thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter

the whole hacienda is beautiful. the pool very relaxing and nice.

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

beautiful place to relax and the swimming area was wonderful we had our drinks by the pool

it is a very clean, comfortable hotel with a lovely pool and nice rooms

access to the pool was right out our bedroom door

wonderful pool

hotel has a large pool with food and drink service, the room was clean and comfortable

no spare toilet paper pool was neglected, very worn and dirty towels well worn

with birds near the pool that churp

do not count on breakfast, is very very simple, some fruits, toast and jam , pool very dirty and cold , poor birds keep in cage next to pool ,well , not great experience at all

clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack in the sun

the pool is nice however there are no hand rails and the first step into pool is very difficult for any

there pool had too much chlorine.

the swimming pool is great, because the temperature gets quite hot and humid in merida and the water on the pool

pool was small but refreshing

the pool was nice .it had a shallow end so kids could use it.

pool area

policy of having to leave my id at the reception for everything (pool towel, hair dryer

pool

restaurant on site - sink clogs - no closet, but 3 hangars there are gaps around the doors to the pool which are not fully sealed, so ants and other bugs walk inside the hotel first floor where

pool looked lovely although we didn't use it

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

pool was closed

pool was out of service which would have been nice to know in advance as i would have booked

nice big rooftop pool

the pool bar was closed during our stay

continued to fly into pool glass enclosure and die

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

loved the pool

beautiful gardens, very nice pool and lounge chairs

great rooms. lovely garden and pool area. staff very helpful and efficient.

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living

historic villa with many seating areas by the pool and under covered lanais

beautiful patios and gardens and a swimming pool to refresh after a day of visits

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store in walking

the pool is wonderful and it feels magic at night with all the lights on

guys, you should clean the swimming pool, seriously !

wish they had a bigger pool area.

beds were very comfortable - room was nicely decorated - friendly staff - swimming pool - good

pool was small and unattractively landscaped

breakfast area was way too cold.

the pool area is very beautiful

very big comfortable beds, great large shower and bathroom, the hotel has a lovely relaxing pool in a central courtyard, the breakfast was very nice, selection of fruits, breads, option of

the pool area and the dining room are dreamy

it has a beautiful courtyard with a pool, perfect for relaxing after walking around town

breakfast great

the staff. the amenities - gym, pool, wifi.

a good place to clean your clothes and chill by the pool

pool closed and the patio chairs were removed, so it left no place to lounge at the hotel except

have a nice looking swimming pool but this is currently closed “for covid”

clean, good location, nice staff, i loved the gym and swimming pool

the pool was cool during our stay, however was appreciated after walking the city in 90 degree weather

cocktails) to the breakfast, the pool, the location, the room, the recommendations for local restaurant, bars and tours

the vegeterian breakfast was a spread of delights with a mexican twist, with the sound of a pool waterfall as the perfect morning backdrop

fantastic room and very nice pool

room and a brilliantly thought out, varied breakfast, wonderful sun trap pool and possibly the best check-in experience and overall level of service you could ever hope for

the pool is not heated, the water is quite cold.

gym was being reconstructed, pool was dirty

the pool area and gym were a nice feature

has a pool and gym

the swimming pool was great!

the pool is small but refreshing after a day out

they will soon be adding tables and chairs outside on the patio and pool

staff, delicious breakfast, clean pool, huge bed

we used the pool frequently and although it is somewhat small it served its purpose

were having a pool party till 22

there is no pool, but it is advertised. very small parking lot, fills up by 8pm.

the pool was the only thing that kind of look like the pictures

the pool was not functional, full of moldy water

pool not clear, bathroom so old, shower curtain so old and dirty

the pool was not open

the pool was great, the margaritas were delicious, the breakfasts were very good

you can have your meals overlooking the pool

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

big and clean room, beautiful garden, nice pool, fantastic staff

they helped us out with an electricity socket adapter; the rooms were spacious and clean; the pool was lovely; we especially enjoyed the social

pool, very clean & friendly staff

the room, swimming pool and breakfast area were clean. the staff was courteous.

pool wasn t clean enough

the pool is a perfect place for everybody to meet

very pleasant, and the room was ok with the promised fridge, a seating area outside and a big pool

pool looked nice

location away from the city centre, and many cheap restaurants around, nice pool, very clean

pool was yucky

about 20 rooms, intimate, walk out to pool patio from slider in room

staff, comfortable & clean, great swimming pool (but blazing hot tiles, would recommend wearing beach slippers), willy's foodmart

cleanliness, the size of the rooms is big, the location and the pool.

