pool water was cold for a indoor pool

loved the pool

check in and check out fast and we had the pool to ourselves

the pool was wonderful

if i had any complaints i would say the chlorine in pool was a little overwhelming.

the pool room was a little noisy with other people on it but that is my only complaint.

my 81 year old mother and 6 1/2 year old son enjoyed the pool very much

the staff, breakfast and pool

pool was out of towels :(

the kids loved the pool and i enjoyed the exercise

it was a comfortable stay and the pool was convenient for my 13yr old daughter.

the pool was nice kids loved it

that the pool wasn't open

good breakfast. parking, pool,

pool

indoor pool--water was warm; great breakfast

this particular time i was in no hurry and was able to enjoy the breakfast and pool

were very friendly and accommodating, with extra towels for pool, provided utensils after ordering food in, and the breakfast well exceeded my expectations

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

the pool had too much clorox my 5 year old twins eyes where really red and it was hurting them they

the pool close too early

staff very nice, the pool was amazing warm we had a blast

pool was closed.

family loved the pool

the room was great. the pool was fantastic!

shuttle service to and from airport. also the breakfast

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service at 430am was also exceptional

offer a shuttle for free directly from the airport when you get in

room and bathroom was clean. loved the pool and hot tub. free breakfast was outstanding.

room and hotel was super clean, they had a nice pool/hot tub area and small fitness room

pool and spa was closed due to cleaning all day

pool was smaller than i thought but still fit 24 cheerleaders

pool seemed a bit outdated.

its clean and the pool and hot tub are awesome

hot tub and pool

very clean!! updated rooms, great pool!

pool and hot tub great

convenient location, modern design, great size pool & hot tub.

daughter loved the pool, the hours were fantastic

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

pool was closed and no normal breakfast because of covid, but that was out of the hotels control

breakfast, restaurant, live entertainment, hot tub, pool, and the starbucks machine.

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

the location and pool.

clean, nice room. pool and fitness room were appreciated.

clean, comfortable, nice pool, great location

my kids loved the indoor pool

the color of the pool water, it looked dirty

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

great breakfast selection, comfortable room

courteous staff; clean rooms, hot breakfast, easy wifi

great hotel. very nice people, breakfast was awesome. location strange but hotel great

and make this chain our first choice for their price, hot breakfasts, and facilities such as fitness rooms

pool. breakfast

pool not heated

the pool had lots of kids that weren’t supervised

not enough towels in the pool.

the pool

pool , gym or regular breakfast

me and my family went to the swimming pool and the fitness room and had a lot of fun

pool was nice but somewhat small.

pool was tiny and there was no hot tub

the pool location was great!

my sons loved the pool and the breakfast

gym and pool

pools did not seem to be heated as they stated on the website.

huge pool

gentleman at the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was very sweet and kind and super

pool little small and somewhat dirty

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

very clean, nice property. nice pool. friendly staff!

close to mall,clean, pool

of covid, only one family per time is allowed in the swimming pool, which is completely understandable

the pool, with the floor to ceiling windows gives

the pool was small and so we're the rooms but didn't effect us.

has a small pool, which was perfect for my young kids

the layout is gorgeous and the bar, outside lounge area, pool area and main lobby are gorgeous

granddaughter loved the pool

pool was freezing, and they had the air on

the pool being open but i understand cause of covid

breakfast and the pool . and the employees are so friendly.

pool was very small

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud83dude41

the pool and proximity to places.

breakfast and pool

pool was not clean 3

pool was ok for a short cooling

the pool was also disappointing, but glad you had one for a quick exercise dip

the pool was nice and warm and opened until 10pm

good location staff very great the pool absolutely perfect

the pool was nice and the maid's were amazing. very kind and professional

onsite pool is a bonus

the view of the room was very bad and the pool needed to be cleaned.

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

family loved the pool

the indoor pool could have been warmer. it was heated, but not as much as we like. minor point.

the pool was great

one of the few hotels in the area with an indoor pool

location, cleanliness, pool/spa, staff was pleasant, food was great at the restaurant

the pool closed at 9:00pm, most hotels tend to stay open later

isn't the hotels fault, but we couldn't enjoy the hot tub or pool due to numerous people drinking and being obnoxious

i wished the pool and hot tub was open until 11:00 p.m.

the heated pool area as well as the fitness studio were in pristine condition

room and facilities were clean, the staff was friendly, the pool was open between 7 am and 11 pm, which was great for my little boy

the bed n swim in pool

the heater for the pool could have turned up higher for a warmer pool experience.

the room was roomy. and the pool was nice to.

pool and gym was clean

the pool was closed for service

indoor pool was ice cold

the kids loved the room and the pool

the room, the pool, the hot tub

pool and hot tub

pool was amazing

amenities like pool and spa

wasn't told the pool wasn't open

on-site pool and sauna was nice

am looking forward to our next stay with the hopes that we will have time to splash around in the pool (it looked so inviting