room is very clean, free cookies and coffee in the lobby. pool is clean too

everything was wonderful! very friendly staff, a great pool and spacious rooms!

pool and elevator weren’t available

quiet hotel with friendly staff, large and comfortable room, clean pool.

we asked one of the staff to change the time on the pool so the boys had to get out

a bit too much smell of the pool and sink outside of washroom.

room was great as always we have stayed here a few times and the kids love it pool warm and the garden is beautiful love

love the pool and hot tub!!

pool

loved the room, the price, the pool

the gentleman who guarded and organized the pool was also fantastic

the hotel has a swimming pool and even a water slide

it was great, love that it was pet friendly. clean. the pool was amazing.

clean, great service, nice pool and workout facility

options for breakfast, enjoyed it it was light and filling, we wish the pool was opened but another

found it very cold in the lobby & most especially in the pool room, both of which had cold air blowing at all times

pool is small and not much seating area

pool was not warm

we like the pool there and the breakfast is very rich and varied. our room was clean and fresh

was nothing really to complain about, i did use the pool a few times and it was a bit cloudy and a little chilly but still nice to have the use of that

pool hours

the pool was cold. and no hot chocolate where the coffee and tea were.

the breakfast was great! rooms were nice. pool was pretty good too.

have liked to know that there was a pool, but perhaps i did not see that in the booking of the hotel

beds were comfy breakfast was great staff was friendly nice pool and hot tub :)

just a suggestion to maybe fix the ladder at the pool

friendly staff, pool

our girls love the pool and hot tub

location on the lake with firepits, lawns and lake swimming along with an indoor heated pool and spa

the swimming pool was open for my grandkids

pool was nice and warm

the room was fantastic for a large family. very spacious. great pool for the kids.

pool and hot tub were in great condition

we used the laundry and hot tub and pool and everything was in good working order and clean

the staff is lovely and we love the pool and breakfast

clean, good sized indoor pool and sauna, really clean updated gym, incredibly friendly staff, super close to the beach (7

great price and comfortable. convenient location and facilities. kids loved the pool.

the pool was super warm!

the pool is in need of some tlc but is still functional

pool was clean, gym was good. staff were nice and room was well equipped.

great location excellent breakfast television channels were great pool was small but

was a quiet property with a very nice pool and hot tub area

not enough towels at the pool.

the property in general was very clean. pool was closed and should have been advertised as such.

the pool was closed, staff did their job but nothing else.

once restaurant and pool reopen it will be better...

hot tub and pool are great , bed sheets and pillows were extra good

we did not use the pool, but it looked very clean and well maintained

the pool, hot tub and sauna were great

really enjoyed the pool

pool cold, not sure if heated

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

everything!!!! great sleep, kids loved the pool. great price.

the breakfast had variety and the pool, although small, was warm and cozy

pool not open due to virus. did not know till arriving. disappointed.

i wish the pool was bigger but it was great too

had a wonderful stay but unfortunately the pool was not heated and it was cold

breakfast was great, pool was fun and the rooms were big and clean.

the pool is set way to hot it was 90degrees my wife and i found it not refreshing at all its more like

the pool and the nice staff were wonderful.

the indoor pool and hot tub were relaxing

we all really enjoyed the pool and hot tub they were nice and

price was great, pool was open nice and early

the pool was a big hit with my friends too

had nice stay. loved the pool and hot tub

the swimming pool quite small.

also love the pool even tho small still very nice after a day or boarding

the pool and rooms

small pool but good.

nice breakfast and nice inside pool

pool could be a bit more shallow to allow younger children to play in it without assistance

the employees were kind. the atmosphere was inviting and my kids loved the pool.

loved the social areas, pool open until 11:00pm lounge and bar, as well as billiard table.

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

it’s close to the afghan mills mall awesome pool to relax after a old day of shopping

the pool was super busy and noisy when we went down. not very big for the number of guest there

wish we had known that there actually was a pool available

pool is kinda cloudy

pool was under repairs and we were not advised

the pool was clean and warm

excellent breakfast, nice pool, friendly staff, quiet, clean, comfortable room!

the pool area is not big but comfortable and clean

staff are friendly, rooms are very comfortable, free breakfast, free breaking and pool

breakfast, bed, view, pool, everything!

the breakfast was great. the kids loved the pool.

tims next door, clean, great pool whirlpool

indoor pool is closed understandable because of covid.

indoor and outdoor pool, delicious buffet breakfast and huge fitness hall with so many equipment

pool could have been cleaner

needed more towels at the pool, and no coffee in the room

quiet rooms with large showers and comfortable beds. pool are was clean and not busy.

hotel is quite big, takes a long walk to find the pool

pool could use an update and sauna not hot

wish the outdoor pool was on their property

food was great, had a nice pool

the pool could have been warmer!

clean room and bathroom. very spacious rooms and lobby. pool was good

amazing and good pool area. staff we're very helpful too!

