pool is wonderful and the space is really peaceful…just a minutes walk we from the beach and a

the pool was quite clean, even though the water was very cold

loved the pool and the amazing service i got from the staff

the swimming pool and the staff

pool and staff

thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter

the whole hacienda is beautiful. the pool very relaxing and nice.

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

lovely pool and plenty of seating in sun or shade

location is perfect. pool area is very nice and quiet.

for kids was great to be in the pool

garden and pool are as beautiful as on the pictures

and fridge and stove, sofas to chill, confi bed and, and of course outstanding outside area : pool, great terrace with hammocks

pool is very cold

lovely pool in courtyard and gym were unexpected benefits

swimming pool cold

there is also a pool that is open from 8-8

the swimming pool was wonderful and they kept the whole hotel very clean

it has a wonderful 2nd floor pool deck with loungers and an area with loungers and beds right on the beach with service from the

the hotel's restaurant is good. pool area is nice. rooms pretty good.

view from our balcony in the 2nd storey, relaxing atmosphere at the pool side, great food and selection in the restaurant, 10 out of 10 for our main server eduardo

new hotel, beautiful restaurant, lovely pool deck overlooking the beach

i arrived at 2 got my room at 4 whic is ok beach and pool are available

the courtyard with pool and a greenery is just made for relaxing and enjoying outdoors

superb coffee the pool was perfect

needs some maintenance in the pool(cleaning)

the pool was not clean

nice swimming pool, great breakfast made every morning fresh by the hotel keeper

clean room, friendly helpful staff, nice pool and great location.

pool and really good location, loved the room and the shower was really good even had hot water

were several loud guests around pool after midnight and the front desk staff did nothing to try and quieten them down

pool si clean, rooms are big

nice pool, great location, friendly staff

beautiful pool which we had to ourselves

the pool area was great, clean and in a gret location for the sun

the room it was better than expected loved the pool area and the staff was very helpful and

the pool was very nice

pool area was fab to hang out this morning

private little pool is very useful

you could improve the pool service

beautiful grounds and pool and room just top-notch

aves etc)

there are lotus ponds a 60 meter lap pool private pool in your suite it s stunning

the room, swimming pool and breakfast area were clean. the staff was courteous.

the pool is a perfect place for everybody to meet

pool wasn t clean enough

the pool

the pool.

the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

nice big rooftop pool

the rooftop pool area is nice though

good hotel, the only down side is the bar by the pool is not open

pool was closed

pool was out of service which would have been nice to know in advance as i would have booked

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

beds were very comfortable - room was nicely decorated - friendly staff - swimming pool - good

guys, you should clean the swimming pool, seriously !

pool was small and unattractively landscaped

wish they had a bigger pool area.

very good breakfast

pool was yucky

maybe only depth of pool. for my youngest.

staff, comfortable & clean, great swimming pool (but blazing hot tiles, would recommend wearing beach slippers), willy's foodmart

very helpful stuff, really large room, excellent service, enjoyed the pool of the hotel, great location: grocery and restaurants right next the hotel, bus to the beach

pool looked nice

a good place to clean your clothes and chill by the pool

pool closed and the patio chairs were removed, so it left no place to lounge at the hotel except

clean, good location, nice staff, i loved the gym and swimming pool

the staff. the amenities - gym, pool, wifi.

have a nice looking swimming pool but this is currently closed “for covid”

has a pool and gym

the pool area and gym were a nice feature

gym was being reconstructed, pool was dirty

very dirty pool and there was never water in the fitness center.

the pool is not heated, the water is quite cold.

pool hours is too short especially for guess that returns after a long business day

loved the pool

nice warm pool

the meals, the gym, and the pool

pool was dirty.

i only noticed on this stay how amazing their rooftop pool is

beautiful pool with a fantastic view on the roof garden

rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with

good facilities- the pool and gym were great

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack in the sun

very nice pool in beauty garden

the room was very quiet and the garden area around the pool was nice to chill in the evening

do not count on breakfast, is very very simple, some fruits, toast and jam , pool very dirty and cold , poor birds keep in cage next to pool ,well , not great experience at all

hotel was shabby not clean near pool

i like that it near food places and it got a pool

pool area

the swimming pool is great, because the temperature gets quite hot and humid in merida and the water on the pool

there pool had too much chlorine.

