also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

they also provide pretty decent breakfast buffet

wonderful breakfasts

breakfast and laundry.

and make this chain our first choice for their price, hot breakfasts, and facilities such as fitness rooms

was very nice pool was serviced

pool and spa was closed due to cleaning all day

the pool had time limits

pool seemed a bit outdated.

room and hotel was super clean, they had a nice pool/hot tub area and small fitness room

only recommendation would be to improve the jacuzzi in the pool room a bit

the kind staff to the ready hot tub, to the cool pool to the fresh breakfast, i could not say anything more about how great it all was, props to

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast, amazingly friendly

pool and hot tub great

hot tub and pool

pool was closed and no normal breakfast because of covid, but that was out of the hotels control

breakfast, restaurant, live entertainment, hot tub, pool, and the starbucks machine.

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

the pool and cleanliness of everything was great

i loved the room, the decor, liked the pool and hot tub. restaurant food was very good.

pool and hot tub were quite dirty & in need of cleaning

clean, indoor pool, breakfast.

were very friendly and accommodating, with extra towels for pool, provided utensils after ordering food in, and the breakfast well exceeded my expectations

indoor pool--water was warm; great breakfast

we loved the location, the pool and staff!

the pool was small but, not a problem.

the happy hour and the pool

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

close to mall,clean, pool

the pool area

the pool was nice kids loved it

good breakfast. parking, pool,

i think this hotel allows anyone to use the pool so it was a lot of family and kids there but it didn’t bother me

it was a comfortable stay and the pool was convenient for my 13yr old daughter.

pool

the aloft has beauiful indoor pool and fitness center

loved the bed. it was so comfortable. my daughter loved the pool so warm

pool table. place looked great. room beds and pillows very comfortable.

the pool, with the floor to ceiling windows gives

like the breakfast mto. clean pool open to 11pm

shuttle service to and from airport. also the breakfast

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service at 430am was also exceptional

offer a shuttle for free directly from the airport when you get in

pool was closed.

family loved the pool

she talked to my grandson about the pool, she offered us the shuttle services to the airport, she made sure we got a quiet room, and

the pool close too early

i wish there was more information in the rooms. ex. hours of the pool. hours for breakfast.

onsite pool is a bonus

love the pool and gym

pool was closed ud83dude25

good location staff very great the pool absolutely perfect

and the pool closed early

pool area a bit small

breakfast and pool

there was a brochure with a map of the lay out of the hotel to find the pool, etc

pool was not clean 3

pool was ok for a short cooling

pool and sauna not available due to covid guidelines

clean, nice room. pool and fitness room were appreciated.

my kids loved the indoor pool

the location and pool.

the color of the pool water, it looked dirty

the pool looked dirty, didn't use it

very comfy beds and the kids loved the pool bkft was awsome

the pool water looked dirty

pool water was cold for a indoor pool

the indoor pool and the quite rioms

the kids loved the pool and i enjoyed the exercise

my 81 year old mother and 6 1/2 year old son enjoyed the pool very much

clean staff very friendly . liked pool and utilized fitness center

the pool was perfect and we had a nice stay

pool was nice

pools did not seem to be heated as they stated on the website.

free cookies, pool&hot tub, ultra comfy beds

my sons loved the pool and the breakfast

tub and pool are great, well stocked with towels

huge pool

very disappointed with size of pool. it was so small that we didn't use it.

pool , gym or regular breakfast

me and my family went to the swimming pool and the fitness room and had a lot of fun

pool was nice but somewhat small.

toaster for breakfast should be upgraded too slow not hot enough that's it but all was perfect pool was great

we enjoyed time in the indoor pool, relaxing in our room, and free breakfast

pool. breakfast

pool not heated

the pool had lots of kids that weren’t supervised

the pool

functioned great - pool, room, breakfast, gym

pool was awesome kids loved it was shallow enough at one end for my young ones

pool was freezing, and they had the air on

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud83dude41

the bed the shower the pool

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

family loved the pool

the indoor pool could have been warmer. it was heated, but not as much as we like. minor point.

the pool was great

one of the few hotels in the area with an indoor pool

everything was good jacuzzi heated pool food

pool was to cold ,our 2nd night was horriable it was very noisey,we were woken up by the noise

pool requires a key and they hold your id

nice indoor pool and atrium area

conveniently located, quiet, and the pool was enjoyed by my grandchilden.

noise the kids made in the ground floor pool area filtered up to the inside of our 5th floor room

pool guests were loud in hall after 9 pm but quiet by 10.

we used the pool 3 times!

my husband loved the pool.

pool was clean and warm

pool was very nice and the breakfast was amazing including all staff that were very accommodating