the food, service and pools were great

the staff who always had a smile and a hello, the view and location with a swimmable beach, the pools

the pool is always full of kids and there is no adults only pool

beautiful, with a pool and ocean front you can swim in.

staff answer pools are amazing

i liked the pool side menu. dinner menu s were ok

was a place to rinse the sand off before you had to walk all the way back up the hill the the pool

ke ice cream, cold drinks etc.)

there are a lot of food options and if we didn't feel like getting out of the pool long enough to get dressed for dinner

the reserve you were also able to enjoy some extra perks, such as the lounge or the adult only pool

front pool as great for whale watching

activities for a young adult crowd too but it wasn't too much to do other than hangout by the pool, drink and the live music at night occasionally

from the ocean view, the relaxation by the pool

the only item that bothered me was there was no pool bar to get drinks at, you had to rely on the staff, which were sometimes slow due to being so

food was great. the pool was excellent. service was wonderful. highly recommend.

the men that service the pool area and bring food and drinks were awesome

the beach is kept in excellent condition and the view from the pool looking at the sea is beautiful and as time to time, (from dec to apr), one can see whales

samuel the restaurant manager and all of the wait and pool staff

was construction going on so we didn’t get to enjoy the pool bar

the pool area had enough transats for everyone and there wasn't any massive squatting

property was very well maintained, the staff was amazing and we really enjoyed marcos (pools activities staff)luis (from the pool) bartender jonathan and our maid estella these (+)nice pool. good food (+)it was effortless! easy access to dining, entertainment, pool, beach etc. (-)beachfront bar and pool bar could have stayed open longer. (+) family pool was very nice (*)are activities at the pool daily, staff are hardworking and want you to have a good time (+)pool, great restaurants and very spacious and comfortable rooms (+) great pool and beach and attentive staff, 5 restaurants to choose from covering italian and french and (+) three pool options with swim up bars

disappointed that late check out was not an option

best kids club ever, my grandchildren didn t want to leave. good food and entertainment.

pool, great restaurants and very spacious and comfortable rooms

breakfast was definitely my favorite part

resort with nice rooms and a great pool area

last of all i believe the infinity pool should be the adult area because it is a smaller area

the lazy river is wonderful as are the pools and hot tubs

i think they could use some more restaurants as well as maybe an adult only pool

the entertainment was fun with some salsa classes by the pool and dj on the beach

the room was relatively ordinary and the plunge pool wasn t heated

i love the personal pool and outdoor shower.

the service still needs a little ironing out. pool service was slow/inconsistent.

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

and landscaping, the pool staff, and the valet staff

great drink selection and pools

staff, food, and pool areas were amazing

next was when i walked out to the pool and all the lounge chairs facing the ocean was taken and then when i found a chair right

that they offer service on the beach as well as pool. additionally,

the waiter at the restaurant was standoffish and impatient, some of the clientele at the pool was odd

view and very good restaurant and nice pools

new, clean property with lots of pools. nice wide beach.

would be awesome if there was a spa at the rooftop pool

explore and for our toddler to also have fun with other kids and not just to sit with us at the pool all day

from the lobby, to the rooms, to the multiple pools, garza blanca felt like a first class resort

they’ve mastered the little touches like turndown service and sunglass cleanings by the pool

everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool area that would be perfect i commend it

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

the aerobic guy that did that aerobics in the pool

the layout of the pools and friendly/helpful staff

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment hosts and mario

pool

spectacular pool on the fifth floor

especially the mountain view's from room exercise room the beautiful pool on the roof superb and the delicious hot breakfast

large great black out curtains great linens full breakfast and good long hours beautiful roof top pool and lounge

clean pool was really nice

pool

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

no restrooms near adult pool. tea and lemonade not available in lounge in evening hours.

gave us a really bad room on top of the kids swimming pool and took 2 hours to change

the margaritas by the pool are a bit pricey

was annoying to have the pool, restaurant, or bar mangers come to our table and query us

everything is awesome! the service, facility, food, pool, beach!

massage, surf, food, staff, pool

nice location with beach access right from the pool area and close to san juan de los cabos

the beach is swimmable, pool over looks ocean it’s beautiful

hotel grounds are beautiful, very well maintained and cared for including the pools which have a fantastic view of the surf

the pool overlooking the beach was awesome and the restaurant was great too

our only down side was the lack of chairs for the guests by the pool.

the drinks and the adults pool

at reception, the friendliness of all the staff, our comfortable and spacious room with view, the pool, beach, restaurants

the chicken wings by the pool were the best

adults only pool is quiet and the bar there is perfect

cleanliness in adult pool

cant really name a thing. maybe hot water in the adult pool?