pool area is always in the shade, not so good for

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

nice pool, great breakfast place attached

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

pool looked lovely although we didn't use it

policy of having to leave my id at the reception for everything (pool towel, hair dryer

restaurant on site - sink clogs - no closet, but 3 hangars there are gaps around the doors to the pool which are not fully sealed, so ants and other bugs walk inside the hotel first floor where

pool

the pool is a little small.

pool and wifi both excellent

it has a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

the staff was amazing, the pool was cozy and great location.

no good and silent place to relax area around pool rather noisy

it was a beautiful property. perfect amenities. gym, restaurant, bar, pool and a gift shop.

the restaurant at the hotel was great for dinner and breakfast and the pool is a nice touch too

new hotel, cleanness, staff, close to attractions, close to other restaurants, swimming pool

all explained to me the rules for my dog and all the amenities in the hotel

park - the room was enormous - it felt like a 5 star hotel but for an incredible value - gym and pool were lovely - food in the restaurant was the best we had across

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+)hotel is wheelchair accessible, including swimming pool at the higher floors (there is special chair) (+)renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool gorgeous (+)love this pool and view of the city (+)to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)yucatan, i had no problems whatsoever and my stay was very pleaseant, good brekfast and swimming pool (+)except the pool areas don t open up early so that customers can see the sun raise in morning (-)the pool don t open up early so that customers could go up to see the sun raise in morning (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) amazing rooftop pool and asian cuisine

awesome hotel, location, beautiful, great breakfast, nice rooms, great staff.

the phone in room was not working so we couldn t request room service particularly at night time

the staff, the sky lounge and the breakfast.

delicious breakfast and comfortable hotel and room

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

the rooftop pool and the restaurant was really really good

the walkway to the pool was wooden slats which weren't fixed down properly

d hot) day i could ve used that swimming pool also, no breakfast buffet

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

swimming pool area was a bit of a disappointment

the pool is as cold. the a/c was ok, could have been cooler.

the facilities of the hotel are good

all good is just due to my agenda i couldn t try the pool

beautiful lobby , bar , restaurant choice pool hallways

clean room, excellent breakfast and a wonderful swimming pool

no service at the pool. you re by yourself

they have a great pool area, tennis court and hot tub area

check in and out was very easy. loved the beautiful pool.

hotel is clean with nice pool and gym. location in the center of merida, very convenient.

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

loved the pool

beautiful gardens, very nice pool and lounge chairs

great rooms. lovely garden and pool area. staff very helpful and efficient.

the pool is big and the amenities were great

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool wasn t clean

spacious and comfortable. common areas are also fantastic including patio and pool

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living

the garden is well maintained and you can relax by the pool in the afternoon before going to the centre in the evening

the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so

historic villa with many seating areas by the pool and under covered lanais

very beautiful garden, terras, building, swimming pool and room

pool was located on the third floor and poolside menu was more expensive than the restaurant (same (-)hotel pool caters too many groups and activitys that are not hotel guest. (-)reducing the pool for activities space was not a good idea!!! (+)looks impressive and i like the facilities inc gym, pool and tennis courts (-)the pool are looks too simple. (+) the pool was emptied one day during my stay but the next day it was fully operational (*) very good breakfast, outdoor pool and an oxxo in front of the hotel if you want to fill the minibar by your own (+) gym and pool facilities are great for business travelers (-) have the staff at the pool come around to ask if we want drinks instead of them just sitting behind the bar waiting for (+)pool, rooms, comfy beds, flat tv pretty good size. coffee cart in the lobby, pastries.

not too much equipment at the gym to choose

easy access to wal-mart good parking restaurant great service with taxi easy and great prices

used so much cleaning product in the gym it smelt so strong

good wifi connection in the room included

bed very comfortable pillows excellent.the pool is so nice and sheltered.

clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.

nothing except price was high but we had a really nice room by the pool.

the water of the pool too cold.

the staff are very friendly and gave me an excellent king room in front of the swimming pool area, which is a quite area

the pool area is very beautiful

very big comfortable beds, great large shower and bathroom, the hotel has a lovely relaxing pool in a central courtyard, the breakfast was very nice, selection of fruits, breads, option of

the pool area and the dining room are dreamy

it has a beautiful courtyard with a pool, perfect for relaxing after walking around town

good breakfast, too

the pool... we need little shadow pleeease specially with merida weather

for me, the best asset of the nh merida is the 8th floor rooftop pool and terrace with expansive views over the city

great hotel. good location, the rooftop pool is fun.