fruit, coffee, juice the room was very spacious with two comfortable double beds we had a plunge pool on our terrace and the kids enjoyed the shared pool too complimentary cocktail upon

the pool is beautiful

the plunge pool needed a bit of cleaning; the patio could have done with a sweep

i loved the garden and the pool.

loved the pool

little nice pool inside

lovely pool area with attractive lighting

and varied breakfast to the extremely friendly and helpful staff (all of them) to the tiered pool - our entire family had an excellent time

good location, nice pool, decent breakfast, and all at a reasonable rate.

too much mosqitos around the pool

the room was very good, clean and conformable. the area of the swimming pool was very agreable.

there is a pool in the hotel

the pool and the attention

pool,rooms like on pictures,big rooms,friendly staff

would have been nice to have a little bit more light at the poolside, and individual lights for the beds but really nothing to complain about

place, clean, ac in our room, pool

pool

pool was great

good location, the pool, very big dorms

pool and wifi both excellent

the pool is a little small.

the staff was amazing, the pool was cozy and great location.

no good and silent place to relax area around pool rather noisy

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

also be aware the pool area doesn't get much sun

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

the pool looked good but we didn't have time to try it out

we loved the pool and sun deck area

the apartment and pool area provide a great place to relax and hang out before exploring the city

the pool is big and the amenities were great

spacious and comfortable. common areas are also fantastic including patio and pool

pool wasn t clean

was a pool which was great to have the rooms were large cleaning service was great staff at the reception

spacious room, quiet, with view overlooking the pool area

the pool was great; nice an fresh but not too cold either

pool area and lobby were very nice

staff brilliant, beds super comfy, pool fab, spotlessly clean

the restaurant at the hotel was great for dinner and breakfast and the pool is a nice touch too

the pool on the roof was very nice for cooling down as we were there during a very hot week

park - the room was enormous - it felt like a 5 star hotel but for an incredible value - gym and pool were lovely - food in the restaurant was the best we had across

all explained to me the rules for my dog and all the amenities in the hotel

the rooms were so quiet, pool was amazing as well as the cocktails and restaurant with an amazing breakfast menu we

we wish we could have stayed longer to enjoy the rest of the hotel and the pool

good amenities like the gym & pool

the pool area was uninviting.

small pool onsite, great to refresh after a walk in the city

breakfast was amazing. the location to the city is fantastic! the pool was refreshing.

the pool area needed more sun loungers. there was only 3 which were occupied by one family

the pool was nice, and the surroundings

location and swimming pool.

perfect breakfast. nice restaurant on site. nice pool. good location.

the price was excellent, and the staff were kind. the pool was also nice.

nice pool, great breakfast place attached

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

size of rooms pool staff cleanness of hotel

the room is so comfortable, the pool is awesome and is in a good location

far fr plaza grande and round the corner fr mercado with very good local food options, swimming pool, lovely inner courtyard with huge trees, value for

pool was not heated

great garden for kids and nice pool

pool is refreshing

nice outdoor area for breakfast and small pool to cool off in the heat of the

loved the private wading pool on the patio

i appreciated the air conditioning but didn't make much use of my tiny pool because it was too exposed to the sun during the day

the private pool was small, but just what we needed

we didn t use the pool but sat by it to relax

it was great to have a pool as the weather was hot and humid

the pool is nice, and gets some sunshine, and the location is very convenient if you want to stay in

they provided everything we needed: shampoo, shower gel, body lotion, hairdryer, bathrobe, and pool towels

custom breakfast

the pool was small, but it was nice for the children to be able to have a swim

the pool was small and wasn't nice

pool was a bit cloudy and there could have been more drinking water available

the swimming pool and chairs were not very clean.

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

the courtyard with pool and a greenery is just made for relaxing and enjoying outdoors

the pool was not clean

needs some maintenance in the pool(cleaning)

the home had several nice lounge areas and i loved the game room that had a nice pool table and great movie selection

nice swimming pool, great breakfast made every morning fresh by the hotel keeper

pool is just out of this world, a palace it most certainly is

it is beautiful. the pool area is gorgeous. beds are heavenly and the staff exquisite

its a beautiful oasis of calm with amazing rooms / pool/ share space

gardens, pool, room

the pool and buildings look stunning, especially at night time

the pool right in front of the rooms was a beautiful sight, love it!!!

