendly and helpful

everything was great. breakfast was good. kids enjoyed pool. the room was clean.

property was walking distance to the parks and there were beautiful grounds, restaurants and pool

rooms are great and the pool is fantastic

beautifully decorated. pool area clean and water warm

at night our boys were in swimming in pool whilst

a game room, pool with poolside activities

was construction while we were there, the pool was closed and the elevator on our floor didn't work we had to use the side elevator

the pool was cold it was not a warming pool

we enjoyed the pool, room, location. everything was great breakfast and restaurant awesome.

loved the pool and that it was open later

shower turned the entire bathroom into a mini pool

the pool is 24h and clean

the whole wall opens up to fire pits next to the pool

staff very friendly, spacious environment, cleanliness with every thing, kids loved the pool

sewer smell near pool the whole stay

nice pool and free breakfast.

staff, room, free breakfast, pool, amenities

a heated pool, pool was very cold so couldn't swim

swimming pool was very small and didn't seem clean

the bed are hard need a bigger pool.

nice pool and generous breakfast selection.

room was clean and the pool was beautiful and has a nice shallow area with sitting ledge

texas brazil amazing steakhouse right next to it great staff great location extremely clean nice pool nice jacuzzi nice outdoors to drink coffee in the morning at the garden

the pool and hot tub are spotless as was our room

wish pool was open later.

i liked that it had a pool and that they had a free shuttle service to the theme parks.

no jacuzzi outback by the pool

swiming pool is too simple

the shower needs a little bit more cleaning. the pool was small

pool area was excellent as a nice place to top up the tan and relax after the visit to the parks

the pool was not in service or usable during our stay

was nice i like getting up and having breakfast the kids enjoyed the pool everything went very

the pool looked great but it was 50 when we woke up

stayed here, rented 2 rooms my kids had a blast in the pool

was in a convenient location and the pool was a decent size

the boys really enjoyed the pool and the beds were extremely comfortable

didn’t like the pool and the view this time was not that good from our room felt like i want to go out not to stay

the pool wasn’t stocked with towels.

large room, good breakfast! pool, rooms clean

wish pool was indoors for rainy days.

pool was a little too cold for my liking but still useable

awesome stay! big room, nice breakfast, pool, nice staff members!

nice pool, great towels

can't because everything was perfect, the staff, the management, the pool, the location

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes there are hot winds coming

great pool and clean rooms with great pampering from staff.

nice pool and a good breakfast for the price.

the pool is nice

i like how the pool stayed open late & bar . it was good vibes .

the room is big enough, it has a pool and breakfast

the pool and just in general it was nice and quiet and the staff was nice too

weather and the pool

pool and friendly staff

lots of chemical's in the pool

kind of mean for meeting me for the 1st time, one lady actually yelled at me for sitting in the pool area too early until she seen that she could actually have a conversation with me

staff fantastic, clean accommodating and close to everything. pool area cl

10/10, cleanliness 10/10, staff 10/10, breakfast 10/10 (you must pay for it) room 10/10, pool 100/10 amazing pool, i came with my family everything was perfect

nice pool area

breakfast hot waffle by the pool staff beatriz was lovely and warm welcome and front desk settle my account in no time

the pool

my family enjoy the stay and my kids love the pool

good sized room, free breakfasts, nice pool, polite & friendly staff.

the heated pool was great

excellent, very clean rooms, nice pool and hot tub, good breakfast, prompt shuttles to universal

did not have time to use the pool, but it looked really nice

pool area was in need of some updates. a number of the lounge chairs the mesh was ripped.

the pool was open and clean

clean, close to everything, extra clean pool; with a deep end!!! shop for mid-week bargins.

poolview is

pool warmer. did not seem to be heated

it has a lovely pool, the rooms are very spacious and even has a jacuzzi in the room

negative would be that no balconies in this (and all newer hotels in orlando), pool area small and not real outdoor space to chill

is not that we didn't like it but the pool was a lot smaller then we thought it was going to be

staff was constantly cleaning areas, surfaces, elevators, and pool. pool was small but relaxing.