60 hotel is extremely stylish, beautifully furnished, spacious rooms, lovely roof terrace with pool and gym

great location. awesome pool.

pool size

it would have been nice to have music at the pool to create an atmosphere.

pool was closed because of covid and i was never told when booking

the windows at the pool need a clean

the pool was lovely at sunset

very clean. friendly staff. nice pool. have stayed multiple times. best place in merida.

the only thing i can think of is that i couldn t find any pool towels by the pool.

locating was excellent out door pool was beautiful

beds in the room, which was also quite spacious - the garden area was great, with a nice pool, several trees including a mango one, flowers, 2 peacocks, and a nice sitting area with

location is primo, rooms are awesome, pool is great and they have peacocks chillin in the yard

beautiful decor & stunning pool

) rooms, a courtyard with a lot of green and a pool

room and a brilliantly thought out, varied breakfast, wonderful sun trap pool and possibly the best check-in experience and overall level of service you could ever hope for

fantastic room and very nice pool

cocktails) to the breakfast, the pool, the location, the room, the recommendations for local restaurant, bars and tours

pool needed more maintenance, a little small

it was probably the off season but the pool wasn t maintained

the cute little pool was nice

the pool could be slightly heated

the swimming pool is really small and the fitness room was under renovation.

upgrade for a private pool

cleanliness, the size of the rooms is big, the location and the pool.

fruit, coffee, juice the room was very spacious with two comfortable double beds we had a plunge pool on our terrace and the kids enjoyed the shared pool too complimentary cocktail upon

the plunge pool needed a bit of cleaning; the patio could have done with a sweep

i loved the garden and the pool.

loved the place and the pool

i wish the pool would have been heated!

maybe update the pool area seating?

loved some down time in the pool area

beautiful pool

it has a private parking space and a patio with a cold swimming pool

its a beautiful oasis of calm with amazing rooms / pool/ share space

pool is just out of this world, a palace it most certainly is

great with a pool after sightseeing all day

it is beautiful. the pool area is gorgeous. beds are heavenly and the staff exquisite

beautiful rooms, fantastic pool

staff, lovely atmosphere at social time, great kitchen, beautiful buildings and a wonderful pool

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

they helped us out with an electricity socket adapter; the rooms were spacious and clean; the pool was lovely; we especially enjoyed the social

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and location

big and clean room, beautiful garden, nice pool, fantastic staff

outside; in our initial room, there was a loud buzzing noise; wifi was limited to the breakfast/pool areas

pool is very small

pool was lovely after my flight

nice, fresh fruit, there's a small pool; staff were good

very comfortable bed, nice pool, very good parking, safe

location was very good, also the rooftop access to the pool was very nice!

the cleanliness in rooms, lobby, pool and gym was exceptional

food at fatih tacos arabes, parking was nice, the pool was great, on the rooftop, so incredible views

the pool was not functionable.

the rooftop pool is awesome

the pool close to the suite, the overall service, the breakfast, everything was

room - pool just there ready for a swim in the morning

the morning of my trip, the staff person on duty had no idea about my tour, had to search for a pool towel for me to take to the cenote and there was no box lunch

by the end of our stay (and our tenth time in the wonderful pool), it is without a doubt the premier boutique hotel we’ve had the pleasure of staying at

property was stunning ud83eudd29 with a lap pool, gorgeous rooms, and good ac

from the beautiful pool, to the delicious breakfast, to the hospitality, to the cleanliness and the quietness

very good facilities, including nice pool and kitchen with coffee/tea available 24/7

and varied breakfast to the extremely friendly and helpful staff (all of them) to the tiered pool - our entire family had an excellent time

the entire place is beautifully kept including the grounds and sparkling (and refreshing) pool and the rooms are very comfortable

lovely pool area with attractive lighting

advertise the pool as part of the service and that was the main reason we chose the hotel but it was closed

pool not clear, bathroom so old, shower curtain so old and dirty

the pool was the only thing that kind of look like the pictures

the pool was not open

there is no pool, but it is advertised. very small parking lot, fills up by 8pm.

the staff were super kind, super comfortable bed, really quiet and restful, good hot shower, nice pool, made to order delicious breakfast, good location 10 minute walk to center square

were having a pool party till 22

they will soon be adding tables and chairs outside on the patio and pool

staff, delicious breakfast, clean pool, huge bed

rooms are spacious, property is absolutely beautiful and that pool looked absolutely delightful

beautiful room with high ceilings and good linens. fun roof-deck with splash pool and good food.

