property was very well maintained, the staff was amazing and we really enjoyed marcos (pools activities staff)luis (from the pool) bartender jonathan and our maid estella these (+)nice pool. good food (+)it was effortless! easy access to dining, entertainment, pool, beach etc. (-)beachfront bar and pool bar could have stayed open longer. (+) family pool was very nice (*)are activities at the pool daily, staff are hardworking and want you to have a good time (+)pool, great restaurants and very spacious and comfortable rooms (+) great pool and beach and attentive staff, 5 restaurants to choose from covering italian and french and (+) three pool options with swim up bars

breakfast was definitely my favorite part

the 24 hour room service was amazing as well as all the delicious restaurants

kids had an amazing time

of the food, drinks, bar swing was fun, snorkeling tour with julio was amazing, feeding fish, gym, aris my

resort with nice rooms and a great pool area

the lazy river is wonderful as are the pools and hot tubs

service at the pools was also very different depending on the day and time

the ocean views/ whale watching from the room or by the pool

all of the rooms have a pool view and at least a partial ocean view

and landscaping, the pool staff, and the valet staff

the room was relatively ordinary and the plunge pool wasn t heated

i love the personal pool and outdoor shower.

the service still needs a little ironing out. pool service was slow/inconsistent.

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

the pool was beautiful drinks were sweet most of the staff was super friendly

the men that service the pool area and bring food and drinks were awesome

we stayed in was in the aquarius ii building and was quite the walk from our room to the main pool and restaurants

dated pool area. did not mention bar and gym was closed for repairs. also time share pushing.

there were excellent, well maintained amenities - from the pool to the spa, everything was perfect for relaxing

butler, house cleaning, servers, pool attendants, bathroom attendants

next was when i walked out to the pool and all the lounge chairs facing the ocean was taken and then when i found a chair right

staff, food, and pool areas were amazing

a wedding group was loud and disruptive at the pool the first few days of our trip.

great drink selection and pools

from the lobby, to the rooms, to the multiple pools, garza blanca felt like a first class resort

it had a great beach, great pool, great location

the location, beach access, rooftop pools, spa and amenities were wonderful!

the service at the pools was very slow

new, clean property with lots of pools. nice wide beach.

amazing girls from kids club approach parents at the pool and ask if is ok for kids to participate in games or crafts and everything is by the pool so

wish the pool was open later

there are a lot of food options and if we didn't feel like getting out of the pool long enough to get dressed for dinner

enjoyed the swim up bar at the pool

pool side food and breakfast was awesome

the staff who always had a smile and a hello, the view and location with a swimmable beach, the pools

the pool is always full of kids and there is no adults only pool

beautiful location. great pool, service and food

really good food and a lot of pool options.

this only happened at the pool area

the service at the restaurants and at the pool were great

front pool as great for whale watching

food was great. the pool was excellent. service was wonderful. highly recommend.

the only item that bothered me was there was no pool bar to get drinks at, you had to rely on the staff, which were sometimes slow due to being so

infinity pools overlooking the ocean

pool

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

view and very good restaurant and nice pools

the pool was under construction and didn t received previous notice.

everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool area that would be perfect i commend it

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment hosts and mario

the layout of the pools and friendly/helpful staff

it was clean, staff were friendly, the beach and pools were lovely

clean, quiet and great staff. rooftop pool and gym was perfect. breakfast was great.

spectacular pool on the fifth floor

pool

clean pool was really nice

great pool, and view.

no restrooms near adult pool. tea and lemonade not available in lounge in evening hours.

gave us a really bad room on top of the kids swimming pool and took 2 hours to change

the margaritas by the pool are a bit pricey

was annoying to have the pool, restaurant, or bar mangers come to our table and query us

everything is awesome! the service, facility, food, pool, beach!

massage, surf, food, staff, pool

nice location with beach access right from the pool area and close to san juan de los cabos

the beach is swimmable, pool over looks ocean it’s beautiful

hotel grounds are beautiful, very well maintained and cared for including the pools which have a fantastic view of the surf

the pool overlooking the beach was awesome and the restaurant was great too

pools were filled with guests

main pool to hot

not to many chairs to sit at the pool and umbrellas for the beach were a little tear up

pools are superb

view, location, swimming pools, dining

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

enough chairs at pool

there are enough pools and bars and spots that you can always find your vibe

the kids club and kids pool was great

we saw whales several times during breakfast or while enjoying the pool in the late afternoon

our only down side was the lack of chairs for the guests by the pool.

the drinks and the adults pool

the chicken wings by the pool were the best

at reception, the friendliness of all the staff, our comfortable and spacious room with view, the pool, beach, restaurants

pool and area view, excellent.

