also, the pool was not accessible to guests

i didn't like the pool

didnt like the pool it was very small and a lot of people was expecting something big so they could get in but

the pool will likely never run

no indoor pool

the pictures make the pool look bigger than it actually is

also when we arrive, chemicals had just been out in the pool so we waited

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

no shade around the pool…

kept having to walk inside to the front desk to have someone let us in the pool area and the carpet seemed like it hadn’t been cleaned in a

the children being loud in the pool and running in the hall.

pass to gym next door was wonderful sauma pool equipment

the parking was great the room service was great also swimming at the pool was very comfortable

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable everytime i asked the

the pool area is really nice the kids enjoyed it

i wish there would have been more options in the morning. the pool is also closed due covid.

pool and courtyard were directly below our room and they were very nice

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

the staff, short time we had in the pool, and the nice size of the room!

pool and grill was excellent. customer service was excellent as well

ac didn’t half work i was hot all night and the pool was a nasty mess thing need to be updated cause they put me way in the bk of the building my

fact the pool was closed and the bedroom tv did work and no one fixed it to the next day (6kids no t

the pool was dirty so we couldn t enjoy that amenity

the pool heater was broken and we were never told about it until the kids went to jump in

i've never seen a pool this small...pretty much a

i could not use the pool

the hotel has a heated pool and whirlpool

such as the pool and hot tub, the workout room, and the laundry room

pool is very well heated

they have a pool and a beautiful indoor courtyard with plenty of seating

jenny at the desk asked to speak english and i needed to spell the word pool

the pool

we also visited the pool which probably could have been a little more clean but overall it was fine

did not like that i didn't bring a swimsuit and couldn't try your pool

pool not clean

pool was clean, air conditioning worked good, overall good experience

dirty carpet in the room, room needed up dating, the pool needed to be cleaned.

breakfast incl. coffee facilities in room. pool was great. free shuttle.

everything except the dirty pool lolud83dude05

my room was huge and clean, the pool was relaxing

the pool wasn’t open

close to pool hall an easy to find at a good price.

only thing that we didn’t like was the pool wasn’t open for the kids to swim they thought this was the worst trip

only thing i didn't like was the pool wasn't open and that was one of the reasons for choosing this hotel

everything is was great, pool was open i did enjoy it

the swimming pool got packed one of the days we were there and it wasn't people staying at the hotel

pool and rooms

the staff was very nice. the contential breakfast was on point. the pool was warm.

pool was locked during the hours it was supposed to be open on more than 1 day so i never got to

the pool was close but the manager told us why. they had just clean it

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

swimming pool was filled with insects

pool

breakfast, outdoor swimming pool, comfortable and free airport shuttle, uber eats provides food at the door, big parking space,

pool could have been warmer

kids loved the pool

nothing. wish we would have had more pool time, but we were so busy!

safe area, freshly updated, clean, comfortable beds, variety of delicious breakfast foods, nice pool

the pool area was clean and nice

the pool wasn’t clean from bugs and leaves

there were no pool towels provided so we had to dry off after showers with wascloths

heated pool, lobby nearly flooded in rain, rooms are really small, couldn't find the ice machine or a

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking areas

we were told the pool was available but was closed due to renovations

location, the beds was nice and comfrortable, nice up keep on the property, friendly staff, nice pool area

pool was not open

really cant see why people leave poor reviews about this hotel, very clean and new, the pool area was private and lovely (was there in dec so not really pool weather)

location gym pool great happy hour deals in restaurant bar

the pool outside was closed which unfortunately was not a too good of an experience.

nice pool area and on site restaurant/bar

the pool needed more regular cleaning.

my kids enjoyed the small swimming pool and basketball court

we loved our room- also, they have an awesome swimming pool!

comfortable, room was close to parking and pool

pool

pool was warm

the pool was down

no access to pool and no airport shuttle

couldn’t sit around the pool

pool need to be heated as well as hot tub and there is no spa otherwise excited

superb private balcony view of pool and i 10

pool view early mornings

location, peaceful, beautiful pool are

pool closed

the pool was outside and closed due to the weather breakfast choice were awful

the pool have to much bleach in it for kids

pretty pool

pool was not opened until after 10 am both days

my room was right in front of the pool and easy access to the elevator!

the swimming pool and the people who work there

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

the family enjoyed the pool and the beds are very comfy and staffs are great

pool was under construction

excellent location staff very friendly nice clean pool

they did have a restaurant and a snack corner, a pool, and gym area

the pool area was beautiful and parking was easy

pool had no sun shades for sun beds

pool area needs upkeep & no pool towels provided

pool.

the pool was very big

cigarettes butts in the pool

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

pool wasn’t clean nor heated, the carpet looked like it hadn’t been cleaned in years

room stunk. carpet filthy. pool not available for use.

location and the pool

were exceptionally clean as well as the pool area and had a welcoming smell

the pool is covered so no sun while swimming

the only issue was that the pool was not a heated pool.