new, clean, breakfast buffet includes, pool area is nice.

we thought it was a great price for just having all these things but then there’s a pool, fitness center, and feee breakfast

pool

location, room, cleanliness, tiki hut, pool area

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

the pool was beautiful, very comfortable temperature especially when it was chilly at night

the pool area

pool

pool

pretty outdoor pool

the pool was great after a long day of travel/walking

pool is nice and water comfortably warm

like the pool being so cold and only having 1 hot tub there should be more, i didn t like there s no

room was clean and comfortable , liked the cafe , and nice pool

the hotel is close to everything, the pool and hot tub and rooms are very nice

very clean, comfortable bedsawed pool.

the pool and the location

people partying by pool at 2:00 am

very clean and good breakfast, nice big pool and free shuttle to theme parks. great price!

pool and bar was nice

the pool was awesome

free breakfast in the morning :) i nice pool for the kids and also a bar for the

the pool was my sons favorite

i would have like the pool to be open a little later than 6.p.m.

the pool was nice and the proximity to pizza hut was a plus :)

pool water was cold

couldn't get extra towels,nor were there any pool towels

place, it was very clean, and the location was the best, everything was a walking distance, the pool was clean and spacious, will definitely come back

friendly staff, great pool

the pool area was clean and very inviting, the location was excellent, all good dining choices within a

pool area lovely always clean plenty of sun beds & proactive pool attendants underwent training

the hotel and pool public areas were spotlessly clean and there were plenty of sunbeds available

was clean, the room was nice, it had a pool (although i was too tired to use it), and it had a great continental breakfast

was great, the staff, the cleanliness, the breakfast, the complimentary coffee, the pool & hot tub, & the distance from the universal parks which were our main reason for visiting,

pool was a little dirty so we didn't swim

pool is okay , we normally

pool and jacuzzi a little dirty .

checkin, very clean, modern, exercise room, pool, great staff, great complimentary coffee, and great location

the salt water pool and gym were nice facilities

pool close too soon

wish you all had an indoor pool!

nice hotel and pool, close to the parks

the big clean room that amply housed me and my 20 year old twins, breakfast, the lovely big pool and hot tub, the club level with all the amenities, including plenty of sun round the clock

like the parking, had to pay to use the gym, pool closed at 8pm in florida

the rooftop pool and jacuzzi were under construction and i really wanted to enjoy that

view over the lake swimming pool staff so friendly great value for money good

very clean, i love the pool, everybody friendly super happy.

value for money. pool was amazing.

rooms were clean, staff friendly and helpful, pool area was great. bartender was fantastic!

and comfortable beds beautiful milky white linen with upto ceiling windows with lovely view pool and hot tub were well maintained

the pool hours, closes too early.

the pool hours closed too early

not much offered like game area or family games or yard pool games etc

hotel bar and pool don’t close till 11pm

it was very clean, it had happy hour in the bar, the swimming pool was nice.

my family loved the pool

loved the pool!

pool its amazing, the view also… it has alot of store and restaurant nearby so its perfect for

very big and comfy bed. pool very clean. close to local amenities

pool is nice

the pool is nice, the location came in handy, access to public transportation and shopping.

the pool should have towels downstairs… and ut should be working the ice machine

music at the pool on sunday site up against the building- and even being 18 floors up the bass was quite

they had a happy hour at the pool bar and were walking distance to 7/11 and some restaurants

back to the pool after it quit raining and was told the pool was closed

the pool was sensational

shower curtain wasnt long enough for the style of shower so after each use there was a pool of water outside the shower

the pool was a little bit dirty

the pool was very relaxing and clean

very very clean ..staff was very kind,and helpful...pool area was also very clean

staff members were all nice and loyal. only 1 dissatisfied with pool spa not working properly.

the pool area was clean

great location beautiful pool...very tropical

our rooms were cleaned spotlessly every morning, there's a nice pool, and a great free daily breakfast with fresh waffles, toast, juices, muffins, yoghurt, etc

the pool was great!

