too much chlorine in the pool.

chlorine smell at pool strong.

swimming pool could have been warmer, but that’s it.

the pool was cold and there wasn't a hot tub.

the pool towels are super tiny.

breakfast was delicious and the pool was great

swim pool and the 24 hours of the gym

only negative was that the pool wasn't open, and we were looking forward to using it.

pool

of kids in and out of the pool…puddles everywhere leading to the elevators, inside the elevators, etc

i really enjoyed the swimming pool and the breakfast was great!

nice pool area and workout room

pool was nice and was heated

beautiful pool, coffee at all times, very clean

the pool is small but fine

breakfast, the pool, and staff were great.

pool was nice, breakfast okay, coffee- meh

very clean had a very nice pool workout area

fitness center and pool were open.

the pool and continental breakfast

good breakfast, clean pool, clean rooms

pool and wieght room was very nice although there wasnt a hot tub

wish the pool was warmer or there was a hot tub.

room is clean, spacious courteous front desk warm indoor pool.

the pool and work out area. and most definitely, the breakfast

room was nice, pool was open late

bathroom you had a pool hot tub

didn’t like that it advertised pool and hot tub and when arriving the pool and hot tub were closed

i didn’t use the indoor pool but i did look at it and it was very clean

great pool, hot tub and work out space

pool are was nice

breakfast was not great, but it was something.

very clean establishment and the breakfast was covid friendly

it was good for hotel breakfast.

the breakfast need attention.

the customer service, the pool/spa, comfortable beds and room set up

they need a adult pool hour

pool is ok, but wish they would upgrade it to be larger (but that might just be me

love pool and spa

carpeting was worn, didn't match all of the renovations that were done. pool was murky.

the pool wasn’t open but it was only because of the covid situation, so i understood

comfy rooms, pool, internet tv

friendly staff, quiet rooms, pool and hot tub, breakfast too

the pool and the hot tub

chelsea was wonderful. pool was nice. breakfast was great.

pool was small. lacked a hot tub.

my t.v in bed room didn't work. bed to hard hurt my back.pool could of been heated

the pool was heated thank goodness breakfast was great many options for everyone to

breakfast was wonderful, room was beyond what i thought i'd get. pool was clean

indoor pool was not heated

it was nice to have a pool, as i had my granddaughter with me

buffet could've varied a bit on a daily basis because of indoors pool floor up to and inside lift was sometimes very wet/slippery --> maybe a sign inside pool door

swimming pool really disappointed me, it's extremely small, actually, you are unable to swim at all

the pool was frrrreeeeeezing cold and the whirlpool was not working properly

pool area was small

the pillows, and the pool was cold

my son was disappointed not to use the pool but that was no fault of the staff/availability there

the pool was a bit cold.

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

the space of the room,the quietness and the pool was empty for me and my kids to enjoy.

the pool heater was broken

to the pool couldn't enjoy it kids without supervision jumping in the pool

the pool is too small

the pool was very small and even though the hot tub was at temperature, the jets didn?t work

booking for pool time.

i didn't see the pool but the room was beautiful. front desk staff was very friendly.

excellent breakfast! the pool is nice & warm. very friendly staff.

pool was very small and the hotel was a bit busy because it’s connected to the conference center

when i had trouble with the key pad to the pool, a manager let me in, and had a staff member working to fix the lock before i finished my

perfect for families..with indoor pool and breakfast

cant really say it was a big deal but it would have been nice if the pool was up and running but i understand that updates were being made so it really was no issue for

clean room, great breakfast. nice pool.

the beds were comfy, staff was nice, continental breakfast was good, n there's a pool!

the pool hours and the option to use the spa and pool. breakfast options.

pool and hot tub was a great addition

my children loved splashing around in the pool

was a really clean, updated hotel. nice indoor pool.

beds, indoor pool, warm cookies at arrival, large selection and warm options for breakfast

fresh, clean, great pool and work out facility. breakfast was offered and great variety.

pool is open late

salt water pool was an interesting experience

there is also a pool & exercise room

the pool was very small.

pool was out of order

were really nice, breakfast was delicious room were super clean and comfortable very quiet place pool open from 6 am to 11 pm

pool closed because of covid-19.

every but pool

indoor pool :)

the pool was very nasty at my stay bugs was in there

pool not open

the hotel was clean, rooms spacious, pool and hot tub great, and the area of novi is lovely

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

spacious room, separate bedroom, great pool and hot tub!

staff, breakfast, and pool.

the pool and hot tub was nice

the swimming pool wasn't clean water was mercury could see underneath

friendly staff, clean rooms, nice pool. best breakfast!!

