pool area, hot cookies and jim the front desk assistant

even though they have a pool, they have managed to save the whole hotel from smelling like pool

not at all it was perfect. my daughter turned 12 we just came to get in the pool

the room off the pool and the location

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

not having a hot tub in pool area and the pool needs water changed.

the pool heater was not working which was disappointing to my 6 year old

would have been nice to have a fridge in the room. pool was cold. hot tub would be nice.

i didn't expect a suite, didn't get one, but the amenities were exquisite

o fully functional pools

, courteous , friendly staff ,very helpful pool was not as clear as it should have been and air conditioning a bit noisy all together great

the pool water is not clean. after swimming, the skin is so itchy.

the pool needs a good mold cleaner

the pool need to be clean and i didn't know i was going to charged a deposit fee

the pool signs keep alluding to a whirlpool/spa but there is no whirlpool

water in the pool was unheard. brrr. no hotel bar/manager’s receptionist for socializing.

we didn't have an opportunity to use the pool but that was due to scheduling.

nice sitting areas, gym, printing area, pool and shops in the area

very clean hotel with nice small pool and workout room

i liked how the pool was just off the elevators

my kids loved the pool

pool area needs to be better stocked with towels

the hotel was clean and new, our grandkids had so much fun in the warm pool when they visited!

not being. close to family on 2 different floors heat in pool area was like a sauna

ahead to ask questions and didn't seem to know what kind of breakfast they served and what the pool hours were

should have updated that the pool was out of order and our room was really dirty in some places like the walls had liquid

pool was cold

pool was closed for maintenance the entire 5 night stay

booked for the pool, was told it’s broken

having the pool and gym on site, very handy to burn off the kids steam and not feel like i missed out on

the pool could have been cleaner and we wished it had a hot tub.

the heated pool and fitness room

how staff were letting all families in the pool at the same time

beautiful and clean. restaurant and bar were very nice. pool area was clean and fun!

very nice pool, breakfast was great, staff was friendly and cocktail hot was a definite plus!

clean quiet comfortable rooms pool and hot tub great for kids

pool and hot tub area was very nice

pool was rather dirty

that the employees are extremely pleasant and that you can schedule a time slot for using the pool

how clean it was age the pool

the pool was t that clean

room was amazing , the breakfast was perfect , the pool area will always be a plus for me anytime the jacuzzi is open ud83eudef6ud83cudffe

the pool and fitness areas were adequate

there were pieces i'm assuming from the pool in the bottom that i stepped on and the hot tub was awful

the cleanliness , staff, pool

there was no hot tub in side the pool area.

loud, unsupervised children at the pool.

nice pool and warm breakfast

the pool water was cold, i dont think the heater was working properly.

lady that took care of us at breakfast to the young man who made sure we were comfortable in the pool

pool opened too late for me

the hotel was very clean and comfortable. the staff was friendly and the pool was nice!

pool temperature perfect, room right next to pool

because of covid restrictions we couldn’t do much, no pool, no dine in restaurants

my only disappointment was that there is no hot tub at the pool.

pool

very clean nice fire place outside and nice pop machine and shampoo in bathtub and nice pool

the facilities were great for the family, a swimming pool and free washing and drying facilities

the pool was very cold but they did turn up the heat but it took two hours to warm up

the only thing i didn’t like is how the pool was a little bit dirty!

excellent pool, breakfast and room

plus the pool and hot tub is great

the swimming pool area was always crowded, but i understand.

beds were comfortable the pool was open and they provided a hot breakfast and dinner, which was appreciated during this

the kickback, the pool and hot tub, the breakfast, the clean rooms

couldn t use the pool, bar, etc....

huge issue was the pool area does not have adult hours

the pool was closed

beautiful hotel! loved the pool! super kid friendly

more seating in the pool area

pool water was not clean; it was not the sparkling, clear blue that i am used to

the room was really nice, the lobby, the pool area, everything about this hotel was really nice

didn't have any breakfast. pool was nice.

it has a an indoor pool with an outdoor patio

pool

convenience of having everything in one spot. pool, restaurant, lounge

pool was very cold

staff was really friendly, the breakfast buffet was great, the room was clean and the pool and hot tub were also very clean

nice pool, sauna and hot tub.

pool area

door lock on the top was/is broken prior to me getting the room and the pool is really cold wish it was heated or something a little warmer but the pool area itself was

refrigerator in cabinet,pool wasn’t properly clean

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

pool....not too overcrowded....not too noisy for the most part...friendly staff

the pool was definitely refreshing after the long walk around the zoo

only stay in pool for a hour

the room and the amenities themselves were all very much appreciated and in good form except the pool

disappointment was condition of pool

pool was closed

the pool situation

negatives were there was never any pool towels and the chlorine was so strong your eyes burned even walking into the pool area

very clean had a very nice pool workout area

the pool and continental breakfast

they need to adjust the temperature in the pool room and in the pool it’s ridiculously cold

we were looking forward to swimming but the pool was too cold.

