room is very clean, free cookies and coffee in the lobby. pool is clean too

everything was wonderful! very friendly staff, a great pool and spacious rooms!

pool and elevator weren’t available

quiet hotel with friendly staff, large and comfortable room, clean pool.

we asked one of the staff to change the time on the pool so the boys had to get out

a bit too much smell of the pool and sink outside of washroom.

room was great as always we have stayed here a few times and the kids love it pool warm and the garden is beautiful love

love the pool and hot tub!!

pool

loved the room, the price, the pool

the gentleman who guarded and organized the pool was also fantastic

the hotel has a swimming pool and even a water slide

it was great, love that it was pet friendly. clean. the pool was amazing.

clean, great service, nice pool and workout facility

options for breakfast, enjoyed it it was light and filling, we wish the pool was opened but another

found it very cold in the lobby & most especially in the pool room, both of which had cold air blowing at all times

pool is small and not much seating area

pool was not warm

we like the pool there and the breakfast is very rich and varied. our room was clean and fresh

was nothing really to complain about, i did use the pool a few times and it was a bit cloudy and a little chilly but still nice to have the use of that

pool hours

the pool was cold. and no hot chocolate where the coffee and tea were.

the breakfast was great! rooms were nice. pool was pretty good too.

have liked to know that there was a pool, but perhaps i did not see that in the booking of the hotel

beds were comfy breakfast was great staff was friendly nice pool and hot tub :)

just a suggestion to maybe fix the ladder at the pool

friendly staff, pool

our girls love the pool and hot tub

location on the lake with firepits, lawns and lake swimming along with an indoor heated pool and spa

the swimming pool was open for my grandkids

pool was nice and warm

the room was fantastic for a large family. very spacious. great pool for the kids.

pool and hot tub were in great condition

we used the laundry and hot tub and pool and everything was in good working order and clean

the staff is lovely and we love the pool and breakfast

clean, good sized indoor pool and sauna, really clean updated gym, incredibly friendly staff, super close to the beach (7

great price and comfortable. convenient location and facilities. kids loved the pool.

the pool was super warm!

the pool is in need of some tlc but is still functional

pool was clean, gym was good. staff were nice and room was well equipped.

great location excellent breakfast television channels were great pool was small but

was a quiet property with a very nice pool and hot tub area

not enough towels at the pool.

the property in general was very clean. pool was closed and should have been advertised as such.

the pool was closed, staff did their job but nothing else.

once restaurant and pool reopen it will be better...

hot tub and pool are great , bed sheets and pillows were extra good

we did not use the pool, but it looked very clean and well maintained

the pool, hot tub and sauna were great

really enjoyed the pool

pool cold, not sure if heated

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

everything!!!! great sleep, kids loved the pool. great price.

the breakfast had variety and the pool, although small, was warm and cozy

pool not open due to virus. did not know till arriving. disappointed.

the breakfast was great. the kids loved the pool.

the pool was very crowded

the pool area is not big but comfortable and clean

excellent breakfast, nice pool, friendly staff, quiet, clean, comfortable room!

the pool was a little small

it’s close to the afghan mills mall awesome pool to relax after a old day of shopping

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

the pool and location

nice bar and pool table

pool could be a bit more shallow to allow younger children to play in it without assistance

bed, facilities, pool, staff

loved the pool, hot tub, gym - its quiet and not crowded and clean

indoor and outdoor pool, delicious buffet breakfast and huge fitness hall with so many equipment

needed more towels at the pool, and no coffee in the room

tv , the beds and pool . also the location

the only downside was that the pool felt a bit outdated compared to the rest of the hotel.

pool was little cooler . hot tub was nice though

wish we had known that there actually was a pool available

the pool hours

pool is kinda cloudy

pool could use an update and sauna not hot

it was amazing. nice atmosphere. enjoyed the inside pool.

wish the outdoor pool was on their property

it was a long walk from our hotel to the connected outdoor pool

pool towels are too small

wasn't even something to replace it or any deals givin for the service not to be provided n the pool was

had a wonderful stay but unfortunately the pool was not heated and it was cold

breakfast was great, pool was fun and the rooms were big and clean.

the swimming pool was too warm. temperature should be adjusted.

the pool and the nice staff were wonderful.

unfortunately the pool was not open when we checked in but that’s understandable as pool hours are from 10am-10pm

the indoor pool and hot tub were relaxing

hot breakfast was great, and the indoor pool and hot tub were perfect for families

had nice stay. loved the pool and hot tub

eggs, sausages, waffles, muffins, toast/ bagels, apples etc (all the basics) we did not use the pool, but it looked nice

clean , fairly up to date, has pool and gym but didn’t use them

it was very comfortable, and the hours for the pool and workout room were very reasonable

pool was closed for renovations but that was not communicated on booking

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

the pool area is well maintained and clean

swimming pool and well maintained, perfect my little boy who’s 6 year old

clean and comfortable. pool was great. laundry room was clean and convenient. good breakfast.