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

the breakfast was bad. nice area though pool was extremely cold!

the hotel and pool were awesome

are accurate, beds very comfy, pool great (not a resort pool but good), amy and other staff very accommodating and professional

the pool was well maintained and a nice secure green area in the rear for lounging outside

rooms are modern and well appointed and the hotel has a pool and courtyard

large spacious room, nice pool area,comfy bed

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

the pool was small and not an appealing surrounding.

near airport with free breakfast and outdoor pool was open.

the pool was gery refreshing, but could have the leaves cleaned out a little more often

the pool was enjoyable

nice pool, gym area, and arcade room

wasn't sure how to gain access to the pool but i could have easily asked a staff

of the employees was by the pool with his shirt off smoking is marijuana

the pool was still closes :(

it was new, nice, and clean. pool was nice

very modern and clean. huge family room. very convenient for airport.salt water pool.

hotel was clean staff was friendly felt safe and at home breakfast was enjoyable clean pool

pool was closed because it was raining but we weren't going to use it anyway

pool, staff, breakfast

huge, clean rooms, free laundry, snacks, pool, work out room

were no extra towels and in new orleans heat for essence festival you need extra showers and pool should be open longer

everything was really nice, the rooms breakfast and the pool

only thing we didn't like is that there were a bunch of people in the pool area until 10:45, kids running around and screaming

beautiful pool and sitting area property also jas a laundry room

nice and spacious rooms, a large and beautiful courtyard area with a pool

outlets broken, microwave broken, phone broken, no lightening, pool disgusting, can smell people smoking pot all in the halls, carpets stained, ice machine on our

pool looked good, but weather was too cold

be made aware of large groups booked at same time, pool closing

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

we were next to gym and right by pool, loud noice went off every minute all night long

pool was closed no option for a grab and go breakfast before breakfast hours in hotel

the pool and deck were clean and well kept. the breakfast was complete and had a lot of variety.

clean, pool, friendly staff

only slight issue was that the pool was closed, however, it looked really nice and had a nice lounging area

pool was dirty multiple times i went down for a swim and couldn't get in.

pool was way too small and it is on side of lobby were everyone having breakfast can see

that the whirlpool had a problem so weren’t able to use it

location! and a sweet little pool to cool off in the afternoon.

the pool was horrible, just too small

the pool was fabulous

winter couldn't swim in pretty pool.

courtyard, pool, quiet ...loved the decor in the lobby

new with excellent facilities, especially the swimming pool area and the memory foam

the pool was nice and lit up

i also like the swimming pool which was decent heights to go swimming in

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

i really liked that the parking is gated. felt very secure. pool is also very nice!

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

beautiful pool and outdoor common area. like the little kitchen in our room.

the rooms were spacious. the pool area was amazing. the skydeck was lovely.

great facilities, like a heated pool/spa, exercise

larger pool.

fire pits around the pool, area for cold evenings.

pool was dirty

the pool was closed

i likes that they had a pool .

staff accommodate me for an early check in due to my long drive

nice pool and friendly staff. comfortable bed.

the room was clean and comfortable and the pool area is a lovely oasis

it was beautiful, and the pool was very nice

beautiful boutique hotel, good location, awesome heated pool for winter, nice bar!

pool beautiful

the decor and the pool.

the pool is heated so you can enjoy it even when it's cold

loved the warm pool which we used x2 per day the staff where all very pleasant and helpful

the staff especially the front desk ladies, the pool, the room, the decor, location in the garden district and to the street car line…

pool and hot tub not real clean. hot tub not hot.

no pool towels. dirty sock in closet, toiletries not replenished.

there is a outdoor pool and a nice breakfast room in the gardens

staff, spacious and comfortable room, nice size fridge and microwave, beautiful court yard, great pool and hot tub

pool was open and empty

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

rooftop gym and pool was a plus

the pool and the food

pool size but not a big deal at all!

pool and staff were great

no tv, bad flooring ,green pool, out of date bedding

the bracing nature of the pool is ideal for a

been spruced up a bit more, there's a pizza bar in the courtyard (we didn't eat there) and the pool

pool was closed during our stay, no ice machine and wifi was only available at cost which seems a

the pool was closed.

pool didnt looked like it hadnt been cleaned in a while, saw a bag floating in it and some leaves

the pool was gorgeous and the price was fair

pool closed at 730 but it said 10p on the app

the pool was closed.

the location also has fenced in parking and a pool and breakfast

that i couldn t get in the pool will be there for the summer time

the pool area was pristine

was really quiet wasn t bothered at night at all pool area was clean and nice gate closed at a certain time so that was nice area is not bad

the pool was awesome. clean. friendly helpful staff!

was clean and had a pool and free ice

that maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal drugs

i like the pool. i liked the security guards making rounds and staying visible.

u couldn't smoke around the pool area.

walking distance to a lot of places, rooms are clean, pool area nice

expected and they claim they only late check out was 12pm and also supply more towels for the pool we had to wait 45 min to a hour for a clean towel when we were at the

only pool was greenish

the swimming pool is great.

pool looked gross and unkept

called before booking and before check in to verify the pool is open as advertised and was told it was

the pool and hot tub was so dirty you can literally see the black dirty on the floor of both

the pool, omg, the pool is its small but just enough to have the most liveliest time with the others in

the pool is also very small, reminded me of a fancy kiddie pool

the pool was small

the rooftop pool was crowded but had gorgeous views and was really fun

couldn t turn ac off and the pool water looked uninviting probably due to lots of sun lotion.

the rooftop pool and sitting areas were nice and clean

there were board games for the kids and the pool area was beautiful

pool is nice but small, we loved the hot tub though

convenient location. pool and jacuzzi both clean and comfortable to use.

pool is outdoors and cold

the room was huge, very friendly staff, the pool area is very nice and the location was great

more dish ware, and that the pool was closed.

spacious room. beautiful lobby and rooftop pool.

didnt get time to try pool

pool still closed and housekeeping only comes every 3 days

only drawback was the pool being outside

small pool.

liked everything there wasn't anything i didn't like aside from the pool being extremely cold but that's more of a personal preference and the fact that we went in

pool was clean

wish the swimming pool was a bit larger but i do understand : place is just minutes away from downtown and property