the hotel staff are very helpful, i liked the swimming pool, it's small but very nice

love the swimming pool, the service from the front desk was wonderful, we are going to comeback for

we loved the pool too

we were above the pool at the back

room - pool just there ready for a swim in the morning

beautifully appointed throughout with a long dip pool in the courtyard

property was stunning ud83eudd29 with a lap pool, gorgeous rooms, and good ac

the pool close to the suite, the overall service, the breakfast, everything was

pool is nice to look at but two small to swim in it

have liked more poolside seating, safe in the room

the pool wasn’t great, but kids loved it.

great location, nice rooms, nice small pool.

very cool swimming pool in the middle of the city center:) king size double bed :)

it has an authentic mexican vibe. all is very clean, pool is nice and fresh

pool area was beautiful, very peaceful, piped music was relaxing and also barely perceptible so not

my room had both an indoor & outdoor shower, the pool was beautiful and with only 7 rooms it was always quiet and accessible

nicely designed and very spaceous rooms, awesome shower, amazing pool, friendly and helpful staff who take their time to have a conversation with you, amazing food

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

the rooms are arrayed around a gorgeous, large pool, and the public spaces are simple and stunning at the same time

pool hours

the room had a little pool which was perfect for used at any time

i liked the pool and hammock

room is very cozy, very clean and in front of the pool

clean and tidy room, nice little pool and outdoor areas.

property was super clean, they have all the precautions about the covid, the pool was clean

the outdoor courtyard with pool was a nice place to relax and cool off

well situated, clean, nice little pool to cool down, nice staff

staff, great buffet breakfast, close to historic centre loved the colonial style, yerrace and pool

there s air conditioning and a pool to enjoy your

we also enjoyed cooling off in the pool

the garden/swimming pool, everything was the right taste

the environment was beautiful

architecture, pool area was fab & staff really helpful

we had a wonderful time on the rooftop pool, the staff were very attentive and the hotel was peaceful and secluded

awesome staff, beautiful premises, swimming pool and extensive breakfast. what more can one ask?

the tranquility of the pool area with its super comfy hammocks was such a treat after long days in the historic centre

the is two gardends with pool and a terrace

atmosphere, magic pool in the back garden, fully equipped kitchen and super nice stuff working

/ open plan spaces, inc 2 kitchens, 2 dining areas, tv lounge, lush garden space, with a plunge pool and hammock area

a beautiful restored historical property with garden, pool, comfortable rooms and exceptional staff

beautiful and very friendly, excellent pool.

merida is hot even by the mexican standards so although the pool here is small, enjoy the simple pleasures and use caution when entering because it’s

it is a relatively small hotel so it feels private, but also it is big enough to have a pool, a restaurant with a great breakfast included, and the rooms are spacious

so nice to relax by the pool.

there are lotus ponds a 60 meter lap pool private pool in your suite it s stunning

private little pool is very useful

aves etc)

the expansive pool and spacious relaxation areas offer perfect tranquility for unwinding

you could improve the pool service

the meals, the gym, and the pool

pool was dirty.

pool hours is too short especially for guess that returns after a long business day

starbucks next to hotel. swimming pool and lounge chairs.

loved the pool

unfortunately, we didn't get a chance to swim in their gorgeous pool due to bad weather, but it looked amazing

we loved the chukum pool and the decor

the building is very modern, the room was huge with a nice view on the pool and the patio

the rooms are beautiful with a balcony included the breakfast is delicious the pool very

the pool is gorgeous and i loved that it even wrapped around the staircase

staff kindness, property location, pool

beautiful inner courtyard with a lot of exotic plants, cool pool amazing to refresh after long walks in merida's old town

room was absolutely beautiful, overlooking the nice swimming pool area

great pool area

the courtyard was lovely and the pool was a great way to cool off in the hot mérida afternoons

main pool is always clean and refreshing

the private pool in the room was great

our room on the ground floor beside the pool was large, cool and quiet

in mind that the pool is very small

the mini pool was defiantly needed in the heat

very clean, friendly & welcoming staff, huge pool that was very clean and enjoyable to swim during in these hot days

rooms were clean and spacious, so was the pool area

nice pool area

the pool and restaurant are valuable amenities

starting with the whole stuff, continuing with the room's location and ending with the beautifull pool, which was very well maintained

hotel is amazing, the building is very colonial, the room was huge with a nice view on the pool and the

the truth is that it is a good hotel, clean rooms and pool too

the staff is very friendly, has a restaurant with very rich menu, we liked the pool

a good hotel, it has a very nice pool

pool is great and big enough, the bedroom was clean and comfortable , the bed was nice and cozy

grounds and pool were very beautiful

pool may need to have the filter working.

