also, the pool was not accessible to guests

i didn't like the pool

didnt like the pool it was very small and a lot of people was expecting something big so they could get in but

the pool will likely never run

no indoor pool

the pictures make the pool look bigger than it actually is

also when we arrive, chemicals had just been out in the pool so we waited

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

no shade around the pool…

kept having to walk inside to the front desk to have someone let us in the pool area and the carpet seemed like it hadn’t been cleaned in a

the children being loud in the pool and running in the hall.

pass to gym next door was wonderful sauma pool equipment

the parking was great the room service was great also swimming at the pool was very comfortable

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable everytime i asked the

the pool area is really nice the kids enjoyed it

i wish there would have been more options in the morning. the pool is also closed due covid.

pool and courtyard were directly below our room and they were very nice

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

the staff, short time we had in the pool, and the nice size of the room!

pool and grill was excellent. customer service was excellent as well

ac didn’t half work i was hot all night and the pool was a nasty mess thing need to be updated cause they put me way in the bk of the building my

fact the pool was closed and the bedroom tv did work and no one fixed it to the next day (6kids no t

the pool was dirty so we couldn t enjoy that amenity

the pool heater was broken and we were never told about it until the kids went to jump in

i've never seen a pool this small...pretty much a

i could not use the pool

the hotel has a heated pool and whirlpool

such as the pool and hot tub, the workout room, and the laundry room

pool is very well heated

they have a pool and a beautiful indoor courtyard with plenty of seating

the pool wasn’t open

the pool wasnt opened.

everything is was great, pool was open i did enjoy it

would have liked to use the pool!! oh and minor issues with keys!?

everything was great but pool was still out of commission

jenny at the desk asked to speak english and i needed to spell the word pool

the pool

nice looking pool although no time to enjoy it lovely

pool, room

did not like that i didn't bring a swimsuit and couldn't try your pool

i felt like the outside area like parking lot and around pool could have been cleaner.

pool was locked during the hours it was supposed to be open on more than 1 day so i never got to

yes everything is fine and i will be back love the pool

the staff was very nice. the contential breakfast was on point. the pool was warm.

the pool is lovely

everything except the dirty pool lolud83dude05

pool was clean, air conditioning worked good, overall good experience

pool was really clean and a decent temp and size, i had an early start at the airport so it was

the front desk told me the pool was open but they got to the pool it was really

dirty carpet in the room, room needed up dating, the pool needed to be cleaned.

the pool is kind of small, but we were the only people in it, so it was nice

the hotel and pool were awesome

clean, quiet, good value and an outdoor swimming pool!

pool was very nice

the pool, the balcony, the beds, the kitchenette area, the bathroom, the location where all really

location, the beds was nice and comfrortable, nice up keep on the property, friendly staff, nice pool area

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking areas

encountered noisy group of teenagers, pool water tracked into lobby & elevators

the pool was closed the bathroom ceiling had a leak and no free breakfast.

advertised pool table never saw one the elevators are very

we loved our room- also, they have an awesome swimming pool!

the rooms were big and clean. the hotel was quiet. pool was big. we really enjoyed our stay.

comfortable, room was close to parking and pool

my kids enjoyed the small swimming pool and basketball court

there is a lovely garden space that we did not use, but with a pool, basketball area and lounging in shade

pool closed

the pool was outside and closed due to the weather breakfast choice were awful

location, peaceful, beautiful pool are

the pool

once again we reserved a pool side room, and was put in a room with a brick wall view

excellent location staff very friendly nice clean pool

pool was under construction

they did have a restaurant and a snack corner, a pool, and gym area

the hot ub needed to run for at least 30moins for the water to be a higher temp than the pool

you don't get free breakfast and there is no indoor pool

pool area needs glass for 2 of the tables, only 1 table with a top, other 2 tables have no glass

my kids enjoyed the pool and the breakfast

pool

swimming pool was filled with insects

kids loved the pool

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

room stunk. carpet filthy. pool not available for use.

pool looked like it could use some chemicals

that the pool was not open your need to update your website

pool wasn’t clean nor heated, the carpet looked like it hadn’t been cleaned in years

the only issue was that the pool was not a heated pool.

the breakfast was bad. nice area though pool was extremely cold!

the pool is covered so no sun while swimming

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

were exceptionally clean as well as the pool area and had a welcoming smell

the pool wasn’t clean from bugs and leaves

safe area, freshly updated, clean, comfortable beds, variety of delicious breakfast foods, nice pool

very clean very polite service was excellent breakfast was great pool was clean rooms was clean

the pool area was clean and nice

breakfast was great and the kids enjoyed the pool.

kids loved the pool and i loved the location

that the whirlpool had a problem so weren’t able to use it

the pool was fabulous

comfortable bed, bathroom nice and clean pretty interior, cute pool, complimentary

location! and a sweet little pool to cool off in the afternoon.

nice pool area and on site restaurant/bar

pool looked clean and refreshing but didn't have chance to go

location gym pool great happy hour deals in restaurant bar

pool was green

everything . the pool the room. the free breakfast. the workout room. and the restaurant

the pool was down

pool closes at 8pm...not good

couldn’t sit around the pool

could not use pool. was under renovations.