the adult vip was worth taking because of the alcohol and exclusive pool

the pool areas shut down too early

there’s a bartender at the pool, and music or activities rotate throughout the day

i also did not like the pool closing at 8 pm

separate pool for adults who want to rest and pools with different activities for everyone

staff was so friendly, food was great, pool was kept clean and the service was great too

it was difficult to get multiple chairs together at the pool if you

didn't like the fact that the adults only pool had no music

little bit cold water in swimming pool

yes, the bathroom needs updating, but the bedroom is actually not so bad and the pool area is very nice for a hotel of this price

the pool was a little small

the pool was adequate, not overly large but enough

the pool, the staff, the location, the room - we were not all inclusive - we wanted the freedom to come

options of the 5 pools

we had dinner at awacate and cielomar and ate at the pool

the distance to the restrooms from the lower pool by the beach

pool is very clean

the resort is beautiful with pool and or beach options

only complaint is that the pools were too hot

we really enjoyed the infinity pool

great food, great drinks, great pool facilities, right on the beach

the pool

pools great, beach fabulous, food excellent, rooms comfortable, staff was informative and

no jacuzzi or heated pool.

friendly, helpful staff! breakfast was good and pool was nice.

pool could be a few degrees warmer

pool was quite cold but pool area was very nice.

nice small swimming pool to chill and get colder from the

the food the pool the service

staff, variety of food options, drink bar, pool and easy access to the beach among other amazing facilities

pools were clean and did not have any missing tiles

it was the perfect size. the pool and the loacation of everything was exactly what we wanted.

some areas of the pool/ hallways could use a fresh coat of paint

the location, pool, rooms and cleanliness.

food; rooms are good sized; staff at pool and restaurants are helpful and attentive to guests; always see maintenance staff working on

the serenity pool was a perfect break from the noise of the kids in the main pool

also, the pool is a great way to relax the day away

only thing we didn't like was that the 30 minute pool rule for people's things was not inforced

pool nice, views of ocean lovely

jacuzzi pool in site and 2 other large pools on either end of property

to the pool area required walking outside near the parking lot to follow a foot path leading into the

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

loved the spacious rooms, patio and well equipped kitchen.

great food in all of the restaurants and pool side areas

main pool to hot

not to many chairs to sit at the pool and umbrellas for the beach were a little tear up

wish all pools were heated

they could light up the pool area at night and have a few swim play areas for kids

there are enough pools and bars and spots that you can always find your vibe

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

clean, nice and spatious hotel, with great infrastructure, several pools and comfortable access to the beach

enough chairs at pool

need more severs by the pool !

ambiance, all beautifully decorated- our room, the reception area and the interior courtyard/pool area

decoration in the hotel room- lovely spacious terrace overlooking the pool area

the pool was perfect

we have stayed a couple times now and just love the vibe, rooms, pool, staff

natalia is a lovely hotel and we were really happy with the beautiful room, balcony, hotel pool and breakfast

beautiful pool area, friendly and helpful staff, excellent on site restaurant.

old architecture and wonderful pool and restaurant

pool was freezing.

we both enjoyed our stay - it is a delightful little hotel, right near the square, lovely pool, lots of trees and plants,

beautiful pool just outside my room, lush tropical gardens, and a nice restaurant on-site

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the food, drinks and pool areas

staff were all friendly and attentive, and helped us enjoy our days with the pool and sunshine

ey have a beautiful adult only pool right in front of the ocean view with a bar and

views of ocean and the infinity pool were worth every penny spent

loved the infinity pool

the stuff was lovely and very helpful! the pool was great the the food.

the adult pool was set on the cliff and absolutely breathtaking

pool, room and staff

the service was pretty poor everywhere, with the exception of rigo at the adult pool

the room service and that everything is closed at 10pm and the pool closed at 8 no fun there

pool area was stunning (both the quieter one and the rooftop) (+)location and the rooftop pool and jacuzzi with a view are beautiful (+)great pool and beach club (-)the weekend was more a party at the pool area with non-guest (+)comfortable bed. great pool bar hotbtub area (+)artistic vibe and live music fridays, rooftop pool + private beach (+) you can t beat the views from the rooftop pool and hot tub (+)coolest things for me were: the private boat taking you to the beach and the rooftop infinity pool at sunset (+) in addition, the views from the room and the pool/jacuzzi were fantastic (+)professional and caring, and the amenities were outstanding the private beach, the infinity pool, the hot tub, the lounge areas areas to work, read, lounge & snack (+)pool and beach area are great!