enjoyed the breakfast...the pool and hot tub was nice and the staff was excellent!

the swimming pool quite small.

the pool and rooms

pool area, reasonable price and location

only negative thing was the swimming pool

swimming pool

the whirlpool in out room. balcony.

my room pass didn't work when i went back to my room with my daughter from the swimming pool

the location, the clean room, the great breakfast and the swimming pool.

pool was great

the hotel was so clean, the pool & hot tub were great & breakfast

bachelor suite is the right size for me and it s comfortable and i enjoy the swimming pool but wish the hot tub works

was just sad that the spa was closed, would have been great to use while the kids played in the pool

pool, fitness room, tivoli dining room, sauna and whirlpool were all closed till november 7

we loved the pool, hot tub and sauna

priceless sanitized whirlpool suite

i didnt like that they didn't serve breakfast .. i don't like that the gym and pool were closed

lovely pool and gym

clean,great hot tub,pool friendly staff

staff was very helpful, rooms were extremely clean, pool was fantastic, a very central location for tourists

and sunday the pool has a baby and mom swim from 11am to 2pm with a half hour set up and breakdown time

new makeover for pool room and bedroom suites is amazing

pool is open late. friendly staff.

the pool was not as good as i expected

the pool was a little disappointed and required reservation every time.

the suite, pool, and must of all the breakfast buffet.

the pool..

have to make reservations to use the pool.

comfortable rooms, good swimming pool and great breakfast

the pool very nice

favourite things: cleanliness, spacious suite, beautiful pool to swim, great breakfast!!

size of room cleanliness breakfast pool

pool coffee free breakfast the room was very clean and the furniture very nice and for last the

breakfast, comfortable bed, jacuzzi, swimming pool, a lot of space in the room

the pool was heated and the staff were very nice

there was a lot of variety for breakfast! location was close to the 407 the pool was nice!

room was really great and also the breakfast very convenient to start the day, we enjoyed the pool after our long drive

free parking and breakfast and pool and suites with a separate door and living room!

room, pool, service

the indoor swimming pool was too cold

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

like that we had access to the pool. i like the table in the room we could eat at

the pool and the dining was extremely good.

the water in the pool was a bit cold

king bed, comfy pillows, good breakfast, warm pool, value for price, felt safe

pool was closed and the staff apparently didn’t know so we got changed and tried to go for a swim

it would have been nice to have some sort of notice that the pool isn't open..

pool

the pool and hot tub were very nice

hotel was very clean, kids loved the pool

gave me the opportunity to start off the day with a gym and pool session, followed by a solid buffet breakfast (which had decent food options), enabling me to

the rooms are perfect for business travelers, the gym and pool are good, the breakfast is good and the staff is warm and welcoming

staff, breakfast, pool

from the quick and easy check in/check out, complementary cookies the kids loved, the pool, wifi and the delicious breakfast

spacious room the pool is open later than most other hotels very comfortable beds great

staff and fast service, good free breakfast, free parking, good price for everything you get , pool is clean

love the swimming pool

pool and gym are

the room and the pool

cold pool

the refrigerator no freezer and the swimming pool small .

facilities, free internet, decor, pool, included breakfast

nice pool

didn’t get to use the pool but looked great

the pool temperature was also amazing

walking to pool close to lobby

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

pool was so warm and relaxing

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

pool was open by reservation… large pool, warm and relaxing

room size and amenities are excellent - phoenix restaurant nearby serves delicious chinese food - pool and gym are well maintained we would definitely return

there were constantly no towels in the pool area and we'd have to go request more.

didn't like that the key cards wouldn't work for the pool, each time we had to ask a staff to let us in and it was all guests had the same issue

the pool was great and you weren't overwhelmed by any chemical smells

the pool was awesome, the tiles around the pool were extremely slippery

there’s a pool and gym

that this is a huge deal but the pool area had no whirlpool or sauna

friendly staff, clean rooms and well maintained pool. my kids love it!

nice pool, lovely garden, perfect breakfast, and friendly, helpful staff

the pool was to small

were not the cleanest, sticky pool very small, no hot tub the door to my room was difficult to open

love that they were always cleaning or checking the waters ph in the pool, the rooms are spacious and lovely also if you love cooking

the pool and facilities were clean and user friendly

pool

great breakfast, pool, comfortable beds, dove soap.

pool was nice but a little cloudy. i am a bit picky about pools however!

the pool was closed for cleaning. necessary but sad

we enjoyed our stay, the children enjoyed the pool and free breakfast.

the pool tiles inside the pool, just beneath the bord, would need a good scrubbing clean up!

from the free breakfast and coffee available all day, to having a gym and a pool on site, this hotel is perfect

was a broken shower in the pool area

were super nice, place was clean and cool looking, it had a pool and gym, place was by transportation, not too far from food places and stuff

my family very much enjoyed the pool

the hotel was nice and clean and had a great pool

right off 401 staff extremly friendly & helpful fantastic hours for pool, gym & restaraunt free parking &

swimming pool coffee room people small refrigerator table in a room.