it was very comfortable, and the hours for the pool and workout room were very reasonable

the pool area is well maintained and clean

there was a mix up with the time slot for the pool

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

the hotel was so clean, the pool & hot tub were great & breakfast

the location, the clean room, the great breakfast and the swimming pool.

pool was great

kids would have enjoyed a slightly bigger pool, but no complaints

the whirlpool in out room. balcony.

people not respecting the no diving sign in the pool

my room pass didn't work when i went back to my room with my daughter from the swimming pool

pool needs to be renovated also add a whirlpool and needs better patio furniture

easy access directory off the 400 with very decent breakfast and a pool!

the water in the pool was a bit cold

we even had a dip in the pool-small but lovely

clean, no carpets, renovated, has a pool, great location, affordable

king bed, comfy pillows, good breakfast, warm pool, value for price, felt safe

priceless sanitized whirlpool suite

we loved the pool, hot tub and sauna

the gym and pool are fantastic and rooms modern spacious and very comfortable

the gym had enough equipment and the swimming pool was large enough

pool area was very clean and well kept

comfy bed pool and workout room spell room

pool is open late. friendly staff.

and sunday the pool has a baby and mom swim from 11am to 2pm with a half hour set up and breakdown time

pool was unavailable at the time of our stay

new makeover for pool room and bedroom suites is amazing

we were told about the pool, but because we brought our dog we were unable to use

the pool was a little disappointed and required reservation every time.

indoor pool felt a bit crowded when we went, especially having to share it with both guests and student

during the pandemic, we can understand that no swimming pool is available, it was a pity.

didn t like how we had to make appointments for pool time and when we got there the pool was absolutely filled with kids and their parents no room

the pool very nice

favourite things: cleanliness, spacious suite, beautiful pool to swim, great breakfast!!

pool was great, it was very warm and the room it was in was nice and warm with chairs for anyone

the pool water temperature was real nice

pool coffee free breakfast the room was very clean and the furniture very nice and for last the

friendly staff. nice pool. loved being on the first floor for the kids to swim.

breakfast, comfortable bed, jacuzzi, swimming pool, a lot of space in the room

pool deck was very very slippery. our kids walked slowly and still fell many many times.

the pool was heated and the staff were very nice

free parking and breakfast and pool and suites with a separate door and living room!

the pool was also great and the kids loved it

the pool wasn't cleaned on the weekend as they claimed it was a prime time to use the pool and hot tub

the rooms are perfect for business travelers, the gym and pool are good, the breakfast is good and the staff is warm and welcoming

hotel was very clean, kids loved the pool

gave me the opportunity to start off the day with a gym and pool session, followed by a solid buffet breakfast (which had decent food options), enabling me to

like that we had access to the pool. i like the table in the room we could eat at

the pool, the included breakfast, overall vibes of the hotel!

beautiful infinity pool

it has the potential to have like a rooftop pool or patio

the indoor swimming pool was too cold

from the quick and easy check in/check out, complementary cookies the kids loved, the pool, wifi and the delicious breakfast

spacious room the pool is open later than most other hotels very comfortable beds great

staff and fast service, good free breakfast, free parking, good price for everything you get , pool is clean

love the swimming pool

pool and gym are

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

the pool temperature was also amazing

the pool is a little cold

didn’t get to use the pool but looked great

the pool , i took my 9 year old grandson on a trip ! he loved the king size bed

pool is perfect temperature

pool water was cold

facilities, free internet, decor, pool, included breakfast

the refrigerator no freezer and the swimming pool small .

the room and the pool

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

pool was open by reservation… large pool, warm and relaxing

room size and amenities are excellent - phoenix restaurant nearby serves delicious chinese food - pool and gym are well maintained we would definitely return

there were constantly no towels in the pool area and we'd have to go request more.

didn't like that the key cards wouldn't work for the pool, each time we had to ask a staff to let us in and it was all guests had the same issue

the pool was great and you weren't overwhelmed by any chemical smells

the pool was awesome, the tiles around the pool were extremely slippery

there’s a pool and gym

that this is a huge deal but the pool area had no whirlpool or sauna

friendly staff, clean rooms and well maintained pool. my kids love it!

nice pool, lovely garden, perfect breakfast, and friendly, helpful staff

the pool was to small

were not the cleanest, sticky pool very small, no hot tub the door to my room was difficult to open

love that they were always cleaning or checking the waters ph in the pool, the rooms are spacious and lovely also if you love cooking

the pool and facilities were clean and user friendly

pool

great breakfast, pool, comfortable beds, dove soap.

pool was nice but a little cloudy. i am a bit picky about pools however!

the pool was closed for cleaning. necessary but sad

we enjoyed our stay, the children enjoyed the pool and free breakfast.

the pool tiles inside the pool, just beneath the bord, would need a good scrubbing clean up!

from the free breakfast and coffee available all day, to having a gym and a pool on site, this hotel is perfect

was a broken shower in the pool area

were super nice, place was clean and cool looking, it had a pool and gym, place was by transportation, not too far from food places and stuff

my family very much enjoyed the pool

the hotel was nice and clean and had a great pool

right off 401 staff extremly friendly & helpful fantastic hours for pool, gym & restaraunt free parking &

swimming pool coffee room people small refrigerator table in a room.

