the pool was closed

pool was dirty

i likes that they had a pool .

staff accommodate me for an early check in due to my long drive

i loved the pool and the fitness center.

only thing i could say was that the pool was only open 11a-8pm

i didn’t have time to use the pool.

room was beautiful and the pool was nice and cleanud83dude07 and the lady at the front desk was extremely nice

the room was beautiful and the pool was nice and clean

kids loved the pool

lovely clean and comfortable hotel with a good pool and breakfast.

safe area, freshly updated, clean, comfortable beds, variety of delicious breakfast foods, nice pool

clean, smelled good, free breakfast, open/clean pool

very clean very polite service was excellent breakfast was great pool was clean rooms was clean

pool area needs glass for 2 of the tables, only 1 table with a top, other 2 tables have no glass

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

my kids enjoyed the pool and the breakfast

pool was not available (to be fair, there had been strong storms passing through the area earlier

kids loved the pool

pool was clean, air conditioning worked good, overall good experience

breakfast incl. coffee facilities in room. pool was great. free shuttle.

pool was really clean and a decent temp and size, i had an early start at the airport so it was

dirty carpet in the room, room needed up dating, the pool needed to be cleaned.

the front desk told me the pool was open but they got to the pool it was really

there was a swimming pool we didn t see one

pool area my room

pool not clean

the pool

nice looking pool although no time to enjoy it lovely

pool is still not being used, whole reason i chose this particular location was because it had a

my son wanted to swim but there was algae in the pool

didnt like the pool it was very small and a lot of people was expecting something big so they could get in but

the pool will likely never run

no indoor pool

the pool was nice as well

pool was closed because it was raining but we weren't going to use it anyway

pool area is nice

pool, staff, breakfast

hotel was clean staff was friendly felt safe and at home breakfast was enjoyable clean pool

nice pool, gym area, and arcade room

i didn't get to swim in the pool, but it looked nice

i wish they had an indoor pool.

pool was closed

the pool was still closes :(

near airport with free breakfast and outdoor pool was open.

the pool was enjoyable

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

and the door by the pool is always propped open

security and the pool

really cant see why people leave poor reviews about this hotel, very clean and new, the pool area was private and lovely (was there in dec so not really pool weather)

nice pool area and on site restaurant/bar

room was very clean. wish we had time for the pool. it looked very inviting.

pool was green

pool looked clean and refreshing but didn't have chance to go

the swimming pool and the people who work there

everything was great for price!!! pool nice and big

liked the comfy beds, the clean shower, the pool and hot tub

the pool have to much bleach in it for kids

pool was not opened until after 10 am both days

pool was warm

pool was a bit small. we still had fun

could not use pool. was under renovations.

couldn’t sit around the pool

the pool was down

lack of amenities due to pandemic (i wanted to use a hot tub or pool but it was closed)

the pool area was beautiful and parking was easy

pool had no sun shades for sun beds

pool.

the pool was very big

pool was closed no option for a grab and go breakfast before breakfast hours in hotel

clean, pool, friendly staff

at the appointed end time for breakfast the lights are turned off and everything is taken away pool was not heated and cold, no hot tub, pool area was very small common areas were too warm felt

only slight issue was that the pool was closed, however, it looked really nice and had a nice lounging area

also, the pool was closed bc seasonal, although sparkling clean, per management's decision, although

ac didn’t half work i was hot all night and the pool was a nasty mess thing need to be updated cause they put me way in the bk of the building my

only problem i had was, the pool's heater was broken

the pool heater was broken and we were never told about it until the kids went to jump in

fact the pool was closed and the bedroom tv did work and no one fixed it to the next day (6kids no t

no indoor pool or a jacuzzi onsite

pool and grill was excellent. customer service was excellent as well

pool and courtyard were directly below our room and they were very nice

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

the gym, pool and basketball goal

i wish there would have been more options in the morning. the pool is also closed due covid.

we swam in the pool as well and the kids loved it

our room was near the pool; as we requested, and the pool was clean and offered bbq pits, comfy chairs, and area for

pass to gym next door was wonderful sauma pool equipment

i enjoyed the breakfast and the pool and the rooms were very clean and comfy

the children being loud in the pool and running in the hall.

called before booking and before check in to verify the pool is open as advertised and was told it was

pool looked gross and unkept

the swimming pool is great.

the pool and hot tub was so dirty you can literally see the black dirty on the floor of both

facilities were a mess couldn t get in the pool

only thing that bummed me out, was not being able to use the pool

no shade around the pool…

the pictures make the pool look bigger than it actually is

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

i also liked having a pool on the property

the swimming pool got packed one of the days we were there and it wasn't people staying at the hotel

everything was perfect only thing the pool was closed till memorial day

the pool was closed till memorial day

pool and rooms

pool, staff and needs.

i could not use the pool

such as the pool and hot tub, the workout room, and the laundry room

pool is very well heated

the rooms are very nice and the hot tub and pool were a nice touch to relax.

pool and hot tub are amazing

pool view early mornings

the pool

once again we reserved a pool side room, and was put in a room with a brick wall view

we have a pool and gym in the hotel

location, peaceful, beautiful pool are

the breakfast was bad. nice area though pool was extremely cold!