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

everything it was so nice , pool was great place was quiet and peacful at nigt

adults time with pool

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3 doors away

i enjoyed the jacuzzi while the kids enjoyed the pool

pool was nice and was heated

beautiful pool, coffee at all times, very clean

pool and room

the pool is average, the workout room is fantastic

it's very nitpicky, but i would love to have a hot tub in the pool room for my sore back. :)

i loved breakfast. convinced to highway. pool table pool ect.

from what we saw, the pool looked clean and well maintained

pool water was freezing

i love that it is clean and the pool table

the pool is freezing

pool was heated and rooms have nice appliances.

only negative was that the pool wasn't open, and we were looking forward to using it.

the room was more than an hour late but no later check out, no towels in pool area, lol, staffing is an issue in many places though so, i suppose it will

the pool wasn’t as described

pool

the pool was dirty

the breakfast in the morning and the indoor swimming pool.

jacuzzi and pool was open, rooms nice

hotel was clean, staff was nice and the indoor pool area was very nice.

pool was pretty crowded with kids but on the brighter side it’s adult swim from

pool area could have been a little cleaner.

the pool closes to children at 9:00pm... it would be better at 10:00 pm.

we wasn t able too eat breakfast or the pool wasn t opened do you covid-19

the pool could have been cleaner

pool

was quite a bit of hair in the pool and the pressure in the shower wasn’t strong enough to wash my hair so i had to do it under

the pool was a bit murky

there weren’t any towels in the pool area

why are they sweeping in pool area while people are swimming

love that the pool was indoors and the rooms were clean and comfortable, the breakfast was

my kids enjoyed the pool

only thing was the jacuzzi was not hot and the pool was very cold

i don't understand why the pool isn't open 24 hours.

the pool was great loved how there

she loves the pool

pool open late

the pool.

the chlorine is the pool was overwhelming

i would have enjoyed an outdoor pool more than the indoor pool at the property

the pool is great

we liked the fact that it had an indoor pool considering how unpredictable the weather has been

loved the pool and whirlpool that was the extra bonus

pool, jacuzzi, breakfast (so so)

there was a lot of people in the pool are but towels were available and other visitors were fun

loved everything from location,staff,pool,hot tub.room was perfect for us,thank you

very clean and totally quiet room! the pool area and workout room are nice.

friendly staff. well equipped fitness center. nice pool/spa area

indoor pool for the kiddos

the pool could've been bigger but overall it was nice .

didn't like that it was over the capacity and the pool area and they did not check for ids for the kids that was in the pool that were supposed to be

the hot pool it stayed with dirt floating we couldn’t get in it

was disappointed there was a limit of 3 rooms for the pool and you had to schedule times and we didn't know that when booking

rooms and common areas, friendly staff, and great amenities such as the pool, concessions & breakfast buffet

the pool n room

there was a pool and hot tub that we enjoyed

sadly a child threw up in the pool so the pool had to be close down which was one of the things my kids were really looking

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

friendly staff, clean rooms, nice pool. best breakfast!!

the kids loved the pool too

breakfast was great and pool was just the right temp

breakfast, meaningless, compute lab, pool, gym, n location

thing was awesome the staff,the place, good response, good food, the pool & the gem where realy a good add on

the pool wasn’t open but it was only because of the covid situation, so i understood

chelsea was wonderful. pool was nice. breakfast was great.

pool and nice to my children

the hotel is new, the room was spacious, it offers a pool and workout room.

the pool was wonderful we spent time swimming each day.

indoor pool was cold and hotel has no hot tub.

view into the pool area from several angles by everyday hotel guests made it awkward to swim

all other hotel amenities were also great like the pool, gym facilities, free parking, free wifi, smart tvs (only casting, no remote-controled apps),

breakfast pool clean

was awesome but we really wanted to enjoy the pool but the water was cold we ddnt get to enjoy the pool no more than 15 min was cold

there for the pool and hot tub

the pool was not open

only got to swim an hour due to pool closing for chlorine issues.

we had to have reservations to use the pool

we loved our location of room close to our car and close to the pool and front desk

pool was smallish.

the gym and pool were also great

i really enjoyed the pool

some reason i thought pool was heated, but could be my error, however, water a little cool, hot tub could be touch warmer

the pool area was clean, breakfast was great

the pool was empty when we used it, it could have been warmer but was ok after adjusting to the cooler

very nice rooms! pool was nice and warm!

no hot tub in the pool area. bummer.

great pool, hot tub and work out space

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and was

i didn’t use the indoor pool but i did look at it and it was very clean

room was nice, pool was open late

i was in town with my hockey team and we were placed right across from the pool and hot tub

pool,and hot tub and fitness room.

the customer service, the pool/spa, comfortable beds and room set up

noticed a strong chlorine smell in my room, seemed it was coming from the pool area

pool is ok, but wish they would upgrade it to be larger (but that might just be me

the pool was closed

pool are was nice

the cleanliness and the kitchen. i was able to cook instead of getting take out.

the breakfast need attention.

very clean establishment and the breakfast was covid friendly

location, breakfast, parking, staff, cleanliness

the pool wasn’t cleaned

the pool area echos; amplifying every child’s scream and high pitch squeal lol it was migraine worthy

bar and pool close early

the pool was soooo warm

iron cut oatmeal, comfy bed, modern looking facility, christmas decorations, bar downstairs, gym, pool and parking