location, lobby, room, indoor pool

great location, comfortable beds, clean, indoor pool, gym, great breakfast!

the pool

pool was a little small not allowing for older people to have a swim or relax because it was packed

and the pool was perfect

was extremely friendly, the pool was stocked and ready, perfect location to get to food and all the things chattanooga has to

the pool was cloudy and looked unhealthy to swim in.

hot tub/pool

food room service and pool

pool and hot tub were great

could hear people having a fun time in the pool

i wish the indoor pool was temperature was set to a little warmer

there is a swimming pool and a gym

the indoor pool and workout area were wonderful

lovely pool

the pool and everything was great

pool was closed for renovations

indoor swimming pool is why i booked here

extremely comfortable; exercise and pool was wonderful

pool was cold but it’s april and not ready for a cool weather

i know this one is out of the hands of the hotel, but wasn't able to take my 4-year old to the pool because it was full of unrulily kids (a lot of (-)the indoor pool was very cold. (-)the pool was cold. (-)that the indoor pool wasn't heated or warm. (+) the kids loved the pool (+)pool was nice, breakfast was great, very friendly (-)pool was gross, it didn't look like it had been cleaned in a long time (-)pool and fitness area closed (-)the heated pool was not heated. it was not working (-)the pool was closed.

room was nice, room service was great

location , room service by ruth s crist s, cleanliness

complimentary happy hour in the evenings and little things like free ear buds in the gym made this hotel extra special

the breakfast was altered to a omelet bar that was chef prepared

the rooms and facilities were clean, and my kids loved the pool

the pool

my daughter enjoyed the pool since the weather was like of muggy during out stay

the pool area was clean and accessible

pool towels were small

bed was comfortable. pool and hot tub were a surprise for the price.

nice staff, very clean, indoor pool

the heated pool, the hot tub and the soundproof rooms

breakfast because i slept in and enjoyed the very comfortable bed after a night swimming in the pool and relaxing in the hot tub

the pool didn?t look as clean as it could be.

the chemicals in the pool were way to strong.

no outdoor pool. that's it.

just wish the pool was open

the kids say the pool could be deeper, but it was warm and nice

pool needed cleaned but was able to swim in it.

indoor pool was nice

the staff and the room and pool breakfast

everything was great, the staff is friendly, and the room and pool are great also.

water from pool tracked into elevator.

thanksgiving time. pool was ice cold. maybe 65* tops

pool was heated and not cold

very clean. very comfortable beds. pool water was warm. loved the location.

to covid, but even with that the staff was in charge, and friendly in getting all the kids equal pool time

the pool and having the soda machine

the hotel eas very clean and the kids enjoyed the pool!

evening when we got there and a great big breakfast in the morning awesome hot tub and swimming pool 24-hour workout room and pets everywhere

the elevator could be better maintained and towels should remain near the pool area.

pool and spa is great

the rooms. the breakfast. the pool and hot tub! everything :)

we stayed there for three pool and hot tub but they were broken and not available.

location and inside pool

the indoor pool was extremely cold like ice water

the pool was closed for our entire trip

pool and gym were in perfect condition, staff was friendly and breakfast was great

spacious rooms, pool and facilities were nice

booked this specific hotel because it had an indoor pool, but the pool was not in service during our stay

the pool was supposed to be heated and it was not heated. it was very cold.

the staff and good service and the pool and fitness room.

also, having an indoor pool on a cold and chilli day was a much needed bonus

indoor pool was a bit chilly, but i'd still get back in!

the indoor pool was good.

pool didn't work

was difficult to connect, the in room phone was inoperable, was not notified that the pool was not operational

pool was closed- and was advertised as open

the indoor pool was freezing.

pool indoors but too cold to use

was a little bit higher than usual, pool and gym were closed due to covid and breakfast was cold

i really liked the gym and pool facility

very quiet pool area

/ have texting option for welcome and response - decor in the lobby was really neat and bright - pool available - gym available - decent water

cleanliness, beautiful indoor pool,helpfulness of front desk!!!!

warm indoor pool, hot tub, great customer service

staff professional. room clean. kids enjoyed the pool. food was plentiful and delicious.

staff was lovely. we really enjoyed our stay. breakfast was good. kids enjoyed the pool.

the pool and other free amenities like the hit breakfast in the morning were an awesome addition

the beds were comfortable, and our daughter always loves the pool

indoor pool, soft sheets, no pet fees

the pool and hot tub was so much fun

quick check in, very clean, excellent staff, nice pool and spa.

i have family in the area and they all come up to the hotel and we have a pizza pool party

the pool table behind the bar was the best

great shower, nice pool, good location near free shuttle and very friendly staff

favorite amenity is the pool, location could not be better

the pool area was fine but could benefit from an upgrade.

fun pool for the kids

pool was freezing cold

the room was spacious and clean. pool, hot tub and location were great.

pool closes to early

kids ages 9, seven, five love the pool

the pool facilities were clean and in good order

i wish the pool was a little larger.

pretty nighttime pictures of the roof top pool area kind of make the space look bigger than it is and make it seem like you can go swimming

hotel and the location is absolutely fantastic beautiful pool area

love it but was disappointed the roof top bar was not open. we had fun in the roof top pool.

designed, i loved the art and many options for lunch dinner and rooftop pool and bar at the hotel

to be pretty new, had outdoor patio with fire pit, and an indoor pool to enjoy

we were lucky to be on the 4th floor and right across from the pool, where we played after a long day of sightseeing

we also enjoyed the little outdoor patio and fire pit area outside of the pool

pool

the huge bathroom and clean room and friendly service and indoor pool

the pool was not heated and was ice cold

property was very nice, clean, and the pool was maintained very well

alex allowed us to check in early, the indoor/outdoor pool was perfect for our 2 & 3 year old

pros - good pool, lounge, netflix, friendly reception, and wireless charging for phone

the pool closes at 10pm even on weekends, wished it closed later on weekends.

pool

paying for parking and the pool water was cold.

we loved the pool for our girls!

the pool is well heated

pool gave kids something to do

indoor pool

i liked the atmosphere and the pool was good

the room was big and clean and the pool

pool room had a leak so pool was closed.

i would have liked to swim in a heated pool

the room was clean and comfortable. the kids loved the indoor pool. i would stay here again.

updated, fantastic friendly staff, hot breakfast, reading lights by the bed, saltwater pool, fitness room

clean with a well stocked breakfast bar. nice indoor pool

mattress was so comfortable and very nice the room was set up so very nicely and loved the heated pool

i liked that the pool was open later for the kids to swim after visiting ruby falls

grey room, pool and breakfast

pool was clean and the stuff was very friendly

the pool was really clean and stocked with towels

clean property and pool!!! awesome staff!!! very conveniently located!!!

nothing. the place was well kept and the staff was so nice . the indoor pool was so clean.

location, restaurant, pool, room we’d nice & clean

large comfy room, comfortable bed, and the pool and spa facilities were great

smelled and looked very clean, friendly staff, quick check-in/out, great breakfast, working pool and hot tub, great location, great

we enjoyed the pool, the easy beautiful walk to down town, and the restaurants.

they had a lift for him to use the pool

hot tub was not as warm as the swimming pool. i did miss the hot tub.

the pool wasn t very welcoming

beds were good, the pool & hot tub clean and refreshing. the food was good

the hotel had a nice indoor pool for swimming and the water was heated

the pool was a little warm