were exceptionally clean as well as the pool area and had a welcoming smell

the only issue was that the pool was not a heated pool.

the pool is covered so no sun while swimming

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

advertised pool table never saw one the elevators are very

heated pool, lobby nearly flooded in rain, rooms are really small, couldn't find the ice machine or a

they listed the pool as open year round, it was closed

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking areas

there were no pool towels provided so we had to dry off after showers with wascloths

the rooms were big and clean. the hotel was quiet. pool was big. we really enjoyed our stay.

residents inn residents should be automatically given a key card to access the jacuzzi/pool area next door at courtyard upon requesting those amenities (if theirs are not working)

rented the two bedroom it was nice and spacious and the pool was close and the breakfast was

comfortable, room was close to parking and pool

the pool needed more regular cleaning.

pool was under construction

the family enjoyed the pool and the beds are very comfy and staffs are great

they did have a restaurant and a snack corner, a pool, and gym area

you don't get free breakfast and there is no indoor pool

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or

room stunk. carpet filthy. pool not available for use.

pool wasn’t clean nor heated, the carpet looked like it hadn’t been cleaned in years

temperature of the hotel was warm the first couple of days and the pool was out of service for a day or so but the issues were addressed quickly

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

be made aware of large groups booked at same time, pool closing

we were next to gym and right by pool, loud noice went off every minute all night long

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

pool looked good, but weather was too cold

pool was dirty,(they blamed rain but stay at other hotels w rain & pool was clean)

nice pool area for sitting

were no extra towels and in new orleans heat for essence festival you need extra showers and pool should be open longer

staff, pool, breakfast

pool area, fire pit, room location

only thing we didn't like is that there were a bunch of people in the pool area until 10:45, kids running around and screaming

towel in room for 5 people, when asked for more they gave us pool towels the size of hand towels

my only gripe is that the pool was a bit small. basketball court was nice though.

nice facilities i only wish i was there longer to use the pool and work out room and more

the pool is very comfortable, clean

didn’t like that the pool always dirty on each occasion my family and i visit

everything is was great, pool was open i did enjoy it

the pool wasn’t open

the pool

close to pool hall an easy to find at a good price.

november so i understand the pool is closed, but it’s all green slimy and has garbage in it so i’m assuming it hasn’t been

it was very peaceful, relaxing and the pool area was great

my kids loved the pool

pool was closed, & no breakfast, was placed on first floor with lots of traffic, was nosey due to a

open your pool area.

the pool was closed for the season

are accurate, beds very comfy, pool great (not a resort pool but good), amy and other staff very accommodating and professional

the pool was well maintained and a nice secure green area in the rear for lounging outside

the pool, the balcony, the beds, the kitchenette area, the bathroom, the location where all really

the hotel and pool were awesome

clean, quiet, good value and an outdoor swimming pool!

the pool was nice and lit up

new with excellent facilities, especially the swimming pool area and the memory foam

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

pool guests, rude

nice pool area

kids loved the pool and i loved the location

the pool was fabulous

location! and a sweet little pool to cool off in the afternoon.

comfortable bed, bathroom nice and clean pretty interior, cute pool, complimentary

the pool was horrible, just too small

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

i really liked that the parking is gated. felt very secure. pool is also very nice!

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

larger pool.

there is a nice courtyard area with small pool and hot tub

everything was so clean and comfortable and close to everything...heated pool :)

the pool tiny

the rooms were spacious. the pool area was amazing. the skydeck was lovely.

the room was clean and comfortable and the pool area is a lovely oasis

nice pool and friendly staff. comfortable bed.

beautiful boutique hotel, good location, awesome heated pool for winter, nice bar!

it was beautiful, and the pool was very nice

the pool was perfect, surprisingly warm enough outside in february for an afternoon swim

outstanding service and accommodations. room and pool were great.

rooftop gym and pool was a plus

beautiful hotel with lovely pool area and great bath products and service, fabulous location

the pool and the food

pool and hot tub not real clean. hot tub not hot.

the architecture structure of the grounds. the lights in the pool.

love the courtyards, the gorgeous architecture, the comfy rooms and the pool/jacuzzi + kittens!

no pool towels. dirty sock in closet, toiletries not replenished.

too bad it wasn't pool weather it looked very nice

the pool was nice and the location was quiet but close to everything

like to have wait service at pool instead of standing in line to get food

no pool

pool beautiful

awesome heated pool, phenomenal staff, excellent bar

location, pool, history of the property

no tv, bad flooring ,green pool, out of date bedding

the bracing nature of the pool is ideal for a

the swimming pool

pool was closed during our stay, no ice machine and wifi was only available at cost which seems a

our room location, it was above the pool

i like the pool. i liked the security guards making rounds and staying visible.

very nice hotel and pool area.

atmosphere in pool areawalking distance to everything free electric car charger in paid parking lot next

it was clean and friendly staff. it was walking distance to bourbon st. pool view was nice

rooftop pool with towels

more dish ware, and that the pool was closed.

didnt get time to try pool

spacious room. beautiful lobby and rooftop pool.

beautiful pool area, to bad it was too cold to use it

convenient location. pool and jacuzzi both clean and comfortable to use.

pool kind of small & no full body mirror in entire house.

pool is outdoors and cold

the only thing i didn't like was that the pool was very small.

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.