can t wait for the pool to open once again so i can go for a swim

covid closed the pool

pool was closed for maintenance

only downside was that pool was still under reconstruction, but we knew that before booking, so wasn t a surprise for

i was told the pool was open, but it was closed when i tried to use it.

knew ahead of time that the pool was out of commission

pool was down for maintenance

excellent hot breakfast, comfortable beds, nice-sized pool, only a mile from the subway station

wifi is fast. free breakfast is good. inside pool is clean and warm enough for kids.

rooms are clean, hot breakfast, 24 hr coffee, microwave and fridge in room, friendly staff, pool, exercise room

was helpful & friendly, convenient location , breakfast was excellent and fresh, pool area very clean and

we didn't use the swimming pool but it looked very inviting

pool sauna steam

only downside was that the pool often had a lot of children, which made it a bit less relaxing at times

the beds were comfy, pillows were great, pool was very clean, location was great, food was fantastic, even the views from the windows were

the pool hot tub sauna steam rooms were

the casino was lively and fun, and we loved spending time at the pool and relaxing in the spa

the pool was just what we needed after having days out and about

the food was incredible. so fresh and well made. the pool was nice and warm.

exceptional outdoor pool

great pool great location

pool was clean and nice

it was clean, the staff was nice and they had a pool.

the pool and attached restaurant

pool is disappointing and there were no towels available

didn't use it but had a pool we could've used

except the pool and lack of soft drink vending machines

jaccuzi and pool were grand, sauna was a joke sadly but im from finland, so

the design of the hotel and pool

the warm pool area, diverse hotel staff, they were so polite even the guest.

location, staff and the swimming pool.

pool n gym

modern with big rooms and well equipped kitchen. you have everything what you need. inside pool.

pool was a nice bonus

likes was hot tub ,fire place, room, staff, kids likes was pool and fitness center hubby likes was lounge snow and

was a party in the pool room which made it uncomfortable to go down for a swim

seemed like some families were living there so i would not you pool due to small kids in diapers

we had the large pool and hot tub to ourselves which was an added bonus that we greatly enjoyed

hotel has confortable bed, has shuttle from/to airport , has as swimming pool

the pool and the gymud83dudc4d

haven t use it), convenience store, bar

great facility , nice pool and spa

loved the pool and hot tub. the room was a great size and very stylish!

are only two chairs by the pool

convenient and good amenities- gym and pool were great!

salt water pool was a good addition

staff personnel told us to go to 2nd floor for pool, its best to go to first floor.

if you can show the cost of breakfast on booking

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

no free parking within the property and quite pricey daily rate without breakfast

breakfast was good with a good selection to choose from. courtesy airport transfer.

didn t have breakfast there but did get a glass of juice and it looked ok

food was great. room was very comfortable. fully equipped gym, great view from the pool

the pool area was also clean and warm

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling to another hotel if it's possible to

i liked their swimming pool. very comfortable atmosphere in the room.

location, shuttle, restaurants, cleanliness, pool

the swimming pool is big and clean

the pool was clean and open until 11 pm

i really enjoyed how well maintained & clean the hotel was as well as the gym & pool facilities!

room and pool

loved the pool, it was easy to get to and from the airport, a tim hortons down the street, and parking was a

the pool and hot tub were good, the room was comfortable. free shuttle to the airport

the pool, the jacuzzi, bathrobe, underground parking and check out at 12:00 pm

no spa. gym is small and swimming pool is small.

the pool and hot tub was a hit with both parents and kids

only complaint is that the facilities were off limits (gym, pool, dine in etc

pool was not available saturday night

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so spectacular we didn t

the pool was clean, the breakfast buffet was scrumptious

the pool was great

hotel is newly renovated and close to airport. nice pool and spa.

rooms, comfortable beds, nice pool area, beautiful lobby, incredibly helpful and friendly staff

great pool and hot tub

pool, shuttle service from the airport and starbucks in house

the pool was very nice.

excellent experience as usual. enjoyed the pool. great spot to relax.

bonus, the pool

to have free parking cause parkinson's be included but they said that i had to pay and the pool was

clean, friendly staff, amenities perfect with gym and pool

the pool is great

we loved the gym and the pool, very clean and well maintained.

the pool and jacuzzi were also amazing, jacuzzi is hot all the time, just incredible

it has nice facilities including a pool and fitness centre

the swimming pool was, however, lovely

pool and gym

excellent pool and fitness center

i love it everything!!!! the location was awesome. the swimming pool was my favorite.

we wish we had time to check out the pool

great little restaurant. the pool and hot tub were excellent.

the pool could have been more clean but it was still lovely.

pool, hot tub,dry and wet sauna

the pool and spa facilities

enjoyed pool and spa facilities

amazing suite very friendly staff pool

the spa area and the pool

other guests whether i have seen snow before was rather rude and a child being sick in the only pool available to hotel