pool/bar staff was excellent

think they call him the smaller raul ) is a great sever at the pool

raul

the food at the 5 restaurants was great, loved the pool area and the beach which was very clean

nice pool, whirl pool, beach

we were also the only ones asked to not have our drinks in the pool while everyone else had them in their hands, and even floating in the water

the snacks and food down at the beach and by the pool were perfect

pool water in all pools got very warm from the sun in the late morning and afternoon, almost like a

because it was beautiful and kind of quiet, so we enjoyed the gorgeous pool, even to walked around the property under the rain was the best experience ever

we loved the hacienda side and roof top pool

pool, drinks, dining choices, room and friendly, attentive staff

had an amazing swim out room into a private pool shared with only 4 other rooms

there were too many private events that closed sections of the pool down all day.

the swim up pool was always

very clean and spacious, preferred upgrades worth it, beautiful location, and lively pool area

pool areas nice

much families and lot of noise (luckily the had pool for adults)

there is a quieter adult pool, but it doesn’t have the shade that the

more umbrellas at the pool, need more staffing, bathrooms ran out of toilet paper, there is a need to move the iguanas

he went above and beyond and brought our drinks upstairs to us at the pool (he had noticed my recent knee surgery) and my difficulty with stairs

daily activities at the pool and beach were very good

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

there were some people playing their own music when we were in the pool.

lovely beach, great pool and very nice room

music and activities/announcements at the pool were kind of loud – honestly would prefer just silence or quieter music

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

would be fantastic if the hotel had a pool

pool was too small, although nice cold plunge, but not recommended as you have to leave by 4pm

the small pool was heated if would have been perfect

the pool area is not big, but is enough, the pool was the perfect temperature and we had a wonderful

pool closed at 4 no bar