pool, the breakfast , cleanliness, comfort, location, staff

pool was freezing, and they had the air on

breakfast and the pool . and the employees are so friendly.

the bed the shower the pool

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud83dude41

indoor pool and hot breakfast

the pool, the location

the pool was great

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

pools did not seem to be heated as they stated on the website.

gentleman at the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was very sweet and kind and super

pool and hot tub food was good

free cookies, pool&hot tub, ultra comfy beds

huge pool

pool was nice but somewhat small.

toaster for breakfast should be upgraded too slow not hot enough that's it but all was perfect pool was great

very disappointed with size of pool. it was so small that we didn't use it.

the pool is very small.

pool , gym or regular breakfast

clean, nice room. pool and fitness room were appreciated.

the color of the pool water, it looked dirty

loved their outdoor patio and pool

the pool wasn't open ud83dude2dud83dude2dud83dude2d

pool and spa were very clean

not enough towels in the pool.

pool. breakfast

the pool

the pool had lots of kids that weren’t supervised

they didn't have information about the pool being closed until further notice.

pool was ok for a short cooling

there was a brochure with a map of the lay out of the hotel to find the pool, etc

pool area a bit small

very very small pool

pool was not clean 3

the view of the room was very bad and the pool needed to be cleaned.

love the pool and gym

good location staff very great the pool absolutely perfect

the pool was nice and warm and opened until 10pm

onsite pool is a bonus

the pool, with the floor to ceiling windows gives

the pool was small and so we're the rooms but didn't effect us.

like the breakfast mto. clean pool open to 11pm

has a small pool, which was perfect for my young kids

granddaughter loved the pool

the breakfast, the pool and our hotel room suite

the pool area

the happy hour and the pool

thought the indoor pool was too shallow

pool little small and somewhat dirty

the pool and cleanliness of everything was great

breakfast, restaurant, live entertainment, hot tub, pool, and the starbucks machine.

the hotel had ample parking, easy check in, check out; although i didnt use the pool, it looked fun

pool was closed and no normal breakfast because of covid, but that was out of the hotels control

variety breakfast, size and room quality , clean , jacuzzi & pool

the pool and hot tub were crystal clear and well maintained

very clean!! updated rooms, great pool!

pool and hot tub great

its clean and the pool and hot tub are awesome

the kind staff to the ready hot tub, to the cool pool to the fresh breakfast, i could not say anything more about how great it all was, props to

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

offer a shuttle for free directly from the airport when you get in

so convenient to the syracuse airport and the shuttle made it perfect

staff very nice, the pool was amazing warm we had a blast

the pool close too early

she talked to my grandson about the pool, she offered us the shuttle services to the airport, she made sure we got a quiet room, and

i wish there was more information in the rooms. ex. hours of the pool. hours for breakfast.

the 3rd floor elevator door was dirty and no pool

the pool was great along with the hot tub

pool and spa was closed due to cleaning all day

the pool had time limits

was very nice pool was serviced

pool and the hot tub area is really nice

the kids loved the pool and i enjoyed the exercise

in the hotel bringing own beverages into lobby area other than that need it was great oh and a pool open till

pool was out of towels :(

pool was nice

the pool was perfect and we had a nice stay

the pool water looked dirty

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

loved the pool

if i had any complaints i would say the chlorine in pool was a little overwhelming.

the pool was wonderful

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

great hotel. very nice people, breakfast was awesome. location strange but hotel great

hotel is clean, well maintained, friendly staff, provide a good breakfast and the rates are fair

gentleman that ran the breakfast in the morning during my stay is absolutely amazing

courteous staff; clean rooms, hot breakfast, easy wifi

we loved the location, the pool and staff!

this particular time i was in no hurry and was able to enjoy the breakfast and pool

super hot on first floor and in pool room. you can hardly breathe it’s so hot

indoor pool--water was warm; great breakfast

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

pool was kinda dirty

pool

that the pool wasn't open

i think this hotel allows anyone to use the pool so it was a lot of family and kids there but it didn’t bother me

clean rooms. nice staff. nice breakfast set up in the morning. nice pool.

pool nice for the kids

pool and staff

the pool water was also quite cool for this time of year so swimming was minimal for me

there is an indoor pool, my kids had a ball

the pool schedule

everything was good jacuzzi heated pool food