it has two pools, one by the gym

the only option was room service at a hotel we decided to stay because of the beach and the views

the housekeeping service was outstanding, ensuring that our room was always sparkling clean

the bedroom is spacious and modern

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

the pool area is lovely and the landscaping is very well maintained and pretty

the pool area is lovely and the landscaping is very well

pros: huge rooms and terraces views are lovely, the main pool is great with good service

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

the infinity pool and the amenities were second to none

it was absolutely beautiful with wonderful pools and facilities

we were too close to the organized activities at the pool and dining area

have really nice pool area but even more importantly, a private nice beach, where it's safe to go swimming and

contemporary music playing all day in the bar area by the pool would have been fun.

had a room with a swim out pool but there was no privacy because we were right next to the ping pong table, which was very

and accommodating, our room was quiet and comfortable, food & drinks were great, and we loved the pool and beach

the pool is great and the service at the pool is better than most of the other resorts we have stayed

the pool is very fun and has a great swim up bar

more pool party activities

the kids pool is very basic

pool tiles were popping up all over the bottom which we were picking up with our feet

everything. the many pool options was great.

the pool set up was one of the best i have seen at a nice resort and there was ample space no matter

bathrooms near pool or restaurant down near pool area

special mention to ivan one of the pool attendants who was actually extremely helpful and couldn’t do more each day

you jamie and team for making our time by the pool the best

sushi at the pool is a must - fresh and delicious

the rooms were a little dirty, the pool temperature was too hot!

the facility, the staff, the rooms, the communication, the location, the pool, the spa, the view and the restaurants all were amazing

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

it was pool conversation with other guests about the ridiculous prices on everything

big walk to the pool etc. it's a lot of hiking

be seen wiping down every inch of the common areas throughout the day including stair railings, pool filter covers, statues, etc

was wonderful we loved the resort we got the room with private pool we enjoyed our relaxing vacation and definitely will book there

only comment in total disclosure is that the pools could use some upgrading

beach was very clean, pool was spacious, drinks were good, the night show was spectacular every night

staffing levels were great so there was almost no waiting at the bars near the pool

comfortable, safe and quiet facility with a pool.

pool

the pool was beautiful and there was practice putting green close to my room

cold pool & hot tub showers cool in mornings

pool wasn't heated enough.

the pools are rather small, especially in our family s case where there is only one pool for children

adult pool bar closed at 5pm but the adult pool closed at 8pm

pool staff was phenomenal

would love to have a ocean view or pool view.

food, staff, room, pool

floor location opening on pool with little view and lots of kids

i don't like that they allow people to save pool chairs all day.

beautiful view of the cape from the pool area

pool and cleanliness was amazing

construction noise also very quiet around the pool it would of been better with some music

kids can run from the beach to the pool and back all day while mom and dad can watch and enjoy a margarita

great food, staff was exceptional, pool and beach were wonderful!

the pool staff promptly met all of our needs

gorgeous hotel with a really fun pool.

there was plenty of pool space and fun activities to participate in like volley ball in the pool, corn hole and pottery

no swim-up bar in the pool. many restaurants were closed.

extra large pool that offers fun activities throughout the day

the ocean & shrimp tacos around the pool.

mattresses and uncomfortable chairs in room, not enough umbrellas by the pool, flimsy lounge furniture by pool, no usb ports for charging, '

food is great! the beach here is amazing! pool and poolside service are great as well.

friendly pool service

the pool is fun and the beach is beautiful

get loud at night and the pool turns into a beach club during the day

loved the pool and the beach beds

also you have to pay to use the lounge chairs by the pool on friday and saturday

pool area was okay, the breakfast area was very slow and service needs help and fast service.

the cabanas were first come, first serve at the pool and very comfortable

has everything for kids to have fun and the pool is warm so you can use it anytime

was very helpful pool staff were also very helpful restaurant staff was very polite and helpful

also a great balcony and pool

the staff was great, food was fantastic, the rooftop pool was amazing.

pool towels were old and falling apart

pool

is amazing, and the beach, breakfast, and pool are unbelievable

great location. fantastic things to do. especially the painting of souvenirs at the pool

the pool was pretty warm and the bathrooms could be upgraded.

so close to the beach, or the pool is peaceful

it can be annoying at times if you are by the pool or take a nap during the day

first first time visitors, the wait staff, pool staff, and concierge were perfect

the pool was very cold but that was actually kind of welcoming in the heat!

room was perfect and had a view of the pool and city

view, staff and pool/jacuzzi were my favorite

beachfront, beach club two infinity pools and a rooftop bar to die for

the rooftop 360 bar and pool is amazing

the current main pool is lacking all day sun exposure

there was another building by the pool that i don t recommend because the music from the roof top restaurant was pretty loud and at