the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

on the water with a view of the lake, very clean, comfortable room, wifi, lots of amenities like boating, jacuzzi, breakfast included, the restaurant food was good and

i think the stuff should tell that everyone during the check in and also the wifi passwort

great breakfast included and free drinking water

amazing, location, views, accommodation, staff, breakfast

pool was empty the whole time we were there. no food or drink allowed in the rooms

+ supernice staff, perfect breakfast, gym, pool, clean, view. reccomended! - none

pool was so small

all) pool

pool is a bit too small and wouldn't use it, but otherwise everything is great!

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

pool a bit dirty

pool was honestly too cold for swimming but not much they can do about that

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

swimming pool, sauna, jacuzzi, free water

the pool is nice but it's pretty small and not many sun loungers

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool could use an update. it wasn’t very inviting to swim in.

the pool and jacuzzi very clean

steps away from the pool, jacuzzi, restaurant, etc

the ‘pool’ is alot smaller than it looks in photos

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

pool area and private beach were great

the pool area was clean and restaurant had good options

pool was tiny

around pool

d my room next to pool), wifi was sometimes a bit too weak or lost.

the pool is beautiful

i stayed in the beautiful new a frame with pool

it has a gorgeous pool, hot tub and sauna

the property lacks a pool.

everything but the pool need to have reservation to be use . thays is what they said.

the location and the swimming pool

the property is lovely the pool is great.

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going on boat rides and walking around the

niggle, not much shade for the pool sun loungers

fabulous views of the lake and surrounding volcanoes from our balcony and the pool area

location is breathtaking as are the gardens and wonderful pool area

the pool area was really nice and we reserved a slot at the hot tub during our last night

the food, the view, the lake, the pool, basically everything!

excelente service,the swimming pool,the outside movie..the view to the lake super!

nice pool

pool was a plus to relax in the morning before heading out to explore

the pool was nice, everything was very clean

location away from the noise, private beach, pool, complimentary breakfast, clean towels and made beds everyday, beautiful garden and jungle

peaceful clean room, pool, and direct access to the lake was fantastic

beautiful pool with amazing lake views. extremely helpful staff.

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

a swimming pool is missing

hotel is quiet and has a beautiful garden and functional pool, as well as abundant gorgeous embroidered pictures for decoration

no pool or many sunny areas to sit in.

laundry service was quick

however, inside is parking, and a beautiful, rambling courtyard, clean, charming, simple rooms, and a very nice

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

also, the food is delicious , the pool area is spectacular with breathtaking views

facilities were beautiful with stunning views from the rooms and infinity pool

the resort was very clean, the restaurant was wonderful and the pool bar was phenomenal

we loved the views from our balcony and the many pic opportunities at the pool