location, pool and breakfast. staff friendly and helpful.

very clean, the pool was also nice! the room was very comfortable!

we enjoyed the pool, work out room, breakfast, as well as doing our laundry

pool was small but not a major thing

the pool is locked after 10

everything is perfect except swimming pool.

pool is little small but nice and clean and pool towels

i did not like that the pool did not get afternoon direct sunlight!

service is top tier, pool was amazing and great location

everything kids liked the pool

chlorine in the pool was so strong my sons eyes were hurting and irritated for a full day, his bathing suit that we

very up to date and cool back patio with pool, and grassy area to play games

the pool, it's too shallow. i know it's for families and their kids.

a budget hotel (but not cheap to me me), it was clean, well-located, nice pool and gym and very good cafeteria-style food

really enjoyed the pool, the extra amenities for example the quick service food area, the all you can drink cups and

parking *safe resort experience *4 working elevators *spacious rooms *comfy & clean beds *large pool & splash pad area *daily cleaning services for the room with fresh towels/sheets *dinning

there should be more activities considering the pool was closed alot

kiddos love the inside/outside pool

comfortable hotel with pool and jacuzzi

evening kick back was great/pool good/staff very helpful/price for value

pool was amazing

well priced for the area, excellent front staff, engaging help staff, great pool area, the evening meal provided was a great extra for this hotel

some noise from the pool pump.

the room clean and nice, the pools are good and close late that was really

the pools and fountain were absolutely beautiful

the pool area was very nice

pool and landscape was amazing! very beautiful and relaxing atmosphere.

liked our stayed at this hotel the pool its nice and clean the breakfast was very good and the staff was very kind

just wish the pool was open laterud83dude02

pool and hot tubs where great

the area is the best spot next to everything . and loved the outside pool and set up.

the room was clean a spacious great view of the pool that was also very nice and open late

resorts fees are charged even though we didn't use any of the pool, paddles boats, gym.

pool areas fun for kids

your amenities was great hanging around the pool area with the fire pit was awesome

the resort itself was nice with a nice pool area for relaxing and fun

had a nice swimming pool,the bar was excellent and the starbucks was good

we didn't see the pool open during our stay but that didn't bother us as the weather wasn't great and we were too

room hotel good and pool

the pool was closed

room,excellent staff,and pool area 3rd visit over 12yrs will be back breakfast good more fruit please

only one elevator working and pool was closed

what i did not expect had great staffing place was cold clean and they respect your property pool hours were amazing and very quiet with good security

pool area had some standing water after a heavy rainstorm

on the first floor i really appreciated his search to find the room for me the view was nice (pool/i4) room was clean and comfortable amenities,tv, microwave refrigerator,iron/ironing board,

the pool, the size.of the room, the bed was super super comfy. the staff was amazing.

far from universal, the pool is nice, breakfast is great as well

the breakfast was amazing, the pool was clean and all staff was super friendly

our room was refreshed daily and they do maintain a very clean and refreshing pool my kids never wanted to come out

couldn’t figure out the gate lock for the pool

very friendly outdoor pool and hot tub excellent breakfast

staff was wonderful! pool and hot tub was super relaxing. bed and pillows were nice.

and spacious, well-equipped with swimming pool and hot tub, great environment and location(very close to universal and outlets)

loved the amenities like the pool and courts

staff location unit cleaning swimming pool everything was great

the pool is great

great place, pool and park to entertain the kids

balcony with pool view

the room was awesome. pool was great.

we loved the cabana grill area down by the pool

very friendly, clean and quiet. pool was relaxing and beautiful.

though we didn t use the pool, we used the hot tub nearly nightly and it was glorious after a long day of wandering parks

the pool was closed our whole trip.

the area , the pool , and the staff

wish they had regular little stove instead of the plug in ones and the pool was small.