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

there’s a bartender at the pool, and music or activities rotate throughout the day

pool ladies room not great.

live evening entertainment and pool side activities were exceptional

the adult vip was worth taking because of the alcohol and exclusive pool

the pool areas shut down too early

property, warm pool, flowers and green grass everywhere

there's no shortage of pools and the place it self wasnt overbooked and there was no wait for any of the facilities and

ey have a beautiful adult only pool right in front of the ocean view with a bar and

the food, drinks and pool areas

the food is excellent- especially when served pool side :-) i would highly recommend

the stuff was lovely and very helpful! the pool was great the the food.

the service was pretty poor everywhere, with the exception of rigo at the adult pool

pool, room and staff

the room service and that everything is closed at 10pm and the pool closed at 8 no fun there

staff modified the tip by adding an extra '1' in front of the the tip amount, at the patio pool-side restaurant

staff was so friendly, food was great, pool was kept clean and the service was great too

excellent location, the room was perfect, and there was plenty of space at each pool

door was loud during the day and took away from the comfort and relaxation at the hyatt's adult pool

didn't like the fact that the adults only pool had no music

foods and restaurants (excrpt the italian one), pools, shows and friendly staffs

was great,the service from the staff, the pool area, the food and bars and bedrooms, the bed was like a cloud

the pool was adequate, not overly large but enough

the pool was a little small

staff and food were amazing! right on the beach with swimming pool bar!

yes, the bathroom needs updating, but the bedroom is actually not so bad and the pool area is very nice for a hotel of this price

options of the 5 pools

the host even prepared a bath on the balcony for me while i was at the pool

the distance to the restrooms from the lower pool by the beach

course the breakfast menu and pool/beach menu are extremely expensive, what you would expect when staying in this kind of resort,

the facilities gym, spa, pool and the beach were great

the pool area is lovely and the landscaping is very well maintained and pretty

the pool area is lovely and the landscaping is very well

pros: huge rooms and terraces views are lovely, the main pool is great with good service

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

breakfast was great! views were amazing and the pool staff were quick.

the pools were lovely and clean

the view and lovely swimming pool, friendly staff, near the dolphin swimming centre

the pool

only complaint is that the pools were too hot

hotel with a nice swimming pool

the pool area was so pretty

pool was quite cold but pool area was very nice.

very clean, decent breakfast, quiet, convenient location, nice pool area

no jacuzzi or heated pool.

the food the pool the service

some areas of the pool/ hallways could use a fresh coat of paint

pools were clean and did not have any missing tiles

loved the pool and the different activities and shows

waitress at pool, alexandria was wonderful

loved the serenity pool with infinity hot tub and ease of entrance to the beach

food; rooms are good sized; staff at pool and restaurants are helpful and attentive to guests; always see maintenance staff working on

great hotel and place to stay with kids. very clean, nice pools, amenities and rooms.

also, the pool is a great way to relax the day away

the pool was very impressive

jacuzzi pool in site and 2 other large pools on either end of property

pool nice, views of ocean lovely

to the pool area required walking outside near the parking lot to follow a foot path leading into the

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

loved the spacious rooms, patio and well equipped kitchen.

we slip out time between the pool and the beach and we loved the ocean view from our suite

it was absolutely beautiful with wonderful pools and facilities

we were too close to the organized activities at the pool and dining area

have really nice pool area but even more importantly, a private nice beach, where it's safe to go swimming and

it s not a huge resort which we really liked and the infinity pool overlooking the ocean is amazing

you jamie and team for making our time by the pool the best

the rooms were a little dirty, the pool temperature was too hot!

the pool and access to the beach is gorgeous

avoided the large pool where people tended to congregate

sushi at the pool is a must - fresh and delicious

ved the hammocks)

natalia is a lovely hotel and we were really happy with the beautiful room, balcony, hotel pool and breakfast

we loved the room and the pool and the grounds

we have stayed a couple times now and just love the vibe, rooms, pool, staff

the pool was perfect

at all, i’m sure the owner had the pool regulated but maybe a little more chlorine in the pool as it gets warmer as the day progressed

pool was freezing.

beautiful pool just outside my room, lush tropical gardens, and a nice restaurant on-site

the gardens and pool were lovely

old architecture and wonderful pool and restaurant

be seen wiping down every inch of the common areas throughout the day including stair railings, pool filter covers, statues, etc

was wonderful we loved the resort we got the room with private pool we enjoyed our relaxing vacation and definitely will book there

pool bars

pool was great, access to all the resorts, bar tenders and drinks were great, service was great

room, pool, swim up bar, food, themed parties.