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

the pool was fun for the kids.

pool clean

nice sitting areas, gym, printing area, pool and shops in the area

convenient, friendly staff, great location, accepts apple pay at check-in, free parking, pool, workout room, laundry room, quiet building, microwave and fridge in all rooms, check-out is

we didn't have an opportunity to use the pool but that was due to scheduling.

good breakfast and pool

very clean hotel with nice small pool and workout room

pool is a little small

the no pool and breakfast

was very pleasant and efficient; room, common areas and pool were all clean and well kept

couldn't use indoor pool

pool was closed

pool was a bit over chlorinated which made sitting in the hot tub and swimming not as enjoyable as

pool looked very nice but we didnt use it

cleanliness, staff was super nice, and it had indoor pool jacuzzi. breakfast was dynamite

loved everything it was quite the pool n hot tub was so well needed

the room and the amenities themselves were all very much appreciated and in good form except the pool

my daughter enjoyed the pool and the jacuzzi

free breakfast. the bed was comfortable, and it had an indoor heated pool.

freezing pool.

the pool closed to early

pool, hot tub, service, cleanliness, roominess, location, friendly service, cookies, to go bags in

hotel was clean, staff was nice and the indoor pool area was very nice.

that breakfast wasn't included and the pool wasn't open.

the pool was dirty

loved the room and pool area

jacuzzi and pool was open, rooms nice

pool was closed due to covid but i definitely understand that

the pool could've been a little warmer

pool could be 2 degrees warmer. mattress was feeling a little old and springy.

pool and hot tub area but i wished it was open until 2am

the moment we walked in the staff was very welcoming, rooms were beautiful and clean, bar and pool area were awesome

the salt water pool was a perfect temperature and breakfast each morning was amazing

nice room, good size, nice pool

did not use pool area, but looked clean

nice staff, no issues had extra towels and wash cloths, pool was nice kids enjoyed very much

pool area seemed very dirty looking, not outdoor seating area

friendly staff, clean rooms, nice pool, great breakfast.

needs to be a staff member that checks on the pool every now and then

the waterfall in the pool area wasn't on during the day.

pool hours for adults should be extended to 9pm until 1am

the pool and hot tub were great as well

the pool closes to children at 9:00pm... it would be better at 10:00 pm.

we wasn t able too eat breakfast or the pool wasn t opened do you covid-19

the pool is smooth and relaxing, but i keep saying it, the bathtub is why i m here

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery and close to our

the pool could have been cleaner

beds, larger room, warm pool, clean, friendly

the beds were comfortable, the pool was great and the breakfast was a great bonus

loved the warm swimming pool and loved the spacious

friendliness of staff. open pool.

breakfast was very good. the kids enjoyed the pool.

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

not enough towels in the pool area

pool area, hot cookies and jim the front desk assistant

loved the pool area and that there was a gym available 24 hours

not at all it was perfect. my daughter turned 12 we just came to get in the pool

i enjoyed the gym and pool area it was like a sauna

the pool heater was not working which was disappointing to my 6 year old

beautiful atmosphere. pool was great

not having a hot tub in pool area and the pool needs water changed.

i didn't expect a suite, didn't get one, but the amenities were exquisite

, courteous , friendly staff ,very helpful pool was not as clear as it should have been and air conditioning a bit noisy all together great

the pool was closed

the pool needs a good mold cleaner

there is no whirlpool like in the pool photo

the pool need to be clean and i didn't know i was going to charged a deposit fee

the people at the pool were to wild.

only thing was that the bistro and the pool were not open

the room and pool!!!

the staff was velvety welcoming the rooms was clean and it smell good the best part was the pool never been to a hotel with a warm pool this is by far my new favorite

i didn't like the pool wasn't open or no ice machine

loved the properties room and pool area they were very safe when it came to the covid

the pool was not heated!