loved every thing else check in lady attitude was excellent and pool was for kids only and bc i have a 5 year old ,it was awesome

were no extra towels and in new orleans heat for essence festival you need extra showers and pool should be open longer

courtyard with saltwater pool, big gas fire pit, and lots of seating

only thing we didn't like is that there were a bunch of people in the pool area until 10:45, kids running around and screaming

everything was really nice, the rooms breakfast and the pool

nice and spacious rooms, a large and beautiful courtyard area with a pool

be made aware of large groups booked at same time, pool closing

pool was dirty,(they blamed rain but stay at other hotels w rain & pool was clean)

outlets broken, microwave broken, phone broken, no lightening, pool disgusting, can smell people smoking pot all in the halls, carpets stained, ice machine on our

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

pool was very cold

the room definitely had a funky smell and the pool was dirty.

pool was not opened until after 10 am both days

everything was great for price!!! pool nice and big

the swimming pool and the people who work there

only real problem my family and i ran into was the very pretty pool was not open for swimming

hotel and breakfast extremely high..pool was ok but did need to be cleaned..

the pool was very big

the pool area was beautiful and parking was easy

no indoor pool

spacious rooms. great pool.

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

and the door by the pool is always propped open

the pool was small and not an appealing surrounding.

near airport with free breakfast and outdoor pool was open.

the pool was enjoyable

the swimming pool was good

winter couldn't swim in pretty pool.

new with excellent facilities, especially the swimming pool area and the memory foam

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

nice pool area

pool was closed

it was new, nice, and clean. pool was nice

pool was closed because of covid.

i wish they had an indoor pool.

i didn't get to swim in the pool, but it looked nice

very modern and clean. huge family room. very convenient for airport.salt water pool.

pool is located in an area that does not get direct sun at this time of year

pool area is nice

breakfast was great, pool was nice, the room was perfect for what we needed

pool, staff, breakfast

i really liked that the parking is gated. felt very secure. pool is also very nice!

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

pool was dirty multiple times i went down for a swim and couldn't get in.

clean, pool, friendly staff

pool was closed no option for a grab and go breakfast before breakfast hours in hotel

stale boxed milk curdled in my coffee was told pool was seasonal by one front desk night time receptionist, then told in the morning it was year

only slight issue was that the pool was closed, however, it looked really nice and had a nice lounging area

beautiful pool and outdoor common area. like the little kitchen in our room.

the rooms were spacious. the pool area was amazing. the skydeck was lovely.

great facilities, like a heated pool/spa, exercise

larger pool.

fire pits around the pool, area for cold evenings.

nice pool and friendly staff. comfortable bed.

it was beautiful, and the pool was very nice

beautiful boutique hotel, good location, awesome heated pool for winter, nice bar!

the room was clean and comfortable and the pool area is a lovely oasis

the pool was closed.

the location also has fenced in parking and a pool and breakfast

the pool was gorgeous and the price was fair

pool didnt looked like it hadnt been cleaned in a while, saw a bag floating in it and some leaves

pool closed at 730 but it said 10p on the app

was clean and had a pool and free ice

was really quiet wasn t bothered at night at all pool area was clean and nice gate closed at a certain time so that was nice area is not bad

the pool area was pristine

that i couldn t get in the pool will be there for the summer time

the pool was awesome. clean. friendly helpful staff!

like to have wait service at pool instead of standing in line to get food

loved the warm pool which we used x2 per day the staff where all very pleasant and helpful

the location, the beautiful bar and the pool.

no pool

the pool was nice and the location was quiet but close to everything

things i didn't have in the room were given when i asked and most of all my kids loved how the pool lit up into different colors

pool and hot tub not real clean. hot tub not hot.

we loved the location, the pool was perfect

staff, spacious and comfortable room, nice size fridge and microwave, beautiful court yard, great pool and hot tub

pool was open and empty

the bracing nature of the pool is ideal for a

the swimming pool

, the pool & courtyard, close proximity to city park (we rode our bikes down the 5 miles of magazine st

pool was closed during our stay, no ice machine and wifi was only available at cost which seems a

been spruced up a bit more, there's a pizza bar in the courtyard (we didn't eat there) and the pool

the pool and the food

pool and staff were great

beautiful hotel with lovely pool area and great bath products and service, fabulous location

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

pool size but not a big deal at all!

that maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal drugs

expected and they claim they only late check out was 12pm and also supply more towels for the pool we had to wait 45 min to a hour for a clean towel when we were at the

walking distance to a lot of places, rooms are clean, pool area nice

i would have loved 24/7 access to the pool and fitness center

u couldn't smoke around the pool area.

size of the swimming pool

the pool was small

the pool is also very small, reminded me of a fancy kiddie pool

this also generates an easy flow of conversations, particularly around the pool

pool went only to 4 ft and although the bar by the pool is open til 10 you are not allowed in the

the rooftop pool and sitting areas were nice and clean

convenient location. pool and jacuzzi both clean and comfortable to use.

there were board games for the kids and the pool area was beautiful

pool is outdoors and cold

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

free full breakfast outdoor pool

wish the swimming pool was a bit larger but i do understand : place is just minutes away from downtown and property

pool was very small

only drawback was the pool being outside

small pool.

also amazing rooftop pool and bar area

rooftop pool and bar, small gym but top of the line equipment, coffee shop, extremely large lobby with bar

amazing roof top bar and pool. great coffee bar and location is perfect.

staff, pool was an added treat

great bar, restaurant, cafe and roof top pool with bar

beautiful pool area, to bad it was too cold to use it

more dish ware, and that the pool was closed.

the room was huge, very friendly staff, the pool area is very nice and the location was great

the roof top pool had more facilities, bar wasn’t open but a couple of vending machines would have added to

pool still closed and housekeeping only comes every 3 days