can t wait for the pool to open once again so i can go for a swim

covid closed the pool

pool was closed for maintenance

only downside was that pool was still under reconstruction, but we knew that before booking, so wasn t a surprise for

i was told the pool was open, but it was closed when i tried to use it.

knew ahead of time that the pool was out of commission

pool was down for maintenance

the pool wasn t finished for use!

only downside was that the pool often had a lot of children, which made it a bit less relaxing at times

nice place to stay for casino and racetrack and the pool is very nice

the pool hot tub sauna steam rooms were

the pool, the steam room,the sauna all were awesome

breakfast selection, nice pool, hot tub and sauna

wifi is fast. free breakfast is good. inside pool is clean and warm enough for kids.

we didn't use the swimming pool but it looked very inviting

very friendly & helpful staff, pool was small, but great for our purposes.

was helpful & friendly, convenient location , breakfast was excellent and fresh, pool area very clean and

loved the pool

except the pool and lack of soft drink vending machines

didn't use it but had a pool we could've used

pool is disappointing and there were no towels available

the room was very spacious and the pool was great as well

limited bacon), gym and pool were nice

we didn t use the pool or gym but the facilities looked great

location, staff and the swimming pool.

the design of the hotel and pool

the pool wasn't open

swimming pool. the smell of the chlorine is really strong and burns your eyes a lot.

was a party in the pool room which made it uncomfortable to go down for a swim

pool looked beautiful but we were unable to actually force outselves into it because the water was

hot tub and pool

seemed like some families were living there so i would not you pool due to small kids in diapers

enjoyed the facility, the pool is lovely

staff personnel told us to go to 2nd floor for pool, its best to go to first floor.

the location and pool and hot tub

convenient and good amenities- gym and pool were great!

are only two chairs by the pool

were fast, there was no lineups at the front desk, there was more than enough luggage carts, the pool was clean, but the gym was nice

estaurants/ bar, pool, starbucks right downstairs)

great facility , nice pool and spa

haven t use it), convenience store, bar

nice swimming pool & hot tub

very clean, beds are comfy. amenities like pool are great for kids.

great pool great location

pool water no warm enough.

exceptional outdoor pool

room was clean, quiet, warm and spacious with a patio door to a balcony overlooking the indoor pool dome fringed with trees

if you can show the cost of breakfast on booking

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

no free parking within the property and quite pricey daily rate without breakfast

breakfast was good with a good selection to choose from. courtesy airport transfer.

didn t have breakfast there but did get a glass of juice and it looked ok

food was great. room was very comfortable. fully equipped gym, great view from the pool

the pool area was also clean and warm

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling to another hotel if it's possible to

i liked their swimming pool. very comfortable atmosphere in the room.

location, shuttle, restaurants, cleanliness, pool

the swimming pool is big and clean

the pool was clean and open until 11 pm

i really enjoyed how well maintained & clean the hotel was as well as the gym & pool facilities!

room and pool

loved the pool, it was easy to get to and from the airport, a tim hortons down the street, and parking was a

the pool and hot tub were good, the room was comfortable. free shuttle to the airport

the pool, the jacuzzi, bathrobe, underground parking and check out at 12:00 pm

no spa. gym is small and swimming pool is small.

the pool and hot tub was a hit with both parents and kids

only complaint is that the facilities were off limits (gym, pool, dine in etc

pool was not available saturday night

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so spectacular we didn t

the pool was clean, the breakfast buffet was scrumptious

the pool was great

hotel is newly renovated and close to airport. nice pool and spa.

rooms, comfortable beds, nice pool area, beautiful lobby, incredibly helpful and friendly staff

great pool and hot tub

pool, shuttle service from the airport and starbucks in house

the pool was very nice.

excellent experience as usual. enjoyed the pool. great spot to relax.

beds were awesome beautiful pool and hottub

it offers all the amenities to suit your needs. i was surprised. restaurant, pool, gym, etc.

the pool and jacuzzi were also amazing, jacuzzi is hot all the time, just incredible

pool and gym

it has nice facilities including a pool and fitness centre

no hot tub at the pool to soak our weary travel bones. no automatic room clean up.

the pool is great

didn't get a chance to use the pool

we loved the gym and the pool, very clean and well maintained.

pool was a little cold and you can here the planes.

i love it everything!!!! the location was awesome. the swimming pool was my favorite.

we wish we had time to check out the pool

great little restaurant. the pool and hot tub were excellent.

the pool could have been more clean but it was still lovely.

pool, hot tub,dry and wet sauna

we enjoyed a drink by the pool so that was an added luxury

beautiful setting, very quiet. food was good and enjoyed the pool at the spa.

loved steam room, pools, cold plunge

pool is amazing

the only issue was that the pool was too busy, you couldn t find a chair.