the big sliding glass doors between the pool and the patio during warm weather - that's why they're there

room was clean, pool was clean, and staff was nice

pool area and exercise room was very nice

why are they sweeping in pool area while people are swimming

door on the backside by the pool was locked so we had to walk to another entrance

i was very happy that the hotel had a pool and exercise room

there weren’t any towels in the pool area

was disappointed that the pool was closed. was looking forward to a swim.

the pool was still open thru renovations

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

bed was comfortable, pool and exercise room were great, breakfast was good

guests that went to pool would track alot of water inside elevator

was very clean and had fresh decor, had a pool which i didn t use but family staying in the same hotel enjoyed, great variety of breakfast

only thing (not a huge deal) wasn't able to get in pool or hot tub

clean and quiet rooms, nice beds, nice pool and hot tub.

the pool was quite cold

was perfect world of been better if the restaurant and pool was open but you can’t blame them for the pandemic it was a lovely

the pool areas was also clean

pool has been closed for over a year—we were really hoping it would be done by now

breakfast was good, the pool was clean and warm once inside

clean! close! comfortable! everything open! pool! breakfast!

the ladies at the front desk were phenomenal! the pool was great!

excellent staff, friendly, and helpful. clean rooms/hallways/pool area. 10/10 will stay again!

very clean and totally quiet room! the pool area and workout room are nice.

didn't like that it was over the capacity and the pool area and they did not check for ids for the kids that was in the pool that were supposed to be

the ceiling in the pool/jacuzzi room

clean and friendly service and enjoyed having access to pool and gym.

indoor pool for the kiddos

room was very spacious for my family we wasn’t expecting it to be like that the pool was a bit small but it was

the pool n room

rooms and common areas, friendly staff, and great amenities such as the pool, concessions & breakfast buffet

the hot pool it stayed with dirt floating we couldn’t get in it

great pool

lady that took care of us at breakfast to the young man who made sure we were comfortable in the pool

loud, unsupervised children at the pool.

also the pool wasnt as clean

the pool water was cold, i dont think the heater was working properly.

maybe a little too much chlorine in the pool

clean, nice, in a good spot, nice pool, tv etc.

pool

the pool was very cold but they did turn up the heat but it took two hours to warm up

had to be let into the pool area by staff, and everytime you would walk out to the bathroom someone would have to let you

the only thing i didn’t like is how the pool was a little bit dirty!

indoor pool and hot tub were nice

there were pieces i'm assuming from the pool in the bottom that i stepped on and the hot tub was awful

the pool and fitness areas were adequate

the cleanliness , staff, pool

we used the pool twice while we were there very clean pool area

pool

the room was really nice, the lobby, the pool area, everything about this hotel was really nice

the pool area was really nice

the pool and cleanliness of the grounds and rooms

pool wasn't open yet, due to covid

pool was actually open

pool area

staff was really friendly, the breakfast buffet was great, the room was clean and the pool and hot tub were also very clean

nice pool/hot tub

the pool are was over crowded with loud teens.

was great the staff, room ,breakfast and pool made it the best place we have stayed

door lock on the top was/is broken prior to me getting the room and the pool is really cold wish it was heated or something a little warmer but the pool area itself was

pool....not too overcrowded....not too noisy for the most part...friendly staff

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

the pool was not open on sunday

thing that could be different is the pool size it is soo small for how big the hotel is

property, very clean, multiple restaurants on site, nice pool and hot tub area for a quick

the property was extremely beautiful the pool was so cute for the kids to enjoy.

we would have loved an outside pool.

my son loves the pool & the little lazy river

the gym and pool were also great

i really enjoyed the pool

pool was smallish.

we had to have reservations to use the pool

the pool and breakfast was wonderful

was a very clean facility and the pool was nice and warm

cooler pool temp, no hot tub. everything else was great!

clean smelled nice clean pool good breakfast modern didn’t smell like any type of smoke family friendly felt safe no

no hot tub in the pool area. bummer.

loved the pool and hot tub we needed

the pool was exceptionally clean and warm; made up for not having a hot tub/whirlpool

the pool was soooo warm

the pool was nice and warm

the pool was amazing

the pool is heated and clean