to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

the pool and entertainment staff were wonderful, the bar and drinks satisfying

we really enjoyed hanging by the pool with great service and entertainment staff

lovely beach, great pool and very nice room

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip restaurant

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

by mid-morning, every chair around the pool had a towel on it to save it for people who were not using it leaving few choices available

think they call him the smaller raul ) is a great sever at the pool

there were way to many chairs that were saved by a pool towel and never used all day

how clean the rooms are. nice pool

pool/bar staff was excellent

had to wake up early to get chairs around pool. need more umbrellas.

pool facilities were very clean and towels were always available

pool water in all pools got very warm from the sun in the late morning and afternoon, almost like a

because it was beautiful and kind of quiet, so we enjoyed the gorgeous pool, even to walked around the property under the rain was the best experience ever

had lots of chairs on the beach but would like more around pool

pool, drinks, dining choices, room and friendly, attentive staff

had an amazing swim out room into a private pool shared with only 4 other rooms

our pool waiter carlos was amazing and jessie was also super great

the swim up pool was always

it needs a bigger pool