pool area was stunning (both the quieter one and the rooftop) (+)location and the rooftop pool and jacuzzi with a view are beautiful (+)great pool and beach club (-)the weekend was more a party at the pool area with non-guest (+)comfortable bed. great pool bar hotbtub area (+)artistic vibe and live music fridays, rooftop pool + private beach (+) you can t beat the views from the rooftop pool and hot tub (+)coolest things for me were: the private boat taking you to the beach and the rooftop infinity pool at sunset (+) in addition, the views from the room and the pool/jacuzzi were fantastic (+)professional and caring, and the amenities were outstanding the private beach, the infinity pool, the hot tub, the lounge areas areas to work, read, lounge & snack (+)pool and beach area are great!

we often saw people at the bar without masks even though they were not eating/drinking

spa facilities and vibe are great but for that premium price, the full body massage itself is

the staff had the pool bar were absolutely amazing!

food was overpriced and not good & there were tiny bugs in the room that they said came from room

the pool was beautiful and there was practice putting green close to my room

close to golf course,pool and servers outstanding

pool

the desert and they keep the suculent plants and the sand around the buildings and close to the pool

beautiful grounds, the flowers, pool and the jacuzzi.lovely big condo.

the pools are rather small, especially in our family s case where there is only one pool for children

but still a great hotel but very small pool and not at all what is shown in the pictures

massive pools to find a quite are of your own

needed more service to bring drinks by pool area and beach area instead of walking to bar

would love to have a ocean view or pool view.

need bigger restroom by the pool

floor location opening on pool with little view and lots of kids

the balconies overlooked the sea of cortez and the beautiful pool facility

i don't like that they allow people to save pool chairs all day.

construction noise also very quiet around the pool it would of been better with some music

the pool is wonderful and relaxing

the pool staff promptly met all of our needs

staff and beautiful pool

overall service and friendly staff. the pool area and convenience store

there was plenty of pool space and fun activities to participate in like volley ball in the pool, corn hole and pottery

more pool party activities

by the ocean so infinity pool is amazing and staff is really friendly

pool, restaurant options and entertainment. views are spectacular.

and accommodating, our room was quiet and comfortable, food & drinks were great, and we loved the pool and beach

pool gets pretty warm in the afternoon because it's baking in the sun all day, it would've been

no swim-up bar in the pool. many restaurants were closed.

extra large pool that offers fun activities throughout the day

the ocean & shrimp tacos around the pool.

is excellent is beautiful, the only thing the hotel doesn't have is a pool bar, but my wife and myself had a great time

it is right on the beach and has a large pool

pool service quite poor

pool tiles were popping up all over the bottom which we were picking up with our feet

everything. the many pool options was great.

only wish the the pool has a little bit of shade maybe from a tent or something because you just can t hide from

the rooms are immaculate, the staff were so attentive and we loved the pool bar

the staff at the pool were very nice

pool party was almost too quiet but probably due to thanksgiving holidays

friendly pool service

and people haven t been out for two years and they were partying like rock stars at the lovely pool was, regardless of how i want to spin it, it was hysterical

the pool party on saturday was great

has everything for kids to have fun and the pool is warm so you can use it anytime

and pool view

pool area was okay, the breakfast area was very slow and service needs help and fast service.

the cabanas were first come, first serve at the pool and very comfortable

was very helpful pool staff were also very helpful restaurant staff was very polite and helpful

good staff, food, location, pool. great selection on stone brewing beers

is amazing, and the beach, breakfast, and pool are unbelievable

loved everything about the hotel, the location, the staff, the food, the pool bar, the size & comfort of the room - everything was perfect

the room was on first floor facing the pool area, but it didnt bother us at all

room, hotel, pool, and staff were just amazing

wish the pool were heated for colder months.

great amenities like a pool, fitness center, and a beautiful bar

room was perfect and had a view of the pool and city

it can be annoying at times if you are by the pool or take a nap during the day

fantastic shower in our bathroom, lovely pool and very friendly and helpful staff

the staff was great, food was fantastic, the rooftop pool was amazing.

the current main pool is lacking all day sun exposure

there was another building by the pool that i don t recommend because the music from the roof top restaurant was pretty loud and at

view, staff and pool/jacuzzi were my favorite

music and pool was fun

beachfront, beach club two infinity pools and a rooftop bar to die for