to grab the attention of the person at the front desk when we needed her to open the door to the parking lot

located a few steps of central park i do really love the location, since you get up you can have breakfast early in the morning next to the fountain in the main patio delicious breakfast

it had a lovely internal courtyard where i had breakfast every morning

there s even a kids playroom

when we were in a rush for breakfast they packaged the remainder for us to take on the road, so nice

there is even a window to let the lights in - the breakfast is very basic

ggs or pancakes) -the toilet bowl is moldy, see picture

clean, staff very helpful, parking available, good traditional breakfast.

all good but breakfast in the room was nice

clean, staff very helpful, parking available, good traditional breakfast.

we really like the heated rooftop pool, couldn’t get enough of it

rooftop heated pool and hot tub were so nice on the cold nights in xela

the rooftop pool is heated (

the pool is fantastic, so is the breakfast and comfortable beds.

pool, room (bed, shower), dinner, checkin/checkout

breakfast was delicious

it was perfect for our needs. great location, very nice pool and attentive staff

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

the hot water was not that hot and the wifi doesn t work that well.

amazing, location, views, accommodation, staff, breakfast

), use the canoes and there is also a laundry service

wifi wasn't strong in our room and last day we had only cold showers in the morning :

the pool and jacuzzi very clean

the pool is nice but it's pretty small and not many sun loungers

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool could use an update. it wasn’t very inviting to swim in.

steps away from the pool, jacuzzi, restaurant, etc

pool area and private beach were great

pool was tiny

hotel has amazing amenities including a jacuzzi, dock and tiny pool

the pool area was clean and restaurant had good options

the view and the terrace is exceptional, the pool beds are also extremely comfortable

i did not go in the pool but the pool/garden area is really nice to relax

pool is a bit too small and wouldn't use it, but otherwise everything is great!

the pool was clean and really refreshing on hot days

the pool is not for lounging around

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed the garden and the roof with city

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

cozy, cheap, good pool, amazing location, super kind and helpful staff

swimming pool, sauna, jacuzzi, free water

pool was honestly too cold for swimming but not much they can do about that

pool a bit dirty

the property is lovely the pool is great.

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

everything but the pool need to have reservation to be use . thays is what they said.

the location and the swimming pool

the property lacks a pool.

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going on boat rides and walking around the

fabulous views of the lake and surrounding volcanoes from our balcony and the pool area

charming library type bar with fireplace and great pool with infinity hot tub

the property it s fantastic! gorgeous garden, pool and a beautiful view!

location is breathtaking as are the gardens and wonderful pool area

enjoyed the view and the pool; staff was great, restaurant was convenient and food was very

the spectacular lake and mountain views and the luscious gardens set with a solar panel for the pool and veg garden for the organically homegrown food

good pool

the grounds are very pretty, lake view from the restaurant, the pool was nice, and we used the free kayaks which really added to our experience

garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds, so clean,