pool with palmtrees in city center is nice touch

the garden and pool area is very pleasant.

great value, charming vibe, and peaceful pool courtyard

nice pool

if you are sensitive maybe you can request the room to be on the opposite side (opposite pool

the pool is very welcome on hot days

area, access to a pool and gym was nice

everything was good, loved the location, pool area and very comfortable beds

the rooftop pool and the restaurant was really really good

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

after a very tiring

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

the walkway to the pool was wooden slats which weren't fixed down properly

very clean. friendly staff. nice pool. have stayed multiple times. best place in merida.

the staff at the pool was fun and professional

pleasant large green space outdoors with a partial shaded swimming pool and plenty of loungers and hammocks

the only thing i can think of is that i couldn t find any pool towels by the pool.

the outside garden is huge and the swimming pool is very good

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+)hotel is wheelchair accessible, including swimming pool at the higher floors (there is special chair) (+)renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool gorgeous (+)love this pool and view of the city (+)to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)yucatan, i had no problems whatsoever and my stay was very pleaseant, good brekfast and swimming pool (+)except the pool areas don t open up early so that customers can see the sun raise in morning (-)the pool don t open up early so that customers could go up to see the sun raise in morning (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) amazing rooftop pool and asian cuisine

location / breakfast / parking

the rooms were great, room service delicious and the staff very attentive

i used the gym too and it's got very recent equipment (can fit ~5-6 people (+) love the pool & bar and gym (-)needed more equipment in the gym but everything else was great (+)fantastic location to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)rooms, great location, rich breakfast, very well equipped gym and a wonderful sunset view from the rooftop pool (+) amazing pool and a rooftop bar (on the pricier side) gym was pretty good too (+)clean, equipped with a gym, spacious rooms and facilities, helpful staff, comfortable, walking distance to one of the (+) rooms are spacious we had 2 double beds, loved the gym and pool (+)gym

beds are so comfortable, and parking is available

pool is very confortable room is spacious and nice air conditioning was very potent and confortable

location in the center of town, small but good pool with sunbeds, you get more than you pay for

pool closes st 9pm

location - spacious rooms

the pool was great for a quick cool down

the best part was the gym and the swimming pool on the roof

room, the pool, and the view.

also, they need to improve the pool area

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

doing renovations and the pool was closed

the room overviewed the pool and was very well ventilated with both a ceiling fan and ac unit

quiet despite being in the city centre and the pool was fabulous

the hotel, rooms, bathrooms and pool area were all spotlessly clean

beautiful setting small hotel at times had the pool to

the settings are amazing, it is a proper hacienda, as you would expect it, with a lovely pool and a small courtyard

min walk)

lovely pool, incredible large and romantic bedroom with balcony and great view

nice rooms, beautiful interior with a swimming pool

wifi was not idealy working in the room, but fast at the pool and lobby area.

anyway, it didn't really matter: they have a really nice swimming pool with chairs,

pool wasn t inviting at all, but we were expecting it since we didn t book this hotel thinking

good location. nice little swimming pool.

desk guy could have told me they take cards. pool/hot tub

location, pool

the pool was refreshing after a hot day out

hotel staff breakfast and pool

there were noize from swimming pool in a short period of time

was a great stay, close to all the main attractions in merida, the pool (partially under roof was a great plus, when coming back with the kids after a long day

the hotel has a small pool more designed for refreshing soaks than for swimming

location, location, location! the staff was very attentive and helpful. lovely pool and terrace.

great design, soothing space, super pool area

don't expect a pool, it really is like the size of jacuzzi

pool is not really a pool, is the size of a hot tub at best.

there is even small pool on the roof of the hotel

roofterrace and (plunge)pool area could use some protection from the sun

beautiful roof top pool to chill at the end of a hot, sweaty day

great pool

the staff were way above average + the small piscina (pool) was very welcome & refreshing

the pool was a little bit small to swim in...... but it was 40c outside ....so it did its job!

swimming pool - but never saw anyone using it :)

would nice have sunbeds even couple next to pool.

had a pool to relax during the hot days, rooms with balcony, great and quiet air conditioning and fan

very adorable common spaces and pool

view, pool area, v friendly

public spaces (lobby, breakfast area, pool courtyard) were beautiful and conducive to interaction with other guests

this hotel has a lot of charm, with a lovely pool, and