pool was clean

really liked the fact that from my room i had a perfect view of the pool

beds very comfortable, sun loungers by pool have deep mattress

service , staff , rooms always clean , towels at the pool , jacuzzi helps a lot after a long walk at universal studios

the pool was pretty although it was too cold to swim

nice room very clean and pool was nice

of parking, tiny tiny tiny pool, hot tub and fitness area closed instead of changed policy due to

great pool

pool is open until 10pm which is great

pool is great addition after a long day in the parks

decent breakfast, decent pool

location, free breakfast, coffee available all day, clean rooms, nice outdoor pool and friendly staff

small pool. kitchen area not opened.

swimming pool could have been bigger

we didn’t use the facilities but the pool and gym both looked small but equipped for what would be needed for a short stay

the buffet breakfast was excellent

comfortable bed, clean, spacious room, the outdoor lounge area and the breakfast and breakfast staff who were especially pleasant

got there and we were ok to wait weset by the pool and the desk clerk said give us an hr and we will have your room ready, we waited over and hr

close proximity to universal studios and restaurants as well as a nice courtyard and pool plus the friendly staffs

very easy drive to universal studios pool and tiki bar open late very clean and pleasant looking

the opportunity to watch the fireworks displays in the parks from our huge window overlooking the pool area

pool area was fabulous which our kids thoroughly enjoyed

small pool

both the pool and the bath water smelled over chlorinated

pool wasn't open, frig never was cold, room smelled like a locker room

the only complaint that i have is that the pool wasn't clean and i wanted to go swimming

the pool

cold pool water

location, very helpful staff, lovely hotel and pool area

room, pool, staff! i thoroughly enjoyed my stay! thank you.

i loved the pool and how close it was to everything

was clean the staff were very friendly and helpful it had a pool ud83dudc4dud83dudc4d it had complimentary

our kids especially enjoyed the pool

pool area is nice and the staff are all friendly

indoor/outdoor pool was cool

location was perfect and the breakfast was delicious. we enjoyed the indoor pool.

the outstanding breakfast, snacks came with our premium suite and was restocked daily, pool was clean, housekeeping visited everyday and had no problem restocking towels, happy hour was

the pool was big and they provided the proper essentials for accessing the pool

breakfast and pool was a great way to begin and end a perfect day.

water was cool in the pool

pool was clean and i was very happy with my stay

pool

the pool was for the 5 bedroom property was smaller than it looks in the online photos.

pool was sparkling blue

pool area, nice modern house.

the pool heater was not needed since it was a hot weather weekend

the pool area was great too, it was a really great time with my family

check in (was past 6p), fire alarms chirping in the room, toilets clogged, trash all around the pool area, food horrendous and the only people at the bar are the staff on the clock eating their

the pool and the water slides

in-room arcade, waterslides, pool

apartments were clean, quiet (we were far from the pool and water slides), and comfortable and overall very well equipped

the kids like the water park area

pool was heated through day and night we loved it!

pool

pool closes at 11, but people were in the hot tub and pool area at 2 am

nice location, loved the pool. was clean. met great people! definitely family friendly!

the pool area with music and bar

we didint like the pool it was dirty and it smells badud83dude14

where great, the hotel is in a great location and i will definitely come again, they have a nice pool to relax and a lot of dining places walking distance, and they have cop's walking around

location of my room and the pool. staff are great. especially rig night staff.

pool and pet friendly

small pool

the pool

the elevators are not the best, pool was closed

the room was spacious and the pool was great.

clean andco.fortable. great pool!

attractions we like the rooms have everything from hair dryers to ironing boards bar to swimming pool our go to first night stay prior to travelling

staff is very respectful and it's a very quiet i'll tell if you just want to relax the pool stays

pool area

pool needs a lot of attention, no towels when i took my kids for an afternoon swim, and pool had

the pool has no heater

the pool close early

the pool was clean the people was friendly

pool not cool to kids

it’s right next to kings bar and bowling alley/pool hall

the complementary contential breakfast, the staff and the pool

the sun beds there wasn’t enough.of them around the pool .