that avoids as much noise as possible although if your upstairs it’s unavoidable due to the pool and bar, but the staff maintains control of noise well it’s just individual patrons who may

great pool and rooftop bar, nice rooms, good breakfast, very clean

we recommend the hotel bar as the cocktails were amazing, the view really nice and the pool with changing colors very relaxing

there was a constant noise from machines (air filtration or the pool) at night, you may call it white noise but need to get used to it

excellent hotel, staff, rooms and the swimming pool

pool was small and not heated.

the pool was great!

guests can enjoy a small pool, a gym, and parking if renting a car

we really enjoyed morning breakfast and swimming in the pool

nothing really,unfortunate that restrictions for health reasons so pool not open .

i like the pool and the restaurant is pretty good

nice helpful staff, decent restaurant, pretty little garden and pool

the attention, the room and the pool

lots of options for breakfast buffet, pool and grounds looked nice

we didn't use the pool, but it looked perfect for a refreshing dip in the water

this place is the best to stay, they have a pool, and an amazing balcony/rooftop, and its located right sobre paseó de montejo

minor thing, if you chose this hotel for the swimming pool don't

the swimming pool is very small

i encountered were friendly and helpful - easy and quick check-in and check-out - there is a pool located on the second level (i didn't use it) and some additional lounge chairs on the top

we arrived very early in the morning from a long bus ride and could rest at the pool

rooms, great bed and pillows, very friendly staff, very clean, nice interior, great pool, calm

the rooms are arrayed around a gorgeous, large pool, and the public spaces are simple and stunning at the same time

“european” standard- best quality, amazing pool, boutique privat atmosphere, stunning shower, easy free parking

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

the rooms are beautiful with a balcony included the breakfast is delicious the pool very

our room was huge and the private pool/tub was great

the pool, the scent and service

the pool is gorgeous and i loved that it even wrapped around the staircase

unfortunately, we didn't get a chance to swim in their gorgeous pool due to bad weather, but it looked amazing

amazing courtyard with greenery and little pool and hacienda style breakfast area were my favorite

nice little pool, good breakfast, great location.

loved the pool area

care is taken to make sure the reception area, dining area and lobby area, pool and rooms are clean and well maintained

spotless, comfy, great air con and pool

rooms, vip service, relaxing common areas with a pool

the pool area is not for swimming but very lovely landscaping, in case you are looking for a swimming

breakfast in morning was great and we enjoyed the pool

also, sunita owns another hotel a minute away down the street that has a bigger pool and the guests from treehouse can use that as well

no place to lounge near pool. not really a pool, almost just a beautiful water feature

patio over pool area

in the superior double rooms overlooking the pool- hot shower with great water pressure, good wifi, king bed was firm but fine,

pool area was wonderful and our room was spacious

modern and clean with a lovely pool . the family that ran it were very friendly and helpful

rooms was perfect, breakfast. pool

the pool was a delight in 43°c heat

in mind that the pool is very small

the private pool in the room was great

the mini pool was defiantly needed in the heat

to the strip although there are much cheaper options on the strip nice ambience nice shower good pool haven't tried the breakfast

pool with palmtrees in city center is nice touch

location in merida, close to the centre, nice rooms and a beautiful garden with the small pool

the hotel is hacienda style with a quiet swimming pool area for a dive after a hot

really comfortable and spacious with its own terrace overlooking the pool

grounds and pool were very beautiful

street vendors disturbing breakfast, few sun loungers by the pool, closed spa.

pool service cleaning and cushions need attention

location, beautiful design, rooftop bar, delicious breakfast, nice swimming pool, friendly staff, spacious room, outdoor bathtub, coffee maker in the room

we had a suite with pool view and we could hear everything from the reception and they (the staff mainly) were very

i had a suite overlooking the pool, except maybe that was 20 years ago

area around the swimming pool could have been a little nicer, cleaner, and more stylish.

photos of the pool were very deceiving

liked the location, the staff, our room, the pool

swimming pool was small and floor slippery

pool was cloudy...

amazing pool to enjoy after a day's sightseeing

great pool area

the courtyard was lovely and the pool was a great way to cool off in the hot mérida afternoons

beautiful inner courtyard with a lot of exotic plants, cool pool amazing to refresh after long walks in merida's old town

staff kindness, property location, pool

there was a pool but i didn't use it

room, private pool, and outdoor seating areas were exactly as pictured

the private pool was small, but just what we needed

with private pool is great - large, quiet and clean

pool is refreshing